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Bigin by Zoho CRM vs Sage CRM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bigin by Zoho CRM
Ranking in CRM
38th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Sage CRM
Ranking in CRM
27th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the CRM category, the mindshare of Bigin by Zoho CRM is 0.9%, up from 0.5% compared to the previous year. The mindshare of Sage CRM is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

MR
A flexible CRM solution that helps to add pipeline details
Zoho CRM is a flexible solution where we can add pipeline details.  We can add users and products to the workflows.  Zoho CRM needs to incorporate HRM.  I have been using the product for a year.  Zoho CRM is stable.  Zoho CRM's deployment is easy. Anyone can do it without learning.  I rate…
Samuel Benavides - PeerSpot reviewer
Useful employee and client monitoring, reliable, and good online support database
I would encourage people to use this solution. Sage CRM is effective because it allows for all communication, transactions, cases, opportunities, and leads to be accessed by team members. This means that even if an individual is absent, the team can still respond to clients, customers, or suppliers in a timely manner. As a result, there is a high level of efficiency in decision-making and time management with the use of CRM. It is highly flexible. I rate Sage CRM an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate Bigin by Zoho CRM nine out of ten."
"We can add users and products to the workflows."
"We have found the solution to be stable."
"The solution's technical support is fast to respond."
"It has been helpful for opportunity management and lease management."
"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."
"The part I like the most is the reporting."
"The most valuable feature is the case management system, which allows for the customization of workflows and saving solutions."
"Sage CRM is flexible, customizable, and user-friendly."
"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."
 

Cons

"Zoho CRM needs to incorporate HRM."
"The user interface is too modular and fragmented, posing challenges. The UI could be much better by the year 2025."
"The scalability of this solution depends on whether you have a team that can configure it for scale."
"I would like Sage to improve their UI."
"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."
"With regards to monitoring the transaction with alerts, it could be better."
"Sage CRM doesn't have a dashboard for dynamic reporting."
"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."
"Its user interface could be better."
"The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement."
 

Pricing and Cost Advice

Information not available
"The product is expensive."
"We have a yearly license."
"We pay for eight core modules and 20 user licenses and this costs us $1500 per year."
"From an African perspective, the solution is relatively expensive."
"Though my company has to have a perpetual license per user, there is a need to make annual payments towards the costs attached to the support my organization receives from Sage CRM's technical team."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
29%
Government
13%
Manufacturing Company
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Bigin by Zoho CRM?
We can add users and products to the workflows.
What is your primary use case for Bigin by Zoho CRM?
Zoho CRM is a flexible solution where we can add pipeline details.
What do you like most about Sage CRM?
The solution's technical support is fast to respond.
What needs improvement with Sage CRM?
The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement.
 

Overview

 

Sample Customers

Information Not Available
Avis, Fuji Xerox, Formula 1
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847,646 professionals have used our research since 2012.