AutomationEdge vs Pega Robotic Process Automation comparison

AutomationEdge and Pega are both solutions in the Robotic Process Automation (RPA) category. AutomationEdge is ranked #14 with an average rating of 8.0, while Pega is ranked #17 with an average rating of 7.0. AutomationEdge holds a 1.0% mindshare in RPA, compared to Pega’s 3.1% mindshare. Additionally, 84% of AutomationEdge users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Pega Robotic Process Automation and AutomationEdge compete in the Robotic Process Automation category. Pega Robotics seems to have the upper hand in development flexibility and comprehensive suite capabilities, while AutomationEdge stands out for its pricing and specialized automation features.

Features: Pega Robotic Process Automation offers intuitive workflow design, end-to-end automation, and strong integration capabilities such as Workforce Intelligence for CRM. Its low-code/no-code environment and .NET familiarity enhance its flexibility. AutomationEdge excels in multi-threading, desktop automation, and OCR, with extensive integrations optimized for tasks like Excel report manipulation.

Room for Improvement: Pega Robotics could improve OCR capabilities, user interface, and cloud presence, alongside simplifying deployment and overcoming Citrix integration hurdles. AutomationEdge faces challenges with its support community, stability, and could benefit from more competitive pricing and enhanced integration features.

Ease of Deployment and Customer Service: Pega Robotic Process Automation offers diverse deployment options including private and public cloud, with global customer service, though some users report delays. AutomationEdge generally provides on-premises and Hybrid Cloud solutions with satisfactory but regionally variable support.

Pricing and ROI: Pega Robotic Process Automation is often seen as expensive, favored by Fortune 500 companies. Its bundled BPM products offer significant ROI but at a higher cost. AutomationEdge's modular pricing is budget-friendly, suitable for small to medium enterprises, facilitating scalability at competitive costs yet demanding improvements for enhanced competitiveness.

To learn more, read our detailed AutomationEdge vs. Pega Robotic Process Automation Report (Updated: March 2025).

Buyer's Guide

AutomationEdge vs. Pega Robotic Process Automation

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of AutomationEdge is 1.0%, up from 1.0% compared to the previous year. The mindshare of Pega Robotic Process Automation is 3.1%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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BhargavJotva

Associate Manager - Retail Banking Operation at IDFCFIRST

An RPA tool to automate functions, tasks, and processes that also allows users to do coding from the scratch

The initial setup of AutomationEdge was satisfactory for our company. For deployment for a large process, it will take around two months to develop the process. Else, it can be done in fifteen days. My organization gets to automate the banking processes using the solution. There are different requirements for different departments. Finance departments need something to automate their processes, and the requirements may vary for the information management department. There is a different type of automation requirement if there are some secretive documents that we have to keep on triggering mail.

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VISHNU VARDHAN CHENNURU

Application Development Team Lead at Accenture

Great for UI creation, helpful support services, and reliable

Excel connectors need to be improved as there are a few connectors in Excel areas. The recording is not at best in Pega Robotics. They could look into it. The interactions with some applications, like Windows and web applications, are a little slow. They need to improve their speed. It should be normal, to open it with other tools. However, right now, it's a little hard. Users should feel they can develop easily. It will sometimes hang while interacting with third-party applications. Instead of adapters, if we had direct interaction of the applications with API and had scripts, that would be better. We have only CSharp supported right now. We'd like to have Python supported. If it was, it would be easier for us and make the solution more flexible. Currently, we are adding three different configuration files, however, if I had the option, I'd prefer to make a single configuration file and then differentiate it in all three environments. It can be difficult to create logic in automation. It's hard than if we used other RPA tools. If they could add more toolbox options, that would be ideal. They need to do what they can to help us reduce complexity in the automation and combine things under, for example, a single control.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"Overall, the whole product is really nice and provides significant benefits."

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"We have found the pricing to be very reasonable."

"The product effectively handles all the tasks we require."

"Web scraping is quite good since it offers a lot of possibilities."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

More Automate pros

"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."

"It is a valuable tool for developing efficient solutions, especially in finance and banking."

"The support from the vendor is very good."

"Stability-wise, I rate the solution a nine out of ten...I rate the technical support of the solution a nine out of ten."

"It helps us with cost optimization and easy implementation."

"If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product."

"The most valuable feature of AutomationEdge is creating accounts."

"We can quickly adapt to our end users."

More AutomationEdge pros

"Using the tool actually ends up teaching you about making workflows more efficient."

"We have a very large operational team and we are able to avoid mistakes and ensure accuracy and speed using Pega."

"The platform's most valuable feature is the ability to perform most tasks reliably. It efficiently integrates with other systems and automates various tasks."

"The solution's ability to create adapters quickly is its most valuable feature."

"It was very smooth and very seamless to create automations."

"The workflow system is very intuitive."

"Pega Robotic Process Automation's most valuable feature is that it is robust. Additionally, they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job. They give training on practical use cases. They take domain use cases, and they are great."

"Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow."

More Pega Robotic Process Automation pros

Cons

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."

