Auvik Network Management (ANM) vs BMC Cloud Lifecycle Management comparison

"In my experience as an MSP, Auvik stood out for its ease of deployment."

"The notifications for events are valuable. If a copier is low on toner, I can get the toner ordered instead of being surprised when it runs out. It saves me from running around and having to check a lot of things."

"The network monitoring and backups of specific devices are really impressive. We've seen very good responses from our staff regarding the backup functionality. You can add a product, such as a switch and, once the product is added, it backs it up for you."

"I really like the network map. It's probably the most useful feature because we have monitoring set up in other systems too, but seeing what's connected to what and where it is makes a lot of things a lot easier to troubleshoot."

"Auvik offers free monitoring for all devices except routers and firewalls. This includes devices like network-attached devices, PCs, and printers, making it cost-effective for monitoring a wide range of assets."

"All of the features are valuable, but the ability to remote into anything, whether it's a terminal or a browser, is really big for us. It makes things a lot easier day-to-day."

"The most valuable features include the inventory management and alerting capabilities."

"I like the information Auvik provides you about switches that helps you troubleshoot connectivity issues between clients and switches. It's much easier to locate where the problem is on the network. We were using N-central for our RMM. Unfortunately, that doesn't map out the switches. It tells us what is up or down but doesn't do a good job of network troubleshooting like Auvik does."

"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."

"Automates Java EE Application Deployment from an SCM system."

"You can tie together your public and private cloud infrastructure into a "single pane of glass"."

"Supports unattended installs and image-based, script-based, or template-based provisioning."

"Assesses change impact or completes an audit using multiple dashboard views."

"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."

"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."

"The network mapping is just okay when I consider what I would typically see in a network map... that whole overview map in a single pane of glass can be pretty messy and a little bit of a performance hog on computers. The network mapping needs improvement in Auvik, as a whole."

"I'd like to see some enhancements to Auvik's network map, including the ability to focus on specific areas without viewing the entire map."

"We have a few other networking tools. Some of them are specifically for managing Wi-Fi. They have some great features where they give specific recommendations based on the network traffic they're seeing and based on other customers that have had similar issues, or even just by looking at your own data that they're gathering. They give AI-based recommendations on how to improve the network. Auvik could have something like that. It gives us excellent visibility into the network, but if there is a way to include some remediation tips that are digestible by level-one and level-two techs, that would be great."

"The one feature we need is that when something goes down, we need a phone call, a text message, or something like that, not just an email alert. This is something they don't do. So, we have another service that does that for us. It would be nice to have that integrated into this, but at the moment, we have a way around it, which is with another partner of ours."

"Some of the automation pieces for discovery still need a little bit more improvement. I wouldn't mind seeing some more security features as that's the world we're driving into. I know Auvik probably wants to try to keep itself separate because that's its brand, but even if they brought on board another brand that was able to plug into them, it would benefit us. It would lower some more network security costs if as a company, they are a one-stop shop. They have already got the network piece going. If they improved in that area and focused a lot on that, they would gain me as a customer, and they would probably gain a lot of others."

"To improve customer onboarding, Auvik could consider offering a free tier of the product."

"I don't know that there are any remote tools for directly connecting to workstations through Auvik. If there is, I have not used them, so adding a remote tool would be helpful."

"I'd like better integration with Meraki and a history feature for network diagrams. If a device fails on Saturday, we can't find it by Monday. A history or PDF export of diagrams would be great to see how devices should be connected."

"Needs integrations with other providers to provide a custom public cloud environment."

"One of the major problems is that support is not so good."

"The installation and configuration can be tricky due to it being built on Remedy."

"Auvik's pricing is very competitive compared to other network management solutions."

"The pricing of Auvik is good. If it could be less, that would be even better, but as long as they offer free devices, that is great."

"I believe the product is fairly priced, but I would consider it a better value if it were improved in certain areas."

"It's quite reasonable, although it's reasonable for us right now only because of the small number of devices we're using. If we had a lot more to monitor, then I'd have to double-check the pricing and compare it with other solutions to see if it would be competitive."

"We have licenses per year. It is on a network device, so we pay for switches and firewalls. Everything else is included, e.g., computers, access points, and printers."

"I would like it to be more cost-effective or affordable. It's not the most expensive one, but it's also not the cheapest solution out there. You pay month to month. It is what it is. It is not for everyone, but it depends on what you're looking for in your budget."

"Auvik's pricing falls within an acceptable range for us."

"Auvik's pretty good in terms of pricing. It can get pricey if you have multiple managed devices, but if it's just a simple network with only one or two firewall walls and smart switches, it's reasonable."