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BigFix vs Cynet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Configuration Management (6th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Cynet
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
Security Information and Event Management (SIEM) (12th), User Entity Behavior Analytics (UEBA) (5th), Endpoint Detection and Response (EDR) (14th), Threat Deception Platforms (4th), Network Detection and Response (NDR) (4th), Extended Detection and Response (XDR) (9th), Ransomware Protection (6th)
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 0.8% compared to the previous year. The mindshare of Cynet is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Zubair Ahmad - PeerSpot reviewer
Managed threat detection efficiently with minimal resource usage
We used the solution as a Managed Detection and Response (MDR) service. It detected threats, and the team managing our services took care of it. We did not face any major challenges or attacks, and memory utilization was minimal. It functioned very well Cynet was valuable since it efficiently…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like most is that it is a powerful solution."
"BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"The best feature of BigFix is its multi-platform support."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"Cynet's most valuable features are laptop and server performance, internal network monitoring, and external firewall lock management."
"It is quite stable. I would rate the stability of the solution a nine out of ten."
"My clients have used Cynet since it is a very automated solution with excellent detection capabilities."
"The most valuable feature of this solution is the network part of it because most of the endpoint products in XDS products we find Cynet has networking user behavior analysis and network analysis, for the whole team."
"I like that you can implement it in the managed service portfolio."
"I would recommend Cynet to others."
"The initial setup is simple and user-friendly."
"Cynet is unique in that it has almost everything included and it was built up from the ground, instead of a bundle of purchased and composed modules. It gives you easier very good visibility than Sentinel One as well as a lower maintenance burden."
 

Cons

"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""
"The console interface is not friendly, and requires training before using it in production."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"The product is quite buggy and complicated to use."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"I'd like to see more data loss prevention within the product."
"There could be more customization options and detailed information provided in the reports."
"Previously, we used Cynet, but transitioned to Trend Micro due to the lack of complete SSO services, which were costly."
"Having a DLP feature would add value"
"Their technical support can be improved in terms of speed when opening a ticket."
"It is an endpoint agent, but they don't have a probe for checking the network traffic. They could improve from this point of view."
"Its dashboard is not so good. On the dashboard, they don't show the count for client endpoints, which is a failure of this product. This count should be shown on the dashboard. I have 1,000 clients, but I can't see it anywhere on the dashboard."
"The reporting functionality in Cynet may not be as comprehensive or flexible as desired."
 

Pricing and Cost Advice

"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"Its price is very reasonable."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"Its licensing is on a monthly basis."
"The price is very competitive."
"The licensing for Cynet is yearly. The solution pricing depends on the customer, but it is not very expensive."
"My company's customers have to make yearly payments towards the licensing costs of the solution. Cynet is not expensive."
"Cynet is very affordable."
"it's not cheap, but I would rate it a three out of ten. If one is cheap and ten is expensive."
"Everything is included in this one solution and the pricing is pretty competitive."
"I don't have specific information about integration capabilities or licensing costs."
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Top Industries

By visitors reading reviews
Educational Organization
52%
Financial Services Firm
7%
Government
6%
Computer Software Company
5%
Computer Software Company
16%
Comms Service Provider
8%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and si...
When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What is your experience regarding pricing and costs for Cynet?
The price is competitive, so I cannot complain about it.
 

Comparisons

 

Also Known As

Tivoli Endpoint Manager
No data available
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Meuhedet, East Boston Neighborhood Health Center
Find out what your peers are saying about BigFix vs. Cynet and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.