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Oracle ATG vs SAP Commerce Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle ATG
Ranking in eCommerce Platforms
5th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
SAP Commerce Cloud
Ranking in eCommerce Platforms
2nd
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the eCommerce Platforms category, the mindshare of Oracle ATG is 9.4%, up from 9.2% compared to the previous year. The mindshare of SAP Commerce Cloud is 15.1%, down from 20.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms
 

Featured Reviews

PankajKumar22 - PeerSpot reviewer
Useful for B2B retail operations and order management but UI is bland and old
The UI might not be the fanciest, and since it's an older system, our customers are sometimes hesitant to invest in it. They're even considering moving to new e-commerce solutions, maybe even something custom-built in-house. It's quite basic and bland compared to today's modern web developments, which have enhanced user experiences. We're just providing support services to our customers, and they’ve been exploring a move to Oracle Commerce. However, there's some concern about Oracle Commerce's future, especially since support for version 11.3.2 is set to end in March 2025. We haven’t heard back from Oracle regarding any plans to extend support. We’re just keeping the lights on for now, but a transformation might be on the horizon. We have done some proof of concept with Oracle Commerce.
Ankit Bhagat - PeerSpot reviewer
A scalable tool that can be integrated with any platform
The product's setup is not a big issue. I would rate the product's setup an eight out of ten. The time taken for deployment depends from project to project. I have worked on projects which completed deployment in three to six months and others where the process took a year to complete. We follow the agile methodology for the tool's deployment. We conduct the unit testing, and IT testing and then release the solution to our platform. You need a 25-30 member team to manage the deployment process which can include business analysts, project managers, front-end and back-end developers, and QAs. Four to five technical staff is required for the product's maintenance. This technical staff team analyzes issues and asks the developers to fix them. The issues get fixed and implemented in the solution's next release.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are all the promotion capabilities and the tiered-pricing capabilities."
"The tool is useful for B2B retail operations. The e-commerce platform is helpful for our customers when searching for products they want to buy. They can look up items using part numbers or product descriptions, which helps them find exactly what they want. We rely on the search functionality a lot."
"The tool's most valuable features are its integration with various scanners, OCR capability, and ability to populate the system with a lot of information. We use the workload automation feature occasionally."
"The merchandising part is where the business user adds and configures permissions, which is quite important for us."
"The features that help us to change the product and pricing are good. They give us enough flexibility to manage this application."
"The product is really good. It is a robust tool that can scale up in any business, including some multi-million businesses."
"The tool has good performance."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"We have found the B2B, B2C and D2C very valuable."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."
 

Cons

"So far, with Oracle ATG, I haven't seen any good cloud-based solutions."
"Oracle has a cloud solution, but some on-prem features are not available in the cloud version."
"There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that."
"One drawback is that the tool could be more agile in adding new features. Since the product is very big, new features aren't added continuously. However, it already meets most of our requirements for day-to-day use."
"The UI might not be the fanciest, and since it's an older system, our customers are sometimes hesitant to invest in it. They're even considering moving to new e-commerce solutions, maybe even something custom-built in-house."
"The only issue with the tool is that it is not cloud-based."
"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"A public cloud solution of this software would open great possibilities."
"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."
"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."
"The stack needs to be improved; they need to start using more new technologies."
"The support team should improve the response time."
"Hybris is not currently using microservices."
 

Pricing and Cost Advice

"Oracle ATG is an expensive solution."
"The tool's licensing is costly. Finding the right talent to manage it is also a challenge."
"The product's pricing is moderate. We use a license module."
"The price is quite high."
"This is an expensive solution."
"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
"The solution is very expensive in Turkey."
"The solution is expensive."
"I don't know the cost, but it can be expensive."
"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."
"The price is too high."
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Comparison Review

it_user9726 - PeerSpot reviewer
Oct 5, 2013
WCS vs Hybris vs ATG - Feature Smackdown
They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…
 

Top Industries

By visitors reading reviews
Retailer
16%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
7%
Educational Organization
56%
Computer Software Company
8%
Manufacturing Company
7%
Retailer
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle ATG?
The tool's most valuable features are its integration with various scanners, OCR capability, and ability to populate the system with a lot of information. We use the workload automation feature occ...
What needs improvement with Oracle ATG?
The tool is not cloud-based, and licensing and hosting are expensive. The tool can be improved in both areas.
What is your primary use case for Oracle ATG?
My company's clients use the tool for e-commerce.
 

Also Known As

ATG
SAP Hybris Commerce, Hybris
 

Overview

 

Sample Customers

Agilent, Shenhua Group Corporation Ltd., Fox Head Inc., Netshoes, Mr. Price, Retail World AE, Sascar, Banca Transilvania, UL, Fox Head, Carolina Biological Supply, Groupe Dynamite
NHS 24
Find out what your peers are saying about Oracle ATG vs. SAP Commerce Cloud and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.