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Avaya IX Meetings vs Skype for Business comparison

Avaya and Microsoft are both solutions in the Virtual Meetings category. Avaya is ranked #18 with an average rating of 8.0, while Microsoft is ranked #3 with an average rating of 7.9. Avaya holds a 0.8% mindshare in VM, compared to Microsoft’s 9.0% mindshare. Additionally, 100% of Avaya users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.
Avaya IX Meetings
Read 4 Avaya IX Meetings reviews
  • 157 Views
  • 65 Comparison Views
100% willing to recommend
Skype for Business
Read 62 Skype for Business reviews
  • 2,377 Views
  • 840 Comparison Views
79% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Avaya IX Meetings and Skype for Business based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Avaya IX Meetings vs. Skype for Business Report (Updated: December 2024).
Buyer's Guide
Avaya IX Meetings vs. Skype for Business
December 2024
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Helped 824,053 peers since 2012
 

Categories and Ranking

Avaya IX Meetings
Ranking in Virtual Meetings
18th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
3rd
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
62
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.8%, up from 0.8% compared to the previous year. The mindshare of Skype for Business is 9.0%, up from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

LD
Supports chatting through text messaging and instant messaging
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex.  I have been using the…
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Magdalena Teodorczuk - PeerSpot reviewer
Offers great audio and video quality for virtual meetings
I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the share information function."
"Interesting collaboration features."
"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."
"I use the chat feature to communicate with my staff, which is very helpful."
"The calling features are most valuable, especially now as we are working remotely."
"The quality of the meetings is very good."
"We like the easy provisioning of Skype for Business Conferencing."
"The solution is stable and scalable."
"I rate the solution's stability a nine on a scale where one is not stable and ten is very stable...I rate the solution's initial setup a nine on a scale where one is difficult, and ten is easy."
"The integration with Microsoft Outlook for creating and scheduling meetings is nice."
"The tool's most valuable features are its audio and chat functions. They help us save time and have good telephone integration."
More Skype for Business pros
 

Cons

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"Increase in participant numbers reduces quality of video and sound."
"Avaya IX Meetings' deployment is complex."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question."
"Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow."
"Skype for Business could improve the interface. It could be easier to use. Additionally, it's hard to find the people or add people you want to communicate with."
"The stability could be improved."
"The challenge we had with Skype for Business was with the signing in when a user signed out and when signing in back in again, there was a bit of a problem. We switched from Skype for Business to Teams, and Teams never had that sign-in problem once we did the switch."
"I would like to see an updated user interface and layout even though no functionality is missing."
"It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating."
"I feel bored with the look and feel of the tool, so it should be changed."
More Skype for Business cons
 

Pricing and Cost Advice

"Avaya IX Meetings' licensing costs are monthly."
"I'm using a subscription. The price is reasonable. It costs about $20 a year."
"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"I am using a corporate account for which I have not made any payments."
"When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive."
"We purchased an open license."
"Skype for Business' pricing is reasonable."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"It may be considered costly for certain markets, such as in India."
More Skype for Business pricing and cost advice
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Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
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Top Industries

By visitors reading reviews
No data available
Educational Organization
92%
Financial Services Firm
2%
Computer Software Company
1%
Government
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Avaya IX Meetings?
I like the share information function.
See all answers
What needs improvement with Avaya IX Meetings?
Avaya IX Meetings' deployment is complex.
See all answers
What is your primary use case for Avaya IX Meetings?
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text mess...
See all answers
What do you like most about Skype for Business?
The solution’s video quality is fine.
See all answers
What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
See all answers
What needs improvement with Skype for Business?
The video quality could be improved, possibly due to internet connection issues. However, there is no significant weakness in Skype for Business.
See all answers
 

Comparisons

No data available
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Cisco Unified Communications vs Skype for Business
Compared 21% of the time
TeamViewer vs Skype for Business Logo
TeamViewer vs Skype for Business
Compared 17% of the time
Zoom vs Skype for Business Logo
Zoom vs Skype for Business
Compared 14% of the time
GoToMeeting vs Skype for Business Logo
GoToMeeting vs Skype for Business
Compared 9% of the time
More Skype for Business Competitors
 

Product Reports

Buyer's Guide
Virtual Meetings
November 2024
Avaya IX Meetings reportDownload Avaya IX Meetings product report
Buyer's Guide
Skype for Business
November 2024
Skype for Business reportDownload Skype for Business product report
 

Also Known As

Flare, Avaya Flare
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Learn More

Avaya
Microsoft
 

Overview

Allow users to participate in the context of where they are and what they're doing. Easily connect and communicate to get the most out of every meeting.

Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.
 

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Buyer's Guide
Avaya IX Meetings vs. Skype for Business
December 2024
Free Report: Avaya IX Meetings vs. Skype for Business
Find out what your peers are saying about Avaya IX Meetings vs. Skype for Business and other solutions. Updated: December 2024.
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.