Adobe Commerce vs Shopify comparison

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Adobe Commerce

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Executive Summary

We performed a comparison between Adobe Commerce and Shopify based on real PeerSpot user reviews.

Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Adobe Commerce vs. Shopify Report (Updated: January 2025).

Adobe Commerce vs. Shopify

January 2025

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Helped 831,158 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Commerce

Ranking in eCommerce Platforms

3rd

Average Rating

8.2

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Shopify

Ranking in eCommerce Platforms

5th

Average Rating

8.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the eCommerce Platforms category, the mindshare of Adobe Commerce is 13.9%, up from 12.1% compared to the previous year. The mindshare of Shopify is 10.9%, up from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms

Featured Reviews

Chirag Bhavsar

Founder and CEO at Coduzion Technologies Pvt Ltd

Handles order processing, customer management, configuration, third party payment integration, and shipping matters

Magento has a solution for every business scale, but there were a few issues in the framework itself where there were minor performance issues which they are now working on. Hopefully within six to seven months, if those performance issues are fixed, they will provide a more flexible headless e-commerce approach to their framework, then there will be a greater scope for them overall to be on the larger scale. They are already a competitor with Shopify, but this can put them more on point on to the merchants. Because Magento is relatively new, even though Magento 1 has been in market for 16 or 17 years, Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later.

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Janis Karasa

Freelance Web Developer at Self Employed

Helps to set up an online store for businesses

If you have a physical business, like a shop on the street, and you want to take it online but don't know how to do it, you have a couple of options. You could contact a developer or set up an account on Shopify and create your online store there. Shopify is similar to WordPress. It's a content management system specifically built for e-commerce. You can add your products, upload photos, and set up your store fairly easily, even if you don't know how to code. It's designed for people who don't know how to code but want to create a basic online store. Some business owners don't want to deal with this, so they hire web developers specializing in Shopify to help set up their online store. If you're not satisfied with the default settings or appearance of your Shopify store, you can also hire a Shopify specialist to customize the code, layout, and other aspects of the website that you can't modify within Shopify itself. What I like most about the tool is its ability to integrate applications. You can add various apps, such as review applications to handle reviews or apps that help with upselling. There are many different applications available. Another feature I appreciate is the ability to connect your store to your Instagram or Meta account. It is also user-friendly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Magento has changed over the years, but one of the most interesting aspects is that it gets the job done, and a vast community of experts is knowledgeable about the solution."

"We have the ability to resolve service issues since Magento enables us to invest more time in dealing with custom requirements."

"The platform provides an easy way to customize its features."

"Magento provides a strong backing, meaning it can handle the order processing, customer management, configuration, third party payment integration, and shipping matters. There is a standard, very well set up architecture already present in Magento that helps them set up their online shops with much precision. Clients can see their reports, their daily sales, their best selling products, and their best buying customers so that they can target them through mails or just follow up with them. These are the main default features which make Magento so attractive."

"The most valuable feature in this solution I have found to be that I have the ability to find all the analytics that I need. It has very good integrations with social media platforms and other tools."

"It provides AI features, including a tool called Insight for AI-driven product recommendations."

"The most valuable feature of the solution is its ease of integration with any upfront platform or CMS solution."

"As compared to platforms such as ATG or Commerce Cloud, its interface is easy to use. Magento also provides seamless administration for business users. You can also integrate an OMS to an extent. You don't need to have a dedicated OMS. You can leverage the out-of-the-box features of Magento, which is very valuable for startups. Other platforms, such as Commerce Cloud, don't have an OMS, and you have to have your own OMS solution."

More Adobe Commerce pros

"Shopify can be used without any coding knowledge."

"If you have a physical business, like a shop on the street, and you want to take it online but don't know how to do it, you have a couple of options. You could contact a developer or set up an account on Shopify and create your online store there."

"The product has a few free-to-use features. It is easy to navigate and has good visuals as well."

"The most valuable feature is its strong SEO capabilities."

"It has a brilliant inventory system to help you manage your store."

"Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization."

"The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration."

"For the initial setup phase, many online tutorials are available, making the process easy."

Cons

"I'm not a technical person, but we had some kind of late response in page loading, let's say page load speed."

