Try our new research platform with insights from 80,000+ expert users
Salesforce Commerce Cloud Logo

Salesforce Commerce Cloud pros and cons

Vendor: Salesforce
4.0 out of 5
Badge Ranked 1
1,196 followers
Post review
 

Salesforce Commerce Cloud Pros review quotes

Syed Hasan Badshah - PeerSpot reviewer
May 4, 2022
It has a customizable checkout experience, customizable homepage, everything can be customized.
DC
Oct 21, 2020
Salesforce offers the best features and functionality, which are developed and refined over many years to provide a highly customized e-commerce experience.
JA
Oct 22, 2020
There is a good community of developers for the platform.
Learn what your peers think about Salesforce Commerce Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Sumit Dashora - PeerSpot reviewer
Apr 29, 2024
Salesforce Commerce Cloud offers a personalized experience tailored to each B2B client. It allows for easy customization according to specific customer needs. Additionally, once a customer finalizes a product with pricing, negotiations and settled prices can be logged into the transcript for future reference and reuse. These features make the platform highly adaptable and efficient, providing a seamless and customizable process tailored to individual preferences.
reviewer1492098 - PeerSpot reviewer
Jan 26, 2021
The filters are very useful, and easy to customize. it's very easy to operate.
JG
Jun 26, 2023
Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten.
OD
Aug 17, 2021
I wouldn't say they have artificial intelligence, as it's not really AI, however, the data analysis that they provide to you is good.
Cameo Mbowane - PeerSpot reviewer
Aug 1, 2022
The ease of customization is valuable.
Devaiss Mohanty - PeerSpot reviewer
Jun 29, 2022
The most valuable feature of Salesforce Commerce Cloud is the frequent updates. There will be a significant increase in the look and feel. You will be using the solution and think you might want a new feature to be added and then when they release the next release it is there. There are constantly improving the solution.
TM
Jun 20, 2024
Salesforce Commerce Cloud is quite robust and can do many functions. The solution enables extensive personalization. It provides accelerators tailored to your website, simplifying deployment.
 

Salesforce Commerce Cloud Cons review quotes

Syed Hasan Badshah - PeerSpot reviewer
May 4, 2022
The community is very closed source. If you don't buy it, you won't be able to learn it.
DC
Oct 21, 2020
If your organization has a nonstandard or niche business model or audience, the fast nature of the solution may not be a good fit.
JA
Oct 22, 2020
There is space to have better communication with other kinds of platforms.
Learn what your peers think about Salesforce Commerce Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
reviewer1492098 - PeerSpot reviewer
Jan 26, 2021
There is always room for improvement with any solution.
JG
Jun 26, 2023
Salesforce's technical support is not as good as Elastic Path.
OD
Aug 17, 2021
The solution is expensive.
Cameo Mbowane - PeerSpot reviewer
Aug 1, 2022
Pricing is a disadvantage because it is expensive.
Devaiss Mohanty - PeerSpot reviewer
Jun 29, 2022
Salesforce Commerce Cloud could improve overall customization. Having a template deployment would be a useful feature.
TM
Jun 20, 2024
The back office of Salesforce could be more user-friendly.
DimitriosTsaknakis - PeerSpot reviewer
Mar 30, 2023
The performance of the solution has room for improvement. We sometimes experience some delays.