Cisco Umbrella and Azure DNS are prominent players in the domain name system management and security category. Cisco Umbrella has an edge in security due to its robust set of features, while Azure DNS offers notable cost advantages within the Azure ecosystem.
Features: Cisco Umbrella is valued for web content filtering, DNS-layer security, and user activity monitoring, with strong capabilities in blocking malicious sites and customizable security policies. It supports remote and hybrid work models. Azure DNS is praised for its seamless integration with other Azure services, ease of management, and security features like automated domain name resolution, providing value within Microsoft's ecosystem.
Room for Improvement: Cisco Umbrella could benefit from enhanced reporting features, better third-party integration, and improvements in technical support transparency. Cost reduction and user interface improvements are also suggested. Azure DNS users seek improved documentation, advanced security features, and better support procedures.
Ease of Deployment and Customer Service: Cisco Umbrella is efficient in cloud deployment, fitting for hybrid and on-premises environments. Technical support is mixed, with some delays noted. Azure DNS excels in integrating within Azure cloud, although support may be limited outside cloud solutions. It is particularly advantageous for those using the Azure infrastructure heavily.
Pricing and ROI: Cisco Umbrella's high subscription costs are justified by strong security and demonstrated ROI through threat prevention. Azure DNS's pricing is cost-effective within its integrated system, providing competitive pricing and steady ROI. Cisco's ROI is grounded in traditional metrics, while Azure DNS benefits from its cloud-native cost efficiencies.
The ROI is always high because Azure DNS setup is essential and does not incur high charges.
Technical support is minimally required for DNS-related tasks if you have previous experience.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
Sometimes, it takes a while to get a response, and the team can be very rigid.
Cisco Umbrella is scalable for our company.
It is a scalable solution but requires improvement in specific areas.
I have not experienced any major stability issues with Cisco Umbrella.
I will give stability a score of seven, as there are some glitches from time to time.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
Azure DNS charges based on the number of zones enabled, offering some free queries monthly, which keeps costs low.
The prices need to be lower as the current pricing is exceedingly high.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
Azure DNS provides end-to-end P2P connectivity and enhances security, making it more secure and reliable.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
If a machine is attempting to access compromised sites, it can pinpoint the machine to prevent it, thus narrowing down the attack surface.
Azure DNS is a hosting service for DNS domains, providing name resolution using Microsoft Azure infrastructure. By hosting your domains in Azure, you can manage your DNS records using the same credentials, APIs, tools, and billing as your other Azure services.
Cisco Umbrella delivers rapid DNS security with over 30,000 customers, providing outstanding threat protection and handling more than 600 billion requests daily. It's recognized for high threat efficacy in the SSE domain and integrates elements like SWG, ZTNA, CASB, and more.
Cisco Umbrella is renowned for its effective DNS-layer security against ransomware and phishing. It offers flexible content filtering and integrates seamlessly with existing networks while providing single-pane-of-glass management for centralized monitoring. Its robust threat intelligence and customizable policies are central to its appeal. Users highlight room for improvement in areas like WHOIS data inclusion, malware enhancement, and reporting analytics. Integration with other threat feeds and better client support are requested for more comprehensive coverage.
What are the key features of Cisco Umbrella?Industries implement Cisco Umbrella primarily for DNS-level security, web filtering, and protecting remote employees. It strengthens cybersecurity frameworks by blocking malware and avoiding access to harmful sites. The tool is widely integrated with Active Directory and Cisco Meraki, providing consistent internet security for employees.
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