"The solution takes a huge amount of time to complete the root cause analysis."

"The hardware requirements of the tool should be made better, as it is a solution that is very heavy on the servers, and it makes it expensive to host many servers."

"One significant drawback of Commerce is its substantial size, which allows for extensive customization but also elongates the development process for an e-commerce website."

"Should have a way to communicate properly with the team that builds the platform"

"The solution’s performance could be improved."

"Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later."

"The data analysis could be improved. The data that you receive whenever you go into the backend of the platform for the analysis is very simple and basic, it could be a little more sophisticated in order to be closer to the client. The data analysis and intelligence of the platform could be better."

More Adobe Commerce cons

"There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in."

"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."

"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."

"The order processing and saving of the changes for the product should have automatic functioning."

"If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use."

"It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."

"Previously, Shopify had a limitation of 200 product variations, which posed a challenge for businesses with multiple product options like different colors and sizes. However, they have increased this limit to 1,000 variations, greatly improving the platform's functionality. Besides that, I don't see any major issues that need improvement."

"Many of our clients complain because it's costly and not an open-source."

Pricing and Cost Advice

"The cost of implementation is cheap compared to other solutions."

"We transitioned from the platform's commercial license to the open-source version, which helped optimize costs without affecting our sales."

"The price of the solution increased after Adobe acquired Magento. At this point, we know the price of Magento and SAP, and while they may have lower entry tickets, they are ultimately comparable."

"Many implementations were open-source. We also had a couple of enterprise-level implementations, but I didn't have visibility on the licensing cost."

"This solution is cheaper than some of its competitors. However, the price depends on which country you are in. In some countries, such as Greece or some Southeastern European countries, the price for the client can be expensive."

"The product offers an open-source version, which is free. There are licensing options for Adobe Commerce's cloud version."

"The pricing of the solution is economical. The enterprise version is more expensive, however, we do not use it. We pay for the license on a monthly basis and there are payment gateway charges associated with transactions, typically around two percent or as applicable."

"They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."

"The tool's pricing depends on how big your online store is."

"This is the only platform to enforce its own transaction fee unless you use Shopify Payments Content, which doesn’t automatically reformat when you switch themes."

"Depending on the client's requirements, they can choose either the basic plan or the premium plan."

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Top Industries

By visitors reading reviews

Educational Organization

77%

Computer Software Company

Retailer

Financial Services Firm

Educational Organization

60%

Computer Software Company

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Magento?

The customization capabilities of Adobe Commerce are great.

What needs improvement with Magento?

The limited availability of experienced developers can make the product costly to maintain.

What is your primary use case for Magento?

At our company, we use Adobe Commerce to support a couple of system integrations. The solution is used for real-time data fetching from the back-end of SAP ERP solution. Our organization deploys Ad...

What do you like most about Shopify?

For the initial setup phase, many online tutorials are available, making the process easy.

What is your experience regarding pricing and costs for Shopify?

The tool's pricing depends on how big your online store is.

What needs improvement with Shopify?

Previously, Shopify had a limitation of 200 product variations, which posed a challenge for businesses with multiple product options like different colors and sizes. However, they have increased th...

Salesforce Commerce Cloud vs Adobe Commerce

Comparisons

Compared 35% of the time

SAP Commerce Cloud vs Adobe Commerce

Compared 23% of the time

HCL Digital Commerce vs Adobe Commerce

Compared 8% of the time

Oracle ATG vs Adobe Commerce

Compared 5% of the time

OroCommerce vs Adobe Commerce

Compared 4% of the time

More Adobe Commerce Competitors

Salesforce Commerce Cloud vs Shopify

Compared 27% of the time

SAP Commerce Cloud vs Shopify

Compared 23% of the time

Oracle ATG vs Shopify

Compared 10% of the time

OroCommerce vs Shopify

Compared 4% of the time

ZenBasket vs Shopify

Compared 4% of the time

More Shopify Competitors

Product Reports

Download Adobe Commerce product report

Adobe Commerce

January 2025

Download Shopify product report

December 2024

Also Known As

Magento, EPiServer Digital Commerce

No data available

Learn More

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Adobe

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Overview

Adobe Commerce offers IT teams a versatile solution to effortlessly launch personalized commerce experiences while ensuring security and speed, all without starting from scratch. It provides a solid foundation of commerce functionality that allows businesses to swiftly enter the market with confidence. With pre-configured composable services, businesses can easily deploy and integrate these services to enhance their commerce foundation. The platform also supports the creation and integration of secure and scalable applications that extend native capabilities and seamlessly integrate with third-party solutions in a serverless PCI-compliant environment. Thanks to App Builder tools, customization becomes more accessible, reducing the overall cost of ownership.

