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BlackBerry Cylance Cybersecurity vs CrowdStrike Falcon comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
121
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
1st
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
174
Ranking in other categories
Endpoint Detection and Response (EDR) (1st)
 

Mindshare comparison

As of October 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.7%, up from 1.1% compared to the previous year. The mindshare of CrowdStrike Falcon is 5.6%, down from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon5.6%
Cortex XDR by Palo Alto Networks3.8%
BlackBerry Cylance Cybersecurity1.7%
Other88.9%
Endpoint Protection Platform (EPP)
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
JW
Senior Security Engineer at a financial services firm with 10,001+ employees
Centralized endpoint protection has strengthened compliance and accelerated incident response
There are a number of areas that I only touch a handful of times, but when I get in there, I realize why I don't do that. The main area would be within the support area. The support bot is not really as smart as you would expect it, especially in this day and age of LLM and other capabilities that I know CrowdStrike Falcon is already capable of doing. Additionally, I would appreciate a little bit more easy to read insights of some of the dashboards or maybe manipulation of the dashboards. It is still a little cumbersome to build custom dashboards and it's not as intuitive as you would think. Documentation is abysmal and needs to be improved dramatically. I know that there's a big effort to do this, however, even the new effort is honestly worse than it was before. Those are definitely major areas of improvement, just more in the usability of the features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is very good, it has caught a lot of exploits that most products would not."
"It's very stable. I've never experienced downtime for the ASM console or ASM core."
"The anti-exploit is impenetrable."
"Cortex XDR is stable, offering high quality and reliable performance."
"The stability is pretty good except for one or two cases, and based on the performance, it's been okay with pretty high performance, no bugs or glitches, and it doesn't crash or freeze."
"It has pretty much everything we need and works well within the Palo Alto ecosystem."
"Cortex XDR by Palo Alto Networks is specifically designed to prevent zero-day attacks and is part of an ecosystem of Palo Alto, providing customers with a long-term vision to modify and redesign how security is applied in their company."
"These days it's machine-learning technology and behavior-based analytics features that make us more secure."
"It secures different entry points into the network."
"The solution does a good job of blocking whatever it thinks needs to be blocked and it doesn't require a lot of performance from the computer."
"My advice to someone considering this solution is that it's a popular product and you should really go for it."
"The solution is easy to deploy."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"I like the AI and mathematical components that they use, and I like the pre-execution method of protection that prevents infection."
"The platform's most valuable features are the malware detection capabilities."
"It works well and covers a good number of the bases you need covered for general cybersecurity and vulnerability management."
"It does everything that it claims, making our life significantly easier."
"CrowdStrike provides a lot of visibility in their tool."
"The most valuable features of CrowdStrike Falcon include Falcon Fusion workflows and endpoint detection capabilities."
"I like the Overwatch feature the most."
"I like Falcon's threat detection and endpoint investigation features. It's a user-friendly solution."
"CrowdStrike Falcon helps my security team quickly respond to alerts escalated from the Falcon Complete team and has minimized the business impact of potential compromises."
"The ability to remote into other devices for investigation and the way it presents a graphical representation of the detection, like the parent-child process, are valuable features."
"The solution offers great stability."
 

Cons

"Additionally, I think the price is very high, and if it can be adjusted, I believe it will be a very good solution."
"A little bit more automation would be nice."
"The technical support is not very good. I find the process difficult."
"There are some limitations on the Traps agents."
"Traps doesn't work with McAfee. You need to remove McAfee to install Traps. This is very common, and its nothing that should be an issue. Some antivirus engines recognize Traps as an threat component, so maybe they need to shake hands somewhere."
"I would like to see them include NDR (Network Detection Response). Then it would work well with SIEM Response."
"It is not a suitable solution if you are looking for a single product with multiple features such as DLP, encryption, rollback, etc."
"It would be good if they could make an exception for applications. Sometimes, it can be a bit of a challenge to make exceptions for certain applications that have been used as rogue."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The solution’s user interface could be improved."
"Technical support is bad. I am not happy with the level of support they offer."
"For advanced security, I wouldn't."
"The initial setup was quite complicated, it took us a month or two with the reseller doing a good job assisting us with the initial configuration."
"The price for this EPP platform is expensive and could be improved."
"It is hard to manage."
"The price of CrowdStrike Falcon is expensive."
"CrowdStrike Falcon could improve the logs by making them free to the API."
"If CrowdStrike can further expand its support for XDR compatibility, that would give it an edge over all the other competing new products."
"I've found that CrowdStrike's technical support could benefit from increased technical expertise."
"The skillsets needed to run CrowdStrike Falcon are extensive if you want to get the most value out of the tool."
"When comparing to Microsoft, CrowdStrike Falcon is more expensive."
"The management of the solution could improve."
"For customer service and technical support, it can be spotty at times."
 

Pricing and Cost Advice

"The solution is expensive. It's pricing is on a yearly-basis."
"This is an expensive solution."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"Cortex XDR's pricing is ok."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"I don't recall what the cost was, but it wasn't really that expensive."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"Very costly product."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"The license price for this solution could be better. It's on the expensive side."
"I think that the price we are paying is good for what it is."
"The product cost is about $5, per user, per month."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"CylancePROTECT is an affordable solution."
"We pay between $30-50 per user for a yearly license, which is more expensive than SentinelOne or Bitdefender. However, CrowdStrike gives better value for money."
"The pricing will depend upon your volume of usage."
"We are on an annual subscription for the solution. There are not any additional costs."
"Annual licensing."
"The cost of CrowdStrike Falcon in Latin America seems high relative to the economic conditions in the region."
"Our licensing fees were between $50,000 and $60,000 per year, which was pretty expensive for a small business."
"CrowdStrike Falcon offers excellent value for the money for our organization, particularly given our lean IT team."
"The tool is a little bit expensive compared to other products, but I think it's okay owing to its quality."
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
Jun 27, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing,...
2 out of 3 answers
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Jun 25, 2019
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.
AA
IT Manager with 201-500 employees
Jun 26, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing, you would go with Cylance, but you can always negotiate with both to get the best offers.
 

Top Industries

By visitors reading reviews
Comms Service Provider
13%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Construction Company
12%
Outsourcing Company
11%
Manufacturing Company
8%
Financial Services Firm
7%
Financial Services Firm
10%
Outsourcing Company
10%
Manufacturing Company
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise21
Large Enterprise56
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise47
Large Enterprise84
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
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How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. CrowdStrike Falcon and other solutions. Updated: September 2026.
919,088 professionals have used our research since 2012.