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Barracuda Email Gateway Defense (Barracuda Essentials) vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

No sentiment score available
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
 

Customer Service

Sentiment score
7.9
Barracuda Email Gateway Defense is praised for its excellent, reliable support, with quick resolution times and superior customer service.
Sentiment score
9.3
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
 

Scalability Issues

Sentiment score
8.6
Barracuda Email Gateway Defense excels in scalability and reliability, ideal for medium businesses, efficiently managing large user bases.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
 

Stability Issues

No sentiment score available
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
 

Room For Improvement

Enhance Barracuda Email Gateway with scheduled reporting, UI improvements, and better data transmission for streamlined log access and management.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
 

Setup Cost

Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
 

Valuable Features

Barracuda Email Gateway Defense is praised for security features, 96-hour email continuity, and excellent user experience, leading to renewals.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
 

Categories and Ranking

Barracuda Email Gateway Def...
Ranking in Cloud Backup
39th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Norton Small Business
Ranking in Cloud Backup
14th
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
SSL VPN (6th), Endpoint Protection Platform (EPP) (22nd)
 

Featured Reviews

Usman Arif - PeerSpot reviewer
Robust email security incorporating advanced filtering, effective antivirus protection, and user-friendly documentation for streamlined deployment and management
Enhancements are required on the data transmission front. In cases where logs are publicly accessible, the challenge lies in the absence of default recordings, making it difficult for us to seamlessly integrate components with our system. Consequently, we are compelled to manually create recordings, turning it into a time-consuming process.
Balaguru Paramasivan - PeerSpot reviewer
The initial setup phase is very easy and user-friendly
I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
11%
Computer Software Company
10%
Government
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Barracuda Email Gateway Defense (Barracuda Essentials)?
If a customer faces an email security issue, we'll do some initial troubleshooting. If the issue isn't resolved, we work with the Barracuda team for further assistance.
What needs improvement with Barracuda Email Gateway Defense (Barracuda Essentials)?
The features and product itself are good. Sometimes there are minor issues that can be frustrating, but not consistently bad.
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Overview

Find out what your peers are saying about Barracuda Email Gateway Defense (Barracuda Essentials) vs. Norton Small Business and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.