We performed a comparison between Bigcommerce and Salesforce Commerce Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms."BigCommerce has an excellent B2B interface, which gives merchants the ability to sell with different price books and the ability to segment clients."
"Ability to quickly add content and manage products along with associated web content easily."
"There is a good community of developers for the platform."
"The implementation team can customise the implementation to customer needs."
"The conversion of opportunities and leads to accounts is one of the most valuable features."
"Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."
"The solution is quite stable."
"I wouldn't say they have artificial intelligence, as it's not really AI, however, the data analysis that they provide to you is good."
"The solution gives very detailed information to track the progress of the opportunities, like the status of the opportunity and for how long you’ve been in touch with the customer for this opportunity."
"The theme editor that was recently added is wonderful, but it not totally intuitive."
"Salesforce Commerce Cloud could improve overall customization. Having a template deployment would be a useful feature."
"The connection with Marketing Cloud should be improved."
"There is always room for improvement with any solution."
"It is similar to ATG, but some features can be exchanged between the 2."
"Salesforce's technical support is not as good as Elastic Path."
"In terms of application performance, it could be a bit quicker."
"If your organization has a nonstandard or niche business model or audience, the fast nature of the solution may not be a good fit."
"The solution is expensive."
Earn 20 points
Bigcommerce is ranked 14th in eCommerce Platforms while Salesforce Commerce Cloud is ranked 1st in eCommerce Platforms with 27 reviews. Bigcommerce is rated 10.0, while Salesforce Commerce Cloud is rated 7.8. The top reviewer of Bigcommerce writes "Easy to use, robust and fast checkout capabilities, and offers a wholesale interface for B2B customers ". On the other hand, the top reviewer of Salesforce Commerce Cloud writes "User-friendly UI, stable, and scalable". Bigcommerce is most compared with SAP Commerce Cloud and HCL Digital Commerce, whereas Salesforce Commerce Cloud is most compared with SAP Commerce Cloud, Adobe Commerce, Oracle ATG and Shopify.
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