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BigFix vs Cisco Secure Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
6.6
Cisco Secure Endpoint's customer support is praised for responsiveness, knowledge, and effective assistance, although some experience slow response times.
 

Room For Improvement

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Sentiment score
6.5
Cisco Secure Endpoint needs better integration, streamlined dashboard, improved support, enhanced malware filtering, AI integration, and competitive pricing.
 

Scalability Issues

No sentiment score available
Sentiment score
8.8
Cisco Secure Endpoint offers scalable, easy deployment across varied environments, enhanced by SecureX integration, requiring minimal management effort.
 

Setup Cost

No sentiment score available
No sentiment score available
Cisco Secure Endpoint offers flexible, justified pricing from $2-$3 per endpoint, with savings through Enterprise Agreement bundling.
 

Stability Issues

No sentiment score available
Sentiment score
5.8
Cisco Secure Endpoint is highly stable and reliable, with minimal issues, consistently praised across large deployments.
 

Valuable Features

No sentiment score available
Sentiment score
8.5
Cisco Secure Endpoint provides robust malware protection and threat analytics with integration and automation features for enhanced endpoint security.
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
95
Ranking in other categories
Configuration Management (5th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Cisco Secure Endpoint
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
48
Ranking in other categories
Endpoint Detection and Response (EDR) (12th), Cisco Security Portfolio (6th)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 0.9%, up from 0.8% compared to the previous year. The mindshare of Cisco Secure Endpoint is 1.6%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
AKSHAYK - PeerSpot reviewer
Identifies the malicious content in an organization's network
We must install an agent on every laptop. We do not know how to do it for the network. We shouldn’t have to install agents individually if it's a corporate network. The product does not provide options like tunnel creation or virtual appliances. If there are 2000 users and only one network administrator, installing the agent on every laptop will be time-consuming.
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816,562 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
50%
Financial Services Firm
8%
Government
6%
Computer Software Company
6%
Computer Software Company
18%
Government
9%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements could be made in asset management.
What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
I am not entirely sure about the exact licensing cost. It ranges from 2,000 to 2,500 INR annually.
What needs improvement with Cisco Secure Endpoint?
Previously, there were options to uninstall the agent without a password if you had admin access, and this could be improved. It may require a password for uninstalling clients, which would be help...
 

Also Known As

Tivoli Endpoint Manager
Cisco AMP for Endpoints
 

Learn More

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Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Find out what your peers are saying about BigFix vs. Cisco Secure Endpoint and other solutions. Updated: October 2024.
816,562 professionals have used our research since 2012.