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Automox vs Ivanti Neurons Patch for Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024
 

Categories and Ranking

Automox
Ranking in Patch Management
14th
Average Rating
8.8
Number of Reviews
10
Ranking in other categories
Vulnerability Management (46th), Endpoint Protection Platform (EPP) (55th), Enterprise Mobility Management (EMM) (18th)
Ivanti Neurons Patch for In...
Ranking in Patch Management
11th
Average Rating
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Patch Management category, the mindshare of Automox is 4.0%, up from 3.4% compared to the previous year. The mindshare of Ivanti Neurons Patch for Intune is 2.4%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

Jack Leung - PeerSpot reviewer
Mar 24, 2023
Easy to use and deploy agents but needs more stability
We primarily use it on the endpoint management and on the server It is very simple and straightforward to use.  Technical support is helpful. They can scale well. It's easy to deploy agents to endpoints.  They need to improve the automation features.  It could be more stable.  I've been using…
AlfonsoNaranjo - PeerSpot reviewer
Nov 21, 2023
A hybrid solution for patching with reporting feature but lack support
I provide the customer with the steps to follow, and they follow their scheduling and procedures. I also provide the information to the people involved in the pilot. My role is solely to provide a technical approach. The client decides how to handle communications, reputation management, etc. I provide a technical perspective. The solution’s effectiveness depends on the reliability of the computers and their agents. If the computers are not functioning properly, the agents may not receive policies from the cloud, and patches may not be deployed as expected. The time it takes for policies to reach computers and be executed can vary depending on the specific circumstances. While the cloud component of the solution is consistently reliable, the client-side components can be more unpredictable. They can do their on-premises patching capabilities in Intune if they have a well-established and functioning IT infrastructure. Similarly, implementing a patching solution from Intune is very easy for new organizations starting from scratch. Overall, I rate the solution a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."
"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."
"Its flexibility is most valuable."
"The fact that it's just one product that can patch multiple operating systems is really great."
"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."
"The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."
"Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool."
"It's super easy to use and we haven't found anything easier."
"We can set a maintenance window and push the patch."
"Ivanti Patch's most valuable features are the patch module and the package distribution."
"I like the product's Peer to Peer patching feature."
"We use the solution for security patching of Windows devices."
"It is very easy to use, as well as extremely efficient and accurate."
"Both in terms of features and operations, this is a good solution."
"The solution is a good product and I have heard that the interface is more friendly than that of Windows."
"The most valuable features are device management and support for upgrading applications."
 

Cons

"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."
"The stability has come a long way from what it was like when it started and now it's really good."
"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"
"It should have integrated workstation access. So, there should be a remote desktop feature."
"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."
"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."
"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."
"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."
"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."
"The reports have to show the compliance level of the patching, which Ivanti does not provide."
"I would like to have better support for the application."
"The product's support and configuration need to improve. It needs to be more scalable."
"Ivanti Patch could be improved with better integration with other cloud solutions."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
 

Pricing and Cost Advice

"The product is a great value."
"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."
"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."
"We are on the premium licensing, which is the one that has the API capability that we use."
"The cost is very reasonable compared to the competition."
"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""
"Its licensing for a year was nine grand. There was no additional fee."
"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."
"The license can get expensive if you have a lot of nodes."
"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."
"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."
"The solution is expensive compared to other products."
"The solution is affordable."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Financial Services Firm
8%
Government
7%
Computer Software Company
17%
Government
13%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Automox?
It's easy to deploy agents to endpoints.
What is your experience regarding pricing and costs for Automox?
We do pay a monthly licensing fee. I'd rate the pricing as average. It's not cheap yet not too expensive. You can also pay for more support if you require them to provide consultancy services.
What needs improvement with Automox?
They need to improve the automation features. It could be more stable.
What do you like most about Ivanti Patch for Windows?
We use the solution for security patching of Windows devices.
What needs improvement with Ivanti Patch for Windows?
There are some issues in the on-premises infrastructure of the clients.
What advice do you have for others considering Ivanti Patch for Windows?
I provide the customer with the steps to follow, and they follow their scheduling and procedures. I also provide the information to the people involved in the pilot. My role is solely to provide a ...
 

Also Known As

No data available
Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Presbyterian Church
Find out what your peers are saying about Automox vs. Ivanti Neurons Patch for Intune and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.