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Barracuda Intronis Backup vs N-able Cove Data Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

Barracuda Intronis Backup
Ranking in MSP Backup
6th
Average Rating
8.4
Number of Reviews
25
Ranking in other categories
Deduplication Software (11th)
N-able Cove Data Protection
Ranking in MSP Backup
1st
Average Rating
9.2
Number of Reviews
21
Ranking in other categories
Backup and Recovery (17th), Cloud Backup (11th), SaaS Backup (6th)
 

Mindshare comparison

As of November 2024, in the MSP Backup category, the mindshare of Barracuda Intronis Backup is 5.2%, up from 5.0% compared to the previous year. The mindshare of N-able Cove Data Protection is 24.7%, down from 26.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
MSP Backup
 

Featured Reviews

Antero Vasconcelos - PeerSpot reviewer
Mar 3, 2020
Archives the backup of emails and has excellent support
I think we can leverage more on backing up or collecting some data for all of the features that Office 365 gives us. Currently, they are doing the backup of Teams. They could also add the backup for the planner. For the Barracuda Backup system, they could at least have a chance to provide the backup for laptops and computers to the cloud. I would like to see a way to increase space. That is one of two questions that we get from customers, "And what happened if I need to increase space?" I would rate Barracuda Backup at a nine on a scale of ten.
Jack Henson - PeerSpot reviewer
Sep 15, 2022
Allows us to back up workstations and servers, and saved us time when checking endpoints and the viability of backups
I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work. That's been the biggest source of my problems recently. The problem is that when we delete one, we lose the backup. Consequently, it means we're without a backup unless we have a local copy. When we delete the agent, there's the problem of how to go back and restore it. I haven't had to deal with it yet, because I haven't had a failure that occurred while I was doing that. I had a workstation that started failing, and we couldn't get the services to run. I don't know what caused it. I had to reinstall the agent, which didn't work. I had to go into the machine and delete everything and load another agent onto it. Once I did that, I was able to make it work, but 90% of the time I never have an issue. During the other 10% of the time when I have a problem, it's a mess. The ability to recover to a different workstation or a different data point is a little bit clumsy. It could use some work.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very stable, and I'm very happy with this solution."
"Easy, immediate protection for data that is virtually infinitely scalable."
"The backup feature is most valuable. That's why we took it."
"I have found the product's LiveBoot feature to be most valuable."
"Its interface is intuitive, and it is easy to use when I am restoring files. Barracuda does a really excellent job at compression, which makes it very efficient. Eight years later, I am only halfway through to the capacity, which is very good."
"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."
"Of all the backup products we have used, this by far is the simplest to install and use."
"We perform backup drills to test the functionality, and we don't have any problems."
"The product is simple to use and manage. The customers have access to verify the backups."
"The monitoring makes it very easy to check whether a backup has gone bad."
"The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss."
"For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup."
"The initial setup of N-able Cove Data Protection was very easy."
"It's their cloud, it's their storage. I don't have to buy a space on Amazon or Google's cloud and then use their software to push it. That works well for me. This way, I don't have to worry about another option or the opportunity that there might be a credential leak."
"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."
"The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you."
 

Cons

"I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much."
"In the next release of this solution, I would like to see cloud support and deduplication functionality."
"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."
"The backup feature could be a bit simpler to utilize. They should make the process of backing up individual files simpler."
"The solution depends on your connectivity, so it is essential to have a proper connection to the cloud."
"The tool is not user-friendly. The solution should also improve its compatibility. It is also not license-based."
"We cannot backup Sun Micro systems. They are not currently supported."
"Some features like CIFS are not supported that would help speed and flexibility."
"For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine."
"There could be a possibility to create a local NAS backup for infrastructure."
"This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue."
"One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that."
"N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement."
"The one thing they don't are Linux servers, it's Windows only. I understand that directive. I have another product that I use for our Linux servers and stuff, but it would be nice if they had that flexibility on the Linux side. I understand the development and the world is geared towards Windows in 365, I know that's where the clienteles are and the business and the money is."
"A feature I'd like to see would be a more customizable admin console."
"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."
 

Pricing and Cost Advice

"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."
"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."
"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."
"They're on par with their competitors."
"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."
"Low, fixed cost with great savings."
"The tool's pricing is reasonable."
"Because it is a single package that includes everything, they are worth the money that you need to pay for it. You are paying for the hardware, licensing, the software that runs on it, regular updates, the cloud features included with it along with the replication, and your space allocated in the cloud for replication. It is fairly priced for what you get."
"Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."
"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."
"N-able Cove Data Protection is an averagely-priced product."
"The price isn't extreme, but I'd love to pay less."
"The pricing is very competitive and it's well worth the price."
"The only option I would like to see is an adjustable scale. Right now we have 250 seats and we're not using all of them. It would be nice to be able to save that little bit of money by being able to buy just what we need."
"When you have a device/appliance on the site quite a lot of the other enterprise class backup people insist that you have their appliance, which is frankly offensively expensive. Because when you pry the top off, it's just a standard 19-inch tin box with a standard Intel I5 in it, some RAM, and a hard drive. Then, you go, "Why have they just charged me 5,500 quid for a box, which I could have probably build for under 500." Whereas, with the SolarWinds product, they don't have that. The backup appliances that we have onsite are just plain cooking PCs. We can build our own machines, which is reflected in the price that we can offer a customer."
"The cost is around ten dollars per workstation a month and that includes a certain amount of data."
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Top Industries

By visitors reading reviews
Computer Software Company
26%
Financial Services Firm
11%
Real Estate/Law Firm
8%
Educational Organization
7%
Computer Software Company
22%
Educational Organization
7%
Real Estate/Law Firm
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda Backup?
The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained.
What needs improvement with Barracuda Backup?
The search features must be improved. Future releases must make it easier to search through the backup.
What do you like most about N-able Backup?
The initial setup of N-able Cove Data Protection was very easy.
What is your experience regarding pricing and costs for N-able Backup?
The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs.
What needs improvement with N-able Backup?
There aren’t any challenges. Regarding the additional features, Cove is limited to disaster recovery with Azure. It would be great to make disaster recovery compatible with AWS.
 

Also Known As

Barracuda Backup
N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
 

Overview

 

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit
Computer Depot, Leading Edge Computers, IT Logic Australia
Find out what your peers are saying about Barracuda Intronis Backup vs. N-able Cove Data Protection and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.