BigPanda and Cisco UCS Manager are competing products in the realm of IT management and monitoring. BigPanda has an advantage with its dynamic incident response capabilities, while Cisco UCS Manager excels in robust infrastructure management.
Features:BigPanda focuses on incident management and automation, providing advanced alert correlation, seamless integration with diverse tools, and agile incident response capabilities. Cisco UCS Manager offers comprehensive infrastructure management, efficient resource provisioning, and detailed resource control.
Room for Improvement:BigPanda could enhance custom reporting functionalities, broaden its integration ecosystem, and improve analytics for proactive incident management. Cisco UCS Manager might streamline its interface, facilitate easier navigation, and enhance real-time monitoring capabilities.
Ease of Deployment and Customer Service:BigPanda provides a cloud-based deployment model, ensuring a straightforward setup and swift service engagement. Cisco UCS Manager requires an on-premises setup, allowing extensive customization and offering strong post-deployment support.
Pricing and ROI:BigPanda has moderate initial setup costs, focusing on maximizing ROI through rapid implementation and operational efficiency. Cisco UCS Manager demands higher upfront investment due to its extensive features, yet offers significant long-term value for robust infrastructure control.
BigPanda saves time with its advanced features and manages large environments while requiring fewer resources compared to our previous tool, Netcool.
BigPanda offers significant time-saving, cost-saving, and resource-saving benefits.
I can manage all LAN uplinks and fiber channel storage uplinks directly from UCS Manager.
Cisco UCS Manager provides cost savings by reducing the time support staff spend on long deployments.
Their collaboration was good, and I would rate them nine out of ten.
For technical support, we have only had to address password resets and alert mismatching.
They are generally fast with their responses, although there might be some delays when escalating to the next level.
For a severity one case, a call ensures immediate assistance and resolution of the matter.
With Intersight, service requests are automatically generated, enhancing the user experience and providing timely resolutions.
Regarding Cisco tech, they are pretty good.
We manage a large environment with over 50,000 servers and various monitoring tools like Dynatrace, New Relic, Splunk, Nagios, and Datadog.
It handles large volumes of alerts without limitations.
I rate the scalability of BigPanda at eight.
I can install the hypervisor, such as VMware, and add the servers into the cluster seamlessly.
I would rate the scalability at nine out of ten, probably.
However, when handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer.
I would rate the availability of BigPanda at nine because it's almost 99.99% available.
BigPanda is now stable.
If there's a really complex problem, I would probably give it a ten since it gets escalated quickly.
A 'deep dive' analysis feature would be appreciated to give detailed insights such as CPU usage and disk space analysis.
It would be beneficial if BigPanda leveraged AI to solve critical issues related to editing and sending alerts based on enrichment mapping files.
The planned maintenance feature in BigPanda needs enhancements due to its limited scheduling options.
We would benefit from advancements in AI that offer firmware recommendations automatically, reducing the need for human intervention and vendor communication.
It doesn't work straight out of the UCS, so someone who knows what they're doing is needed immediately, and it can be quite confusing.
While it has been improved from using Java to HTML, simplifying the tabs would enhance user experience.
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
Recently, we acquired an excellent bundle with significant discounts, with offers like buying three servers and getting one free, along with UCSC and fabric included for free.
As long as they can afford it, there is a setup cost involved.
Its automation has significantly improved incident response times, reducing the process to within one minute.
The platform's AI analyzes alert sources and root causes, enhancing real-time incident management and enabling automated resolution.
BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality.
It supports ease of deployment, allowing for quick mass deployments in the data center, saving time and resources by doing so from a remote location.
Whenever there's a failure of any component, it's very easy to swap because you just disassociate that profile, remove the faulty blade, connect the new blade, and associate that profile, maintaining the same MAC address and worldwide port name.
One of the valuable features is the user interface base, specifically the C user interface.
BigPanda Autonomous Operations platform is a cutting-edge solution that helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations.
BigPanda’s Autonomous Operations platform increases the ease with which IT administrators are able to both manage their systems and respond to issues that arise. It combines machine learning and automation, which not only provide administrators with reliable suggestions concerning future issues that may arise, but also allows for certain tasks to be assigned to the system itself. These allow organizations to save both time and resources that can be dedicated to more critical tasks.
BigPanda’s Autonomous Operations platform possesses a simplified and unified user interface, enabling users to manage the solution from one place. The UI allows users to view and manage all of the information and controls that IT teams need to be able to easily access, providing a level of visibility that ensures users will be able to view all of their system’s most up-to-date and critical information at any time that they wish.
Benefits of BigPanda Autonomous Operations Platform
Some the benefits of using BigPanda’s Autonomous Operations platform include:
Reviews from Real Users
BigPanda’s Autonomous Operations platform stands out among its competitors for a number of reasons. Two major ones are its centralized user interface and its ability to easily integrate with other security solutions. The centralized UI gives users the ability to clearly see all their alert data in a single location without having to search for it. Its easy integration allows administrators to augment their IT security capabilities when they find it necessary to do so.
PeerSpot user Larry C., the principal engineer in charge of site operations for a tech vendor, notes this benefit when he writes, "Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
Another PeerSpot user, who is an independent entrepreneur in the IT environment at a tech services company, notes the flexibility of this platform when they write “BigPanda integrates well with other solutions, such as WatchGuard.”
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