"The interface could be more user-friendly and easier to navigate."

"The product also has a limited use case in some respects."

"Some companies have asked for voice integration. This is likely part of the roadmap."

"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"It's possible that they could use a stronger community for seeking guidance and help."

More Automate cons

"They could provide more technologies for IT and security to enhance machine learning capabilities."

"There are some shortcomings in the product's stability that need improvement."

"AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community."

"The price of the solution could be improved."

"AutomationEdge's primary issue is its price point, especially compared to other products."

"With the solution, customizing software can be time-consuming."

"With other automation solutions in the market, we can simulate the process in our notebooks where the solution creates the code for us, but with AutomationEdge we can't do this."

"The installation process could improve. It was difficult to complete."

More AutomationEdge cons

"Pega Robotic Process Automation scalability is too low."

"In this modern world, in this automation space, if Pega could provide more options that are user-friendly and provide a way to quickly develop an automation solution that is drag-and-drop with a minimal coding approach, then it would be great for automation."

"In Pega, the UI has to be improved because that is the most challenging area that most of our customers ask for because we have to depend on some other React JS or some other tool to bring that kind of UI experience. So, there is a lot of room for improvement in terms of UI and UX."

"I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements."

"Pega Robotic Process Automation can improve the OGR area. You don't have a feature to read documents in computer voices."

"It's difficult not knowing when alerts will arrive."

"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."

"There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and personalize the task we wanted to automate."

More Pega Robotic Process Automation cons

Pricing and Cost Advice

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"Once you buy the software, you just pay for the support for backend help."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

More Automate pricing and cost advice

"I give the price of the solution a nine out of ten."

"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."

"The product is available at the lowest price."

"It is expensive but its value can justify the cost."

"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."

"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."

"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."

"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."

"The licensing cost is too high."

"Pega Robotic Process Automation is an expensive solution."

"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."

"I was not involved in licensing and pricing, but it is worth the cost."

"Pega is pretty costly."

"I would rate the product's pricing a nine out of ten."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Financial Services Firm

24%

Computer Software Company

15%

Real Estate/Law Firm

Healthcare Company

Financial Services Firm

31%

Computer Software Company

12%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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What do you like most about AutomationEdge?

It helps us with cost optimization and easy implementation.

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What is your experience regarding pricing and costs for AutomationEdge?

I rate AutomationEdge's pricing as a six to seven. It is expensive but its value can justify the cost.

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What needs improvement with AutomationEdge?

AutomationEdge's primary issue is its price point, especially compared to products from companies like Microsoft that...

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What do you like most about Pega Robotic Process Automation?

The solution's automation handling capability has positively impacted the overall automation process in my experience.

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What is your experience regarding pricing and costs for Pega Robotic Process Automation?

I would rate the pricing a six out of ten, with ten being expensive.

See all answers

What needs improvement with Pega Robotic Process Automation?

The solution's configuration and settings could be more comprehensive.

See all answers

Comparisons

Microsoft Power Automate vs Automate

Compared 42% of the time

UiPath vs Automate

Compared 38% of the time

Automation Anywhere vs Automate

Compared 8% of the time

VisualCron vs Automate

Compared 6% of the time

Blue Prism vs Automate

Compared 6% of the time

More Automate Competitors

UiPath vs AutomationEdge

Compared 38% of the time

Automation Anywhere vs AutomationEdge

Compared 35% of the time

Microsoft Power Automate vs AutomationEdge

Compared 27% of the time

More AutomationEdge Competitors

UiPath vs Pega Robotic Process Automation

Compared 43% of the time

Microsoft Power Automate vs Pega Robotic Process Automation

Compared 36% of the time

Blue Prism vs Pega Robotic Process Automation

Compared 13% of the time

Automation Anywhere vs Pega Robotic Process Automation

Compared 8% of the time

More Pega Robotic Process Automation Competitors

Product Reports

Buyer's Guide

Automate

April 2025

Download Automate product report

Buyer's Guide

AutomationEdge

April 2025

Download AutomationEdge product report

Buyer's Guide

Pega Robotic Process Automation

March 2025

Download Pega Robotic Process Automation product report

Also Known As

HelpSystems Automate, Automate

No data available

Pega RPA, OpenSpan

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

AutomationEdge is an Intelligent Robotic Process Automation product which comes bundled with key essential technologies for automation of front office, middle office, back office and IT operations.
AutomationEdge provides Chatbots, Intelligent Automation bots, AI and Machine Learning capabilities that help clients reduce costs, improve response time, grow business and achieve compliance. AutomationEdge provides ready Bots and development environment to build new Bots.

AutomationEdge

With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.

Pega

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Smart Dubai Government (SDG)

eBay Enterprise, M&I Bank

Buyer's Guide

AutomationEdge vs. Pega Robotic Process Automation

March 2025

Free Report: AutomationEdge vs. Pega Robotic Process Automation

Find out what your peers are saying about AutomationEdge vs. Pega Robotic Process Automation and other solutions. Updated: March 2025.

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