Try our new research platform with insights from 80,000+ expert users

Oracle ATG vs SAP Commerce Cloud comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Oracle ATG
Ranking in eCommerce Platforms
4th
Average Rating
8.0
Reviews Sentiment
7.8
Number of Reviews
9
Ranking in other categories
No ranking in other categories
SAP Commerce Cloud
Ranking in eCommerce Platforms
2nd
Average Rating
8.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the eCommerce Platforms category, the mindshare of Oracle ATG is 9.0%, up from 9.1% compared to the previous year. The mindshare of SAP Commerce Cloud is 15.8%, down from 19.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms
 

Featured Reviews

Satya Kishore Sunkavalli - PeerSpot reviewer
The solution offers a great way to share products, profiles, and user accounts across multiple sites
We're currently exploring cloud solutions for our e-commerce solution. Oracle has a cloud solution, but some on-prem features are not available in the cloud version. I started looking into what other cloud products are available that we can leverage. I would like Oracle to add all the on-prem features of the solution to the cloud.
JiteshArora - PeerSpot reviewer
Can be connected to any of the SAP tools and is a complete e-commerce system
The WCS management or content management is not that great. Every one and a half to two years, Hybris stops updating or supporting previous versions. This means that the end-customer has to update their version every time. SAP Hybris can work on the virtual commerce (VR) feature, which is new to the market.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is really good. It is a robust tool that can scale up in any business, including some multi-million businesses."
"The tool's most valuable features are its integration with various scanners, OCR capability, and ability to populate the system with a lot of information. We use the workload automation feature occasionally."
"The most valuable features are all the promotion capabilities and the tiered-pricing capabilities."
"The tool is useful for B2B retail operations. The e-commerce platform is helpful for our customers when searching for products they want to buy. They can look up items using part numbers or product descriptions, which helps them find exactly what they want. We rely on the search functionality a lot."
"The features that help us to change the product and pricing are good. They give us enough flexibility to manage this application."
"The merchandising part is where the business user adds and configures permissions, which is quite important for us."
"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."
"The tool has good performance."
"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."
"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."
"Hybris offers a platform designed for speed."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"We have found the B2B, B2C and D2C very valuable."
"Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software."
 

Cons

"One drawback is that the tool could be more agile in adding new features. Since the product is very big, new features aren't added continuously. However, it already meets most of our requirements for day-to-day use."
"So far, with Oracle ATG, I haven't seen any good cloud-based solutions."
"The only issue with the tool is that it is not cloud-based."
"Oracle has a cloud solution, but some on-prem features are not available in the cloud version."
"There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that."
"The UI might not be the fanciest, and since it's an older system, our customers are sometimes hesitant to invest in it. They're even considering moving to new e-commerce solutions, maybe even something custom-built in-house."
"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."
"The support team should improve the response time."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"Hybris is not currently using microservices."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
"The learning curve is high."
"The WCS management or content management is not that great."
"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."
 

Pricing and Cost Advice

"The tool's licensing is costly. Finding the right talent to manage it is also a challenge."
"Oracle ATG is an expensive solution."
"The product's pricing is moderate. We use a license module."
"The price is quite high."
"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
"This is an expensive solution."
"The solution is expensive."
"The solution is very expensive in Turkey."
"I don't know the cost, but it can be expensive."
"The price is too high."
"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."
report
Use our free recommendation engine to learn which eCommerce Platforms solutions are best for your needs.
823,795 professionals have used our research since 2012.
 

Comparison Review

it_user9726 - PeerSpot reviewer
Oct 5, 2013
WCS vs Hybris vs ATG - Feature Smackdown
They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…
 

Top Industries

By visitors reading reviews
Retailer
14%
Computer Software Company
14%
Financial Services Firm
11%
Wholesaler/Distributor
7%
Educational Organization
52%
Computer Software Company
8%
Manufacturing Company
8%
Retailer
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle ATG?
The tool's most valuable features are its integration with various scanners, OCR capability, and ability to populate the system with a lot of information. We use the workload automation feature occ...
What needs improvement with Oracle ATG?
The tool is not cloud-based, and licensing and hosting are expensive. The tool can be improved in both areas.
What is your primary use case for Oracle ATG?
My company's clients use the tool for e-commerce.
 

Also Known As

ATG
SAP Hybris Commerce, Hybris
 

Learn More

 

Overview

 

Sample Customers

Agilent, Shenhua Group Corporation Ltd., Fox Head Inc., Netshoes, Mr. Price, Retail World AE, Sascar, Banca Transilvania, UL, Fox Head, Carolina Biological Supply, Groupe Dynamite
NHS 24
Find out what your peers are saying about Oracle ATG vs. SAP Commerce Cloud and other solutions. Updated: December 2024.
823,795 professionals have used our research since 2012.