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Automic Automation Intelligence [EOL] vs Redwood RunMyJobs comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
43
Ranking in other categories
Workload Automation (3rd)
Automic Automation Intellig...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Redwood RunMyJobs
Average Rating
9.6
Reviews Sentiment
7.0
Number of Reviews
30
Ranking in other categories
Workload Automation (16th)
 

Featured Reviews

LV
Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees
Automation has replaced nightly monitoring and delivers reliable, unified job scheduling
We have really enjoyed working with JAMS in terms of notifications, alerts, and streamlining. There used to be a process with Automate, which is another product from Fortra, but even before that, the other division of the company that we were merging with had a tool that was built in-house called a file handler or file distributor. It was an in-house developed tool, but it was not as streamlined or as efficient as JAMS is. We literally had to have a dedicated nighttime person monitoring. Although we are 24/7, the divisions of the company that we were using JAMS for have been small scale. While we have automated it, we have streamlined it in such a way that notifications go out and alerts go out, but if there is anything, then we get paged and alerted, and if anything needs to happen at midnight, we can wake up. On the other hand, with the tool I mentioned, the file handler and distributor, we used to have a dedicated nighttime person that had to be sitting and monitoring it to see when a file arrived, whether it met the conditions, and then execute the next particular job. By using JAMS, we have gained a lot more efficiencies in terms of all of those to streamline it, and there is no necessary need for having an overnight engineer just keeping an eye on all of this.
DS
Personal Assistant at Centrum.sk
Saves time on manual processes and provides alerts on special scenarios
The installation process is quite straightforward, although some database knowledge is required for setting up the base. Alternatively, someone with the necessary capabilities can handle this step for you. Overall, the installation is especially easy for Windows platforms. Deployment can be completed in three days. The number of people required to manage the tool depends on the size of the environment. One person may suffice for smaller environments, while larger environments may require two or three individuals. The frequency of scheduling requests, additional responsibilities within the environment, and the company's specific needs all play a role in determining the necessary staffing. One or two individuals can handle the maintenance if the setup is stable with minimal changes. However, in the case of frequent changes, more staff may be needed to manage the tool.
MaheshKumar6 - PeerSpot reviewer
Senior Analyst at Electronics For Imaging, Inc
Future-proof and powerful with great support
Improvements include: 1) Cost of the Software. Redwood is more expensive than most of the other Automation Software available today; they could make it budget-friendly. 2) It has limited reporting features. Some basic reporting features are missing. 3) There is no option to extract data in Excel. This feature could help in finding errors in the data. 4) Integration with ServiceNow is not supported. 5) The cloud platform compatibility is not up to the mark. 6) Security standards need to be improved. 7) Handling failure is not great; the workflow stops when a job fails and human intervention is required. 8) Configuration and set-up are difficult for someone with less coding knowledge. 9) They need to provide more documentation to assist new users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's worth its weight in gold and we cannot get rid of it now."
"JAMS has been a beneficial monitoring tool for our project in terms of being able to deliver data that is essential for users."
"The product is easy to use."
"The key benefits about JAMS is having the ability to run long running jobs on-premise as compared to products like Azure Data Factory."
"JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them. It enables our folks to focus more on tasks that require their human intelligence and their creativity and less on just mundane tasks. It increases efficiency, accuracy, and consistency."
"The user-friendly and adaptable scheduler allows us to manage various scheduling scenarios."
"JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them."
"The most valuable aspect of JAMS is its robustness."
"The Action Packs are a good feature."
"The tool's online manuals and documentation are good. Its user interface is user-friendly."
"The most valuable feature of Automic Automation Intelligence is the ability to see all of the batches from one place. Additionally, there is a multiple scheduler that is useful."
"One of Redwood Software's features that I liked was its event-driven automation, which allows IT teams to respond to real-time events, alerts, and notifications from numerous systems."
"Error handling and the recovery feature ensure that my job processes are not stopped if any error occurs."
"Moving to a SaaS solution has a lot of advantages."
"It's a very powerful tool. It has a lot of flexibility for how you can define jobs and build them. There are different ways in which you can construct jobs depending on your specific needs and requirements."
"The automated alert response is very useful for long-running and failed jobs during off-business hours."
"Redwood RunMyJobs has been very useful for job scheduling and checking and monitoring jobs."
"Installing and configuring Redwood agents are easy, and scheduling jobs on Redwood helps in triggering the batches as per business requirements."
"We can create and test micro-workflows to find defects sooner."
 

