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Avaya IX Meetings vs Skype for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya IX Meetings
Ranking in Virtual Meetings
18th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
3rd
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
62
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.7%, up from 0.6% compared to the previous year. The mindshare of Skype for Business is 11.5%, up from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

LD
Supports chatting through text messaging and instant messaging
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex.  I have been using the…
Magdalena Teodorczuk - PeerSpot reviewer
Offers great audio and video quality for virtual meetings
I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."
"I like the share information function."
"Interesting collaboration features."
"The GUI is very user-friendly."
"The quality of the meetings is very good."
"It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy."
"The tool's most valuable features are its audio and chat functions. They help us save time and have good telephone integration."
"The product helps me make international calls."
"The most valuable features of Skype for Business include its persistent chat, Edge Server, Reverse Proxy, front-end server, back-end server, and business calling capabilities, among others."
"The solution is stable and scalable."
"It saves trouble, and it saves us time."
 

Cons

"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"Avaya IX Meetings' deployment is complex."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"Increase in participant numbers reduces quality of video and sound."
"The technical support from Microsoft needs to be improved."
"I would like to see an updated user interface and layout even though no functionality is missing."
"Make it user friendly."
"The solution's functionality needs to be moved to Microsoft Teams. Its technology is outdated."
"Skype's overall connectivity functionality or ability is one area with room for improvement."
"The user experience during long sessions could be improved to avoid issues like intermittent disconnections or login failures."
"The stability could be improved."
"Lacks a zoom-in feature for whoever is presenting."
 

Pricing and Cost Advice

"I'm using a subscription. The price is reasonable. It costs about $20 a year."
"Avaya IX Meetings' licensing costs are monthly."
"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
"I am using a corporate account for which I have not made any payments."
"It may be slightly costly, but the features are awesome."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
"Skype for Business' pricing is reasonable."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
93%
Financial Services Firm
2%
Computer Software Company
1%
Government
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Avaya IX Meetings?
Avaya IX Meetings' deployment is complex.
What is your primary use case for Avaya IX Meetings?
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text mess...
What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
The video quality could be improved, possibly due to internet connection issues. However, there is no significant weakness in Skype for Business.
 

Comparisons

No data available
 

Also Known As

Flare, Avaya Flare
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about Avaya IX Meetings vs. Skype for Business and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.