We performed a comparison between HCL Digital Commerce and SAP Commerce Cloud based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Has all the modules needed for an order management solution."
"I haven't faced any issues with the product's stability."
"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."
"The most valuable solution is that it allows you to adapt it according to the customer's needs."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"We have found the B2B, B2C and D2C very valuable."
"The tool has good performance."
"The user interface can be customized."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."
"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."
"The product catalog is an area that needs improvement."
"Lacks option to purchase individual modules."
"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."
"The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner."
"The stack needs to be improved; they need to start using more new technologies."
"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
"Hybris is not currently using microservices."
"The support team should improve the response time."
"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"A public cloud solution of this software would open great possibilities."
HCL Digital Commerce is ranked 6th in eCommerce Platforms with 6 reviews while SAP Commerce Cloud is ranked 2nd in eCommerce Platforms with 18 reviews. HCL Digital Commerce is rated 6.8, while SAP Commerce Cloud is rated 8.0. The top reviewer of HCL Digital Commerce writes " Needs improvement in the area of integration and should offer better adaptability to new environments". On the other hand, the top reviewer of SAP Commerce Cloud writes "A scalable tool that can be integrated with any platform ". HCL Digital Commerce is most compared with Salesforce Commerce Cloud, Adobe Commerce, Bigcommerce, Oracle ATG and Shopify, whereas SAP Commerce Cloud is most compared with Shopify, Salesforce Commerce Cloud, Adobe Commerce, Oracle ATG and Oracle Commerce Cloud. See our HCL Digital Commerce vs. SAP Commerce Cloud report.
See our list of best eCommerce Platforms vendors.
We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.