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Shopify vs ZenBasket comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Shopify
Ranking in eCommerce Platforms
4th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
ZenBasket
Ranking in eCommerce Platforms
8th
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the eCommerce Platforms category, the mindshare of Shopify is 10.2%, up from 10.1% compared to the previous year. The mindshare of ZenBasket is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms
 

Featured Reviews

Alex Osmichenko - PeerSpot reviewer
Have managed to grow sales quickly but experience challenges with integration and commission
The primary use case for Shopify is when I want to quickly build an online store. I utilize Shopify as an online store to manage and grow my retail business. I use it to boost my online sales Shopify is easy to start and has an intuitive onboarding process for customers. It is very good in terms…
Tempreviewer Bf - PeerSpot reviewer
A powerful tool with great inventory management and a user-friendly interface
ZenBasket has been fantastic in terms of updating our inventory and keeping us well-informed about incoming orders. These features have significantly reduced our manual workload and enhanced customer satisfaction. However, it would be wonderful if we could have more opportunities to customize the appearance of our store. While the automated updates and order notifications have been a great help, having greater flexibility in in-store customization would be a positive addition. It would allow us to align our online presence more closely with our brand and potentially improve the overall shopping experience for our customers. Providing these customization options would not only maintain the streamlined operations but also give us the opportunity to create a visually distinctive and engaging online store that sets us apart in a positive way. For the next time they make it better, it would be good if more people could pay in different ways.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization."
"For the initial setup phase, many online tutorials are available, making the process easy."
"Shopify can be used without any coding knowledge."
"If you have a physical business, like a shop on the street, and you want to take it online but don't know how to do it, you have a couple of options. You could contact a developer or set up an account on Shopify and create your online store there."
"The most valuable feature is its strong SEO capabilities."
"The product has a few free-to-use features. It is easy to navigate and has good visuals as well."
"It has a brilliant inventory system to help you manage your store."
"I would absolutely recommend Shopify to others."
"The most valuable features of ZenBasket include its ability to streamline inventory management and optimize order processing."
 

Cons

"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."
"If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use."
"It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."
"Many of our clients complain because it's costly and not an open-source."
"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."
"Previously, Shopify had a limitation of 200 product variations, which posed a challenge for businesses with multiple product options like different colors and sizes. However, they have increased this limit to 1,000 variations, greatly improving the platform's functionality. Besides that, I don't see any major issues that need improvement."
"There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in."
"Shopify users pay a higher commission as they scale."
"It would be wonderful if we could have more opportunities to customize the appearance of our store."
 

Pricing and Cost Advice

"Depending on the client's requirements, they can choose either the basic plan or the premium plan."
"This is the only platform to enforce its own transaction fee unless you use Shopify Payments Content, which doesn’t automatically reformat when you switch themes."
"They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."
"The tool's pricing depends on how big your online store is."
"The pricing of the solution is economical. The enterprise version is more expensive, however, we do not use it. We pay for the license on a monthly basis and there are payment gateway charges associated with transactions, typically around two percent or as applicable."
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Top Industries

By visitors reading reviews
Educational Organization
56%
Computer Software Company
7%
Manufacturing Company
4%
Retailer
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Shopify?
For the initial setup phase, many online tutorials are available, making the process easy.
What is your experience regarding pricing and costs for Shopify?
The pricing starts at around thirty dollars for the basic subscription with a two percent payment commission, and can go up to two thousand dollars a month plus payment commission, which becomes a ...
What needs improvement with Shopify?
Shopify does not have inventory management capabilities, requiring custom integration with ERP, which could be made easier. Additionally, making third-party tool integrations smoother would be bene...
What do you like most about ZenBasket?
The most valuable features of ZenBasket include its ability to streamline inventory management and optimize order processing.
What needs improvement with ZenBasket?
ZenBasket has been fantastic in terms of updating our inventory and keeping us well-informed about incoming orders. These features have significantly reduced our manual workload and enhanced custom...
What is your primary use case for ZenBasket?
We use the solution for online shopping. A grocery store boasting an extensive product range is a shopper's dream. It offers a wide selection of food and household items, catering to a variety of t...
 

Comparisons

No data available
 

Overview

 

Sample Customers

RadioShack, Hawaiian Airlines, ThirdLove, Whistle, Essio Shower, Silk Therapeutics, Slack, Beamz Interactive, National Aquarium, GoNoodle, Toronto Life, FiftyThree
Information Not Available
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