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Oracle ATG vs SAP Commerce Cloud comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Oracle ATG
Ranking in eCommerce Platforms
4th
Average Rating
8.0
Number of Reviews
9
Ranking in other categories
No ranking in other categories
SAP Commerce Cloud
Ranking in eCommerce Platforms
2nd
Average Rating
8.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the eCommerce Platforms category, the mindshare of Oracle ATG is 8.7%, down from 9.3% compared to the previous year. The mindshare of SAP Commerce Cloud is 16.2%, down from 19.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms
 

Featured Reviews

Satya Kishore Sunkavalli - PeerSpot reviewer
Jan 9, 2023
The solution offers a great way to share products, profiles, and user accounts across multiple sites
For our e-commerce site, we make use of the entire ATG suite and its multisite concept. This allows us to have multiple sites running on the platform. We take full advantage of all the components such as ATG's BCC (Business Control Center) and XM (Experience Manager). We also use the e-commerce…
JiteshArora - PeerSpot reviewer
Apr 27, 2022
Can be connected to any of the SAP tools and is a complete e-commerce system
We use it to monitor customer experience with regard to e-commerce It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here. It's connected to the whole SAP tool, and you…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features that help us to change the product and pricing are good. They give us enough flexibility to manage this application."
"The tool is useful for B2B retail operations. The e-commerce platform is helpful for our customers when searching for products they want to buy. They can look up items using part numbers or product descriptions, which helps them find exactly what they want. We rely on the search functionality a lot."
"The product is really good. It is a robust tool that can scale up in any business, including some multi-million businesses."
"The most valuable features are all the promotion capabilities and the tiered-pricing capabilities."
"The merchandising part is where the business user adds and configures permissions, which is quite important for us."
"The tool's most valuable features are its integration with various scanners, OCR capability, and ability to populate the system with a lot of information. We use the workload automation feature occasionally."
"We have found the B2B, B2C and D2C very valuable."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"The tool supports multiple currencies."
"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."
"Hybris offers a platform designed for speed."
 

Cons

"There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that."
"Oracle has a cloud solution, but some on-prem features are not available in the cloud version."
"The only issue with the tool is that it is not cloud-based."
"The UI might not be the fanciest, and since it's an older system, our customers are sometimes hesitant to invest in it. They're even considering moving to new e-commerce solutions, maybe even something custom-built in-house."
"One drawback is that the tool could be more agile in adding new features. Since the product is very big, new features aren't added continuously. However, it already meets most of our requirements for day-to-day use."
"So far, with Oracle ATG, I haven't seen any good cloud-based solutions."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
"A public cloud solution of this software would open great possibilities."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."
"The support team should improve the response time."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."
"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."
 

Pricing and Cost Advice

"The tool's licensing is costly. Finding the right talent to manage it is also a challenge."
"The product's pricing is moderate. We use a license module."
"Oracle ATG is an expensive solution."
"The solution is expensive."
"This is an expensive solution."
"I don't know the cost, but it can be expensive."
"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."
"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
"The solution is very expensive in Turkey."
"The price is quite high."
"The price is too high."
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Comparison Review

it_user9726 - PeerSpot reviewer
Oct 5, 2013
WCS vs Hybris vs ATG - Feature Smackdown
They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…
 

Top Industries

By visitors reading reviews
Retailer
15%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
8%
Educational Organization
50%
Computer Software Company
9%
Manufacturing Company
8%
Retailer
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle ATG?
The tool's most valuable features are its integration with various scanners, OCR capability, and ability to populate the system with a lot of information. We use the workload automation feature occ...
What needs improvement with Oracle ATG?
The tool is not cloud-based, and licensing and hosting are expensive. The tool can be improved in both areas.
What is your primary use case for Oracle ATG?
My company's clients use the tool for e-commerce.
 

Also Known As

ATG
SAP Hybris Commerce, Hybris
 

Learn More

 

Overview

 

Sample Customers

Agilent, Shenhua Group Corporation Ltd., Fox Head Inc., Netshoes, Mr. Price, Retail World AE, Sascar, Banca Transilvania, UL, Fox Head, Carolina Biological Supply, Groupe Dynamite
NHS 24
Find out what your peers are saying about Oracle ATG vs. SAP Commerce Cloud and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.