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BlackBerry Cylance Cybersecurity vs CrowdStrike Falcon comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
112
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
25th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
1st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
140
Ranking in other categories
Security Information and Event Management (SIEM) (5th), Threat Intelligence Platforms (TIP) (1st), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (2nd)
 

Mindshare comparison

As of May 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.5%, up from 1.1% compared to the previous year. The mindshare of CrowdStrike Falcon is 6.2%, down from 11.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon6.2%
Cortex XDR by Palo Alto Networks3.6%
BlackBerry Cylance Cybersecurity1.5%
Other88.7%
Endpoint Protection Platform (EPP)
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Chetan Bhati - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Cloud-native security has improved real-time threat detection and streamlined daily operations
While CrowdStrike Falcon is strong overall, there are a few areas where it could be improved. First, the user interface can be a bit complex for new users. Sometimes, navigating through different sections and understanding detailed alerts takes time, especially for teams without deep security expertise. The cost is also something to consider, as the features and additional modules can increase pricing, which may be a challenge for smaller teams. Additionally, some integrations with simpler reporting would be helpful. The onboarding process for new users is a bit challenging for beginners to understand all features and workflows in the product. More simplified documentation, step-by-step guides, and real-world examples could help new users get comfortable faster. A structured onboarding or basic training module would be very useful for teams who are new to endpoint security tools. In addition, having more in-product guidance and tooltips within the dashboard could make navigation easier and reduce the learning curve. Overall, improving training resources and onboarding support would make the platform more user-friendly, especially for new users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"But overall, when we speak about security and protection, they are one of the top providers."
"This software helps us understand any issues that may arise when someone is not at work."
"Stability is a primary factor, and then there's the ease of distribution and policy management; Cortex XDR by Palo Alto Networks is very easy to work with, and we're quite happy with them."
"The user interface of the solution is sophisticated and straightforward."
"The most valuable features are incident creation, policy-based protection, IP whitelisting, and device encryption. These are beneficial for endpoint and server security."
"The dashboard is customizable."
"The interface is easy to use and it is more up to date than our previous solution."
"I recognize that Cortex XDR by Palo Alto Networks is one of the best products in its category regarding capabilities."
"A user can continue to add endpoints and the solution will continue to perform well."
"In most cases, the solution's ability to detect in the MITRE framework and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"The stability is perfect, and it is leaps and bounds beyond our previous solution by McAfee."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"The deployment of updates is easy."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"The product works pretty well; it does a good job catching viruses, and while we haven't had a chance to test against any kind of ransomware attack, I know it works great and I'm not worried about its capabilities in that respect."
"Has good RAM capacity for the power I need"
"CrowdStrike provides a lot of visibility in their tool."
"The detection and response console is the most valuable feature."
"CrowdStrike Falcon serves as a next-gen AV, which basically does AI-based behavioral analysis to detect and act on malware or ransomware."
"Their endpoint is pretty flawless. There is no lag on the machines at all. Even though I have a good overview of all the machines, that's pretty much the most valuable feature of CrowdStrike Falcon."
"The Insight feature is one we found the most useful."
"The most valuable features in CrowdStrike Falcon are the full EDR with antivirus, hunting, reporting, and RTR remote control."
"The EDR feature of CrowdStrike is fantastic."
"I like the overall reports of this solution. They are crisp, and to the point."
 

Cons

"The onboarding process could be better."
"It is not very strong in terms of endpoint management. It should have additional features like DLP, encryption, or advanced device control. Currently, Cortex is good in terms of the security of the endpoints, but it is not as good as other vendors in terms of the management of the endpoint."
"There's an overall lack of features."
"If he is using a smaller company, he can depend on some other tools because Cortex XDR by Palo Alto Networks is a bit expensive."
"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"The solution can never really be an on-premises solution based simply on the way it is set up. It needs metadata to run and improve. Having an on-premises solution would cut it off from making improvements."
"For example, the interface and the Cylance Optics need to be improved a fair bit."
"I would not rate this solution in the top five for things like presenting information, or ease of use."
"It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"It should have better support for Windows and Mac."
"CylancePROTECT's dashboard could be more user-friendly."
"The price of CrowdStrike Falcon could be better. It is very expensive, we pay approximately $900 per month for the licenses."
"I want more ability to customize how you summarize the data. The default views are fine, but it would be interesting to be able to customize them based on the kind of data you want to see immediately. This can help the administrator gain an immediate overview and reduce the investigation time."
"In a future release, I would like to see more integrations for data breaches and security features."
"For CrowdStrike to work, all the machines need to have an internet connection. This makes it challenging to assist customers without an internet connection."
"The new interface, the UI, seems a bit messy."
"The tool is more expensive than other products in the market."
"There are some areas where some customers would prefer a different service."
"In a future release, I would like to see more integrations for data breaches and security features."
 

Pricing and Cost Advice

"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"I don't like that they have different types of licenses."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"It's not so heavily priced; rather, it's average and decent."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"I think that the price we are paying is good for what it is."
"The license price for this solution could be better. It's on the expensive side."
"The pricing will depend upon your volume of usage."
"The pricing and licensing are fairly good. It is definitely not a cheap product, but I have felt that it is worth the money that we spent. So, we have discussed it in the past, and were like, "Yes, it is probably pricier than some other solutions, but we also feel they really are the leader. We are very comfortable with their level of expertise. So, it's kind of worth the price that we pay.""
"There is an annual license required to use this solution."
"The licensing model is straightforward. We choose the features we want and we then can download the package we want."
"The price is too high."
"It's an expensive solution but you get a very good product for the price. Compared to other products, SentinelOne is definitely cheaper and the Microsoft E5 package is probably more expensive. Not many companies are willing to purchase CrowdStrike Falcon in Turkey due to the cost, but the market is changing."
"This solution has a very competitive price."
"The pricing and licensing are reasonable. I don't think we are getting charged more than what it is worth. It is fair, but I do not like how it is a la carte. I realize they do that so other organizations can buy and get the agent, getting it cheaper than you could otherwise. However, if you want the main core package, which has all the main features with the exception of maybe the multi-cloud protections, that can get pricier for an organization. So, you have to pick and choose what you want. I do not care for a la carte pricing."
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
Jun 27, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing,...
2 out of 3 answers
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Jun 25, 2019
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.
AA
IT Manager with 201-500 employees
Jun 26, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing, you would go with Cylance, but you can always negotiate with both to get the best offers.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Construction Company
10%
Manufacturing Company
8%
Comms Service Provider
7%
Computer Software Company
7%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise20
Large Enterprise51
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise33
Large Enterprise63
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. CrowdStrike Falcon and other solutions. Updated: April 2026.
896,034 professionals have used our research since 2012.