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Automic Automation Intelligence [EOL] vs Redwood RunMyJobs comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
43
Ranking in other categories
Workload Automation (3rd)
Automic Automation Intellig...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Redwood RunMyJobs
Average Rating
9.6
Reviews Sentiment
7.0
Number of Reviews
30
Ranking in other categories
Workload Automation (16th)
 

Featured Reviews

LV
Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees
Automation has replaced nightly monitoring and delivers reliable, unified job scheduling
We have really enjoyed working with JAMS in terms of notifications, alerts, and streamlining. There used to be a process with Automate, which is another product from Fortra, but even before that, the other division of the company that we were merging with had a tool that was built in-house called a file handler or file distributor. It was an in-house developed tool, but it was not as streamlined or as efficient as JAMS is. We literally had to have a dedicated nighttime person monitoring. Although we are 24/7, the divisions of the company that we were using JAMS for have been small scale. While we have automated it, we have streamlined it in such a way that notifications go out and alerts go out, but if there is anything, then we get paged and alerted, and if anything needs to happen at midnight, we can wake up. On the other hand, with the tool I mentioned, the file handler and distributor, we used to have a dedicated nighttime person that had to be sitting and monitoring it to see when a file arrived, whether it met the conditions, and then execute the next particular job. By using JAMS, we have gained a lot more efficiencies in terms of all of those to streamline it, and there is no necessary need for having an overnight engineer just keeping an eye on all of this.
DS
Personal Assistant at Centrum.sk
Saves time on manual processes and provides alerts on special scenarios
The installation process is quite straightforward, although some database knowledge is required for setting up the base. Alternatively, someone with the necessary capabilities can handle this step for you. Overall, the installation is especially easy for Windows platforms. Deployment can be completed in three days. The number of people required to manage the tool depends on the size of the environment. One person may suffice for smaller environments, while larger environments may require two or three individuals. The frequency of scheduling requests, additional responsibilities within the environment, and the company's specific needs all play a role in determining the necessary staffing. One or two individuals can handle the maintenance if the setup is stable with minimal changes. However, in the case of frequent changes, more staff may be needed to manage the tool.
MaheshKumar6 - PeerSpot reviewer
Senior Analyst at Electronics For Imaging, Inc
Future-proof and powerful with great support
Improvements include: 1) Cost of the Software. Redwood is more expensive than most of the other Automation Software available today; they could make it budget-friendly. 2) It has limited reporting features. Some basic reporting features are missing. 3) There is no option to extract data in Excel. This feature could help in finding errors in the data. 4) Integration with ServiceNow is not supported. 5) The cloud platform compatibility is not up to the mark. 6) Security standards need to be improved. 7) Handling failure is not great; the workflow stops when a job fails and human intervention is required. 8) Configuration and set-up are difficult for someone with less coding knowledge. 9) They need to provide more documentation to assist new users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is easy to use."
"The fact that we no longer need to use Excel spreadsheets is huge. Before JAMS, every group was keeping track of their own batch jobs. Nobody really knew what the other jobs were. So, if jobs failed, other groups wouldn't necessarily know. With JAMS, everything is done through a single scheduler. You can choose who to notify."
"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."
"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."
"Previously, we manually managed file transfers by writing our scripts. The automated MFT feature is great for me and the company. It helps us know where the files are going and enables us to track errors if anything fails. It also makes the connection seamless for third-party vendors."
"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."
"I find the historical tracking feature of JAMS invaluable for reviewing past events."
"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"The Action Packs are a good feature."
"The tool's online manuals and documentation are good. Its user interface is user-friendly."
"The most valuable feature of Automic Automation Intelligence is the ability to see all of the batches from one place. Additionally, there is a multiple scheduler that is useful."
"Its monitoring and alerting features are what I found the most valuable."
"It saves us a lot of time and money by doing jobs automatically."
"One of Redwood Software's features that I liked was its event-driven automation, which allows IT teams to respond to real-time events, alerts, and notifications from numerous systems."
"It is very easy and easy to use, and minimal supervision is required to run it."
"The automated alert response is very useful for long-running and failed jobs during off-business hours."
"Error handling and the recovery feature ensure that my job processes are not stopped if any error occurs."
"There are various ways in which you can construct jobs depending on your business needs and requirements."
"It can centralize and support on-premises, hybrid, and cloud environments seamlessly."
 

