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Barracuda Intronis Backup vs N-able Cove Data Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

Barracuda Intronis Backup
Ranking in MSP Backup
6th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Deduplication Software (11th)
N-able Cove Data Protection
Ranking in MSP Backup
2nd
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Backup and Recovery (25th), Cloud Backup (16th), SaaS Backup (8th)
 

Mindshare comparison

As of December 2024, in the MSP Backup category, the mindshare of Barracuda Intronis Backup is 5.4%, up from 4.6% compared to the previous year. The mindshare of N-able Cove Data Protection is 24.3%, down from 25.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
MSP Backup
 

Featured Reviews

Antero Vasconcelos - PeerSpot reviewer
Archives the backup of emails and has excellent support
I think we can leverage more on backing up or collecting some data for all of the features that Office 365 gives us. Currently, they are doing the backup of Teams. They could also add the backup for the planner. For the Barracuda Backup system, they could at least have a chance to provide the backup for laptops and computers to the cloud. I would like to see a way to increase space. That is one of two questions that we get from customers, "And what happened if I need to increase space?" I would rate Barracuda Backup at a nine on a scale of ten.
Jack Henson - PeerSpot reviewer
Allows us to back up workstations and servers, and saved us time when checking endpoints and the viability of backups
I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work. That's been the biggest source of my problems recently. The problem is that when we delete one, we lose the backup. Consequently, it means we're without a backup unless we have a local copy. When we delete the agent, there's the problem of how to go back and restore it. I haven't had to deal with it yet, because I haven't had a failure that occurred while I was doing that. I had a workstation that started failing, and we couldn't get the services to run. I don't know what caused it. I had to reinstall the agent, which didn't work. I had to go into the machine and delete everything and load another agent onto it. Once I did that, I was able to make it work, but 90% of the time I never have an issue. During the other 10% of the time when I have a problem, it's a mess. The ability to recover to a different workstation or a different data point is a little bit clumsy. It could use some work.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."
"It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service."
"Its interface is intuitive, and it is easy to use when I am restoring files. Barracuda does a really excellent job at compression, which makes it very efficient. Eight years later, I am only halfway through to the capacity, which is very good."
"The most important feature in Barracuda Backup is the ability to archive the backup of emails."
"The most valuable features are the deduplication that analyzes data to identify duplicate patterns and granular restore."
"The product is easy to install and use while doing what it is expected to do."
"The backup feature is most valuable. That's why we took it."
"It's a one-stop shop, meaning we just program and schedule the backups, decide what is being backed up, and then it automatically replicates and deduplicates."
"The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."
"The product is simple to use and manage. The customers have access to verify the backups."
"It's their cloud, it's their storage. I don't have to buy a space on Amazon or Google's cloud and then use their software to push it. That works well for me. This way, I don't have to worry about another option or the opportunity that there might be a credential leak."
"The most valuables feature is the alerts and monitoring that catches the failed backups."
"The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you."
"N-able Cove Data Protection is user-friendly and straightforward, and the dashboard is clear."
"Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily."
"One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."
 

Cons

"The backup feature could be a bit simpler to utilize. They should make the process of backing up individual files simpler."
"Setting up Barracuda Backup is straightforward."
"The web interface needs to contain a more up-to-date view of the hardware."
"Its speed can be a bit improved, and of course, its pricing can go a lot cheaper."
"I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines."
"I would like to see the automatic backup of critical applications to the cloud."
"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."
"The solution depends on your connectivity, so it is essential to have a proper connection to the cloud."
"One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that."
"N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement."
"There aren’t any challenges. Regarding the additional features, Cove is limited to disaster recovery with Azure. It would be great to make disaster recovery compatible with AWS."
"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."
"A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that."
"Integration with a hybrid cloud is something that I found complicated."
"There could be a possibility to create a local NAS backup for infrastructure."
"A feature I'd like to see would be a more customizable admin console."
 

Pricing and Cost Advice

"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."
"Its pricing is very reasonable, but it can be reduced."
"They're on par with their competitors."
"The tool's pricing is reasonable."
"You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up."
"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."
"The price of the five-year contract was approximately three million Rupees ($42,000 USD)."
"Because it is a single package that includes everything, they are worth the money that you need to pay for it. You are paying for the hardware, licensing, the software that runs on it, regular updates, the cloud features included with it along with the replication, and your space allocated in the cloud for replication. It is fairly priced for what you get."
"The pricing is very competitive and it's well worth the price."
"The cost is around ten dollars per workstation a month and that includes a certain amount of data."
"The pricing of SolarWinds seems to be fair compared to the rest of the industry."
"The only option I would like to see is an adjustable scale. Right now we have 250 seats and we're not using all of them. It would be nice to be able to save that little bit of money by being able to buy just what we need."
"Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."
"I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."
"The price isn't extreme, but I'd love to pay less."
"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."
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Top Industries

By visitors reading reviews
Computer Software Company
28%
Financial Services Firm
12%
Educational Organization
7%
Construction Company
7%
Computer Software Company
21%
Educational Organization
7%
Government
7%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda Backup?
The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained.
What needs improvement with Barracuda Backup?
The search features must be improved. Future releases must make it easier to search through the backup.
What do you like most about N-able Backup?
The initial setup of N-able Cove Data Protection was very easy.
What is your experience regarding pricing and costs for N-able Backup?
The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs.
What needs improvement with N-able Backup?
There aren’t any challenges. Regarding the additional features, Cove is limited to disaster recovery with Azure. It would be great to make disaster recovery compatible with AWS.
 

Also Known As

Barracuda Backup
N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
 

Overview

 

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit
Computer Depot, Leading Edge Computers, IT Logic Australia
Find out what your peers are saying about Barracuda Intronis Backup vs. N-able Cove Data Protection and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.