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BlackBerry Cylance Cybersecurity vs Microsoft Defender for Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
27th
Average Rating
8.0
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Microsoft Defender for Endp...
Ranking in Endpoint Protection Platform (EPP)
1st
Average Rating
8.0
Number of Reviews
184
Ranking in other categories
Advanced Threat Protection (ATP) (2nd), Anti-Malware Tools (1st), Endpoint Detection and Response (EDR) (2nd), Microsoft Security Suite (6th)
 

Mindshare comparison

As of October 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, down from 1.6% compared to the previous year. The mindshare of Microsoft Defender for Endpoint is 12.1%, down from 16.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Sep 10, 2024
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Sudhen Swami - PeerSpot reviewer
Jun 26, 2024
Easy to update with good protection and a useful cloud portal
We've mainly used it for endpoints. However, we've also used it for DLP as well. We're also in the process of implementing it for cloud and identity as well. However, it's very good for endpoints, and that's our main focus. The malware protection is good. The visibility it provides is very useful. We can combine visibility with wider security features and alerts around malware, misconfiguration, or any other kinds of threats. The cloud portal is quite good. From there, we are able to see alerts and have colleagues review issues and monitor to see if any patterns arise. It's serving us quite well overall. It allows us to look at other items, like application and browser control. It helps us prioritize threats. We have a process in place now where we can review issues and remediate them effectively. We have been able to integrate a variety of Microsoft security products together. We use Azure AD, for example, and we've begun to implement DLP, among other items. We're looking at labeling and tagging and will expand into that soon. Defender has more stringent system requirements than, for example, Check Point. So when we implemented the Check Point Endpoint agent, that solution didn't mind what version of Windows you were using. When we moved to Defender, Defender had certain system prerequisites that had to be met. So we had to make sure that we're on a minimum version of Windows when we're utilizing Office, and Office has to be a particular version as well. It has more stringent system requirements that have to be met before you can implement it. It works natively together with other Microsoft solutions. Once you get more and more of those different components across the environment, then you start to get better visibility. So, rather than having lots of different solutions, you have fewer solutions and a single vendor solution. That way, you start getting into a position where you get better visibility and integration as well. The standardization is good. It's important. It's helping me with monitoring and learning. Updates and upgrades are quite smooth and seamless. Defender helps us automate routine tasks. Quite a lot of Microsoft is straightforward for us now. Previously, we didn't have enough resources and were unable to look at the alerts. Having this in place makes things a lot more straightforward for us. We have both the technology and the people in place now, alongside the process. We do see the benefits in that, and that's why we're continuing our adoption across the estate in terms of client and server as well. It's helping us avoid looking at multiple dashboards and centralized monitoring. We're not fully there yet. We're getting there. While we haven't witnessed time saving yet, once it's fully deployed, it will. By then, we'll have standardized processes across a single solution. We have saved money, however, as we continue to reduce non-Mircosft systems. Since we won't be using various competing technologies, we can save on licensing costs. We've likely so far saved 15%. While it's hard to estimate exactly how much, the solution has helped us decrease time to detection and time to respond.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"The solution is stable."
"On the management side, we liked the way it displays things."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"This is not an inventory solution, but it helps you take count of how many workstations you have, as well as what software is installed on each of them."
"The best feature is the fact that for certain mobiles you can control your corporate profiles versus your personal profiles. That is amazingly important. Apple just supported the separation of corporate and personal profiles, whereas Android has been doing that for quite some time... Because Android supports that, if an Android phone is lost or stolen, I can wipe out all the corporate-related information from that phone and not touch the personal side. I can separate the apps and I can separate the ability to cut and paste between apps."
"Easy to understand and easy to set up endpoint security solution. It's a multifeatured product with web content filtering and automated investigation features. It also has a fantastic vulnerability management dashboard."
"It's a very solid security system, and the advanced hunting and everything really lets you dive deep into things."
"It does not make Windows slow, as compared to all of the third part antiviruses."
"The most valuable feature is that it comes with the package, so there is no additional installation of third-party software. It's also easy to use."
"The virus scanning capability is excellent, and it feeds all the logs into the Microsoft 365 Defender portal, making them easy to search for."
"We have very good visibility on our endpoints. The level of information it throws back is helpful."
 

Cons

"The solution’s technical support could be improved."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"Making the dashboards a bit modern to make them easier to search would also be helpful."
"The stability could be improved."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"CylancePROTECT could be improved in its technical support and communication."
"Other vendors provide a lot of customization when it comes to integration, which every big organization requires. No big organization depends on one particular tool. Defender lacks that at this point."
"Alerts need to be sent immediately because as it is now, you see some of them without delay and others arrive perhaps 30 minutes later, and it leaves important gaps in terms of information gathering."
"Where we stand right now, compared to other products that are there in the market, they still have to work on their threat intelligence and the overall maturity of detecting the malware."
"The solution can be more user-friendly."
"The scalability could be improved - I would rate it between a seven and an eight."
"I would like to see integrations with other products, such as Spunk and other CM solutions. That would create possibilities for me, and for a SOC, to consolidate all events in an older console, not one provided by Microsoft but provided by a third party, and use it to create more insights."
"The user interface could use some improvement."
"Microsoft Defender for Endpoint should include better automation that will make it faster to detect the latest threats happening across the world."
 

Pricing and Cost Advice

"We would just add more if there are new users, but right now you just need one license for per user."
"CylancePROTECT is an affordable solution."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"The license price for this solution could be better. It's on the expensive side."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"It is an expensive solution. It would be nice if it could be included with the Microsoft Office package."
"It is free."
"The solution is an open source version and was free with a paid version of Windows 10."
"The solution is free with Windows."
"Licensing fees are paid annually through a partner."
"The product is free of charge and comes integrated into Windows."
"Microsoft Defender for Endpoint comes with Windows 10, and it's free. But for you to be able to manage it in the cloud and use the console, you need to have either an Office 365 E5 subscription or a Microsoft M365 subscription. You need to buy an extra license."
"There are different licenses, such as E3 and E5."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
Educational Organization
25%
Computer Software Company
12%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
 

Also Known As

Blackberry Protect
Microsoft Defender ATP, Microsoft Defender Advanced Threat Protection, MS Defender for Endpoint, Microsoft Defender Antivirus
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Petrofrac, Metro CSG, Christus Health
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Endpoint and other solutions. Updated: October 2024.
813,418 professionals have used our research since 2012.