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BigFix vs Heimdal Patch and Asset Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Patch Management
8th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (29th), Unified Endpoint Management (UEM) (9th)
Heimdal Patch and Asset Man...
Ranking in Patch Management
27th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Patch Management category, the mindshare of BigFix is 4.5%, down from 9.6% compared to the previous year. The mindshare of Heimdal Patch and Asset Management is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
BigFix4.5%
Heimdal Patch and Asset Management0.6%
Other94.9%
Patch Management
 

Featured Reviews

AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Has plug-and-play capability once configured and good reporting system
The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice."
"We've actually fixed the patching by improving our patch application by almost 60%."
"The solution is unbelievably scalable."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"It's easy to use, not complicated."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits."
 

Cons

"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"The reporting still needs improvement since customers want specific reporting, such as N-1 month patching reports."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"The product is quite buggy and complicated to use."
"Be careful. It's a super powerful tool. It can be unforgiving, i.e., if you do some of the things wrong, it can be a nightmare."
"I would like better support on the backend."
"I deducted two points because BigFix is not a brand that you can just use. It is not very user-friendly."
"The tool needs to be more user-friendly."
 

Pricing and Cost Advice

"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The license is subscription-based."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"The cost is slightly high."
"The price is very fair."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Computer Software Company
6%
Construction Company
15%
Agriculture
10%
University
8%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it easier for customers to subscribe and unsubscribe.
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most affordable or competitive option, there is room for improvement. Additional feat...
What is your primary use case for BigFix?
I have been working at Tech Data for the last 12 plus years.
 

Also Known As

Tivoli Endpoint Manager
Thor Foresight Enterprise
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Brother, Symbion, CPH West
Find out what your peers are saying about Qualys, Microsoft, NinjaOne and others in Patch Management. Updated: May 2026.
894,807 professionals have used our research since 2012.