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Oracle Commerce Cloud vs SAP Commerce Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Commerce Cloud
Ranking in eCommerce Platforms
6th
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SAP Commerce Cloud
Ranking in eCommerce Platforms
2nd
Average Rating
8.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the eCommerce Platforms category, the mindshare of Oracle Commerce Cloud is 4.6%, down from 5.5% compared to the previous year. The mindshare of SAP Commerce Cloud is 15.7%, down from 20.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms
 

Featured Reviews

PankajKumar22 - PeerSpot reviewer
Enhanced product search for effective order management challenges and satisfactory support
Previously, the main purpose was for e-commerce. They implemented features like placing orders and searching orders. They used Oracle Endeca extensively for searching the products, and Oracle ATG for creating a user interface where customers could place orders Previously, it used to serve the…
Ankit Bhagat - PeerSpot reviewer
A scalable tool that can be integrated with any platform
The product's setup is not a big issue. I would rate the product's setup an eight out of ten. The time taken for deployment depends from project to project. I have worked on projects which completed deployment in three to six months and others where the process took a year to complete. We follow the agile methodology for the tool's deployment. We conduct the unit testing, and IT testing and then release the solution to our platform. You need a 25-30 member team to manage the deployment process which can include business analysts, project managers, front-end and back-end developers, and QAs. Four to five technical staff is required for the product's maintenance. This technical staff team analyzes issues and asks the developers to fix them. The issues get fixed and implemented in the solution's next release.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Oracle Commerce Cloud are it provides all sorts of administrative essentials for our commerce. It helps deliver products from production from the supplier to the customer."
"The search had extended functionality, allowing searches with product code, subcategories, barcode, partial descriptions, etc."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
"The tool supports multiple currencies."
"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."
"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."
"The user interface can be customized."
"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."
"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"Hybris offers a platform designed for speed."
 

Cons

"Oracle Commerce Cloud could improve the accessibility features."
"ATG is not evolving much, and there's a huge license cost."
"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."
"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."
"The support team should improve the response time."
"The learning curve is high."
"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."
"The stack needs to be improved; they need to start using more new technologies."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."
 

Pricing and Cost Advice

Information not available
"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."
"The solution is very expensive in Turkey."
"This is an expensive solution."
"The price is too high."
"The solution is expensive."
"I don't know the cost, but it can be expensive."
"The price is quite high."
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Comparison Review

it_user9726 - PeerSpot reviewer
Oct 5, 2013
WCS vs Hybris vs ATG - Feature Smackdown
They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…
 

Top Industries

By visitors reading reviews
Retailer
13%
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
9%
Educational Organization
53%
Computer Software Company
8%
Manufacturing Company
8%
Retailer
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Oracle Commerce Cloud?
ATG is not evolving much, and there's a huge license cost. Finding people with this skill set in the market has become difficult. Customizing the product was also problematic, affecting its suitabi...
What is your primary use case for Oracle Commerce Cloud?
Previously, the main purpose was for e-commerce. They implemented features like placing orders and searching orders. They used Oracle Endeca extensively for searching the products, and Oracle ATG f...
What advice do you have for others considering Oracle Commerce Cloud?
If a business is small with fewer customizations and integrations, Oracle Commerce Cloud is suitable. For larger businesses with more integrations, consider other platforms. I'd rate the solution e...
 

Also Known As

Commerce Cloud
SAP Hybris Commerce, Hybris
 

Learn More

 

Overview

 

Sample Customers

Moleskine, Corello, The Vermont Country Store, Team Sportia
NHS 24
Find out what your peers are saying about Oracle Commerce Cloud vs. SAP Commerce Cloud and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.