Avast Business Hub vs ConnectWise Automate comparison

"It's not heavy on the system."

"The solution can scale well."

"Our favorite feature is the PC Patch Management."

"It's straightforward to set up."

"The performance is good compared to other products that slow down the laptop, post-installation."

"The ease of deployment and the command center that they have are the most valuable. It is basically self-monitoring. It doesn't require that much tinkering after you deploy or install."

"Avast as a product is as easy as it gets - everything is outlined and transparent in terms of licensing."

"It has increased productivity. IT threats are kept at a minimum because of this product."

"The implementation is nice and easy."

"Maybe they could improve the capability to be multi-tenant."

"A good automated scripts feature."

"The most value we get from this solution is that everything is on a patch cycle."

"The database is great. It's a nicely ordered database."

"It allows us to manage all client requests, jobs and invoicing."

"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."

"ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems."

"Avast Business Endpoint Protection would be improved with more frequent updates."

"It could download faster during deployment."

"The accuracy of the scanner could be improved."

"The solution could improve by providing more security."

"Making the price a bit cheaper would be an improvement."

"Where I have faced a challenge is on the reporting. I would like to see something that provides information regarding the next month or quarter, in terms of reporting."

"It could have a 10,000-feet overview of the whole infrastructure because the software is easily installable on the whole infrastructure and not just the infrastructure, but also the workstation themselves. I would love to have a 360 view of the whole network and basically see from where a test is coming, and if there is an instance in the cloud that is actually misbehaving or if there is a workstation that is infected and stuff like that. It can also have some kind of AI to detect all those things and then cut off the connection from that machine. In Cortex, you can link the logs, reports, and all that stuff. You can also see the full picture of when it happened, and you can trace it back all the way to a file or something else. I would like to see similar functionality in Avast Business Endpoint Protection."

"It reduces network and bandwidth speed."

"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."

"This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen."

"The fixed client for Automate is slow. The web client is not very intuitive."

"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."

"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate."

"Technical support was helpful."

"Scheduling of automation could be improved and made more simple."

"The project management needs improvement and there's a section of the product called configuration that also needs to be improved."

"If you become a partner, you will receive the wholesale price."

"There are no costs other than licensing."

"I am using the free version of Avast."

"We are on a monthly subscription for Avast Business Endpoint Protection."

"I am using the free version."

"It is $75 per license for a year. There are no additional costs."

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"Pricing and licensing are reasonable."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"I believe Automate is available for around $2."