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Automox vs Heimdal Patch and Asset Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automox
Ranking in Patch Management
14th
Average Rating
8.8
Reviews Sentiment
8.1
Number of Reviews
10
Ranking in other categories
Vulnerability Management (45th), Endpoint Protection Platform (EPP) (54th), Enterprise Mobility Management (EMM) (17th)
Heimdal Patch and Asset Man...
Ranking in Patch Management
21st
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Patch Management category, the mindshare of Automox is 3.9%, up from 3.5% compared to the previous year. The mindshare of Heimdal Patch and Asset Management is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

Jack Leung - PeerSpot reviewer
Easy to use and deploy agents but needs more stability
We just need to deploy the agent to the endpoints. We don't need to set up anything. For a single agent, it takes one or two minutes. However, we deployed globally, and you need to take into consideration the time it will take to deploy across each endpoint. It's very simple to deploy. We had three or four engineers take care of the implementation.
Melvin Ong - PeerSpot reviewer
Has plug-and-play capability once configured and good reporting system
The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool."
"The fact that it's just one product that can patch multiple operating systems is really great."
"The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."
"It's easy to deploy agents to endpoints."
"It's super easy to use and we haven't found anything easier."
"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."
"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."
"Its flexibility is most valuable."
"The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits."
 

Cons

"They need to improve the automation features."
"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned."
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."
"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."
"The stability has come a long way from what it was like when it started and now it's really good."
"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"
"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."
"The tool needs to be more user-friendly."
 

Pricing and Cost Advice

"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."
"The cost is very reasonable compared to the competition."
"We are on the premium licensing, which is the one that has the API capability that we use."
"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""
"The product is a great value."
"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."
"Its licensing for a year was nine grand. There was no additional fee."
"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."
"I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
8%
Government
8%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
12%
Educational Organization
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Automox?
It's easy to deploy agents to endpoints.
What is your experience regarding pricing and costs for Automox?
We do pay a monthly licensing fee. I'd rate the pricing as average. It's not cheap yet not too expensive. You can also pay for more support if you require them to provide consultancy services.
What needs improvement with Automox?
They need to improve the automation features. It could be more stable.
 

Also Known As

No data available
Thor Foresight Enterprise
 

Overview

 

Sample Customers

Information Not Available
Brother, Symbion, CPH West
Find out what your peers are saying about Microsoft, HCLSoftware , Qualys and others in Patch Management. Updated: January 2025.
838,713 professionals have used our research since 2012.