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Automation Anywhere vs Tricentis Tosca comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Businesses experience varied ROI from Automation Anywhere, with benefits in cost savings, efficiency, and productivity over differing timelines.
Sentiment score
7.1
Tricentis Tosca offers significant ROI and testing efficiency, ideal for large companies but less beneficial for short-term projects.
 

Customer Service

Sentiment score
7.2
Automation Anywhere's support is responsive and knowledgeable, but consistency issues lead to dissatisfaction with complex queries and delays.
Sentiment score
6.9
Tricentis Tosca's customer service is praised for responsiveness but criticized for delays and inconsistent resolution times.
Technical support is quite good, offering silver, gold, and diamond levels depending on the license.
 

Scalability Issues

Sentiment score
7.5
Automation Anywhere is considered highly scalable, though scalability can be influenced by costs, technical limitations, and business complexities.
Sentiment score
7.3
Tricentis Tosca is highly scalable for various applications, though there are some infrastructure and licensing cost challenges.
For Windows-based applications, it provides UI interface automation, which enhances its scalability.
 

Stability Issues

Sentiment score
7.1
Automation Anywhere's stability receives mixed reviews, with infrastructure and error handling key to optimal performance; satisfaction varies by requirements.
Sentiment score
7.5
Tricentis Tosca is stable, reliable, and highly rated, despite occasional minor issues with environment, network, and cloud storage.
With the latest applications, there are no significant issues like freezing or crashing.
 

Room For Improvement

Users suggest improving Automation Anywhere's server features, cost, user interface, OCR capabilities, and platform integration for better efficiency.
Tricentis Tosca needs improvements in integrations, performance, UI testing, AI features, mobile support, and better customer support.
When I use a multi-structure with conditions to switch from one bot to another, successful debugging of the entire process is not feasible.
 

Setup Cost

Automation Anywhere's pricing is high, making it ideal for large enterprises, but costly for small-scale businesses.
Tricentis Tosca's high licensing costs and complexity are often prohibitive for smaller organizations but beneficial for large enterprises.
 

Valuable Features

Automation Anywhere is praised for its ease of use, integration capabilities, document processing, and support for complex automation.
Tricentis Tosca excels in scriptless automation, model-based testing, and ease of use, making it ideal for comprehensive testing.
Automation Anywhere has a drag-and-drop feature eliminating the need for extensive coding.
 

Categories and Ranking

Automation Anywhere
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
525
Ranking in other categories
Robotic Process Automation (RPA) (3rd), Process Mining (1st)
Tricentis Tosca
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Functional Testing Tools (1st), Mobile App Testing Tools (1st), Regression Testing Tools (1st), API Testing Tools (1st), Test Automation Tools (1st)
 

Featured Reviews

Nelson F. Guerrero - PeerSpot reviewer
Saved us half a million dollars and 10,000 hours in the first year
There have been numerous improvements in the organization. We have saved hours and time and hard dollars. In the first year, we saved over half a million dollars. That was about six months of time. After that, we have done at least three million year over year, and we have increased that very much. As far as time saved, it is well over 10,000 hours in the first year alone, and we continue to grow. This year, we are projecting 30,000 manual hours saved. Prior to the implementation of Automation Anywhere, we had lots and lots of manual work. People would go into Excel and copy data from one master sheet to many sheets. They would compile data. They would take lots of time to do these things. Today, they can go in, press a button, and launch it. They can download hundreds and thousands of invoices, whereas previously, they used to do it manually. One of our use cases saved two people four days a week of time, which is 32 hours each. We now do that automatically in six hours. The learning curve is initially a little daunting, but after you are in there and you understand how it works, it is very seamless. It is very easy to pick up and very intuitive, and then from there, it is pretty much you go and get your hands dirty. The tools that we integrate with Automation Anywhere so far have been Python scripts and PowerShell. We have got Power Automate and Power Flows from Microsoft. We are starting to do some cognitive RPA. We are implementing OpenAI through Azure. We have got a lot of that going right now. The integration with all of the documents and APIs is very seamless. There are packages available in the store if you do not have the integration built-in out of the box. They are available to everyone. Everything that we have been able to use has been just drag and drop. We can just pop in our credentials and be done. Automation Anywhere has affected us in a positive way in terms of employee capacity and compliance. We have not had to backfill roles. We have not necessarily replaced people, and that is by intent. We did not want to replace people, but we also did not want to have to backfill people. We wanted people to focus on things that they value and be more productive instead of doing mind-numbing things that get no value, but they just have to do it. Our time and cost savings have been immense since the beginning. In our first year, after we started launching the bots in June or July of 2019, we saved half a million dollars and 10,000 man-hours. Since then, we have grown more than 70% year over year. This year, we are on track to go up to about 40,000 man-hours saved and more than three million hard dollars saved. They have been able to provide automation at scale pretty well. We fired up and started off with only three production machines. We are now up at five. Officially, we were going up to seven as of next week. We have heard about people here at the Imagine conference who, for example, have hundreds, so the point is proven, and the facts are there. They can scale up very quickly. The main Automation Anywhere Program offering we use is Pathfinder. We have not utilized our partner services or anything like that, but Pathfinder has been great. Their user groups have been great. To be able to focus and see the product launches beforehand has always been advantageous. The ability to see that has been good.
Antonio Oteri - PeerSpot reviewer
Ability to automate tests across various platforms and simplifies test creation
From what I've seen with my colleagues who make the software selection, the prices for this software in Brazil are too expensive to be applied to anything but huge customers. I'm surprised because I was in charge of planning and control at the company before, when there was a manager there. Normally, the company has structural licenses that are based on the company they are selling to. I see that these companies cannot spend this money on Tricentis. I think Tosca is losing this type of market. They should have a different license policy for medium and small companies. The same happened in the past with SAP, which changed its policy and also made licenses for low.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
11%
Healthcare Company
5%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
13%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Find out what your peers are saying about Automation Anywhere vs. Tricentis Tosca and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.