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BIC Platform vs MEGA HOPEX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BIC Platform
Ranking in Business Process Design
18th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Business Process Management (BPM) (19th)
MEGA HOPEX
Ranking in Business Process Design
8th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
42
Ranking in other categories
Enterprise Architecture Management (5th), GRC (6th)
 

Mindshare comparison

As of March 2026, in the Business Process Design category, the mindshare of BIC Platform is 2.0%, up from 1.6% compared to the previous year. The mindshare of MEGA HOPEX is 4.0%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
MEGA HOPEX4.0%
BIC Platform2.0%
Other94.0%
Business Process Design
 

Featured Reviews

reviewer2328264 - PeerSpot reviewer
Digitalization PM at a manufacturing company with 1,001-5,000 employees
Platform for documenting and modifying our processes
The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.
AB
Administrator at a healthcare company with 51-200 employees
Supports process modeling and customization but needs better reporting flexibility and UI improvements
As an administrator, I would improve MEGA HOPEX by adding a WYSIWYG feature for building reports, which would be very helpful. Additionally, I would want reporting customization from the front end web application, not only from the Windows app, which is the customizer. If all changes could be made in the web application, that would be beneficial because every time we need to request access to the server, it takes time in large organizations and involves multiple levels of approvals from cybersecurity and IT security, which can block the project. Regarding dashboards in MEGA HOPEX, they could definitely be better. Having something similar to ARIS would make it easier to build dashboards, providing a what-you-see-is-what-you-get experience, allowing me to drag and drop elements, configure them, and test queries. Moreover, RFQL language is not common, so in MEGA HOPEX, I need to learn RFQL querying. In terms of additional features for MEGA HOPEX, I would appreciate more features for workflows. There are limitations in customizing the email notifications sent during workflows. When creating a workflow, I can configure actions and customize the text, but not the header and footer. Therefore, all emails from the tool come with a MEGA HOPEX header. In large organizations like BPM COE, we want to have our own logo, header, and footer in those emails, but this is not configurable, which I find limiting. I would appreciate easier features to customize workflows and create workflows.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is easy to use."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"Company wide BPMS tool sustaining a long term quality management best practices to achieve the expected process maturity level but also cutting operation and maintenance costs related to the former tool in use"
"I'm in awe of what the software can do."
"While this is a new product it has a mature feel from being built by a company with many years in the business."
"The central dictionary is a valuable feature."
"The platform is stable."
"MEGA typically exceeds most of the needs of a client in terms of what they offer."
"What I find the most valuable is the process workflow. It is really good."
"We use the portfolio management feature heavily."
"MEGA offers a more integrated GRC platform to facilitate enhanced coordination between the functions of Risk, Compliance, and Internal Audit on a single platform solution - HOPEX."
"I find the process modeling and value chain features valuable. The application portfolio management functionality and workflow management capabilities are also nice. It provides a holistic view for stakeholders and helps align IT with business strategies. It facilitates collaboration across the organization and covers all domains, including business, applications, technology, and data."
"The solution is scalable. If a company needs to expand it, it's completely possible to do so."
"Customer support is fantastic. They are very helpful whenever we get on the line with the support team."
 

Cons

"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"There's an issue with the current manual that they're working on."
"The solution could improve its connectivity to other systems."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"One thing they could improve is the manual."
"There are just some things in the new product that are not really functional issues but improvements that BIC will have to make."
"It takes a long time to learn how to use HOPEX. It's hard to work with it because the user interface is bad."
"MegaHOPEX lacks comprehensive features that a governance tool should have, particularly in data governance. Furthermore, I have doubts about how risk management and other modules are connected to work together efficiently."
"It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB."
"The ability for us to detect specific infrastructure issues with the tool are not as mature as we would like it."
"The tool usability is weak and it also has a high learning curve."
"This product is expensive and would be improved by lowering its price."
"I found that the solution is very expensive for what it does."
"I would say the other big issue is documentation. Mega needs better documentation."
 

Pricing and Cost Advice

"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"Scalability-wise, it is an expensive product."
"The product has a high cost."
"If you want to use additional features, such as the Risk Management capability, then it is a little too expensive."
"I've been told that MEGA HOPEX is very expensive, which is why small organizations dismiss the tool. It's complex and costly versus other simpler and cheaper solutions."
"MEGA HOPEX's licensing costs are yearly."
"The pricing depends on the number of licenses purchased."
"The tool is relatively expensive."
"It is very expensive."
"The price of the support depends on the vendors that are reselling this module or the MEGA HOPEX version 5. We are on premium support and are their only partners in the GCC, we have a premium support contract with them. The support we have is not with the client. The client does not bear the cost, it's us who bear the cost."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Retailer
8%
Educational Organization
8%
Healthcare Company
8%
Financial Services Firm
19%
Government
8%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise24
 

Questions from the Community

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Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be a good choice. If looking at Portfolio Management from an EA perspective then Le...
 

Also Known As

BIC Cloud BPM, BIC Platform
No data available
 

Overview

 

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Aetna, Fannie Mae, M&T Bank, Glatfelter Insurance Group, Zions Management Services Company, The College Board, Baxter Credit Union, AXA Financial, Missouri Department of Conservation, New York State OTDA, MEG Energy Corp, Walgreens, Procter & Gamble, Biogen Idec, Gilead Sciences, Organic Valley, Trinity Health, Nissan and Ford
Find out what your peers are saying about BIC Platform vs. MEGA HOPEX and other solutions. Updated: March 2026.
885,264 professionals have used our research since 2012.