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Automic Automation Intelligence [EOL] vs Redwood RunMyJobs comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
42
Ranking in other categories
Workload Automation (3rd)
Automic Automation Intellig...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Redwood RunMyJobs
Average Rating
9.6
Reviews Sentiment
7.0
Number of Reviews
30
Ranking in other categories
Workload Automation (16th)
 

Featured Reviews

LV
Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees
Automation has replaced nightly monitoring and delivers reliable, unified job scheduling
We have really enjoyed working with JAMS in terms of notifications, alerts, and streamlining. There used to be a process with Automate, which is another product from Fortra, but even before that, the other division of the company that we were merging with had a tool that was built in-house called a file handler or file distributor. It was an in-house developed tool, but it was not as streamlined or as efficient as JAMS is. We literally had to have a dedicated nighttime person monitoring. Although we are 24/7, the divisions of the company that we were using JAMS for have been small scale. While we have automated it, we have streamlined it in such a way that notifications go out and alerts go out, but if there is anything, then we get paged and alerted, and if anything needs to happen at midnight, we can wake up. On the other hand, with the tool I mentioned, the file handler and distributor, we used to have a dedicated nighttime person that had to be sitting and monitoring it to see when a file arrived, whether it met the conditions, and then execute the next particular job. By using JAMS, we have gained a lot more efficiencies in terms of all of those to streamline it, and there is no necessary need for having an overnight engineer just keeping an eye on all of this.
DS
Personal Assistant at Centrum.sk
Saves time on manual processes and provides alerts on special scenarios
The installation process is quite straightforward, although some database knowledge is required for setting up the base. Alternatively, someone with the necessary capabilities can handle this step for you. Overall, the installation is especially easy for Windows platforms. Deployment can be completed in three days. The number of people required to manage the tool depends on the size of the environment. One person may suffice for smaller environments, while larger environments may require two or three individuals. The frequency of scheduling requests, additional responsibilities within the environment, and the company's specific needs all play a role in determining the necessary staffing. One or two individuals can handle the maintenance if the setup is stable with minimal changes. However, in the case of frequent changes, more staff may be needed to manage the tool.
MaheshKumar6 - PeerSpot reviewer
Senior Analyst at Electronics For Imaging, Inc
Future-proof and powerful with great support
Improvements include: 1) Cost of the Software. Redwood is more expensive than most of the other Automation Software available today; they could make it budget-friendly. 2) It has limited reporting features. Some basic reporting features are missing. 3) There is no option to extract data in Excel. This feature could help in finding errors in the data. 4) Integration with ServiceNow is not supported. 5) The cloud platform compatibility is not up to the mark. 6) Security standards need to be improved. 7) Handling failure is not great; the workflow stops when a job fails and human intervention is required. 8) Configuration and set-up are difficult for someone with less coding knowledge. 9) They need to provide more documentation to assist new users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."
"The user-friendly and adaptable scheduler allows us to manage various scheduling scenarios."
"The planning capabilities are most valuable."
"The most valuable feature is the easily accessible data in the database because we run a lot of SQL scripting against the database."
"In summary, this product is top class."
"The overall product is fantastic. I love it. It has been a fantastic, solid product. If I have one tiny bit of a problem with it, the support team gets in touch with me right away. I don't know if I've had another service that has been as fantastic as the JAMS support team."
"The fact that we no longer need to use Excel spreadsheets is huge."
"The code-driven automation for more complex scheduling requirements frees up time because it's really easy to use... It's almost like a stand-alone software that we can't live without."
"The Action Packs are a good feature."
"The most valuable feature of Automic Automation Intelligence is the ability to see all of the batches from one place. Additionally, there is a multiple scheduler that is useful."
"The tool's online manuals and documentation are good. Its user interface is user-friendly."
"It has advanced features like dashboards where users can see all statistics."
"Error handling and the recovery feature ensure that my job processes are not stopped if any error occurs."
"The automated alert response is very useful for long-running and failed jobs during off-business hours."
"The best feature I love about Redwood is the real-time event monitoring and alerting."
"We can achieve anything that anything that we would like to do. In SAP, it's not generally possible with just with SAP. So we have solution manager as an option, but run by job."
"It can centralize and support on-premises, hybrid, and cloud environments seamlessly."
"One of Redwood Software's features that I liked was its event-driven automation, which allows IT teams to respond to real-time events, alerts, and notifications from numerous systems."
"Our team was able to integrate it with the ITSM tool as well as security monitoring tools to make the incident creation process automatically feasible."
 