For commerce teams, Adobe Commerce provides a dynamic platform that adapts as customer needs evolve. It enables omnichannel personalization through commerce data, delivering personalized content, promotions, recommendations, and site search through advanced AI and machine learning. This translates to an increased reach to new markets, brands, or business models. The platform empowers users with business-specific, user-friendly tools infused with AI capabilities, thereby enhancing marketing and merchandising efforts. Moreover, businesses can expand their commerce capabilities further by choosing from a vast array of free and premium apps and extensions available in the Commerce Marketplace, covering everything from back-office integrations to customer experience solutions, making it a comprehensive and flexible commerce solution.

Shopify is an easy to use, fast, and secure eCommerce platform. Its CMS platform comes with several dynamic and useful features to help users create and manage their websites. The solution’s high-end security features, insightful analytics, user-friendly interface, and vast range of third-party integrations makes it one of the top platforms in the market.

Shopify Features

Shopify has many valuable key features. Some of the most useful ones include:

Customizable templates
Shopify POS
Out-of-the-box SEO tools
Shopify dropshipping
Shopify analytics
Abandoned cart reminders
App store

Shopify Benefits

There are several benefits to implementing Shopify. Some of the biggest advantages the solution offers include:

Better security: Because Shopify provides 256-bits SSL Certification to every website and is Level-1 PCI Compliant, you have guaranteed security that ensures the complete safety of sensitive customer information, including credit card details, phone numbers, email IDs, home addresses, etc.

Personalization options: Because Shopify is a very versatile platform, it provides several different built-in tools and options that allow you to personalize your website according to your specific needs and requirements. In addition to being able to customize website themes, users can offer customers personalized coupons, sale notifications, different shipping options, and payment methods.

Smartphone compatibility: Shopify is compatible with smartphones and other mobile devices, making it easy for users to design, host, and manage websites.

User-friendly interface: The platform’s functionalities are easy to understand because Shopify comes with a very easy-to-use user interface.

Fast loading speed: Shopify is designed with robust and optimized hardware to enable fast loading speeds so websites can load in seconds.

Free 24/7 customer service: Another advantage of Shopify is that it provides customer service around the clock. They have community forums, chat, and voice support services available for their clients to help them resolve issues quickly. Shopify also has a vast database of FAQs.

Thousands of applications: Shopify has its own app store so users can choose from thousands of applications to add new features to their eCommerce store. The app store also enables the content management system to be lightweight and provides desired features to its customers.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Shopify solution.

Badrilal P., Shopify Developer at Freelance, says, “Shopify can be used without any coding knowledge; just drag and drop and configuring, those are the basics. It's a great solution for people who are in the initial phase of their business. They can use it to easily set up a store that includes product info, product pricing, add to cart, payment methods, gateway integration, menus, contact us forms, and inquiry forms. Anyone can set those features up in one day using Shopify. That's a huge benefit for our customers.”

PeerSpot user Tushar K., Co-founder at Dotmagic Infotech/Shopify Expert at Dotmagic Infotech, mentions, “The most valuable features are the core structure and backend structure. Our clients are easily able to manage their sites at the backend. Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization. It is all very easy to handle.”

Sample Customers

Magento has over 200,000 customers worldwide, including Bjorn Borg, Heath Ceramics, Harper's Bazaar, Kidstuff, International Military Antiques, Gifts That Gives, and Rovio Entertainment Ltd.

RadioShack, Hawaiian Airlines, ThirdLove, Whistle, Essio Shower, Silk Therapeutics, Slack, Beamz Interactive, National Aquarium, GoNoodle, Toronto Life, FiftyThree