Microsoft Intune and BeyondTrust Privileged Remote Access compete in the device management and security solutions category. BeyondTrust has the upper hand in secure user access due to its unique features around VPN alternatives and user privileges management.
Features: Microsoft Intune offers seamless integration with Microsoft ecosystems, allowing robust security management across Windows, iOS, and Android devices through a unified console. Its custom policy enforcement and application management ensure secure device handling. BeyondTrust Privileged Remote Access provides security without the need for VPNs, incorporating multi-factor authentication, session recording, and comprehensive access control for remote users.
Room for Improvement: Microsoft Intune could benefit from enhanced reporting capabilities and improved macOS support, alongside simplifying its policy application. It also lacks strong support for some non-Microsoft devices and could improve its interface. BeyondTrust could improve smoother API integration and session recordings, and make its onboarding more user-friendly. Integration challenges with other platforms can also interfere with its use.
Ease of Deployment and Customer Service: Microsoft Intune provides versatile deployment options across Public, Private, and Hybrid Clouds but offers inconsistent customer service, with responsiveness varying by region and support level. BeyondTrust Privileged Remote Access primarily uses on-premises or hybrid deployments. Its customer support is generally considered excellent, highlighting its superiority over Intune in this aspect.
Pricing and ROI: Microsoft Intune, often included within Microsoft suites, presents a cost-effective solution for those already embedded in the Microsoft environment, reducing operational costs through bundled services. BeyondTrust is perceived as expensive initially, yet offers significant ROI over time through its enhanced reliability and security features, making it worthwhile, especially for enterprises aiming to mitigate remote access risks.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
Support now requires opening a ServiceNow ticket, which can be time-consuming.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
I would give it an eight or nine out of ten for scalability, possibly even a ten, as I do not see a limitation in scaling.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Updates sometimes introduce bugs or issues, especially with non-English versions.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
We've encountered problems with other services like Exchange, Intune has remained unaffected.
BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
My experience with pricing, setup cost, and licensing is that it is expensive, yet not the most expensive in the market, so the price can be considered justifiable.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
We get Intune bundled with our Microsoft agreement.
The secure access must be audited live, ensuring patient data protection.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
BeyondTrust Privileged Remote Access (formerly Bomgar Privileged Access) lets you secure, manage, and audit vendor and internal remote privileged access without a VPN.
Privileged Remote Access provides visibility and control over third-party vendor access, as well as internal remote access, enabling your organization to extend access to important assets, but without compromising security.
Features include:
- Privileged Access Control: Enforce least privilege by giving users the right level of access.
- Monitor Sessions: Control and monitor sessions using standard protocols for RDP, VNC, HTTP/S, and SSH connections.
- Reduce the Attack Surface: Reduce attacks by consolidating the tracking, approval, and auditing of privileged accounts in one place and by creating a single access pathway.
- Integrate with Password Management: Inject credentials directly into servers and systems with just one click, so users never need to know or see plain text credentials.
- Mobile & Web Consoles: Use mobile apps or web-based consoles anytime, anywhere.
- Audit & Compliance: Create audit trails, session forensics, and other reporting features by capturing detailed session data in real-time or post- session review, and provide attestation reports to prove compliance.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
