We compared Azure Backup and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Azure Backup is commended for its scalability, comprehensive security options, and non-disruptive backup process. Users also like its seamless integration with various Azure services. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Zerto users also like its real-time replication features. Azure Backup needs to improve its backup and file-level restoration procedure. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Azure's customer service is generally considered helpful and proactive, but a few users have reported longer wait times and slow issue resolution. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Azure Backup's setup is easy, quick, and can be completed with minimal user involvement. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Azure Backup is a cloud-based solution, so its pricing depends on factors like storage and data consumption. Azure offers competitive pricing and is considered more cost effective than many competing solutions. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Azure Backup offers a solid return on investment with its affordable pricing and low initial costs, particularly when upgrading solutions. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Azure Backup is an affordable, scalable solution that features an effortless deployment and native integration with Azure services. While reviews of Azure Backup’s features were generally positive, some users reported unsatisfactory experiences with Azure support. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"With Azure Backup, you can readily make your environment if your setup somehow fails on the cloud or on-premises."
"The most valuable features of Azure Backup for us are its flexible retention options and the ability to recover to a second region with geo-replication and read access."
"When it comes to Azure Backup, the advantage is that it's native and it's very easy to configure. We don't require a separate tool or manage something on a separate server. At the backend, it's managed by Microsoft itself, and we don't need to manage it."
"It's easy to deploy."
"Azure Backup is good because it is entirely cloud-based, which means that you can be 99.9% sure that your backup is safe."
"It is a stable solution...It is a highly scalable solution."
"The solution helped us use R2 RBO to back up frequently."
"Azure Backup is very simple to use and user-friendly."
"The ability to fully test your entire environment without actually performing a failover is invaluable."
"The most valuable feature of Zerto for us is its DR capability."
"Zerto saved us a lot of money compared to the cost of replicating at the LUN level. It also really simplified it and gave us shorter RTOs and RPOs."
"Another advantage is the ease of use. You can click through instead of typing in the code. It's all already scripted down to the network adjustments within the VMs and the timed delays for servers that need to come up in sequence. Overall, it's a good package for us to use. We started using it in about 2018 and haven't looked back."
"The most valuable feature is the ability to recover critical systems, such as public safety, within a few minutes. In addition, the RPO is six seconds of data loss, tops."
"It does what it's purported to do, which is to provide continuous data protection. We have a five-second RPO. It's definitely doing its job."
"Zerto is intuitive. We could set everything up in the environment within a day and a half and start migrating on the third day."
"The DR - Disaster Recovery - is the main selling point."
"Technical support can be slow to respond at times."
"In the next release, I would like to see the ability to back up to different cloud providers."
"The solution’s user interface could be improved."
"The support for Office365 backup is atrocious and is something that has to be improved."
"I once tried restoring a Linux environment, and the size of the Linux VM or the data disk was really huge. It took a really long time to restore the environment and send the data from the storage to the disk. It took around 25 to 30 minutes, which was much longer than I anticipated. They can improve the duration of such restore operations. In the next release, it would also be good if they could reduce the duration for transferring the data from their storage to the actual storage while creating a virtual machine. They can reduce the duration or increase the data transfer rate."
"It would be beneficial to receive alert messages if something isn't configured correctly, for instance, if service principal names are missing, a message could prompt you to set them up."
"Technical support is in need of improvement."
"Azure Backup could improve by offering better integration for Oracle databases and enhancing features like granular restore and backup compliance capabilities."
"I have had problems with vRAs. When I am trying to restart a host, sometimes the vRAs will hang. I would like it if they wouldn't migrate off or shut themselves down, then I have to manually work with it a lot of the time."
"Right now, our production environment runs on-premises, and we have a DR copy of everything that we run in production. However, our development runs on that hardware. In the case of a DR event, we would need to shut down development and bring up our secondary copy of production. We're hoping that Zerto is going to be the tool to help us do that."
"The biggest improvement would be exporting VPGs and a configuration of VPGs, as well as increasing or improving their IP customization rule set."
"An area for improvement is the support because it gets really expensive. They need to make it a little cheaper. Support also takes time."
"Zerto's price has room for improvement."
"Zerto's solution could benefit from additional security features, such as malware scanning tools at the recovery site."
"It is expensive."
"The only issue I've ever had is that I wish that Zerto would work more closely with VMware. There have been a few times that Zerto has released an update but it wasn't supported with that version of VMware. I would like them to coordinate their updates with VMware's updates."
Azure Backup is ranked 9th in Backup and Recovery with 51 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. Azure Backup is rated 7.8, while Zerto is rated 9.0. The top reviewer of Azure Backup writes "Straightforward to set up and manage and allows us to monitor all backups in one place". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Azure Backup is most compared with Veeam Backup & Replication, Rubrik, Commvault Cloud, Acronis Cyber Protect and Veritas NetBackup, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Dell RecoverPoint for Virtual Machines. See our Azure Backup vs. Zerto report.
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