Try our new research platform with insights from 80,000+ expert users

BackupAssist vs Barracuda Intronis Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in MSP Backup
12th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
Backup and Recovery (70th)
Barracuda Intronis Backup
Ranking in MSP Backup
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
25
Ranking in other categories
Deduplication Software (11th)
 

Mindshare comparison

As of April 2025, in the MSP Backup category, the mindshare of BackupAssist is 1.2%, down from 2.7% compared to the previous year. The mindshare of Barracuda Intronis Backup is 5.5%, up from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
MSP Backup
 

Featured Reviews

RM
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
Gerard Wolters - PeerSpot reviewer
Easy to use, immutable, and provides good deduplication features
When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found that the backups are usually very successful."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I have found the product's LiveBoot feature to be most valuable."
"Easy, immediate protection for data that is virtually infinitely scalable."
"The main feature we like about Barracuda is that we can map devices directly to the cloud. It operates as a security device to run a backup of the cloud in case one of our physical machines goes down."
"It is very stable, and I'm very happy with this solution."
"It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service."
"Most important is its ease of use. You plug it in, follow the steps, and you have your backup file."
"The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained."
"Of all the backup products we have used, this by far is the simplest to install and use."
 

Cons

"The solution needs a dashboard or some form of central control from which you can manage all backups."
"It stopped doing my backups after I did the last update on it."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"In the future I would like to see more support for Linux."
"We cannot backup Sun Micro systems. They are not currently supported."
"Its speed can be a bit improved, and of course, its pricing can go a lot cheaper."
"I would like to see better integration with third-party applications."
"The solution is pretty expensive. This is the usual customer complaint."
"The solution needs fine-grained backup capabilities to service individual users. But this is a minor issue considering all that the product does."
"Setting up Barracuda Backup is straightforward."
"The backup feature could be a bit simpler to utilize. They should make the process of backing up individual files simpler."
"The solution depends on your connectivity, so it is essential to have a proper connection to the cloud."
 

Pricing and Cost Advice

"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"The product pricing here in Zimbabwe is good, I cannot complain."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."
"Because it is a single package that includes everything, they are worth the money that you need to pay for it. You are paying for the hardware, licensing, the software that runs on it, regular updates, the cloud features included with it along with the replication, and your space allocated in the cloud for replication. It is fairly priced for what you get."
"They're on par with their competitors."
"The tool's pricing is reasonable."
"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."
"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."
"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."
"The price of the five-year contract was approximately three million Rupees ($42,000 USD)."
report
Use our free recommendation engine to learn which MSP Backup solutions are best for your needs.
845,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
26%
Financial Services Firm
15%
Real Estate/Law Firm
8%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Barracuda Backup?
The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained.
What needs improvement with Barracuda Backup?
The search features must be improved. Future releases must make it easier to search through the backup.
 

Also Known As

No data available
Barracuda Backup
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit
Find out what your peers are saying about BackupAssist vs. Barracuda Intronis Backup and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.