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BIC Platform vs MEGA HOPEX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BIC Platform
Ranking in Business Process Design
18th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Business Process Management (BPM) (19th)
MEGA HOPEX
Ranking in Business Process Design
8th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
42
Ranking in other categories
Enterprise Architecture Management (5th), GRC (6th)
 

Mindshare comparison

As of April 2026, in the Business Process Design category, the mindshare of BIC Platform is 2.0%, up from 1.6% compared to the previous year. The mindshare of MEGA HOPEX is 4.0%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
MEGA HOPEX4.0%
BIC Platform2.0%
Other94.0%
Business Process Design
 

Featured Reviews

reviewer2328264 - PeerSpot reviewer
Digitalization PM at a manufacturing company with 1,001-5,000 employees
Platform for documenting and modifying our processes
The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.
AB
Administrator at a healthcare company with 51-200 employees
Supports process modeling and customization but needs better reporting flexibility and UI improvements
As an administrator, I would improve MEGA HOPEX by adding a WYSIWYG feature for building reports, which would be very helpful. Additionally, I would want reporting customization from the front end web application, not only from the Windows app, which is the customizer. If all changes could be made in the web application, that would be beneficial because every time we need to request access to the server, it takes time in large organizations and involves multiple levels of approvals from cybersecurity and IT security, which can block the project. Regarding dashboards in MEGA HOPEX, they could definitely be better. Having something similar to ARIS would make it easier to build dashboards, providing a what-you-see-is-what-you-get experience, allowing me to drag and drop elements, configure them, and test queries. Moreover, RFQL language is not common, so in MEGA HOPEX, I need to learn RFQL querying. In terms of additional features for MEGA HOPEX, I would appreciate more features for workflows. There are limitations in customizing the email notifications sent during workflows. When creating a workflow, I can configure actions and customize the text, but not the header and footer. Therefore, all emails from the tool come with a MEGA HOPEX header. In large organizations like BPM COE, we want to have our own logo, header, and footer in those emails, but this is not configurable, which I find limiting. I would appreciate easier features to customize workflows and create workflows.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The central dictionary is a valuable feature."
"The product is easy to use."
"While this is a new product it has a mature feel from being built by a company with many years in the business."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"Company wide BPMS tool sustaining a long term quality management best practices to achieve the expected process maturity level but also cutting operation and maintenance costs related to the former tool in use"
"I'm in awe of what the software can do."
"We found the IT portfolio management capability to be very comprehensive and well thought through, the front end is elegant at this point, it's easy to use, it's moderately intuitive, and it meets our needs."
"You do not need to be a professional of enterprise modeling to contribute to the enrichment and improvement of the enterprise repository."
"What I find the most valuable is the process workflow. It is really good."
"MEGA typically exceeds most of the needs of a client in terms of what they offer."
"Traceability across architecture domains - business architecture and data technology - can connect the dots and provide an end-to-end view of the architecture landscape, which is one of the powerful strengths of the tool."
"The most valuable parts of this solution are the richness of its features and its easy interface."
"The support experience in Latin America is great, and for us, it's very important to have local connections and use cases, as MEGA has had a lot of partners in Latin America and this local connection was the main selling point for us compared to other companies that use services outside of Latin America in Europe or the USA."
"The main benefit of Mega is the fact that you can link data from multiple enterprise architecture practices so that, for instance, business architecture artifacts can link to system architecture artifacts, and so you can get a more complete picture."
 

Cons

"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"There's an issue with the current manual that they're working on."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"One thing they could improve is the manual."
"The solution could improve its connectivity to other systems."
"There are just some things in the new product that are not really functional issues but improvements that BIC will have to make."
"It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB."
"MegaHOPEX lacks comprehensive features that a governance tool should have, particularly in data governance. Furthermore, I have doubts about how risk management and other modules are connected to work together efficiently."
"To be honest, it is not the best support that I have seen in my career."
"One thing certainly would help, if the industry is already going towards Cloud computing and big data, why is the product lagging behind in terms of those features? We lose out on time to market."
"MEGA HOPEX's problem is that it is expensive, but it's a fantastic tool."
"The features are limited. I'm hoping in the future the solution will be bigger and include more items."
"The features are limited. I'm hoping in the future the solution will be bigger and include more items. Right now, overall, it needs more."
"The solution is very expensive, and the company constantly directs users to their professional services, which also costs money."
 

Pricing and Cost Advice

"Scalability-wise, it is an expensive product."
"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"The product is reasonably priced for the value it offers. There's a good balance between cost and features."
"The tool is relatively expensive."
"The price of the support depends on the vendors that are reselling this module or the MEGA HOPEX version 5. We are on premium support and are their only partners in the GCC, we have a premium support contract with them. The support we have is not with the client. The client does not bear the cost, it's us who bear the cost."
"The price of the MEGA HOPEX license could improve, it is expensive. The license key for business process analysis and IT architecture is approximately €10,000. This price is fixed, it's not a subscription or cloud-based version. It is a one-time price."
"It is very expensive."
"The product has a high cost."
"The pricing depends on the number of licenses purchased."
"MEGA HOPEX's licensing costs are yearly."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Construction Company
9%
Financial Services Firm
8%
Retailer
8%
Financial Services Firm
20%
Government
8%
Manufacturing Company
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise24
 

Questions from the Community

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Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be a good choice. If looking at Portfolio Management from an EA perspective then Le...
 

Also Known As

BIC Cloud BPM, BIC Platform
No data available
 

Overview

 

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Aetna, Fannie Mae, M&T Bank, Glatfelter Insurance Group, Zions Management Services Company, The College Board, Baxter Credit Union, AXA Financial, Missouri Department of Conservation, New York State OTDA, MEG Energy Corp, Walgreens, Procter & Gamble, Biogen Idec, Gilead Sciences, Organic Valley, Trinity Health, Nissan and Ford
Find out what your peers are saying about BIC Platform vs. MEGA HOPEX and other solutions. Updated: April 2026.
885,880 professionals have used our research since 2012.