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Barracuda Backup vs Dell Avamar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Barracuda Backup enhances data protection, reduces downtime, lowers costs, and boosts ROI with efficient, user-friendly, and reliable features.
Sentiment score
7.0
Dell Avamar offers efficient data reduction, cost savings, enhanced IT operations, and strong data security against ransomware threats.
It not only saves time but also protects data.
 

Customer Service

Sentiment score
8.1
Barracuda Backup's customer service is praised for its responsiveness, professionalism, and helpful resources, making it key to customer satisfaction.
Sentiment score
6.6
Dell Avamar's customer service is mixed; praised for expertise but criticized for reliability and communication issues post-acquisition.
Other times I may have to wait longer for solutions if the technical support is less familiar with the product.
From my experience, the technical support from Barracuda receives an eight out of ten.
When their technical person is online, the quality of service and technical knowledge are very good.
 

Scalability Issues

Sentiment score
5.9
Barracuda Backup provides scalable solutions for SMEs, supporting data growth and platform transitions with capacities up to 100 terabytes.
Sentiment score
6.9
Dell Avamar offers scalability for medium to large enterprises but requires costly node additions and has infrastructure limitations.
The scalability is sufficient for my clients' use cases.
Dell Avamar offers very good scalability.
 

Stability Issues

Sentiment score
7.2
Barracuda Backup is highly rated for stability, with minor VM issues reported; most users experience effective system performance.
Sentiment score
8.6
Dell Avamar is praised for its stability, reliability, and effective performance in virtual and physical infrastructure backup and restore.
Latency issues only occur due to physical connectivity problems, but with good connectivity, it works well.
In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve.
 

Room For Improvement

Barracuda Backup requires improved server snapshots, UI enhancements, platform integrations, AI security, and support for diverse devices.
Dell Avamar needs UI, backup speed, cloud integration, and scalability improvements, with concerns over pricing and technical support.
Integration with vendors other than VMware and Hyper-V would make it more competitive.
Adding AI features for security would also be beneficial as artificial intelligence is always helpful from a security perspective.
There are instances where backups fail on certain applications, which is an area that could be improved.
While Dell Avamar is a good product, the pricing is very high.
 

Setup Cost

Barracuda Backup is cost-effective, with pricing based on data size, offering flexibility and no extra charges for renewals.
Dell Avamar offers varying pricing experiences, with praised setup ease, but cost-effectiveness compared to competitors like Veeam is debated.
Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
Makes it cheaper compared to other solutions.
I don't currently have detailed knowledge about the pricing, however, it is geared towards enterprise businesses and might be on the higher side.
 

Valuable Features

Barracuda Backup provides efficient data protection with hardware refresh, cloud operations, and features like deduplication and comprehensive reporting.
Dell Avamar provides efficient data protection, scalability, and seamless integration, offering user-friendly features and strong deduplication with minimal resource use.
The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware.
One valuable feature of Barracuda Backup is that it can be used as thin VMware storage.
The most valuable feature is the instant recovery capability.
The most valuable feature for me is the backup functionality.
 

Categories and Ranking

Barracuda Backup
Ranking in Backup and Recovery
52nd
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
5
Ranking in other categories
Cloud Backup (40th)
Dell Avamar
Ranking in Backup and Recovery
10th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
89
Ranking in other categories
Deduplication Software (3rd)
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Barracuda Backup is 0.3%, up from 0.1% compared to the previous year. The mindshare of Dell Avamar is 3.5%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Ferrianto Suryanto - PeerSpot reviewer
Offers cost-effective data backup with room for user interface improvements
I work with various Barracuda products based on customer requests, including Barracuda Backup and Barracuda WAF. In the past, I also worked with Barracuda Web Security Gateway, but it has been phased out One valuable feature of Barracuda Backup is that it can be used as thin VMware storage. If…
Rahul Sarangdhar - PeerSpot reviewer
Works excellently for on-prem backup but not the best for Azure backups
Avamar is not the best tool when it comes to taking Azure backups. Like Commvault, if Avamar can support VM-level backups for the cloud, that would make it a bit better. There is another Dell EMC tool called NetWorker, which is a bit centralized tool. If you deploy a storage node locally, you can use the same UI tool for central management, but in the case of Avamar, it needs to be deployed individually on a site, irrespective of whether it's small or big. So, if I have 10 sites, I have to manage 10 Avamar. That's a bit of a headache. The Dell EMC solution professionals who connect with the clients should suggest NetWorker to clients with multiple sites rather than Avamar. That's because NetWorker gives more centralized control, but they keep recommending Avamar, which isn't the best practice. There are no free or cheaper training plans. Unless your company is a partner with Dell, you don't get the student guide training, etc. Their administrator guide does not have all the information required for a new person. It doesn't cover the basics. The student guide is good, but it's not free. If you are a partner, only then it's free. Otherwise, there is a cost of $2,000 to $3,000. For people who are new to Avamar, there should be some resources to enable them to study on their own at least 50% of the basics. If I want to study Commvault, I get so many documents and resources to study, but in the case of Dell EMC products, there aren't any free resources. Only if you're a partner, the resources are available for you to learn. The user manuals and administrator guides are just for deployment. They aren't good for learning the basics for a fresher.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
University
11%
Legal Firm
9%
Financial Services Firm
9%
Financial Services Firm
13%
Government
12%
Computer Software Company
12%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
Barracuda Backup's support could be improved because sometimes the support team is situated outside the country, leading to time zone issues. Adding AI features for security would also be beneficia...
What is your primary use case for Barracuda Backup?
I am not using Barracuda Backup ( /vendors/barracuda-networks ); I am selling it. The primary use case for my clients is to take the backup. It is used by a range of clients from small to enterpris...
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
 

Also Known As

LiveVault
Avamar
 

Overview

 

Sample Customers

Ochsner Health System
Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Find out what your peers are saying about Barracuda Backup vs. Dell Avamar and other solutions. Updated: April 2025.
848,476 professionals have used our research since 2012.