Bigcommerce vs SAP Commerce Cloud comparison

Bigcommerce and SAP are both solutions in the eCommerce Platforms category. Bigcommerce is ranked #15, while SAP is ranked #2 with an average rating of 7.8. Bigcommerce holds a 2.0% mindshare in P, compared to SAP’s 15.8% mindshare. Additionally, 100% of Bigcommerce users are willing to recommend the solution, compared to 77% of SAP users who would recommend it.

Bigcommerce

Read 1 Bigcommerce review

436 Views
238 Comparison Views

100% willing to recommend

SAP Commerce Cloud

Read 18 SAP Commerce Cloud reviews

5,228 Views
2,887 Comparison Views

77% willing to recommend

Bigcommerce

SAP Commerce Cloud

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Bigcommerce and SAP Commerce Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms.

To learn more, read our detailed eCommerce Platforms Report (Updated: November 2024).

Buyer's Guide

eCommerce Platforms

November 2024

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Categories and Ranking

Bigcommerce

Ranking in eCommerce Platforms

15th

Average Rating

10.0

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Commerce Cloud

Ranking in eCommerce Platforms

2nd

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the eCommerce Platforms category, the mindshare of Bigcommerce is 2.0%, up from 1.4% compared to the previous year. The mindshare of SAP Commerce Cloud is 15.8%, down from 19.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms

Featured Reviews

Joe Palko

Business Management Consultant at Your Store Wizards

Easy to use, robust and fast checkout capabilities, and offers a wholesale interface for B2B customers

There is very little that needs to be improved, as BigCommerce is very proactive and is continuously releasing new updates. They are very effective at modernizing their product, but since no product is perfect and can always improve, a few things that I think BigCommerce could do better is to create a better reporting module for merchants. There are apps available that help with this in their app store, but it would be nice to have this built-in for things such as running reports for sales tax reporting. The theme editor that was recently added is wonderful, but it not totally intuitive.

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JiteshArora

Senior Consultant at Deloitte

Can be connected to any of the SAP tools and is a complete e-commerce system

The WCS management or content management is not that great. Every one and a half to two years, Hybris stops updating or supporting previous versions. This means that the end-customer has to update their version every time. SAP Hybris can work on the virtual commerce (VR) feature, which is new to the market.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"BigCommerce has an excellent B2B interface, which gives merchants the ability to sell with different price books and the ability to segment clients."

"Hybris Commerce's most valuable feature is the simple integration with ERP."

"The tool supports multiple currencies."

"SAP Hybris provides us with all of the e-commerce features that a client could need."

"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."

"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."

"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."

"The tool has good performance."

"We have found the B2B, B2C and D2C very valuable."

More SAP Commerce Cloud pros

Cons

"The theme editor that was recently added is wonderful, but it not totally intuitive."

"A public cloud solution of this software would open great possibilities."

"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."

"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."

"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."

"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."

"They have just started to work with the cloud, but they only support Microsoft Azure."

"They could include additional types of payment implementations. Right now they are just providing CyberSourse."

"The stack needs to be improved; they need to start using more new technologies."

More SAP Commerce Cloud cons

Pricing and Cost Advice

Information not available

"The solution is expensive."

"The price is quite high."

"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."

"The price is too high."

"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."

"The solution is very expensive in Turkey."

"This is an expensive solution."

"I don't know the cost, but it can be expensive."

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Comparison Review

it_user9726

Architect at Sapient

Oct 5, 2013

WCS vs Hybris vs ATG - Feature Smackdown

They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…

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Top Industries

By visitors reading reviews

Educational Organization

66%

Computer Software Company

12%

Retailer

Hospitality Company

Educational Organization

52%

Computer Software Company

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about SAP Hybris Commerce?

The user interface can be customized.

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What needs improvement with SAP Hybris Commerce?

The learning curve is high.

See all answers

What is your primary use case for SAP Hybris Commerce?

The solution is used to build e-commerce websites.

See all answers

Comparisons

HCL Digital Commerce vs Bigcommerce

Compared 32% of the time

Salesforce Commerce Cloud vs Bigcommerce

Compared 20% of the time

More Bigcommerce Competitors

Salesforce Commerce Cloud vs SAP Commerce Cloud

Compared 24% of the time

Adobe Commerce vs SAP Commerce Cloud

Compared 21% of the time

Shopify vs SAP Commerce Cloud

Compared 15% of the time

Oracle ATG vs SAP Commerce Cloud

Compared 14% of the time

Intershop vs SAP Commerce Cloud

Compared 3% of the time

More SAP Commerce Cloud Competitors

Product Reports

Buyer's Guide

eCommerce Platforms

November 2024

Download Bigcommerce product report

Buyer's Guide

SAP Commerce Cloud

November 2024

Download SAP Commerce Cloud product report

Also Known As

No data available

SAP Hybris Commerce, Hybris

Learn More

Bigcommerce

SAP

Overview

Hosted e-commerce website creation solution that includes single-page checkout, live chat integration, mobile commerce capabilities.

SAP Commerce Cloud, SAP's e-commerce platform, is designed to empower businesses to establish reliable and scalable online stores. Emphasizing innovation at scale, it utilizes enterprise-wide data to enhance profitability and customer satisfaction. The platform focuses on delivering connected, insightful, and adaptable shopping experiences through feature-rich and scalable solutions. Businesses leveraging SAP Commerce Cloud can anticipate driving profitable outcomes, ensuring a seamless shopping journey, and harnessing data for informed decision-making. For a deeper understanding, the website delves into specific functionalities such as product content management, experience management, order management, and integration with other SAP solutions and third-party applications.

Sample Customers

Man Crates, FUGOO, Pink Lily Boutique, Di Bruno Bros., Sportbike Track Gear, Shabby Apple, Tucker Blair, TwirlyGirl, Bottle Breacher, SISU Guard, The Smart Baker, Enjuku Racing, Chuck Levins, Rogue American Apparel, Shields of Strength, Treadmill, US Patriot Tactical

NHS 24

Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms. Updated: November 2024.

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We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.