Avada Software Infrared360 vs IBM SevOne Network Performance Management (NPM) comparison

Avada Software and IBM are both solutions in the Server Monitoring category. Avada Software is ranked #35, while IBM is ranked #19 with an average rating of 8.0. Avada Software holds a 0.2% mindshare in SM, compared to IBM’s 0.8% mindshare. Additionally, 100% of Avada Software users are willing to recommend the solution, compared to 95% of IBM users who would recommend it.

Avada Software Infrared360

Read 13 Avada Software Infrared360 reviews

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34 Comparison Views

100% willing to recommend

IBM SevOne Network Performa...

Read 53 IBM SevOne Network Performance Management (NPM) reviews

452 Views
247 Comparison Views

95% willing to recommend

Avada Software Infrared360

IBM SevOne Network Performa...

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

IBM SevOne Network Performance Management (NPM) and Avada Software Infrared360 compete in network performance management. IBM SevOne NPM has the upper hand with its detailed analytics and reporting, while Avada Software Infrared360 stands out in integration capabilities and ease of deployment.

Features: IBM SevOne NPM is praised for its robust data collection, real-time analytics, and comprehensive reporting features. Avada Software Infrared360 is noted for its strong integration capabilities, real-time monitoring, and ease of integration with existing systems.

Room For Improvement: IBM SevOne NPM could benefit from enhancements in customization, intuitive navigation, and streamlined processes. Avada Software Infrared360 requires better documentation, enhanced scalability options, and improved guidance.

Ease Of Deployment and Customer Service: IBM SevOne NPM is recognized for its straightforward deployment and responsive customer support. Avada Software Infrared360 is lauded for its simpler deployment model and highly supportive customer service.

Pricing and ROI: IBM SevOne NPM has a higher initial setup cost but offers a justified ROI due to its rich feature set and performance improvements. Avada Software Infrared360 is more cost-effective with lower setup costs and a quicker ROI, appealing for budget-conscious users.

To learn more, read our detailed Avada Software Infrared360 vs. IBM SevOne Network Performance Management (NPM) Report (Updated: January 2025).

Buyer's Guide

Avada Software Infrared360 vs. IBM SevOne Network Performance Management (NPM)

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avada Software Infrared360

Ranking in Server Monitoring

35th

Average Rating

8.8

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (76th), Business Activity Monitoring (5th), Message Oriented Middleware (MOM) (11th)

IBM SevOne Network Performa...

Ranking in Server Monitoring

19th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (39th), IT Infrastructure Monitoring (45th), Log Management (47th), Cloud Monitoring Software (27th)

Mindshare comparison

As of February 2025, in the Server Monitoring category, the mindshare of Avada Software Infrared360 is 0.2%, up from 0.1% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 0.8%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring

Featured Reviews

it_user685326

Vice President at a financial services firm with 10,001+ employees

An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams.

Administration, Monitoring, and Delegation are the most valuable features of the solution. * Administration: It provides a centralized audit trail of all the infrastructure changes. * Monitoring: It gives the ability to integrate with my company's global notification system, and the ability to proactively automate corrective actions. * Delegation: It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams.

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Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Monitoring that ties into our incident management system"

"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."

"We have easily created use case testing harnesses for specific flows that incorporate various message types."

"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."

"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."

"It has role-based access to queues, giving us more insights into problems."

"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."

"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."

"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."

"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."

"The most valuable feature as of late has been the API integration with ServiceNow."

"The out of the box reports and workflows are pretty good and they meet our requirements well."

"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."

"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."

More IBM SevOne Network Performance Management (NPM) pros

Cons

"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."

"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."

"The user interface could be sexier and more ergonomic. The competing products have similar problems."

"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."

"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."

"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."

"The method of searching for SIP and the way to create the groups."

"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."

"NMS has several areas for improvement. It should be more user-friendly inside of NMS for some of the functionality in there. It's been getting better the last version or two, but the there have been bugs in there whenever I've gone to new versions."

"SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases."

"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."

"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."

"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."

"Software upgrades can be tricky is not easy."

More IBM SevOne Network Performance Management (NPM) cons

Pricing and Cost Advice

"Start small, then increase licensing later as per your demand."

"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."

"The pricing has been fair."

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"There are cheaper solutions available."

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

40%

Manufacturing Company

University

Transportation Company

Computer Software Company

15%

Financial Services Firm

15%

Manufacturing Company

14%

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

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What do you like most about SevOne Network Data Platform?

I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or...

See all answers

What is your experience regarding pricing and costs for SevOne Network Data Platform?

The tool is not expensive. We were able to negotiate with SevOne on pricing.

See all answers

What needs improvement with SevOne Network Data Platform?

SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases.

See all answers

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Product Reports

Buyer's Guide

Avada Software Infrared360

February 2025

Download Avada Software Infrared360 product report

Buyer's Guide

IBM SevOne Network Performance Management (NPM)

February 2025

IBM SevOne Network Performance Management (NPM) report

Download IBM SevOne Network Performance Management (NPM) product report

Also Known As

Infrared360

SevOne

Overview

Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.

Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.

Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.

It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.

*Kafka coming soon

Avada Software

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin, Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Buyer's Guide

Avada Software Infrared360 vs. IBM SevOne Network Performance Management (NPM)

January 2025

Free Report: Avada Software Infrared360 vs. IBM SevOne Network Performance Management (NPM)

Find out what your peers are saying about Avada Software Infrared360 vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: January 2025.

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