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BlackBerry Cylance Cybersecurity vs CrowdStrike Falcon comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
117
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
30th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
146
Ranking in other categories
Endpoint Detection and Response (EDR) (2nd)
 

Mindshare comparison

As of September 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.8% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.6%, up from 1.1% compared to the previous year. The mindshare of CrowdStrike Falcon is 5.7%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon5.7%
Cortex XDR by Palo Alto Networks3.8%
BlackBerry Cylance Cybersecurity1.6%
Other88.9%
Endpoint Protection Platform (EPP)
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Christopher Elliott - PeerSpot reviewer
Cyber Security Analyst II at a retailer with 10,001+ employees
Granular threat insights have transformed investigations and now reduce alert fatigue and response time
Using CrowdStrike Falcon has changed the way my security team detects, investigates, and responds to threats by making it much more granular. It allows us to dive deep into the details of an investigation and gain a deep understanding of what is occurring. I have seen benefits from having multiple security capabilities on a single platform. It makes the unity of all the detections and information being in one place far more beneficial than having to navigate between devices, assets, or tools. This significantly reduces dwell time. The value I have seen from having endpoint identity, cloud, and other security telemetry in the same CrowdStrike Falcon platform is the same; having it all in one location truly benefits the time to remediation. CrowdStrike Falcon has affected the workload and productivity of my security team by reducing it. We utilize CrowdStrike Falcon Complete as well, and having them serve as the front line for everything eliminates many false positives. When we receive an escalation from them, it is a clear directive stating 'Here is a problem you need to fix,' rather than uncertainty about whether something might be an issue.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is an easy-to-use tool."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"They did what they said, and this solution could apply to any scenario."
"The dashboard is customizable."
"The biggest positive impact I see from Cortex XDR by Palo Alto Networks is a significant reduction in the number of people required to manage it."
"The tool is designed to scale for large enterprises and handle large volumes of data."
"I can highlight that we have not faced any security incidents with Cortex XDR by Palo Alto Networks, and even though our environment is quite dynamic, we have not faced any security incident with Cortex XDR by Palo Alto Networks until now."
"Cortex XDR by Palo Alto Networks saves time in various ways, although the user interface is fairly standard."
"The most valuable feature of CylancePROTECT is the support."
"The ROI is immense, particularly in less dedicated labor hours, and much more in terms of security, particularly when new security flaws have recently appeared."
"It secures different entry points into the network."
"CylancePROTECT works really well with the way we work."
"The initial setup of CylancePROTECT is very easy."
"The solution is pretty easy to scale."
"You can manage all the threats and everything from a centralized dashboard."
"Blackberry Protect offers endpoint protection, it's easy to deploy, and it's scalable and stable."
"We've had security incidents that occurred and within a matter of just a couple of minutes, they were completely remediated and fixed and we didn't even have to think about it."
"I like Falcon's threat detection and endpoint investigation features. It's a user-friendly solution."
"The most valuable features of Crowdstrike Falcon XDR are Spotlight and Discovery, they are helpful. Additionally, the console is user-friendly, with fewer false positives than other solutions."
"My advice to others is this is a good solution that does not require a lot of attention."
"It's very easy to set up."
"The stability is very good."
"Using CrowdStrike Falcon has changed the way my security team detects, investigates, and responds to threats by making it much more granular."
"Scalability is good. We have had no issues with it."
 

Cons

"It takes time to scan the servers and devices."
"I feel that it should not be a licensed activity because a feature should allow us to see applications running on end devices."
"The connection to the internet has not performed as expected."
"The downsides of Cortex XDR by Palo Alto Networks are that in many incidents, when I enter the causality chain, there are numerous logs."
"One thing that was missing was the integration part. Currently, they don't have out-of-box integration with IBM QRadar, or if they have the integration, the integration doesn't work well."
"The main issue I could point out is the offline agents and the way that it is missing."
"There are some false positives."
"To jump from the partner to Palo Alto directly was challenging."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"Technical support is bad. I am not happy with the level of support they offer."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions."
"The initial setup was quite complicated, it took us a month or two with the reseller doing a good job assisting us with the initial configuration."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"When comparing to Microsoft, CrowdStrike Falcon is more expensive."
"Regarding CrowdStrike Falcon's AI capabilities, I think it still needs a little bit of time to learn and improve itself in the environment, but overall it has been pretty accurate."
"Deployment in cloud environments is challenging. Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options."
"CrowdStrike Falcon could improve the EDR functionality."
"For CrowdStrike to work, all the machines need to have an internet connection. This makes it challenging to assist customers without an internet connection. We would like to have a mechanism or relay to make this possible."
"The console is not user-friendly or visually appealing and has room for improvement."
"There are definitely a couple of things CrowdStrike Falcon should improve, but I don't have all of them in my mind at this moment."
"I have worked with their technical support on several problems that were never fully resolved."
 

Pricing and Cost Advice

"Our license will require renewal in August, after which the maintenance will continue as usual."
"This is an expensive solution."
"I feel it is fairly priced."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"We pay our license on a yearly basis and have just renewed for two years."
"The licensing part of the product is too expensive compared to other solutions in the market."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"CylancePROTECT is an affordable solution."
"The license price for this solution could be better. It's on the expensive side."
"It's not so heavily priced; rather, it's average and decent."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"The pricing is definitely high but you get what you pay for, and it's not so high that it prices itself out of the market."
"The pricing could be reduced. If it was more reasonable that would be great."
"There is no license required to use this solution."
"With respect to pricing, my suggestion to others is to evaluate the environment and purchase what you need."
"The tool is a little bit expensive compared to other products, but I think it's okay owing to its quality."
"The pricing will depend upon your volume of usage."
"Different components are additional price points. We got the components that were right for us, but other organizations may require more (or less) components to suit their needs."
"It has an annual license, and it is not that expensive."
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
Jun 27, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing,...
2 out of 3 answers
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Jun 25, 2019
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.
AA
IT Manager with 201-500 employees
Jun 26, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing, you would go with Cylance, but you can always negotiate with both to get the best offers.
 

Top Industries

By visitors reading reviews
Outsourcing Company
12%
Construction Company
11%
Comms Service Provider
11%
Financial Services Firm
10%
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
7%
Manufacturing Company
7%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise43
Large Enterprise72
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. CrowdStrike Falcon and other solutions. Updated: August 2026.
911,602 professionals have used our research since 2012.