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BIC Platform vs MEGA HOPEX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BIC Platform
Ranking in Business Process Design
20th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Business Process Management (BPM) (34th)
MEGA HOPEX
Ranking in Business Process Design
11th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
42
Ranking in other categories
Enterprise Architecture Management (5th), GRC (9th)
 

Mindshare comparison

As of June 2026, in the Business Process Design category, the mindshare of BIC Platform is 1.9%, up from 1.7% compared to the previous year. The mindshare of MEGA HOPEX is 4.2%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
MEGA HOPEX4.2%
BIC Platform1.9%
Other93.9%
Business Process Design
 

Featured Reviews

reviewer2328264 - PeerSpot reviewer
Digitalization PM at a manufacturing company with 1,001-5,000 employees
Platform for documenting and modifying our processes
The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.
AB
Administrator at a healthcare company with 51-200 employees
Supports process modeling and customization but needs better reporting flexibility and UI improvements
As an administrator, I would improve MEGA HOPEX by adding a WYSIWYG feature for building reports, which would be very helpful. Additionally, I would want reporting customization from the front end web application, not only from the Windows app, which is the customizer. If all changes could be made in the web application, that would be beneficial because every time we need to request access to the server, it takes time in large organizations and involves multiple levels of approvals from cybersecurity and IT security, which can block the project. Regarding dashboards in MEGA HOPEX, they could definitely be better. Having something similar to ARIS would make it easier to build dashboards, providing a what-you-see-is-what-you-get experience, allowing me to drag and drop elements, configure them, and test queries. Moreover, RFQL language is not common, so in MEGA HOPEX, I need to learn RFQL querying. In terms of additional features for MEGA HOPEX, I would appreciate more features for workflows. There are limitations in customizing the email notifications sent during workflows. When creating a workflow, I can configure actions and customize the text, but not the header and footer. Therefore, all emails from the tool come with a MEGA HOPEX header. In large organizations like BPM COE, we want to have our own logo, header, and footer in those emails, but this is not configurable, which I find limiting. I would appreciate easier features to customize workflows and create workflows.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I'm in awe of what the software can do."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"While this is a new product it has a mature feel from being built by a company with many years in the business."
"The product is easy to use."
"Company wide BPMS tool sustaining a long term quality management best practices to achieve the expected process maturity level but also cutting operation and maintenance costs related to the former tool in use"
"The central dictionary is a valuable feature."
"It provides a central repository of all architecture artifacts as well as application inventory, has made it easier to do impact analysis, and is slowly becoming the authoritative source of current state application architecture."
"Customer support is fantastic. They are very helpful whenever we get on the line with the support team."
"This is a complete package with all of the functionality that we need."
"As a data governance leader, I am looking to understand the capabilities of Mega for data governance, such as data awareness, business glossary, data catalog, and some business rules or management."
"The most valuable feature for this solution is the automatic updating and propagation of changes across the system."
"The dashboard on the homepage makes for an enhanced view at a glance of the various work functions applicable to the user."
"Every module sets up the same information in a unique repository."
"The main benefit of Mega is the fact that you can link data from multiple enterprise architecture practices so that, for instance, business architecture artifacts can link to system architecture artifacts, and so you can get a more complete picture."
 

Cons

"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"The solution could improve its connectivity to other systems."
"There's an issue with the current manual that they're working on."
"One thing they could improve is the manual."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"There are just some things in the new product that are not really functional issues but improvements that BIC will have to make."
"It is a little bit frustrating that we do not have process automation."
"Better documentation and training would be helpful."
"One thing certainly would help, if the industry is already going towards Cloud computing and big data, why is the product lagging behind in terms of those features? We lose out on time to market."
"It has a data domain where we load our data objects onto the tool but doesn't provide data governance capabilities such as cleansing or validating data."
"It takes a long time to learn how to use HOPEX. It's hard to work with it because the user interface is bad."
"I feel that there isn't enough time spent on conversation or knowledge sharing with the MEGA support team."
"I cannot recall coming across any missing features."
"Scalability can be a problem sometimes."
 

Pricing and Cost Advice

"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"Scalability-wise, it is an expensive product."
"It is very expensive."
"The price of the support depends on the vendors that are reselling this module or the MEGA HOPEX version 5. We are on premium support and are their only partners in the GCC, we have a premium support contract with them. The support we have is not with the client. The client does not bear the cost, it's us who bear the cost."
"The product has a high cost."
"If you want to use additional features, such as the Risk Management capability, then it is a little too expensive."
"The pricing depends on the number of licenses purchased."
"MEGA HOPEX's licensing costs are yearly."
"The tool is relatively expensive."
"The product is reasonably priced for the value it offers. There's a good balance between cost and features."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Construction Company
11%
Financial Services Firm
9%
Retailer
8%
Financial Services Firm
20%
Manufacturing Company
8%
Government
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise24
 

Questions from the Community

Ask a question
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Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be a good choice. If looking at Portfolio Management from an EA perspective then Le...
What needs improvement with MEGA HOPEX?
As an administrator, I would improve MEGA HOPEX by adding a WYSIWYG feature for building reports, which would be very helpful. Additionally, I would want reporting customization from the front end ...
 

Comparisons

 

Also Known As

BIC Cloud BPM, BIC Platform
No data available
 

Overview

 

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Aetna, Fannie Mae, M&T Bank, Glatfelter Insurance Group, Zions Management Services Company, The College Board, Baxter Credit Union, AXA Financial, Missouri Department of Conservation, New York State OTDA, MEG Energy Corp, Walgreens, Procter & Gamble, Biogen Idec, Gilead Sciences, Organic Valley, Trinity Health, Nissan and Ford
Find out what your peers are saying about BIC Platform vs. MEGA HOPEX and other solutions. Updated: June 2026.
899,283 professionals have used our research since 2012.