BackupAssist vs Dell NetWorker comparison

BackupAssist and Dell Technologies are both solutions in the Backup and Recovery category. BackupAssist is ranked #70, while Dell Technologies is ranked #12 with an average rating of 8.0. BackupAssist holds a 0.2% mindshare in BRS, compared to Dell Technologies’s 3.1% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 90% of Dell Technologies users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

437 Views
263 Comparison Views

100% willing to recommend

Dell NetWorker

Read 84 Dell NetWorker reviews

5,010 Views
4,203 Comparison Views

90% willing to recommend

BackupAssist

Dell NetWorker

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Executive SummaryUpdated on Sep 11, 2024

Dell NetWorker and BackupAssist compete in the data backup solutions category. Dell NetWorker is seen as having the upper hand for complex environments due to its advanced features and comprehensive support.

Features: Dell NetWorker is praised for its scalability, integration capabilities, and robust data recovery options. Users highlight its ability to handle large amounts of data efficiently. BackupAssist stands out for its straightforward setup, ease of use, and effective backup scheduling.

Room for Improvement: Users of Dell NetWorker suggest enhancements in speed, a more intuitive configuration process, and better reporting tools. BackupAssist users recommend improved customer support response times, expanded cloud storage options, and better documentation.

Ease of Deployment and Customer Service: Dell NetWorker's deployment can be complicated and time-consuming due to its complex architecture. However, its customer service is praised for being responsive and helpful. BackupAssist receives positive feedback for its quick and straightforward deployment process, but its customer service needs improvement according to user feedback.

Pricing and ROI: Dell NetWorker is seen as a more expensive option, but users feel it offers good ROI due to its advanced features and reliability. BackupAssist is considered cost-effective with lower upfront costs, making it accessible for smaller businesses. Its limited features may impact long-term ROI for larger enterprises.

To learn more, read our detailed BackupAssist vs. Dell NetWorker Report (Updated: April 2025).

Buyer's Guide

BackupAssist vs. Dell NetWorker

April 2025

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Helped 848,253 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

70th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (12th)

Dell NetWorker

Ranking in Backup and Recovery

12th

Average Rating

7.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of BackupAssist is 0.2%, up from 0.1% compared to the previous year. The mindshare of Dell NetWorker is 3.1%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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ErmiasGirma

System and Cloud Deployment Engineer at Safaricom Ethiopia plc

Offers seamless integration and cost-saving benefits with enhanced recovery capabilities

Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"I have found that the backups are usually very successful."

"The support for legacy products is very good."

"It's a good product that can be integrated easily with the Data domain."

"The GUI is user-friendly."

"When you reach out to your maximum license availability, or you exceed your license limit, NetWorker never stops doing your backups."

"It's easy to use."

"The solution is very user-friendly. After setting up five machines for our customers we teach them how to set up the agent and start doing their backups. It is very easy for them once they see how to do it, they like to do it on their own."

"Technical support is good."

"The possibility of recovering up-to-the-moment data is very useful."

More Dell NetWorker pros

Cons

"It stopped doing my backups after I did the last update on it."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"In the future I would like to see more support for Linux."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"The installation process should be improved as it is complicated. To connect to a server, it's necessary to install a client on the server, which is challenging."

"The security features need backup and encryption. It would be nice if they added this feature. I would also like to be able to decrypt when restoring the security features. Hackers can sense these vulnerabilities today, and we need to have our enterprise prepared."

"Since the product is not on the front banner of Dell, the support may not be the best."

"I would like to see the user interface improved, more documentation, faster support, and it could be easier to configure."

"The tool should be more streamlined and simplified to create a backup to receive objects."

"In some cases, solutions are not found in one method of call and it escalates to many levels until an experienced person can join to resolve the issue."

"It's not easy to integrate. We have to read a lot of documentation in order to configure the solution."

"I am not very satisfied with the support."

More Dell NetWorker cons

Pricing and Cost Advice

"The product pricing here in Zimbabwe is good, I cannot complain."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"It is inexpensive compared to new products."

"Dell NetWorker has two types of licensing models."

"The price of the license could be cheaper and it would be a benefit if they came up with a new pricing model. The competitors here in Oman sell universal licensing where a number of virtual machines are hosted at the customer place which can be licensed, or you can license the CPU sockets in those servers. However, NetWorker offers only CPU sockets or overall storage capacity to backup, but there is no universal licensing where you can provide a number of VMs. They should offer more options to stay competitive with other solutions, such as Veeam."

"The pricing of this solution is very good."

"Licensing is based on the number of terabytes, so you need to purchase packages."

"We do need to purchase a license, but sometimes, it comes as a part of the Dell Data Protection Suite (DPS). It has a capacity-based licensing."

"Earlier, users had to make yearly payments towards the licensing costs of the product. The licenses were expensive but users used to get the best device to use."

"It is a relatively inexpensive product compared to one of its competitors."

More Dell NetWorker pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

15%

Computer Software Company

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

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What do you like most about Dell NetWorker?

The feature that offers the greatest benefits in ensuring data integrity is its backup capability.

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What is your experience regarding pricing and costs for Dell NetWorker?

The licensing cost is somewhat expensive. While we use a traditional license, there is a capacity-based license available, but our customer is not comfortable switching to it. A five to seven perce...

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Comparisons

Veeam Data Platform vs BackupAssist

Compared 63% of the time

Acronis Cyber Protect vs BackupAssist

Compared 37% of the time

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Dell PowerProtect Data Manager vs Dell NetWorker

Compared 30% of the time

Veeam Data Platform vs Dell NetWorker

Compared 13% of the time

Dell Avamar vs Dell NetWorker

Compared 11% of the time

Commvault Cloud vs Dell NetWorker

Compared 8% of the time

Dell PowerProtect DD (Data Domain) vs Dell NetWorker

Compared 7% of the time

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Product Reports

Buyer's Guide

BackupAssist

April 2025

Download BackupAssist product report

Buyer's Guide

Dell NetWorker

April 2025

Download Dell NetWorker product report

Also Known As

No data available

NetWorker

Overview

BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.

One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.

BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.

To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.

BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.

BackupAssist

Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.

Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.

NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.

Dell Technologies

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport

Buyer's Guide

BackupAssist vs. Dell NetWorker

April 2025

Free Report: BackupAssist vs. Dell NetWorker

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