BigFix and Ivanti Patch for Endpoint Manager are both reputable endpoint management solutions with distinct advantages. Based on user reviews, BigFix receives praise for its comprehensive management capabilities and strong support, although it is perceived as more complex to deploy. Ivanti Patch for Endpoint Manager is highlighted for its user-friendly features and ease of use, though its pricing and support are seen less favorably compared to BigFix.
Features: BigFix is recognized for its robust patch management and automation capabilities, comprehensive reporting, and cross-platform support. Ivanti Patch for Endpoint Manager is highlighted for its user-friendly patching process, integration with other security tools, and real-time data insights. Users find Ivanti easier to navigate, though BigFix's extensive features offer more depth for complex environments.
Room for Improvement: Users suggest that BigFix can improve in terms of its deployment complexity, user experience, and speed of updating patches. Ivanti is criticized for occasional stability issues, the need for better user support, and higher licensing costs. Both products have areas where improvements would enhance their offerings, such as a more user-centric focus for BigFix and improved stability and support for Ivanti.
Ease of Deployment and Customer Service: BigFix is described as having a steeper learning curve and requiring a longer deployment time. However, once deployed, it receives favorable feedback on its management capabilities and customer service. Ivanti Patch for Endpoint Manager is valued for its quicker deployment and easier setup process, though its customer service is viewed less positively compared to BigFix. Users find BigFix's support more responsive and effective.
Pricing and ROI: BigFix generally receives positive feedback regarding its cost-effectiveness and long-term ROI, though initial setup costs are perceived as high. Ivanti Patch for Endpoint Manager, while noted for its higher licensing fees, is praised for offering good value through streamlined operations and effective patch management. Users feel the initial investment in BigFix pays off over time, whereas Ivanti's higher ongoing costs are a trade-off for its user-friendly features.
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
Patch for Endpoint Manager can swiftly detect vulnerabilities in Windows, Mac OS, Linux, and hundreds of third-party apps (Acrobat Flash/Reader, Java, Web browsers, and more) and deploy expertly pre-tested patches everywhere you need them.
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