Cons

"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."
"The solution is good, it's reliable. But sometimes the UI is not the most responsive I've ever used."
"The product does not allow the users to cut and paste the job names from the screen."
"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."
"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."
"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."
"For the most part, JAMS is very stable. Occasionally, if you leave multiple windows open over a period of time, it is necessary to end that task and restart."
"The cost has definitely gone up tremendously. That is where I do know, as much as the feature sets are there, and if the newly acquired company is going to be doing a pushback, they might just say, 'Do we still need to pay this much? Or at that point, should we look into an alternative?'"
"The job reporting feature needs improvement."
"Integration of the solution could be improved."
"The solution could benefit by having more connectors and customized widgets. Additionally, a dashboard that people could use for videos would be helpful."
"It lacks some of the common reporting features. I'm a bit surprised that there aren't some standard reports to be able to extract any data on usage. They've described to us that customers have different reporting needs, so they let them develop those, but reporting is a common need. It would be helpful to have it as part of the solution."
"The only issue at first was that we had to manually delete or raise the event in order to run some of the events and wait for jobs, even if the file was kept at the correct AL11 position."
"Redwood Software has a high price tag, especially for small and medium-sized businesses that might not have the funds to engage in a complete automation system."
"We'd like to see an integration with ServiceNow to raise the tickets/incidents in ServiceNow."
"The dashboard provided can be made more visually appealing and could include more critical data that would help associates in one glance get the required information."
"It has limited reporting features; some basic reporting features are missing."
"Enhancing the user interface would make it more appealing to new users with limited technical knowledge."
"Adding machine learning and AI capabilities would enable Redwood to automate more complex business processes and tasks."
 

Pricing and Cost Advice

"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."
"The product is reasonably priced, and we don't have any add-ons."
"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"There are no additional costs other than the license for Fortra's JAMS which is affordable."
"The pricing is reasonable."
"The price of Automic Automation Intelligence depends on the connectors used. For example, if you wanted to connect to Dell BMC, you would need a connector."
"Automic Automation Intelligence's licensing costs are expensive and can be yearly or monthly."
"It initially surprised me because we went from an application that was priced by connection to agents/the number of agents to an application that was priced based on the number of job executions. At that time, many of the products we looked at were also priced on job execution. That seems to be more common in the business or in the vendors that provide solutions out there, but that was probably our biggest difference."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
12%
Manufacturing Company
8%
Healthcare Company
6%
Manufacturing Company
16%
University
14%
Performing Arts
11%
Comms Service Provider
11%
Financial Services Firm
16%
Manufacturing Company
9%
Retailer
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise13
Large Enterprise19
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise55
 

Questions from the Community

What is your experience regarding pricing and costs for JAMS?
I believe the pricing and licensing were fair. I was not here when that process took place and do not know exactly, b...
What needs improvement with JAMS?
When it comes to improvements for JAMS, I think upgrading and migrating some of the current processes could benefit f...
What is your primary use case for JAMS?
Our main use case for JAMS is to automate our data pump backups for our PeopleSoft Oracle system, as well as run a my...
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Also Known As

No data available
Terma Suite
Redwood Software - Workload Automation Edition, Redwood Business Process Automation - Workload Edition, RunMyJobs, Redwood RunMyJobs
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Information Not Available
AMD, American Home Shield, Avaya, Burberry, Centrica, City of Dallas, The Container Store, Core & Main, Daikin, Dart Containers, Deere, Energizer, Epson, Halliburton, Keen Foodware, National Gypsum, Rockport Group, Ryder, Technicolor, The University of Michigan, Virgin Money, Whitbread
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: April 2026.
894,668 professionals have used our research since 2012.