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Automation Anywhere vs OpenText 360 for SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Automation Anywhere delivers high ROI with quick cost recovery, boosting efficiency and productivity in data-heavy, repetitive tasks.
Sentiment score
8.1
OpenText 360 for SharePoint provided strong ROI through efficient document management and durable on-premises performance with 100% ROI achievement.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
It eliminates the challenges associated with handling files on local servers and allows efficient document management.
 

Customer Service

Sentiment score
7.1
Automation Anywhere's support is knowledgeable and effective despite occasional delays, with valued account managers and praised community resources.
Sentiment score
6.8
OpenText 360 for SharePoint provides 24/7 highly-rated support, although resolution times vary with complexity and component differences.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.
 

Scalability Issues

Sentiment score
7.5
Automation Anywhere is scalable and flexible, suitable for large organizations, though budget considerations and infrastructure are necessary.
Sentiment score
7.4
OpenText 360 for SharePoint is scalable for many users, though integration complexity sometimes limits its perceived scalability.
For Windows-based applications, it provides UI interface automation, which enhances its scalability.
Automation Anywhere is highly scalable for both horizontal and vertical expansions.
I would rate it a nine out of ten for scalability.
 

Stability Issues

Sentiment score
7.1
Automation Anywhere offers generally stable performance, though users occasionally face issues, particularly during updates and transitions.
Sentiment score
7.2
Users praise OpenText 360 for SharePoint's stability and enhancements but note integration issues and room for feature improvement.
With the latest applications, there are no significant issues like freezing or crashing.
The platform runs smoothly, and the deployment process is user-friendly in both UAT and production environments.
It usually does not lag or crash.
 

Room For Improvement

Automation Anywhere requires improvements in user-friendliness, stability, integration, support services, pricing, and accessibility for better user experience.
OpenText 360 for SharePoint needs improved UI, Office 365 integration, simpler licensing, better support, and enhanced performance features.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
Integration with a feature like Planner could assist in assigning tasks to specific individuals for follow-up.
The GUI should be improved for better user experience.
 

Setup Cost

Enterprise buyers view Automation Anywhere as more expensive, suiting large organizations needing comprehensive features and flexible pricing.
OpenText 360 for SharePoint is costly, with complex licensing, and receives moderate pricing satisfaction from users.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.
 

Valuable Features

Automation Anywhere excels with user-friendly interfaces, AI tools, and cloud support, enhancing efficiency and productivity for non-technical users.
OpenText 360 for SharePoint enhances collaboration, customization, and security with flexible integration, automation, and multi-device accessibility.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.
OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices.
 

Categories and Ranking

Automation Anywhere
Ranking in Business Process Management (BPM)
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
556
Ranking in other categories
Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (3rd), Agentic Automation (2nd)
OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
27th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of Automation Anywhere is 0.1%, up from 0.0% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 0.3%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
Ravi Krishnan S - PeerSpot reviewer
Has a strong and easy integration with Teams but the workflows could be more intuitive
OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…
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847,959 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
10%
Healthcare Company
6%
Financial Services Firm
23%
Government
11%
Legal Firm
10%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Pricing is very affordable as it is part of the Office 365 ( /products/office-365-reviews ) suite, costing around five dollars per user. I am satisfied with the pricing.
What needs improvement with OpenText 360 for SharePoint?
The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API...
 

Comparisons

 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
Process 360, Global 360, OpenText Process 360
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Find out what your peers are saying about Automation Anywhere vs. OpenText 360 for SharePoint and other solutions. Updated: April 2025.
847,959 professionals have used our research since 2012.