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BlackBerry Cylance Cybersecurity vs CrowdStrike Falcon comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
1st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
140
Ranking in other categories
Security Information and Event Management (SIEM) (5th), Threat Intelligence Platforms (TIP) (1st), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (2nd)
 

Mindshare comparison

As of April 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 4.0% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.4%, up from 1.1% compared to the previous year. The mindshare of CrowdStrike Falcon is 6.3%, down from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon6.3%
Cortex XDR by Palo Alto Networks3.6%
BlackBerry Cylance Cybersecurity1.4%
Other88.7%
Endpoint Protection Platform (EPP)
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Dhiren Jethwa - PeerSpot reviewer
Team Lead - Network and Security at a outsourcing company with 11-50 employees
Endpoint security has improved and real-time detection and response reduce false positives
The best features CrowdStrike Falcon offers are endpoint detection and response, cloud-native lightweight agent, AI-powered threat detection, threat hunting, and Falcon Overwatch. The feature I use the most is endpoint detection and response, which you can call EDR. EDR makes the difference in this case because it provides real-time alerts for suspicious activity and full process tree visibility showing what ran, what spawned, and what is happening inside the LAN on the endpoint. It allows for quick investigation of endpoint logins and quick host isolation to stop the spread. Using CrowdStrike Falcon typically leads to faster threat detection, quicker response, and better visibility across the endpoints. This means I can understand, or an administrator can understand the logs and situation, what is happening with the endpoint, and what suspicious behaviors are occurring inside the endpoints. It has reduced false positives and has a lightweight performance impact, resulting in no heavy use or heavy scans of the agent. User productivity is also increased on the endpoint side.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a perfect solution. It integrates well into the environment."
"Has great threat detection capabilities."
"The policy configuration is great, the granularity of policies that are available is very helpful, it is straightforward to set up, and it has pretty much everything we need and works well within the Palo Alto ecosystem."
"Cortex XDR is a simple platform that's easy for administrators and users. You have a lot of flexibility to change or customize the features."
"It'll not slow down your system when compared to others."
"Being a cloud solution it is very flexible in serving internal and external connections and a broad range of devices."
"We use it for malicious connections from malicious websites, to identify payloads that might be inside the traffic, to identify malicious processes or bugs that are running on the network, and any activities that tend to lead to data infiltration."
"The positive impacts I see from Cortex XDR by Palo Alto Networks include a complete 360-degree view of our security posture altogether, being a uniform platform where we are ingesting logs from multiple resources."
"​Centralized dashboard online which can be used for managing a huge product."
"Blackberry Protect offers endpoint protection, it's easy to deploy, and it's scalable and stable."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"The solution is pretty easy to scale."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"The most valuable feature of CylancePROTECT is the support."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"A user can continue to add endpoints and the solution will continue to perform well."
"The most valuable features of Crowdstrike Falcon XDR are Spotlight and Discovery, they are helpful. Additionally, the console is user-friendly, with fewer false positives than other solutions."
"The platform is very scalable."
"The product's deployment phase is easy."
"The features we showcase to potential customers are prevention, malware protection, zero-day protection, and application scripting, and vulnerability assessment is another valuable feature."
"It is an easy product to deploy."
"The most valuable feature is the indicator of compromise, which show you what file was either quarantined or removed."
"This product has worked flawlessly to prevent breaches, and then it has allowed us to prevent any downtime."
"We are happy with CloudStrike's ease of use and touch notification."
 

Cons

"It is not very strong in terms of endpoint management. It should have additional features like DLP, encryption, or advanced device control."
"Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms."
"Cortex XDR could improve its sales support team, including better commission structures and referral programs."
"The solution could improve by providing better integration with their own products and others."
"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."
"If they had pulse rate detection, it would be better."
"To jump from the partner to Palo Alto directly was challenging."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"There are a lot of false positives and it takes up a lot of time."
"It should have better support for Windows and Mac."
"The security scripting needs improvement. It needs deeper security for scripting."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"It is hard to manage."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The current version of Falcon does not support DLP which may be good to have in an EDR solution."
"CrowdStrike costs a little more than its competitors."
"The price of CrowdStrike Falcon is expensive."
"The solution needs to have integration with on-premises security devices and security facilities."
"With CrowdStrike, we have found that there are a few missed detections. We would not say it is completely reliable or 100% reliable, however, the ratio of missed detection is more in CrowdStrike."
"The skillsets needed to run CrowdStrike Falcon are extensive if you want to get the most value out of the tool."
"The management of log aggregation is in need of improvement."
"I've found that CrowdStrike's technical support could benefit from increased technical expertise."
 

Pricing and Cost Advice

"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"The tool's price is moderate."
"Cortex XDR's pricing is ok."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"I don't recall what the cost was, but it wasn't really that expensive."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"CylancePROTECT is an affordable solution."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"It is expensive, but not unreasonable."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"The license price for this solution could be better. It's on the expensive side."
"The monthly fee is $55 USD per user."
"We would just add more if there are new users, but right now you just need one license for per user."
"It has an annual license, and it is not that expensive."
"Our licensing fees were between $50,000 and $60,000 per year, which was pretty expensive for a small business."
"The price is high in comparison to similar brands."
"I do not have experience with the cost or licensing of the product."
"We pay between $30-50 per user for a yearly license, which is more expensive than SentinelOne or Bitdefender. However, CrowdStrike gives better value for money."
"The price is too high."
"We pay 40,000 dirhams per 100 users."
"The pricing is definitely high but you get what you pay for, and it's not so high that it prices itself out of the market."
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
Jun 27, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing,...
2 out of 3 answers
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Jun 25, 2019
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.
AA
IT Manager with 201-500 employees
Jun 26, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing, you would go with Cylance, but you can always negotiate with both to get the best offers.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
8%
Manufacturing Company
7%
Construction Company
10%
Manufacturing Company
8%
Computer Software Company
7%
Comms Service Provider
6%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise20
Large Enterprise48
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business52
Midsize Enterprise33
Large Enterprise63
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. CrowdStrike Falcon and other solutions. Updated: April 2026.
890,071 professionals have used our research since 2012.