Try our new research platform with insights from 80,000+ expert users

Avaya IX Meetings vs Skype for Business comparison

Avaya and Microsoft are both solutions in the Virtual Meetings category. Avaya is ranked #18 with an average rating of 8.0, while Microsoft is ranked #3 with an average rating of 7.8. Avaya holds a 0.8% mindshare in VM, compared to Microsoft’s 8.4% mindshare. Additionally, 100% of Avaya users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.
Avaya IX Meetings
Read 4 Avaya IX Meetings reviews
  • 172 Views
  • 74 Comparison Views
100% willing to recommend
Skype for Business
Read 61 Skype for Business reviews
  • 2,427 Views
  • 859 Comparison Views
79% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive Summary
We performed a comparison between Avaya IX Meetings and Skype for Business based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed Avaya IX Meetings vs. Skype for Business Report (Updated: October 2024).
Buyer's Guide
Avaya IX Meetings vs. Skype for Business
October 2024
Download the complete report
Helped 816,406 peers since 2012
 

Categories and Ranking

Avaya IX Meetings
Ranking in Virtual Meetings
18th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
3rd
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
61
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.8%, up from 0.8% compared to the previous year. The mindshare of Skype for Business is 8.4%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

LD
Supports chatting through text messaging and instant messaging
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex.  I have been using the…
Read full review
Magdalena Teodorczuk - PeerSpot reviewer
Offers great audio and video quality for virtual meetings
I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the share information function."
"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."
"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"Interesting collaboration features."
"The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook."
"Making calls and having meetings is easy."
"People are now able to virtually collaborate with their staff and have a conference call. We don't need a phone line to make that conference call and we are saving on that. People are able to share their presentations. Also, they can chat using the Skype"
"The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good."
"File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy."
"The most valuable feature of Skype for Business is overall it is an okay solution."
"The most valuable features of Skype for Business include its persistent chat, Edge Server, Reverse Proxy, front-end server, back-end server, and business calling capabilities, among others."
"We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well."
More Skype for Business pros
 

Cons

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"Avaya IX Meetings' deployment is complex."
"Increase in participant numbers reduces quality of video and sound."
"Skype for Business is good for the PCs with higher bandwidth, but an improvement is required for low bandwidth usage."
"Going forward, I would like to see better call quality and reliability."
"I venture to say that 30% of the people using this solution at our company have had issues with stability, due to the volatility and crashes."
"The stability could be improved."
"We overcame the audio quality issues by asking users to use the 'Call Me' feature with their desk phone."
"If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications."
"Skype for Business could improve the interface. It could be easier to use. Additionally, it's hard to find the people or add people you want to communicate with."
"The solution has been discontinued by Microsoft."
More Skype for Business cons
 

Pricing and Cost Advice

"I'm using a subscription. The price is reasonable. It costs about $20 a year."
"Avaya IX Meetings' licensing costs are monthly."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
"Previously, I did not use another solution."
"Our company pays for a license for us to use the solution."
"The solution is priced fairly."
"Skype for Business' pricing is reasonable."
"It may be slightly costly, but the features are awesome."
"I am using a corporate account for which I have not made any payments."
"We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
More Skype for Business pricing and cost advice
report
See which vendors are best for you
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
See recommendations
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
92%
Financial Services Firm
2%
Government
1%
Computer Software Company
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Avaya IX Meetings?
I like the share information function.
See all answers
What needs improvement with Avaya IX Meetings?
Avaya IX Meetings' deployment is complex.
See all answers
What is your primary use case for Avaya IX Meetings?
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text mess...
See all answers
What do you like most about Skype for Business?
The solution’s video quality is fine.
See all answers
What is your experience regarding pricing and costs for Skype for Business?
Skype for Business' pricing is reasonable.
See all answers
What needs improvement with Skype for Business?
The solution's functionality needs to be moved to Microsoft Teams. Its technology is outdated.
See all answers
 

Comparisons

No data available
Webex vs Skype for Business Logo
Webex vs Skype for Business
Compared 29% of the time
Cisco Unified Communications vs Skype for Business Logo
Cisco Unified Communications vs Skype for Business
Compared 16% of the time
TeamViewer vs Skype for Business Logo
TeamViewer vs Skype for Business
Compared 16% of the time
Zoom vs Skype for Business Logo
Zoom vs Skype for Business
Compared 16% of the time
GoToMeeting vs Skype for Business Logo
GoToMeeting vs Skype for Business
Compared 11% of the time
More Skype for Business Competitors
 

Product Reports

Buyer's Guide
Virtual Meetings
October 2024
Avaya IX Meetings reportDownload Avaya IX Meetings product report
Buyer's Guide
Skype for Business
October 2024
Skype for Business reportDownload Skype for Business product report
 

Also Known As

Flare, Avaya Flare
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Learn More

Avaya
Microsoft
 

Overview

Allow users to participate in the context of where they are and what they're doing. Easily connect and communicate to get the most out of every meeting.

Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.
 

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Buyer's Guide
Avaya IX Meetings vs. Skype for Business
October 2024
Free Report: Avaya IX Meetings vs. Skype for Business
Find out what your peers are saying about Avaya IX Meetings vs. Skype for Business and other solutions. Updated: October 2024.
DOWNLOAD NOW
816,406 professionals have used our research since 2012.
See our Avaya IX Meetings vs. Skype for Business report.
See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.