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Avaya IX Meetings vs Skype for Business comparison

Avaya and Microsoft are both solutions in the Virtual Meetings category. Avaya is ranked #18 with an average rating of 8.0, while Microsoft is ranked #3 with an average rating of 7.9. Avaya holds a 0.7% mindshare in VM, compared to Microsoft’s 10.4% mindshare. Additionally, 100% of Avaya users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.
Avaya IX Meetings
Read 4 Avaya IX Meetings reviews
  • 144 Views
  • 59 Comparison Views
100% willing to recommend
Skype for Business
Read 62 Skype for Business reviews
  • 2,382 Views
  • 871 Comparison Views
79% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Avaya IX Meetings and Skype for Business based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Avaya IX Meetings vs. Skype for Business Report (Updated: January 2025).
Buyer's Guide
Avaya IX Meetings vs. Skype for Business
January 2025
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Helped 831,158 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya IX Meetings
Ranking in Virtual Meetings
18th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
3rd
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
62
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.7%, up from 0.7% compared to the previous year. The mindshare of Skype for Business is 10.4%, up from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

LD
Supports chatting through text messaging and instant messaging
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex.  I have been using the…
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Magdalena Teodorczuk - PeerSpot reviewer
Offers great audio and video quality for virtual meetings
I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the share information function."
"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"Interesting collaboration features."
"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."
"The GUI is very user-friendly."
"The solution is scalable and is capable of working on every appliance on every operating system."
"The most valuable features of Skype for Business include its persistent chat, Edge Server, Reverse Proxy, front-end server, back-end server, and business calling capabilities, among others."
"People are now able to virtually collaborate with their staff and have a conference call. We don't need a phone line to make that conference call and we are saving on that. People are able to share their presentations. Also, they can chat using the Skype"
"Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices."
"The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook."
"I think Skype for Business is scalable. However, I believe Microsoft is discontinuing the Skype platform altogether, so I don't think it's super-relevant."
"We like the easy provisioning of Skype for Business Conferencing."
More Skype for Business pros
 

Cons

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"Increase in participant numbers reduces quality of video and sound."
"Avaya IX Meetings' deployment is complex."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"I feel that the whole look and feel of Skype should be improved, including its user-friendliness. It should also improve its scalability."
"I don't recall coming across any big missing features."
"If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications."
"We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question."
"We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so."
"The user experience during long sessions could be improved to avoid issues like intermittent disconnections or login failures."
"There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating."
"This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release."
More Skype for Business cons
 

Pricing and Cost Advice

"I'm using a subscription. The price is reasonable. It costs about $20 a year."
"Avaya IX Meetings' licensing costs are monthly."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
"The solution is priced fairly."
"I use the product's open-source version."
"It may be considered costly for certain markets, such as in India."
"We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
"Our company pays for a license for us to use the solution."
"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
More Skype for Business pricing and cost advice
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Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
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Top Industries

By visitors reading reviews
No data available
Educational Organization
92%
Financial Services Firm
2%
Government
1%
Computer Software Company
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Avaya IX Meetings?
I like the share information function.
See all answers
What needs improvement with Avaya IX Meetings?
Avaya IX Meetings' deployment is complex.
See all answers
What is your primary use case for Avaya IX Meetings?
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text mess...
See all answers
What do you like most about Skype for Business?
The solution’s video quality is fine.
See all answers
What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
See all answers
What needs improvement with Skype for Business?
The video quality could be improved, possibly due to internet connection issues. However, there is no significant weakness in Skype for Business.
See all answers
 

Comparisons

No data available
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TeamViewer vs Skype for Business
Compared 16% of the time
Zoom vs Skype for Business Logo
Zoom vs Skype for Business
Compared 14% of the time
GoToMeeting vs Skype for Business Logo
GoToMeeting vs Skype for Business
Compared 8% of the time
More Skype for Business Competitors
 

Product Reports

Buyer's Guide
Virtual Meetings
December 2024
Avaya IX Meetings reportDownload Avaya IX Meetings product report
Buyer's Guide
Skype for Business
December 2024
Skype for Business reportDownload Skype for Business product report
 

Also Known As

Flare, Avaya Flare
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Learn More

Avaya
Microsoft
 

Overview

Allow users to participate in the context of where they are and what they're doing. Easily connect and communicate to get the most out of every meeting.

Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.
 

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Buyer's Guide
Avaya IX Meetings vs. Skype for Business
January 2025
Free Report: Avaya IX Meetings vs. Skype for Business
Find out what your peers are saying about Avaya IX Meetings vs. Skype for Business and other solutions. Updated: January 2025.
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.