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BlackBerry Cylance Cybersecurity vs CrowdStrike Falcon comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
1st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
138
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Threat Intelligence Platforms (TIP) (1st), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (1st)
 

Mindshare comparison

As of March 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of CrowdStrike Falcon is 6.6%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon6.6%
Cortex XDR by Palo Alto Networks3.5%
BlackBerry Cylance Cybersecurity1.3%
Other88.6%
Endpoint Protection Platform (EPP)
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Waleed Omar - PeerSpot reviewer
Information Security Specialist at Arab Open University
Provides effective real-time threat detection with potential for cost optimization
Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Palo Alto is constantly adding new features."
"The information the dashboard provides is very clear."
"The solution helps find bugs, and it is safe to use to prevent attacks by hackers."
"After deploying Traps, we saw the performance of the network improve by 65 to 70 percent."
"I've found the solution to be highly scalable for enterprises."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"The management capabilities, allow an IT organization to get quite a good picture of attempted cyber attacks."
"Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised."
"Has good RAM capacity for the power I need"
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"The most functional item that we use is the process to turn off the false flags that it causes."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"The initial setup of CylancePROTECT is very easy."
"CrowdStrike Falcon features are robust and reliable."
"It helps to prevent unauthorized access or identity theft from external sites. If your identity is stolen, you can ban it."
"Enables us to understand what processes are running on the system, what registry keys have been enabled."
"The product's deployment phase is easy."
"CrowdStrike has improved our incident response capabilities."
"We are happy with CloudStrike's ease of use and touch notification."
"The most valuable features are the complete IPS and IDS."
"The solution is silent and sits on your system as one single agent."
 

Cons

"The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results."
"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis."
"The encryption is not up to the mark."
"A little bit more automation would be nice."
"Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want."
"We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do."
"The GUI could be improved."
"It is not very strong in terms of endpoint management. It should have additional features like DLP, encryption, or advanced device control. Currently, Cortex is good in terms of the security of the endpoints, but it is not as good as other vendors in terms of the management of the endpoint."
"It should provide more details about the events that they have detected."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The solution’s technical support could be improved."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"Making the dashboards a bit modern to make them easier to search would also be helpful."
"CrowdStrike should provide better visibility in its reporting. There should be more forensic details about detected threats."
"CrowdStrike Falcon could improve by adding manual scanning or serverless scanning. It is not available at this time."
"Some of Falcon's features are a bit pricey."
"I don't think anything is missing in CrowdStrike Falcon, but if they can manage their SOC solution instead of users or the end users or customers doing that, it will be very useful, just as Sophos does."
"We would like to be able to perform on-demand scanning, rather than relying on the scheduler."
"The portal can be clunky to navigate at times and has room for improvement."
"On the firewall management side, there should be more granularity. There should also be more granularity for device control. Everything else is brilliant."
"There are some aspects of the UI that could use some improvement, e.g., working in groups. I build a group, then I have to manually assign prevention policies, update policies, etc., but there is no function to copy that group. So, if I wanted to make a subgroup for troubleshooting or divide workstations into groups of laptops and desktops, then I have to manually build a brand new group. I can't just copy a build from one to another. Additionally, in order to do any work within a group, I have to first do the work on the respective prevention policy page or individual policy page, then remove the group if the group is assigned to a different prevention policy, remove the prevention policy, and then add the new one in. So, it can get a little hectic. It would be easier if I could add and remove things from the group page rather than having to go into the policy pages to do it."
 

Pricing and Cost Advice

"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"I don't recall what the cost was, but it wasn't really that expensive."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"I don't like that they have different types of licenses."
"I don't have any issues with the pricing. We are satisfied with the price."
"Cortex XDR's pricing is ok."
"The tool is not that expensive."
"This cost of the license is approximately $5 USD monthly per user."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"We pay our license on a yearly basis and have just renewed for two years."
"I think that the price we are paying is good for what it is."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"When it comes to licensing, customers can choose a bundle or select licences based on the specific features they would like access to. This solution comes with premium pricing. It is approximately 20 to 30% more expensive than competing solutions."
"I am not aware of the price, but I believe that it is among the most expensive XDRs out there. Of course, this is dependent on the features you choose. Depending on the features, the price might increase."
"It is an expensive product, but I think it is well worth the investment."
"I would like them to further reduce the price, because it is quite pricey at the moment."
"The pricing is not bad. It's on the higher end of the market, but you get what you pay for."
"The price is fixed with no room for negotiation."
"This solution has a very competitive price."
"The price of CrowdStrike Falcon is expensive."
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
Jun 27, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing,...
2 out of 3 answers
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Jun 25, 2019
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.
AA
IT Manager with 201-500 employees
Jun 26, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing, you would go with Cylance, but you can always negotiate with both to get the best offers.
 

Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
7%
Computer Software Company
9%
Manufacturing Company
8%
University
6%
Comms Service Provider
6%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise33
Large Enterprise62
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. CrowdStrike Falcon and other solutions. Updated: March 2026.
884,328 professionals have used our research since 2012.