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BlackBerry Cylance Cybersecurity vs CrowdStrike Falcon comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
1st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
139
Ranking in other categories
Security Information and Event Management (SIEM) (5th), Threat Intelligence Platforms (TIP) (1st), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (2nd)
 

Mindshare comparison

As of April 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 4.0% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.4%, up from 1.1% compared to the previous year. The mindshare of CrowdStrike Falcon is 6.3%, down from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon6.3%
Cortex XDR by Palo Alto Networks3.6%
BlackBerry Cylance Cybersecurity1.4%
Other88.7%
Endpoint Protection Platform (EPP)
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Waleed Omar - PeerSpot reviewer
Information Security Specialist at Arab Open University
Provides effective real-time threat detection with potential for cost optimization
Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's stability is generally good."
"The tool's use cases are relevant to security."
"After installing this solution, it identified, blocked, and provided the complete attack chain, which was very helpful."
"The solution's most valuable feature is its ability to rapidly detect certain hardware files."
"Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus."
"There are a lot of lead solutions in this space, however, Palo Alto is number one."
"Cortex is a very good total solution on the endpoints."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"The platform's most valuable features are the malware detection capabilities."
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"The solution is easy to deploy."
"In most cases, the solution's ability to detect in the MITRE framework and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"​Centralized dashboard online which can be used for managing a huge product."
"The deployment of updates is easy."
"The solution does a good job of blocking whatever it thinks needs to be blocked and it doesn't require a lot of performance from the computer."
"On the management side, we liked the way it displays things."
"The most valuable feature is the activity dashboard because it gives you a holistic view of your environment from a security standpoint."
"The flexibility and always-on protection that is provided by a cloud-based solution are important to us; the cloud is everywhere, so with the agent on the laptop, wherever the user may go, including home, office, or traveling, it's protected 24x7, all the time."
"CrowdStrike enables the infrastructure managers to visualize all the events and get information about the network."
"CrowdStrike is excellent at preventing breaches, and our security operations are more robust as a result."
"We just moved over from McAfee to CrowdStrike, which detected a lot of things that McAfee did not."
"The initial setup is very simple."
"The most valuable features of CrowdStrike Falcon are the AI in detecting and real-time detections."
"It allows us to determine root cause, do the analysis, a lot quicker."
 

Cons

"I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products."
"Cortex XDR by Palo Alto Networks could improve by offering remote management."
"The GUI could be improved."
"Additionally, I think the price is very high, and if it can be adjusted, I believe it will be a very good solution."
"I have run into some detection issues with Cortex XDR. It needs to be better at detection of internal attacks."
"I would like to see them include NDR (Network Detection Response)."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"CylancePROTECT's dashboard could be more user-friendly."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics."
"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."
"CrowdStrike Falcon could improve by adding manual scanning or serverless scanning. It is not available at this time."
"The biggest issue with Falcon as a standalone product is it doesn't have very much reporting."
"We sometimes get false positives."
"There are some aspects of the UI that could use some improvement, e.g., working in groups. I build a group, then I have to manually assign prevention policies, update policies, etc., but there is no function to copy that group. So, if I wanted to make a subgroup for troubleshooting or divide workstations into groups of laptops and desktops, then I have to manually build a brand new group. I can't just copy a build from one to another. Additionally, in order to do any work within a group, I have to first do the work on the respective prevention policy page or individual policy page, then remove the group if the group is assigned to a different prevention policy, remove the prevention policy, and then add the new one in. So, it can get a little hectic. It would be easier if I could add and remove things from the group page rather than having to go into the policy pages to do it."
"I'm concerned about the recent issue that involved a faulty update."
"The console is a little cluttered and at times, finding what you're looking for is not intuitive."
"To simplify the budgeting process for our clients, CrowdStrike should consider offering bundled packages that include essential features."
"If we have a dashboard capability to uninstall agents, I think that would be great."
 

Pricing and Cost Advice

"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"The pricing is a little high. It is per user per year."
"I am using the Community edition."
"It has reasonable pricing for the use cases it provides to the company."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"The pricing is okay, although direct support can be expensive."
"The solution is expensive. It's pricing is on a yearly-basis."
"It is expensive, but not unreasonable."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"It's not so heavily priced; rather, it's average and decent."
"The monthly fee is $55 USD per user."
"We pay our license on a yearly basis and have just renewed for two years."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"We would just add more if there are new users, but right now you just need one license for per user."
"CylancePROTECT is an affordable solution."
"The licensing model is straightforward. We choose the features we want and we then can download the package we want."
"When comparing to Microsoft, CrowdStrike Falcon is more expensive."
"Our company pays approximately US$ 65,000 annually for 900 machines."
"CrowdStrike Falcon is one of the more expensive endpoint solutions on the market."
"With respect to pricing, my suggestion to others is to evaluate the environment and purchase what you need."
"The price is too high."
"This solution has a very competitive price."
"It is an expensive product, but I think it is well worth the investment."
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
Jun 27, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing,...
2 out of 3 answers
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Jun 25, 2019
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.
AA
IT Manager with 201-500 employees
Jun 26, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing, you would go with Cylance, but you can always negotiate with both to get the best offers.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
13%
Comms Service Provider
8%
Manufacturing Company
7%
Construction Company
10%
Manufacturing Company
8%
Computer Software Company
7%
Comms Service Provider
6%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise20
Large Enterprise48
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise33
Large Enterprise62
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. CrowdStrike Falcon and other solutions. Updated: April 2026.
886,576 professionals have used our research since 2012.