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BigFix vs Heimdal Patch and Asset Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Patch Management
8th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (25th), Unified Endpoint Management (UEM) (11th)
Heimdal Patch and Asset Man...
Ranking in Patch Management
27th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Patch Management category, the mindshare of BigFix is 4.6%, down from 8.6% compared to the previous year. The mindshare of Heimdal Patch and Asset Management is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
BigFix4.6%
Heimdal Patch and Asset Management0.7%
Other94.7%
Patch Management
 

Featured Reviews

Ravi Khanchandani - PeerSpot reviewer
Founder Director at Techsa Services
Long-term partnership improves customer satisfaction and delivers efficient endpoint management
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them. Their software distribution is very efficient because they use a pull mechanism rather than a push mechanism, allowing each machine to download from the closest repository and install themselves. The same assessment mechanism applies for real-time vulnerability remediation, allowing identification, evaluation, and automatic remediation across machines. Compliance metrics typically measure the patch percentages deployed against the number of endpoints, which could be various device types including virtual machines and mobile devices. Measurements are taken against each device type, looking into compliance percentages for browsers such as Chrome and Edge based on their versions.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Has plug-and-play capability once configured and good reporting system
The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of BigFix is the software deployment."
"The most valuable feature for me is patching, because it's helped me to make sure I am always compliant."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"The solution has many useful features; its main advantage is simplicity—you can do everything from one console, regardless of the task, and it supports many operating systems and is scalable to up to 250,000 clients."
"I think BigFix is a very good solution, and I rate it ten out of ten."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"The best feature of BigFix is its multi-platform support."
"I’ve found patching to be the most valuable feature of the solution."
"The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits."
 

Cons

"The remote software installation could be better."
"There is limited support or assistance when creating new deployment tasks."
"The deployment has room for improvement and can be more streamlined."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements."
"The reporting and dashboard parts have room for improvement."
"I would like better support on the backend."
"The console interface is not friendly, and requires training before using it in production."
"Their technical support needs some improvement. We have had some cases where we didn't get enough support from the support team but I think it's improving now."
"The tool needs to be more user-friendly."
 

Pricing and Cost Advice

"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"It might be about $23 a client."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"Its price is very reasonable."
"I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Computer Software Company
6%
Construction Company
15%
Agriculture
10%
University
8%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it easier for customers to subscribe and unsubscribe.
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most affordable or competitive option, there is room for improvement. Additional feat...
What is your primary use case for BigFix?
I have been working at Tech Data for the last 12 plus years.
 

Also Known As

Tivoli Endpoint Manager
Thor Foresight Enterprise
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Brother, Symbion, CPH West
Find out what your peers are saying about Qualys, Microsoft, NinjaOne and others in Patch Management. Updated: May 2026.
896,563 professionals have used our research since 2012.