Cons

"The ACL or access permission area needs to be improved. When it comes to defining and providing security permissions, it's a bit confusing if you are new to JAMS. JAMS needs to improve the features for security access or permissions."
"The UI could be better. There were some things that were not quite intuitive, such as the search tool. When we tried to search for jobs, we had to clear the entire search and then go in and enter the new search query. That's something that wasn't intuitive for a new user."
"It is important to receive notifications if a charged job fails and SQL is halted. JAMS does not provide halted notifications by default, which is a critical feature that needs to be added."
"JAMS notifications for hung jobs could be improved."
"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it."
"All my machines at work are Macs. JAMS client is a Windows-based thing."
"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."
"The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that knowledge was hard-won knowledge. It was difficult to come by, and if I should ever lose this developer, then I would be hard-pressed to find anyone who could create JAMS custom execution methods quite as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods."
"Integration of the solution could be improved."
"The job reporting feature needs improvement."
"The solution could benefit by having more connectors and customized widgets. Additionally, a dashboard that people could use for videos would be helpful."
"Enhancing the user interface would make it more appealing to new users with limited technical knowledge."
"It lacks some of the common reporting features. I'm a bit surprised that there aren't some standard reports to be able to extract any data on usage. They've described to us that customers have different reporting needs, so they let them develop those, but reporting is a common need. It would be helpful to have it as part of the solution."
"It would be nice if Redwood RunMyJobs could work on different systems."
"The addition of machine learning capabilities could help Redwood Workload Automation Software better predict job and workflow performance, detect anomalies, and optimize operations based on historical data."
"The product can improve customer service."
"Redwood RunMyJobs should add more good features."
"Redwood automation software could be made more user-friendly and intuitive, making chores and automation processes easier for users to complete."
"I have not noted any downsides."
 

Pricing and Cost Advice

"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"This is a good product at a fair price."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"For what it does, the product is priced very well."
"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"Automic Automation Intelligence's licensing costs are expensive and can be yearly or monthly."
"The price of Automic Automation Intelligence depends on the connectors used. For example, if you wanted to connect to Dell BMC, you would need a connector."
"It initially surprised me because we went from an application that was priced by connection to agents/the number of agents to an application that was priced based on the number of job executions. At that time, many of the products we looked at were also priced on job execution. That seems to be more common in the business or in the vendors that provide solutions out there, but that was probably our biggest difference."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
12%
Manufacturing Company
8%
Healthcare Company
6%
Manufacturing Company
16%
University
14%
Performing Arts
11%
Comms Service Provider
11%
Financial Services Firm
16%
Manufacturing Company
9%
Retailer
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise14
Large Enterprise19
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise55
 

Questions from the Community

What is your experience regarding pricing and costs for JAMS?
I believe the pricing and licensing were fair. I was not here when that process took place and do not know exactly, b...
What needs improvement with JAMS?
When it comes to improvements for JAMS, I think upgrading and migrating some of the current processes could benefit f...
What is your primary use case for JAMS?
Our main use case for JAMS is to automate our data pump backups for our PeopleSoft Oracle system, as well as run a my...
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Also Known As

No data available
Terma Suite
Redwood Software - Workload Automation Edition, Redwood Business Process Automation - Workload Edition, RunMyJobs, Redwood RunMyJobs
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Information Not Available
AMD, American Home Shield, Avaya, Burberry, Centrica, City of Dallas, The Container Store, Core & Main, Daikin, Dart Containers, Deere, Energizer, Epson, Halliburton, Keen Foodware, National Gypsum, Rockport Group, Ryder, Technicolor, The University of Michigan, Virgin Money, Whitbread
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: May 2026.
895,151 professionals have used our research since 2012.