Bigcommerce vs SAP Commerce Cloud comparison

Bigcommerce and SAP are both solutions in the eCommerce Platforms category. Bigcommerce is ranked #15, while SAP is ranked #2 with an average rating of 7.8. Bigcommerce holds a 2.1% mindshare in P, compared to SAP’s 15.1% mindshare. Additionally, 100% of Bigcommerce users are willing to recommend the solution, compared to 77% of SAP users who would recommend it.

Bigcommerce

Read 1 Bigcommerce review

442 Views
219 Comparison Views

100% willing to recommend

SAP Commerce Cloud

Read 18 SAP Commerce Cloud reviews

4,759 Views
2,608 Comparison Views

77% willing to recommend

Bigcommerce

SAP Commerce Cloud

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Executive Summary

We performed a comparison between Bigcommerce and SAP Commerce Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms.

To learn more, read our detailed eCommerce Platforms Report (Updated: February 2025).

Buyer's Guide

eCommerce Platforms

February 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bigcommerce

Ranking in eCommerce Platforms

15th

Average Rating

10.0

Reviews Sentiment

9.2

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Commerce Cloud

Ranking in eCommerce Platforms

2nd

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the eCommerce Platforms category, the mindshare of Bigcommerce is 2.1%, up from 1.4% compared to the previous year. The mindshare of SAP Commerce Cloud is 15.1%, down from 20.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms

Featured Reviews

Joe Palko

Business Management Consultant at Your Store Wizards

Easy to use, robust and fast checkout capabilities, and offers a wholesale interface for B2B customers

There is very little that needs to be improved, as BigCommerce is very proactive and is continuously releasing new updates. They are very effective at modernizing their product, but since no product is perfect and can always improve, a few things that I think BigCommerce could do better is to create a better reporting module for merchants. There are apps available that help with this in their app store, but it would be nice to have this built-in for things such as running reports for sales tax reporting. The theme editor that was recently added is wonderful, but it not totally intuitive.

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Ankit Bhagat

Management Consultant at PwC

A scalable tool that can be integrated with any platform

The product's setup is not a big issue. I would rate the product's setup an eight out of ten. The time taken for deployment depends from project to project. I have worked on projects which completed deployment in three to six months and others where the process took a year to complete. We follow the agile methodology for the tool's deployment. We conduct the unit testing, and IT testing and then release the solution to our platform. You need a 25-30 member team to manage the deployment process which can include business analysts, project managers, front-end and back-end developers, and QAs. Four to five technical staff is required for the product's maintenance. This technical staff team analyzes issues and asks the developers to fix them. The issues get fixed and implemented in the solution's next release.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"BigCommerce has an excellent B2B interface, which gives merchants the ability to sell with different price books and the ability to segment clients."

"The tool has good performance."

"Hybris Commerce's most valuable feature is the simple integration with ERP."

"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."

"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."

"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."

"The user interface can be customized."

"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."

"The tool supports multiple currencies."

More SAP Commerce Cloud pros

Cons

"The theme editor that was recently added is wonderful, but it not totally intuitive."

"They could include additional types of payment implementations. Right now they are just providing CyberSourse."

"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."

"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."

"The learning curve is high."

"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."

"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."

"The support team should improve the response time."

"They have just started to work with the cloud, but they only support Microsoft Azure."

More SAP Commerce Cloud cons

Pricing and Cost Advice

Information not available

"The price is quite high."

"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."

"I don't know the cost, but it can be expensive."

"This is an expensive solution."

"The price is too high."

"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."

"The solution is very expensive in Turkey."

"The solution is expensive."

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Comparison Review

it_user9726

Architect at Sapient

Oct 5, 2013

WCS vs Hybris vs ATG - Feature Smackdown

They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…

Read full review

Top Industries

By visitors reading reviews

Educational Organization

65%

Computer Software Company

13%

Retailer

Hospitality Company

Educational Organization

56%

Computer Software Company

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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Earn 20 points

What do you like most about SAP Hybris Commerce?

The user interface can be customized.

See all answers

What needs improvement with SAP Hybris Commerce?

The learning curve is high.

See all answers

What is your primary use case for SAP Hybris Commerce?

The solution is used to build e-commerce websites.

See all answers

Comparisons

HCL Digital Commerce vs Bigcommerce

Compared 28% of the time

Salesforce Commerce Cloud vs Bigcommerce

Compared 28% of the time

More Bigcommerce Competitors

Salesforce Commerce Cloud vs SAP Commerce Cloud

Compared 26% of the time

Adobe Commerce vs SAP Commerce Cloud

Compared 23% of the time

Oracle ATG vs SAP Commerce Cloud

Compared 14% of the time

Shopify vs SAP Commerce Cloud

Compared 13% of the time

Elastic Path vs SAP Commerce Cloud

Compared 3% of the time

More SAP Commerce Cloud Competitors

Product Reports

Buyer's Guide

eCommerce Platforms

February 2025

Download Bigcommerce product report

Buyer's Guide

SAP Commerce Cloud

January 2025

Download SAP Commerce Cloud product report

Also Known As

No data available

SAP Hybris Commerce, Hybris

Overview

Hosted e-commerce website creation solution that includes single-page checkout, live chat integration, mobile commerce capabilities.

Bigcommerce

SAP Commerce Cloud, SAP's e-commerce platform, is designed to empower businesses to establish reliable and scalable online stores. Emphasizing innovation at scale, it utilizes enterprise-wide data to enhance profitability and customer satisfaction. The platform focuses on delivering connected, insightful, and adaptable shopping experiences through feature-rich and scalable solutions. Businesses leveraging SAP Commerce Cloud can anticipate driving profitable outcomes, ensuring a seamless shopping journey, and harnessing data for informed decision-making. For a deeper understanding, the website delves into specific functionalities such as product content management, experience management, order management, and integration with other SAP solutions and third-party applications.

SAP

Sample Customers

Man Crates, FUGOO, Pink Lily Boutique, Di Bruno Bros., Sportbike Track Gear, Shabby Apple, Tucker Blair, TwirlyGirl, Bottle Breacher, SISU Guard, The Smart Baker, Enjuku Racing, Chuck Levins, Rogue American Apparel, Shields of Strength, Treadmill, US Patriot Tactical

NHS 24

Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms. Updated: February 2025.

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