Avada Software Infrared360 vs IBM SevOne Network Performance Management (NPM) comparison

Avada Software and IBM are both solutions in the Server Monitoring category. Avada Software is ranked #36, while IBM is ranked #18 with an average rating of 8.0. Avada Software holds a 0.2% mindshare in SM, compared to IBM’s 0.9% mindshare. Additionally, 100% of Avada Software users are willing to recommend the solution, compared to 96% of IBM users who would recommend it.

Avada Software Infrared360

Read 13 Avada Software Infrared360 reviews

63 Views
32 Comparison Views

100% willing to recommend

IBM SevOne Network Performa...

Read 54 IBM SevOne Network Performance Management (NPM) reviews

419 Views
230 Comparison Views

96% willing to recommend

Avada Software Infrared360

IBM SevOne Network Performa...

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Executive SummaryUpdated on Aug 6, 2024

IBM SevOne Network Performance Management (NPM) and Avada Software Infrared360 compete in network performance management. IBM SevOne NPM has the upper hand with its detailed analytics and reporting, while Avada Software Infrared360 stands out in integration capabilities and ease of deployment.

Features: IBM SevOne NPM is praised for its robust data collection, real-time analytics, and comprehensive reporting features. Avada Software Infrared360 is noted for its strong integration capabilities, real-time monitoring, and ease of integration with existing systems.

Room For Improvement: IBM SevOne NPM could benefit from enhancements in customization, intuitive navigation, and streamlined processes. Avada Software Infrared360 requires better documentation, enhanced scalability options, and improved guidance.

Ease Of Deployment and Customer Service: IBM SevOne NPM is recognized for its straightforward deployment and responsive customer support. Avada Software Infrared360 is lauded for its simpler deployment model and highly supportive customer service.

Pricing and ROI: IBM SevOne NPM has a higher initial setup cost but offers a justified ROI due to its rich feature set and performance improvements. Avada Software Infrared360 is more cost-effective with lower setup costs and a quicker ROI, appealing for budget-conscious users.

To learn more, read our detailed Avada Software Infrared360 vs. IBM SevOne Network Performance Management (NPM) Report (Updated: March 2025).

Buyer's Guide

Avada Software Infrared360 vs. IBM SevOne Network Performance Management (NPM)

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avada Software Infrared360

Ranking in Server Monitoring

36th

Average Rating

8.8

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (77th), Business Activity Monitoring (5th), Message Oriented Middleware (MOM) (11th)

IBM SevOne Network Performa...

Ranking in Server Monitoring

18th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (37th), IT Infrastructure Monitoring (43rd), Log Management (44th), Cloud Monitoring Software (29th)

Mindshare comparison

As of April 2025, in the Server Monitoring category, the mindshare of Avada Software Infrared360 is 0.2%, up from 0.1% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring

Featured Reviews

it_user685326

Vice President at a financial services firm with 10,001+ employees

An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams.

Administration, Monitoring, and Delegation are the most valuable features of the solution. * Administration: It provides a centralized audit trail of all the infrastructure changes. * Monitoring: It gives the ability to integrate with my company's global notification system, and the ability to proactively automate corrective actions. * Delegation: It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams.

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Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have easily created use case testing harnesses for specific flows that incorporate various message types."

"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."

"Monitoring that ties into our incident management system"

"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."

"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."

"It has role-based access to queues, giving us more insights into problems."

"Scalability. I have never had to worry about how to handle really big environments."

"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."

"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."

"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."

"The out of the box reports and workflows are pretty good and they meet our requirements well."

"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."

"The monitoring of the network is very customizable. That is its unique feature."

"The most valuable feature as of late has been the API integration with ServiceNow."

More IBM SevOne Network Performance Management (NPM) pros

Cons

"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."

"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."

"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."

"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."

"The user interface could be sexier and more ergonomic. The competing products have similar problems."

"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."

"There is room for improvement in the integration with different vendors and the reporting capabilities."

"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."

"In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that."

"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."

"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."

"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."

"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"

"SevOne should work with the graphs legend functionality."

More IBM SevOne Network Performance Management (NPM) cons

Pricing and Cost Advice

"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."

"Start small, then increase licensing later as per your demand."

"Prices per license are not huge, but they exist."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

"The tool is not expensive. We were able to negotiate with SevOne on pricing."

"The pricing has been fair."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

39%

Manufacturing Company

University

Computer Software Company

Financial Services Firm

16%

Manufacturing Company

16%

Computer Software Company

14%

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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Earn 20 points

What do you like most about SevOne Network Data Platform?

I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or...

See all answers

What is your experience regarding pricing and costs for SevOne Network Data Platform?

The tool is not expensive. We were able to negotiate with SevOne on pricing.

See all answers

What needs improvement with SevOne Network Data Platform?

SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases.

See all answers

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Product Reports

Buyer's Guide

Avada Software Infrared360

March 2025

Download Avada Software Infrared360 product report

Buyer's Guide

IBM SevOne Network Performance Management (NPM)

March 2025

IBM SevOne Network Performance Management (NPM) report

Download IBM SevOne Network Performance Management (NPM) product report

Also Known As

Infrared360

SevOne

Overview

Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.

Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.

Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.

It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.

*Kafka coming soon

Avada Software

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin, Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Buyer's Guide

Avada Software Infrared360 vs. IBM SevOne Network Performance Management (NPM)

March 2025

Free Report: Avada Software Infrared360 vs. IBM SevOne Network Performance Management (NPM)

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