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Bitdefender Total Security vs Kaspersky Endpoint Detection and Response Optimum comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Businesses achieve 80% ROI with Bitdefender Total Security, benefiting from cost-effective protection and 20% time savings over three years.
Sentiment score
3.5
Kaspersky EDR Optimum users see quick ROI, reporting a 30% return, though some find financial gains hard to measure.
 

Customer Service

Sentiment score
8.3
Bitdefender Total Security offers extensive support with responsive service, though faster response times and clearer communication are desired.
Sentiment score
7.0
Kaspersky's customer service is reliable, responsive, knowledgeable, timely, and multilingual, though some users experience delays or seek third-party help.
The technical support is good, with a rating of eight out of ten.
We usually solve issues ourselves due to our experience, as paid support is not used.
I rate the technical support between seven and eight out of ten for Kaspersky.
 

Scalability Issues

Sentiment score
8.4
Bitdefender Total Security scales well for small businesses, praised for efficiency, easy device addition, and robust protection.
Sentiment score
8.5
Kaspersky Endpoint Detection and Response Optimum is praised for scalability but may require vendor input and XDR integration for improvement.
The scalability of Bitdefender Total Security is impressive, and I would rate it a nine out of ten due to its strong capabilities.
It is very easy for me to scale.
Currently, I find it good and easily scalable.
 

Stability Issues

Sentiment score
8.6
Bitdefender Total Security is praised for its stability and reliability, with users experiencing smooth updates and no major issues.
Sentiment score
8.5
Kaspersky Endpoint Detection and Response Optimum is praised for stability and reliability, though occasional agent disconnections were noted.
The stability of Bitdefender Total Security is high, and I would rate it at nine out of ten.
The solution is highly stable, scoring more than nine in terms of protection.
Kaspersky Endpoint Detection and Response Optimum is stable.
 

Room For Improvement

Bitdefender Total Security needs enhancements in stability, resource usage, ransomware flexibility, and better online privacy, support, and VPN options.
Kaspersky EDR needs integration, scalability, compatibility improvements, unified management, easier setup, transparent pricing, and enhanced feature transparency.
There is a commercial aspect where having an unlimited VPN would enhance the product.
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included.
Occasionally, I encounter connection problems, and the signal is not very good.
We face challenges with the automated effective awareness platform program (ASAP), particularly with its implementation.
 

Setup Cost

Bitdefender Total Security offers value with moderate pricing, strong features, and flexible license options, despite mixed affordability opinions.
Kaspersky Optimum offers cost-effective pricing, appealing to budget-conscious enterprises, with annual costs around €10,000 and competitive advantages.
The pricing is considered to be a good value for money.
Kaspersky is very cheap compared to solutions like CrowdStrike or other vendors.
The value from Kaspersky is very good, especially since we recently got a special deal.
 

Valuable Features

Bitdefender Total Security offers comprehensive protection and enhancement features, including a VPN, password manager, and centralized management console.
Kaspersky Endpoint Detection offers real-time threat response, advanced dashboard, comprehensive protection, scalability, and efficient automated threat management.
It also offers robust protection against next-generation threats like ransomware and phishing.
It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks.
Kaspersky Endpoint Detection and Response Optimum is effective, especially in isolating computers from the network when needed.
I use Kaspersky to protect the domain and the network, allowing or denying web categories according to business needs.
 

Categories and Ranking

Bitdefender Total Security
Ranking in Endpoint Protection Platform (EPP)
16th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Kaspersky Endpoint Detectio...
Ranking in Endpoint Protection Platform (EPP)
33rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender Total Security is 2.8%, up from 0.7% compared to the previous year. The mindshare of Kaspersky Endpoint Detection and Response Optimum is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sandeep Ramachandran Nair - PeerSpot reviewer
Enhances my daily operation, protects me from online threats and doesn't slow down my system
I haven't used any of the extra add-on modules, even though they have VPN and things like that. But, I really like the warnings I get when I visit low-rated websites. This protects me because the ratings let me know those sites aren't safe, which was something I was missing in my previous antivirus solutions. I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background. Bitdefender has features like a password manager, parental controls, and a VPN – even though I don't use them. It seems like Bitdefender Total Security has everything.
SharjeelFarooque - PeerSpot reviewer
Great threat response, provides for proactivity, and has automated threat identification
In terms of the Pakistani market and talking from a salesperson's perspective, I'd suggest that Kaspersky introduce a bundle of Kaspersky EDR-Optimum or Kaspersky EDR-Expert along with its Business Select/Advance suite. When I say this, I understand the Pakistani market and how slow and less eager organizations are to invest in IT and internet security. Most of them don't invest until or unless they face any attack or network failure. However, in addition to the product, Kaspersky should give EDR-Optimum on the cloud for less than 300 users as well, in case any customer has its whole network on the cloud. That way they can easily use it.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
18%
Healthcare Company
6%
Government
5%
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender Total Security?
I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background.
What is your experience regarding pricing and costs for Bitdefender Total Security?
I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.
What needs improvement with Bitdefender Total Security?
I would find it more useful to receive notifications more often than just reporting on what's happening. I’d like updates on recent changes, new threats, or events in the cybersecurity landscape.
What do you like most about Kaspersky Endpoint Detection and Response Optimum?
The product's most valuable feature is the flexibility of installation with the console and a simple administration strategy.
What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response Optimum?
The value from Kaspersky is very good, especially since we recently got a special deal.
What needs improvement with Kaspersky Endpoint Detection and Response Optimum?
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included. I use this to monitor devices from a centralized location and report any abn...
 

Overview

Find out what your peers are saying about Bitdefender Total Security vs. Kaspersky Endpoint Detection and Response Optimum and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.