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BigFix vs Cynet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
8.1
Cynet provides highly rated 24/7 responsive support, with excellent SOC integration, though portal and feature support needs improvement.
Their SOC side support, when a threat is detected, is excellent.
 

Room For Improvement

No sentiment score available
Sentiment score
5.5
Cynet needs improvements in mobile support, reporting, integrations, incident visibility, and support infrastructure, especially in Asia.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
 

Scalability Issues

No sentiment score available
Sentiment score
8.5
Cynet offers scalable security solutions across industries, supporting diverse environments with ease of expansion and seamless onboarding.
Cynet is very scalable.
 

Setup Cost

No sentiment score available
Sentiment score
6.6
Cynet offers budget-friendly pricing with comprehensive security components, costing between $18,000 and $28,000 annually, plus per license fees.
I think the pricing of Cynet is fair and one of the better options in the market.
 

Stability Issues

No sentiment score available
Sentiment score
8.6
Cynet is highly reliable and stable, with consistent high ratings for efficiency and minimal resource usage compared to alternatives.
 

Valuable Features

No sentiment score available
Sentiment score
8.4
Cynet offers user-friendly, scalable security with automated features, 24/7 support, and comprehensive ransomware and malware protection for all teams.
The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
95
Ranking in other categories
Configuration Management (5th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Cynet
Ranking in Endpoint Protection Platform (EPP)
16th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
37
Ranking in other categories
Security Information and Event Management (SIEM) (10th), User Entity Behavior Analytics (UEBA) (4th), Endpoint Detection and Response (EDR) (14th), Threat Deception Platforms (3rd), Network Detection and Response (NDR) (4th), Extended Detection and Response (XDR) (10th), Ransomware Protection (5th)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 0.9%, up from 0.8% compared to the previous year. The mindshare of Cynet is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Ch342 - PeerSpot reviewer
Continuously improving and comes with automated response and SIEM/SOC
This is the third company I've worked with, and I've brought them in as a provider. For me, it's as good as it gets. Nobody likes to talk about tens, but they have a better record of detection than CrowdStrike, and they didn't shut down the world like CrowdStrike. If you really dig down into it, who are the founders of the companies? On the one hand, you have a guy who used to be a consultant, I believe, and we know they're full of it. On the other hand, you got a guy who hacked into an Israeli bank, I think, when he was about 15 years old. They eventually hired him, and now this is his third startup. So, when you look at it that way, there's no comparison.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
49%
Financial Services Firm
8%
Government
6%
Computer Software Company
6%
Computer Software Company
18%
Financial Services Firm
7%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements could be made in asset management.
When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What is your experience regarding pricing and costs for Cynet?
I don't have specific information about integration capabilities or licensing costs.
 

Also Known As

Tivoli Endpoint Manager
No data available
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Meuhedet, East Boston Neighborhood Health Center
Find out what your peers are saying about BigFix vs. Cynet and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.