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HCL Digital Commerce vs Shopify comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

HCL Digital Commerce
Ranking in eCommerce Platforms
6th
Average Rating
7.2
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Shopify
Ranking in eCommerce Platforms
5th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the eCommerce Platforms category, the mindshare of HCL Digital Commerce is 5.0%, up from 4.1% compared to the previous year. The mindshare of Shopify is 11.1%, up from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms
 

Featured Reviews

Amman Anup Kumar - PeerSpot reviewer
Needs improvement in the area of integration and should offer better adaptability to new environments
I have been trying to put together a website for the last year and a half, and I have been facing some problems because the tool is unable to integrate properly with my ERP product. It is difficult to find coders for HCL Digital Commerce who can do a good job within a reasonable amount of time. I think the development curve of the tool is just too long, and there aren't enough good coders, while whoever is available takes a lot of time. The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner. If you try to tell HCL Digital Commerce that you need front-end integration, which is a standard practice right now, HCL will take a lot of time as a lot of things are not available as an out-of-the-box feature. You have to spend more time and money to get things developed in HCL Digital Commerce, which I believe causes challenges for users, especially in an Indian scenario where the tool has a primary market.
Janis Karasa - PeerSpot reviewer
Helps to set up an online store for businesses
If you have a physical business, like a shop on the street, and you want to take it online but don't know how to do it, you have a couple of options. You could contact a developer or set up an account on Shopify and create your online store there. Shopify is similar to WordPress. It's a content management system specifically built for e-commerce. You can add your products, upload photos, and set up your store fairly easily, even if you don't know how to code. It's designed for people who don't know how to code but want to create a basic online store. Some business owners don't want to deal with this, so they hire web developers specializing in Shopify to help set up their online store. If you're not satisfied with the default settings or appearance of your Shopify store, you can also hire a Shopify specialist to customize the code, layout, and other aspects of the website that you can't modify within Shopify itself. What I like most about the tool is its ability to integrate applications. You can add various apps, such as review applications to handle reviews or apps that help with upselling. There are many different applications available. Another feature I appreciate is the ability to connect your store to your Instagram or Meta account. It is also user-friendly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."
"The most valuable solution is that it allows you to adapt it according to the customer's needs."
"Has all the modules needed for an order management solution."
"I haven't faced any issues with the product's stability."
"The tool is easy to use and flexible. It is flexible enough to tailor to your requirements."
"For the initial setup phase, many online tutorials are available, making the process easy."
"The most valuable feature is its strong SEO capabilities."
"If you have a physical business, like a shop on the street, and you want to take it online but don't know how to do it, you have a couple of options. You could contact a developer or set up an account on Shopify and create your online store there."
"The product has a few free-to-use features. It is easy to navigate and has good visuals as well."
"It has a brilliant inventory system to help you manage your store."
"Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization."
"Shopify can be used without any coding knowledge."
"The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration."
 

Cons

"HCL Digital Commerce should improve its integration capabilities with other platforms."
"The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner."
"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."
"The product catalog is an area that needs improvement."
"Lacks option to purchase individual modules."
"It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."
"The order processing and saving of the changes for the product should have automatic functioning."
"There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in."
"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."
"Previously, Shopify had a limitation of 200 product variations, which posed a challenge for businesses with multiple product options like different colors and sizes. However, they have increased this limit to 1,000 variations, greatly improving the platform's functionality. Besides that, I don't see any major issues that need improvement."
"Many of our clients complain because it's costly and not an open-source."
"If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use."
"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."
 

Pricing and Cost Advice

"For our companies and our users, the price is quite high."
"HCL Digital Commerce's licensing costs are annual. It is expensive."
"I believe that HCL Digital Commerce is one of the most expensive products on the market."
"Depending on the client's requirements, they can choose either the basic plan or the premium plan."
"This is the only platform to enforce its own transaction fee unless you use Shopify Payments Content, which doesn’t automatically reformat when you switch themes."
"The tool's pricing depends on how big your online store is."
"The pricing of the solution is economical. The enterprise version is more expensive, however, we do not use it. We pay for the license on a monthly basis and there are payment gateway charges associated with transactions, typically around two percent or as applicable."
"They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."
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Top Industries

By visitors reading reviews
Educational Organization
13%
Manufacturing Company
12%
Computer Software Company
11%
Real Estate/Law Firm
9%
Educational Organization
58%
Computer Software Company
8%
Retailer
4%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HCL Digital Commerce?
I haven't faced any issues with the product's stability.
What is your experience regarding pricing and costs for HCL Digital Commerce?
HCL Digital Commerce's licensing costs are annual. It is expensive.
What needs improvement with HCL Digital Commerce?
HCL Digital Commerce should improve its integration capabilities with other platforms.
What do you like most about Shopify?
For the initial setup phase, many online tutorials are available, making the process easy.
What is your experience regarding pricing and costs for Shopify?
The tool's pricing depends on how big your online store is.
What needs improvement with Shopify?
Previously, Shopify had a limitation of 200 product variations, which posed a challenge for businesses with multiple product options like different colors and sizes. However, they have increased th...
 

Also Known As

IBM Digital Commerce, IBM WebSphere Commerce
No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

CEWE, J.J. Keller, Shop.ca, 360training.com, Bon-Ton, HH Gregg, Dahl Sverige AB, Terranova, Lindt
RadioShack, Hawaiian Airlines, ThirdLove, Whistle, Essio Shower, Silk Therapeutics, Slack, Beamz Interactive, National Aquarium, GoNoodle, Toronto Life, FiftyThree
Find out what your peers are saying about HCL Digital Commerce vs. Shopify and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.