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BigFix vs Heimdal Patch and Asset Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Patch Management
7th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
100
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (21st), Unified Endpoint Management (UEM) (10th), Autonomous Endpoint Management (7th)
Heimdal Patch and Asset Man...
Ranking in Patch Management
38th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Patch Management category, the mindshare of BigFix is 4.6%, down from 5.9% compared to the previous year. The mindshare of Heimdal Patch and Asset Management is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
BigFix4.6%
Heimdal Patch and Asset Management0.8%
Other94.6%
Patch Management
 

Featured Reviews

InderjeetSingh4 - PeerSpot reviewer
Administrator at a tech vendor with 10,001+ employees
End-to-end automation has simplified patching and software deployment across thousands of servers
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initiated through the patch policy, it appears on the console but arrives in chunks. When targeting hundreds of servers from the patch policy, the actions come in chunks such as ten out of six, ten out of nine, or ten out of fifteen. This fragmented approach creates a significant challenge for the patching team to monitor the action status. I would recommend that the development team provide a single action or one to two actions instead of multiple actions requiring individual monitoring. A broad status update could be provided to the client indicating the overall progress of the patch policy implementation rather than requiring monitoring of every individual action. This would reduce the bandwidth required by the team to track multiple actions on the console.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Has plug-and-play capability once configured and good reporting system
The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Now, the process is centrally controlled, reported, and has an independently formed location (also over Internet)."
"The most valuable feature is patch management, a must have, even for Linux and iOS."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management."
"The most valuable feature is the patching, as it's much more flexible than SCCM with better cross-platform support and more options for what we can do."
"We are able to decrease the number of high and critical vulnerabilities by at least 30% in six months, which is a huge improvement and makes the environment more secure."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has been a benefit to my organization."
"BigFix has helped us to compress our patch cycles, reducing the work from thirty to forty people to just one to two people while also improving central patching and software spend through better data."
"The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits."
 

Cons

"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"They need better integration."
"Maybe they could introduce a preview of what is going to happen next, because generally what the project is doing is just asking you to execute some actions."
"While performing integration, we face many issues with IBM solution. We need detailed information about those issues that can help users to mitigate them."
"I would like better support on the backend."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"We are looking for better images for third-party operations like article databases, for example, other article application servers, and the SAP applications."
"I'm looking for them to make big web UI improvements."
"The tool needs to be more user-friendly."
 

Pricing and Cost Advice

"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"The license is subscription-based."
"The price of the solution is high. There are not any additional fees from the standard license."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
9%
Construction Company
6%
Construction Company
16%
Agriculture
11%
Financial Services Firm
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise68
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for BigFix?
I rate the price for BigFix as medium, neither low nor high.
What needs improvement with BigFix?
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initiated through the patch policy, it appears on the console but arrives in chunks. W...
What is your primary use case for BigFix?
My current use case involves being one of the products and one of the clients implementing this tool.
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Also Known As

Tivoli Endpoint Manager
Thor Foresight Enterprise
 

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Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Brother, Symbion, CPH West
Find out what your peers are saying about Qualys, Microsoft, Ivanti and others in Patch Management. Updated: October 2026.
920,769 professionals have used our research since 2012.