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Azure Monitor vs OpenText AI Operations Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Azure Monitor offers cost-effectiveness and proactive visibility, with pay-as-you-go flexibility and potential savings despite mixed ROI feedback.
Sentiment score
6.6
OpenText AI Operations Management improves implementation speed by 30%, offering potential 90% efficiency with specific integrations and procedures.
 

Customer Service

Sentiment score
6.1
Azure Monitor support is generally positive, with high-priority users obtaining quicker responses, while others report variable experiences.
Sentiment score
5.1
OpenText AI Operations customer service is praised, but technical support faces mixed reviews due to efficiency and expertise inconsistencies.
However, the second-line support is good.
Users end up getting no resolution from their team because they're outsourced vendors, and they don't have deeper expertise over any of the products they are referring to.
OpenText goes out to bring the right people to answer any inquiries I have.
 

Scalability Issues

Sentiment score
7.7
Azure Monitor efficiently scales across industries, integrating well with services, and reliably supports growing infrastructure and application needs.
Sentiment score
7.4
OpenText AI Operations Management excels in scalability and adaptability for managing complex infrastructures and varying data sources.
 

Stability Issues

Sentiment score
8.3
Azure Monitor is stable and reliable with high ratings, but could improve in alerting compared to competitors.
Sentiment score
6.9
OpenText AI Operations Management is stable and reliable, though improvements and better documentation are needed for some modules.
Azure Monitor is working fine, yet I face a costing issue as if there are a lot of logs collected in the workspace or in the center, it becomes very costly.
 

Room For Improvement

Azure Monitor requires better integration, user experience, automation, alerting, support, cost clarity, and improved interface and performance monitoring.
OpenText AI Operations Management needs scalability, modern interface, better integration, improved automation, and streamlined licensing and support.
The cost skyrockets once you start using it, and there are complaints that the actual cost of the Kubernetes cluster was less than the cost they were incurring for Azure Monitor.
If Azure Monitor can independently add one gigabyte, two gigabytes, or five gigabytes at least to log storage, I can fix the logs without syncing with Log Analytics Workspace and Sentinel.
Splunk is more business-friendly due to its prettier interface.
 

Setup Cost

Azure Monitor's flexible pricing is generally competitive, but costs can rise due to storage and integration needs.
OpenText AI Operations Management offers flexible pricing but can be complex and costly, requiring careful evaluation for smaller companies.
When I export logs into the application, workspace, log analytic workspace, and into Sentinel to read reports, I need to add storage, which increases the cost.
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours.
 

Valuable Features

Azure Monitor provides seamless integration, robust security, dynamic alerting, and efficient reporting, enhancing user satisfaction with scalability and cost-effectiveness.
OpenText AI Operations offers integration, automation, centralized management, flexibility, scalability, and improved transparency for efficient alert handling.
Resource monitoring is essential.
The ease of access in Azure is significant because it's native to the platform and easy to integrate.
This integration ensures that when monitoring systems alert and subsequently resolve, tickets are automatically created and closed.
 

Categories and Ranking

Azure Monitor
Ranking in Cloud Monitoring Software
3rd
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th)
OpenText AI Operations Mana...
Ranking in Cloud Monitoring Software
29th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
48
Ranking in other categories
Event Monitoring (8th), IT Operations Analytics (12th)
 

Mindshare comparison

As of July 2025, in the Cloud Monitoring Software category, the mindshare of Azure Monitor is 5.9%, down from 8.6% compared to the previous year. The mindshare of OpenText AI Operations Management is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Muhammad Usman Khawar - PeerSpot reviewer
Native integration simplifies monitoring but documentation and cost improvements are needed
The ease of access in Azure is significant since it's native to the platform and easy to integrate. It has no maintenance overhead, and users don't have to navigate to another portal to get their desired result. It's the handiness that it has, rather than the features. The interpretation from the logs and injection requires custom runbooks. While it's complex, many services provide native insights and workbooks. It does the basic job quite efficiently. They added new kinds of metrics with more integrations to send out metrics. They have even added support for third-party tools that can be integrated. Azure Monitor is working on improvements and becoming more mature. Azure Monitor is stable and scalable. Azure Monitor is evolving with new workbooks and dashboards.
Ahmed Salman - PeerSpot reviewer
Powerful data integration, comprehensive automation, and hybrid compatibility
The data lake is a very powerful feature within OpenText Operations Bridge. It can integrate with any BI tool to collect AI data and perform a variety of functions. It offers hybrid compatibility and supports desktop application customization and cloud integration. Another essential capability is server automation, which became significantly easier with the software appliance for deployment. This solution also provides role-based access that enhances data privacy and security.
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861,524 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
Government
6%
Financial Services Firm
17%
Manufacturing Company
10%
Computer Software Company
10%
Non Profit
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What do you like most about Azure Monitor?
Azure Monitor is a very easy-to-use product in the cloud environment.
What needs improvement with Azure Monitor?
The primary challenge is the documentation. The major challenge that remains is the costing factor for the logs ingestion. The cost skyrockets once you start using it, and there are complaints that...
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...
What needs improvement with Micro Focus Operations Bridge?
The only aspect I find lacking in OpenText Operations Bridge is more aesthetic. The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing. Splu...
What is your primary use case for Micro Focus Operations Bridge?
We use OpenText Operations Bridge ( /products/opentext-operations-bridge-reviews ) more from an event correlation perspective. We do not use it for pure monitoring since we have other monitoring to...
 

Also Known As

No data available
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Overview

 

Sample Customers

Rackspace, First Gas, Allscripts, ABB Group
GE Money Bank, Bank AlJazira, Tech Mahindra
Find out what your peers are saying about Azure Monitor vs. OpenText AI Operations Management and other solutions. Updated: June 2025.
861,524 professionals have used our research since 2012.