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BigFix vs Heimdal Patch and Asset Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Patch Management
8th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (29th), Unified Endpoint Management (UEM) (9th)
Heimdal Patch and Asset Man...
Ranking in Patch Management
27th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Patch Management category, the mindshare of BigFix is 4.5%, down from 9.6% compared to the previous year. The mindshare of Heimdal Patch and Asset Management is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
BigFix4.5%
Heimdal Patch and Asset Management0.6%
Other94.9%
Patch Management
 

Featured Reviews

Ravi Khanchandani - PeerSpot reviewer
Founder Director at Techsa Services
Long-term partnership improves customer satisfaction and delivers efficient endpoint management
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them. Their software distribution is very efficient because they use a pull mechanism rather than a push mechanism, allowing each machine to download from the closest repository and install themselves. The same assessment mechanism applies for real-time vulnerability remediation, allowing identification, evaluation, and automatic remediation across machines. Compliance metrics typically measure the patch percentages deployed against the number of endpoints, which could be various device types including virtual machines and mobile devices. Measurements are taken against each device type, looking into compliance percentages for browsers such as Chrome and Edge based on their versions.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Has plug-and-play capability once configured and good reporting system
The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, I think it's a great product and a product that most people would really get a lot of benefit out of."
"Patch management is vital for security posture, so I wouldn't be surprised if BigFix is becoming increasingly popular."
"BigFix has two advantages over other solutions: its price is competitive and we found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"It is a one-stop tool that allows you to do everything; it supports reporting, vulnerability management, patch management, and configuration, and all things can be done in one tool."
"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."
"BigFix has helped us to compress our patch cycles, reducing the work from thirty to forty people to just one to two people while also improving central patching and software spend through better data."
"Patch management is no longer a problem."
"Altogether, help desk calls have been reduced by around 50%."
"The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits."
 

Cons

"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"We are looking for better images for third-party operations like article databases, for example, other article application servers, and the SAP applications."
"The remote software installation could be better."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"The reporting still needs improvement since customers want specific reporting, such as N-1 month patching reports."
"The product is quite buggy and complicated to use."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"The tool needs to be more user-friendly."
 

Pricing and Cost Advice

"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"The price is very fair."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"It might be about $23 a client."
"The price is reasonable, but our customers find it expensive."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Computer Software Company
6%
Construction Company
15%
Agriculture
10%
University
8%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it easier for customers to subscribe and unsubscribe.
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most affordable or competitive option, there is room for improvement. Additional feat...
What is your primary use case for BigFix?
I have been working at Tech Data for the last 12 plus years.
 

Also Known As

Tivoli Endpoint Manager
Thor Foresight Enterprise
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Brother, Symbion, CPH West
Find out what your peers are saying about Qualys, Microsoft, NinjaOne and others in Patch Management. Updated: May 2026.
895,151 professionals have used our research since 2012.