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BIC Platform vs MEGA HOPEX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BIC Platform
Ranking in Business Process Design
20th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Business Process Management (BPM) (33rd)
MEGA HOPEX
Ranking in Business Process Design
9th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
42
Ranking in other categories
Enterprise Architecture Management (5th), GRC (7th)
 

Mindshare comparison

As of April 2026, in the Business Process Design category, the mindshare of BIC Platform is 1.9%, up from 1.6% compared to the previous year. The mindshare of MEGA HOPEX is 4.1%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
MEGA HOPEX4.1%
BIC Platform1.9%
Other94.0%
Business Process Design
 

Featured Reviews

reviewer2229045 - PeerSpot reviewer
Systems Administrator at a legal firm with 10,001+ employees
Provides good stability, but they should add a feature for enterprise architecture
We use BIC Platform for process design and workflow features The product is easy to use, and it has different roles. It is an online platform, so many users can simultaneously use it according to their assigned roles. The product’s most valuable feature is roles. So, we can assign different…
AB
Administrator at a healthcare company with 51-200 employees
Supports process modeling and customization but needs better reporting flexibility and UI improvements
As an administrator, I would improve MEGA HOPEX by adding a WYSIWYG feature for building reports, which would be very helpful. Additionally, I would want reporting customization from the front end web application, not only from the Windows app, which is the customizer. If all changes could be made in the web application, that would be beneficial because every time we need to request access to the server, it takes time in large organizations and involves multiple levels of approvals from cybersecurity and IT security, which can block the project. Regarding dashboards in MEGA HOPEX, they could definitely be better. Having something similar to ARIS would make it easier to build dashboards, providing a what-you-see-is-what-you-get experience, allowing me to drag and drop elements, configure them, and test queries. Moreover, RFQL language is not common, so in MEGA HOPEX, I need to learn RFQL querying. In terms of additional features for MEGA HOPEX, I would appreciate more features for workflows. There are limitations in customizing the email notifications sent during workflows. When creating a workflow, I can configure actions and customize the text, but not the header and footer. Therefore, all emails from the tool come with a MEGA HOPEX header. In large organizations like BPM COE, we want to have our own logo, header, and footer in those emails, but this is not configurable, which I find limiting. I would appreciate easier features to customize workflows and create workflows.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is easy to use."
"I'm in awe of what the software can do."
"Company wide BPMS tool sustaining a long term quality management best practices to achieve the expected process maturity level but also cutting operation and maintenance costs related to the former tool in use"
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"While this is a new product it has a mature feel from being built by a company with many years in the business."
"The central dictionary is a valuable feature."
"The most valuable feature is that the software controls everything from a single management window."
"I find the process modeling and value chain features valuable. The application portfolio management functionality and workflow management capabilities are also nice. It provides a holistic view for stakeholders and helps align IT with business strategies. It facilitates collaboration across the organization and covers all domains, including business, applications, technology, and data."
"The ability to customize is valuable."
"HOPEX has a panel that offers various views, which I think is very good, and MEGA has an app for integrating with a lot of apps, so we help our clients integrate HOPEX with a different product like Apple Gateway, for example."
"The main benefit of Mega is the fact that you can link data from multiple enterprise architecture practices so that, for instance, business architecture artifacts can link to system architecture artifacts, and so you can get a more complete picture."
"The most valuable feature is that the software controls everything from a single management window."
"Our clients use it to determine things like application redundancy or if they want to get an overview of the full landscape of the application architecture."
"The most valuable feature of this solution is the reuse of common enterprise components and entities."
 

Cons

"One thing they could improve is the manual."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"There are just some things in the new product that are not really functional issues but improvements that BIC will have to make."
"The solution could improve its connectivity to other systems."
"There's an issue with the current manual that they're working on."
"The solution is very expensive, and the company constantly directs users to their professional services, which also costs money."
"Standardization is lacking. The Operational Risk Function will be more effective if it at a default level follows established Basel standards for Loss categorization, Risk Assessments, Risk Event categorization, etc."
"The product must improve integration with other tools."
"They do tend to push people to their professional services, instead of helping the customers with their problems. I understand this is their business. At the same time, however, they need to work on fact sheets or offer some program to help the customers who want to implement it themselves and to make it run properly in their environment."
"It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB."
"There is always room for improvement. Of course, if they could reduce the price it would be more helpful for selling or buying it."
"This is a good product with many features and this can make it easy to get lost in what to use."
"Standardization is lacking. The Operational Risk Function will be more effective if it at a default level follows established Basel standards for Loss categorization, Risk Assessments, Risk Event categorization, etc."
 

Pricing and Cost Advice

"Scalability-wise, it is an expensive product."
"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"The product has a high cost."
"MEGA HOPEX's licensing costs are yearly."
"The product is reasonably priced for the value it offers. There's a good balance between cost and features."
"I've been told that MEGA HOPEX is very expensive, which is why small organizations dismiss the tool. It's complex and costly versus other simpler and cheaper solutions."
"If you want to use additional features, such as the Risk Management capability, then it is a little too expensive."
"The price of the support depends on the vendors that are reselling this module or the MEGA HOPEX version 5. We are on premium support and are their only partners in the GCC, we have a premium support contract with them. The support we have is not with the client. The client does not bear the cost, it's us who bear the cost."
"The tool is relatively expensive."
"The price of the MEGA HOPEX license could improve, it is expensive. The license key for business process analysis and IT architecture is approximately €10,000. This price is fixed, it's not a subscription or cloud-based version. It is a one-time price."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Construction Company
9%
Financial Services Firm
8%
Retailer
8%
Financial Services Firm
20%
Government
8%
Manufacturing Company
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise24
 

Questions from the Community

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Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be a good choice. If looking at Portfolio Management from an EA perspective then Le...
 

Also Known As

BIC Cloud BPM, BIC Platform
No data available
 

Overview

 

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Aetna, Fannie Mae, M&T Bank, Glatfelter Insurance Group, Zions Management Services Company, The College Board, Baxter Credit Union, AXA Financial, Missouri Department of Conservation, New York State OTDA, MEG Energy Corp, Walgreens, Procter & Gamble, Biogen Idec, Gilead Sciences, Organic Valley, Trinity Health, Nissan and Ford
Find out what your peers are saying about BIC Platform vs. MEGA HOPEX and other solutions. Updated: April 2026.
886,906 professionals have used our research since 2012.