Cons

"We have had a lot of people working from home who can't always connect to the JAMS server. We use VPN, as most companies do, and we have it set up so that everybody can access the JAMS server. But many times, our people cannot access it... JAMS could do a better job of telling you what the problem is when you try to log in to the server."
"One issue which can prevent jobs from running is when a script gets into a loop."
"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."
"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."
"One thing that I know that the JAMS people said that they were working on that would be huge for us is a search capability so that you could search for tasks."
"Sometimes the UI is not the most responsive I've ever used. But because it does its job, I don't complain."
"For scalability, I would rate it as seven because when we have a huge volume, sometimes the tool is not so responsive."
"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all."
"The job reporting feature needs improvement."
"Integration of the solution could be improved."
"The solution could benefit by having more connectors and customized widgets. Additionally, a dashboard that people could use for videos would be helpful."
"The price wise, it is not affordable. When we compare with other industry leading softwares and even the same scale, there are certain softwares that can compete with Redwood, but Redwood is very highly paced.So it is more SAP friendly, I would say, at this point. Since it was owned by SAP for very long time, they have made it SAP friendly. But if you look at the tool as a enterprise tool. Like, in general, it is not really that great as a tool. So you can you have better options when you couple it with SAP. But if you would like to control your enterprise level applications, anything after that, like, Azure AWS and things like that Oracle."
"The addition of machine learning capabilities could help Redwood Workload Automation Software better predict job and workflow performance, detect anomalies, and optimize operations based on historical data."
"It has limited reporting features; some basic reporting features are missing."
"Redwood Software has a high price tag, especially for small and medium-sized businesses that might not have the funds to engage in a complete automation system."
"Due to the abundance of competing automation technologies available on the market, connectivity with any cloud platform can be improved."
"The reports are downloaded in .CAR file format, which makes it difficult to convert to an Excel file."
"The product could be better in terms of its monitoring and alert service."
"Having a graphical user interface for the dashboard would be great."
 

Pricing and Cost Advice

"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"This is a good product at a fair price."
"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"The product is reasonably priced, and we don't have any add-ons."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"The product is reasonably priced, and we don't have any add-ons."
"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"The price of Automic Automation Intelligence depends on the connectors used. For example, if you wanted to connect to Dell BMC, you would need a connector."
"Automic Automation Intelligence's licensing costs are expensive and can be yearly or monthly."
"It initially surprised me because we went from an application that was priced by connection to agents/the number of agents to an application that was priced based on the number of job executions. At that time, many of the products we looked at were also priced on job execution. That seems to be more common in the business or in the vendors that provide solutions out there, but that was probably our biggest difference."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
12%
Manufacturing Company
8%
Healthcare Company
6%
Manufacturing Company
16%
University
14%
Performing Arts
11%
Comms Service Provider
11%
Financial Services Firm
16%
Manufacturing Company
9%
Retailer
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise14
Large Enterprise19
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise55
 

Questions from the Community

What is your experience regarding pricing and costs for JAMS?
I believe the pricing and licensing were fair. I was not here when that process took place and do not know exactly, b...
What needs improvement with JAMS?
When it comes to improvements for JAMS, I think upgrading and migrating some of the current processes could benefit f...
What is your primary use case for JAMS?
Our main use case for JAMS is to automate our data pump backups for our PeopleSoft Oracle system, as well as run a my...
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Also Known As

No data available
Terma Suite
Redwood Software - Workload Automation Edition, Redwood Business Process Automation - Workload Edition, RunMyJobs, Redwood RunMyJobs
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Information Not Available
AMD, American Home Shield, Avaya, Burberry, Centrica, City of Dallas, The Container Store, Core & Main, Daikin, Dart Containers, Deere, Energizer, Epson, Halliburton, Keen Foodware, National Gypsum, Rockport Group, Ryder, Technicolor, The University of Michigan, Virgin Money, Whitbread
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: May 2026.
894,998 professionals have used our research since 2012.