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Azure Monitor vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Azure Monitor provides real-time insights with mixed financial gains, offering significant savings when integrated with Microsoft products.
Sentiment score
6.9
PRTG Network Monitor boosts efficiency by improving issue detection, reducing costs, and enabling reliable operations for small offices.
 

Customer Service

Sentiment score
6.2
Azure Monitor support receives mixed reviews; premium users report better service, but delays and limited technical depth remain issues.
Sentiment score
6.8
PRTG Network Monitor's customer service is mixed, with both praise for responsiveness and criticism for response times and support quality.
However, the second-line support is good.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The setup process is well-documented, making it easy to deploy.
 

Scalability Issues

Sentiment score
7.7
Azure Monitor is valued for scalability, cloud flexibility, and integration, effectively suiting diverse organizational needs despite some challenges.
Sentiment score
7.3
PRTG Network Monitor is scalable and flexible, supporting various environments but requires careful planning for growth and licensing.
On a scale of one to ten, scalability is rated as 9.5.
PRTG Network Monitor has the ability to scale and add new devices.
 

Stability Issues

Sentiment score
8.3
Azure Monitor is stable, reliable, regularly updated, rated highly in stability, and appreciated across various business scales.
Sentiment score
7.9
PRTG Network Monitor is generally reliable, with minor configuration issues, requiring proper hardware and maintenance for optimal performance.
Azure Monitor is working fine, yet I face a costing issue as if there are a lot of logs collected in the workspace or in the center, it becomes very costly.
 

Room For Improvement

Azure Monitor users desire better integration, support, AI capabilities, and expanded features for enhanced monitoring and user experience.
PRTG Network Monitor needs improvements in templates, flexibility, apps, integrations, performance, support, security, monitoring, reporting, and costs.
If Azure Monitor can independently add one gigabyte, two gigabytes, or five gigabytes at least to log storage, I can fix the logs without syncing with Log Analytics Workspace and Sentinel.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
 

Setup Cost

Azure Monitor is cost-effective for Azure clients, offering competitive pricing with pay-as-you-go and expense estimation tools.
PRTG Network Monitor's tiered pricing is economical but can be costly for large-scale use, with flexible licensing options.
When I export logs into the application, workspace, log analytic workspace, and into Sentinel to read reports, I need to add storage, which increases the cost.
Pricing is by the number of devices, not by sensor.
The prices are very high for PRTG Network Monitor.
 

Valuable Features

Azure Monitor provides comprehensive monitoring, dynamic alerts, and easy integration with Azure services, supporting infrastructure and application performance.
PRTG Network Monitor provides efficient deployment, real-time monitoring, customization, and supports various environments with advanced features and responsive support.
Resource monitoring is essential.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
The pricing is affordable compared to SolarWinds.
 

Categories and Ranking

Azure Monitor
Ranking in Cloud Monitoring Software
4th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
54
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th)
PRTG Network Monitor
Ranking in Cloud Monitoring Software
8th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
101
Ranking in other categories
Network Monitoring Software (5th), IT Infrastructure Monitoring (7th)
 

Mindshare comparison

As of March 2025, in the Cloud Monitoring Software category, the mindshare of Azure Monitor is 7.4%, down from 8.3% compared to the previous year. The mindshare of PRTG Network Monitor is 4.6%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Q&A Highlights

SK
Dec 16, 2021
 

Featured Reviews

Syed Abid  - PeerSpot reviewer
Monthly and weekly resource monitoring has improved efficiency
Azure Monitor can improve by adding some kind of storage for logs. I can get the runtime logs alone, yet if Azure Monitor can independently add one gigabyte, two gigabytes, or five gigabytes at least to log storage, I can fix the logs without syncing with Log Analytics Workspace and Sentinel. If they do that, and if they can integrate a little pricing adjustment, it will be profitable for the Microsoft tool.
Tochukwu Uzomba - PeerSpot reviewer
Efficiently monitor networks across regions with seamless setup and robust feature set
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.
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Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.
842,296 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Answers from the Community

SK
Dec 16, 2021
Dec 16, 2021
So a couple of questions and considerations to help you make a good decision. By "cloud services" do you mean multiple services running on one cloud (presumably Azure), or multiple services running on multiple clouds (perhaps Azure/AWS/GCP)? If there is any chance that you are, or are going to be a multi-cloud environment, you should not choose a monitoring solution from a cloud platform vendor...
2 out of 5 answers
EB
May 24, 2021
Hi @ATHANASSIOS FAMELIARIS , @William Scheuernstuhl , @John Goutbeck ​, @JulianRodriguez , @Jose Robles. Can you please assist @SanjeetKumar2 ​with your advice?
Sergiy Ustenko - PeerSpot reviewer
May 25, 2021
Hi to all. On my view, the PRTG would be the better decisionт as external independent solution. In addition, based on my own experience, PRTG is a more flexible tool that can be quickly configured for any task
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
Educational Organization
53%
Computer Software Company
8%
Government
5%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What do you like most about Azure Monitor?
Azure Monitor is a very easy-to-use product in the cloud environment.
What needs improvement with Azure Monitor?
Azure Monitor can improve by adding some kind of storage for logs. I can get the runtime logs alone, yet if Azure Monitor can independently add one gigabyte, two gigabytes, or five gigabytes at lea...
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.
 

Overview

 

Sample Customers

Rackspace, First Gas, Allscripts, ABB Group
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about Azure Monitor vs. PRTG Network Monitor and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.