ConnectWise Automate vs Tanium comparison

Read 16 Tanium reviews

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73% willing to recommend

ConnectWise Automate

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Executive Summary

We performed a comparison between ConnectWise Automate and Tanium based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, Atera and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: March 2025).

Remote Monitoring and Management (RMM)

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Helped 842,592 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (9th)

Tanium

Average Rating

7.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Server Monitoring (9th), Vulnerability Management (26th), Endpoint Protection Platform (EPP) (37th), Endpoint Detection and Response (EDR) (27th)

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. ConnectWise Automate is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 6.8%, down 10.3% compared to last year.
Tanium, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 2.5% mindshare, up 2.0% since last year.

Remote Monitoring and Management (RMM)

Endpoint Protection Platform (EPP)

Featured Reviews

Sean Saeb

Partner and CIO at Caspian IT Group

Responsive, integrates well with other applications, and the technical support is helpful

There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen. There is a lot of integration with other applications through Automate, and I believe they are working with all of the industry leaders to get the integration going. I am very pleased to be working with them.

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Mo Vermeiren

Cybersecurity Business & Technology Consultant at Capgemini

Is able to make several campaigns work in parallel, but the user interface needs improvement

It's mainly used by the cybersecurity team for Windows patching and deployment of some software solutions I like the fact that you can create patching campaigns depending on the area of your network that you want to address first. I like the ability it has to make several campaigns that work in…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems."

"A good automated scripts feature."

"The initial setup is easy and the deployment is quick."

"The database is great. It's a nicely ordered database."

"It allows us to manage all client requests, jobs and invoicing."

"Remote access and detailed monitoring help us support our equipment."

"It's a very good IT tool for a company that provides IT services. It is very helpful for technicians to work with the tool to see all of the customers in one place and then manage all of the computers in one place."

"The most value we get from this solution is that everything is on a patch cycle."

More ConnectWise Automate pros

"I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features."

"Threat hunting is a very good feature on Tanium. We have just started using it and have not used it extensively."

"When I push a quick update, it's done right away, and I can rescan immediately to confirm completion within minutes."

"The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps."

"The product is granular and can build complex roles compared to other EDR vendors."

"I like the tool's incident response and security patching."

"Tanium's most valuable feature is its instant discovery aspect."

"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."

More Tanium pros

Cons

"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."

"The fixed client for Automate is slow. The web client is not very intuitive."

"This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen."

"The project management needs improvement and there's a section of the product called configuration that also needs to be improved."

"The menu doesn't always load properly."

"Scheduling of automation could be improved and made more simple."

"Technical support was helpful."

"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate."

More ConnectWise Automate cons

"The solution lacks mobility."

"The main issues are the network connection because different customers have issues with their networks. It's difficult implementing this type of solution because the network is the main feature in the architecture for these types of solutions. Tanium could improve by creating some network optimization."

"Tanium's limitations should be improved because although it is a great tool, it is limited to only a few classes during a session."

"We had some issues with the solution's OS upgrade."

"The solution can give a lot of false positives."

"Any movement into a SaaS solution has challenges since the processes and data flows are not well defined. Hence, you need to build it at the same time."

"The solution needs to improve the reporting and tracking capabilities."

"It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model."

More Tanium cons

Pricing and Cost Advice

"Pricing and licensing are reasonable."

"I believe Automate is available for around $2."

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"It's an expensive solution. It would be nice if the cost were lower."

"The solution offers value for money."

"It is higher than some competitors in the market."

"There is an annual license required to use this solution."

"The solution is expensive but it's a good investment."

"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."

"The product's pricing differs from region to region depending on negotiations and the number of endpoints."

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Top Industries

By visitors reading reviews

Educational Organization

57%

Computer Software Company

Financial Services Firm

Manufacturing Company

Financial Services Firm

17%

Government

13%

Computer Software Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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What do you like most about Tanium?

Tanium’s linear-chain architecture is valuable.

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What needs improvement with Tanium?

When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium. I have to search outside to download patches, creat...

See all answers

What is your primary use case for Tanium?

We primarily use Tanium for patching, focusing on vulnerabilities. Our major goal with Tanium is to patch based on vulnerabilities detected by our other vulnerability tools.

See all answers

Comparisons

SolarWinds NPM vs ConnectWise Automate

Compared 17% of the time

ConnectWise RMM vs ConnectWise Automate

Compared 12% of the time

Microsoft Configuration Manager vs ConnectWise Automate

Compared 11% of the time

NinjaOne vs ConnectWise Automate

Compared 11% of the time

Kaseya VSA vs ConnectWise Automate

Compared 9% of the time

More ConnectWise Automate Competitors

CrowdStrike Falcon vs Tanium

Compared 16% of the time

Microsoft Defender for Endpoint vs Tanium

Compared 9% of the time

Microsoft Configuration Manager vs Tanium

Compared 9% of the time

ServiceNow Discovery vs Tanium

Compared 6% of the time

BigFix vs Tanium

Compared 6% of the time

More Tanium Competitors

Product Reports

ConnectWise Automate

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Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

No data available

Overview

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

Tanium Endpoint Platform reduces security risk, improves agility & increases efficiency, a fundamentally new approach to endpoint security's threat detection, indicent response, vulnerability assessment and configuration compliance & with management's software distribution, asset utilization, asset inventory and patch management.

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life

Remote Monitoring and Management (RMM)