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BlackBerry Cylance Cybersecurity vs CrowdStrike Falcon comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
112
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
1st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
140
Ranking in other categories
Security Information and Event Management (SIEM) (5th), Threat Intelligence Platforms (TIP) (2nd), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (2nd)
 

Mindshare comparison

As of June 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.8% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.5%, up from 1.1% compared to the previous year. The mindshare of CrowdStrike Falcon is 6.0%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon6.0%
Cortex XDR by Palo Alto Networks3.7%
BlackBerry Cylance Cybersecurity1.5%
Other88.8%
Endpoint Protection Platform (EPP)
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Chetan Bhati - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Cloud-native security has improved real-time threat detection and streamlined daily operations
While CrowdStrike Falcon is strong overall, there are a few areas where it could be improved. First, the user interface can be a bit complex for new users. Sometimes, navigating through different sections and understanding detailed alerts takes time, especially for teams without deep security expertise. The cost is also something to consider, as the features and additional modules can increase pricing, which may be a challenge for smaller teams. Additionally, some integrations with simpler reporting would be helpful. The onboarding process for new users is a bit challenging for beginners to understand all features and workflows in the product. More simplified documentation, step-by-step guides, and real-world examples could help new users get comfortable faster. A structured onboarding or basic training module would be very useful for teams who are new to endpoint security tools. In addition, having more in-product guidance and tooltips within the dashboard could make navigation easier and reduce the learning curve. Overall, improving training resources and onboarding support would make the platform more user-friendly, especially for new users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's most valuable features are massive user and feature intelligence exploit detection."
"I recognize that Cortex XDR by Palo Alto Networks is one of the best products in its category regarding capabilities."
"I don't have to do much monitoring with it; I don't have to have anybody manually looking at this, it gives us reports, and it lets us know if something needs to be addressed, and we can easily address it."
"Automation and playbooks have helped me significantly, as Cortex Xnor's playbooks predefine the workflow of the automation, such as response processes, alert triggering, and enriching the context, efficiently detecting and blocking malicious attacks with firewalls while eliminating workload and speeding responses for next-generation operations."
"They have a new GUI which is just fantastic."
"The best feature of Cortex XDR by Palo Alto Networks is that it collects logs from different sections such as the endpoint, the network, and the cloud, making it easy to investigate alerts, collect some of the investigation packages related to the infected machines, and provide live response."
"The solution is a new generation XDR that has a lot of artificial intelligence modules."
"It'll not slow down your system when compared to others."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"On the management side, we liked the way it displays things."
"Endpoints are protected in real-time without the need of a centralized server, whitelist, or the ability to connect to a central host in the cloud."
"You can manage all the threats and everything from a centralized dashboard."
"The product works pretty well; it does a good job catching viruses, and while we haven't had a chance to test against any kind of ransomware attack, I know it works great and I'm not worried about its capabilities in that respect."
"The solution is pretty easy to scale."
"Has good RAM capacity for the power I need"
"It provides good insight into the programs, applications, or websites that may need attention."
"The solution fits well in the organization and took out valuable output as expected from Endpoint Detection and Response solution."
"The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately."
"The most useful feature is that we do not need to install or keep signature files. Regular scanning that consumes a lot of computer resources is not needed."
"CrowdStrike provides a lot of visibility in their tool."
"The key aspect of CrowdStrike Falcon is its behavioral detection approach."
"The ability to execute real-time response, or, that you can connect to the agent and see exactly what processes are operating, is the most important feature of this solution."
"The product's deployment phase is easy."
"Scalability hasn't been an issue for us."
 

Cons

"The GUI could be improved. It's a little bit cumbersome. It could be more user-friendly."
"It is not very strong in terms of endpoint management. It should have additional features like DLP, encryption, or advanced device control. Currently, Cortex is good in terms of the security of the endpoints, but it is not as good as other vendors in terms of the management of the endpoint."
"Whenever the tool releases a new version when deploying the product across the organization, I feel like there are some disturbances in the CPU usage after upgrading the tool to the latest version."
"The solution lacks real-time, on-demand antivirus."
"It takes time to scan the servers and devices."
"It would be good to have a better way to search for a file within the UI."
"There is also no recovery feature; if some endpoint is under attack there must be the possibility of recovering it or restoring it to a normal state."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"I find the price for Blackberry Protect expensive, so that's an area for improvement."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"They could improve on the false positives, reporting and whitelisting features."
"There are a lot of false positives and it takes up a lot of time."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"If they can improve the technical support SLA, that aspect of the product will be much appreciated."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The price of CrowdStrike Falcon is expensive."
"Improvement is always possible. It's challenging to gauge how much future mitigation is provided, especially since we've only been using the product for about one and a half years. Every product faces this challenge because nothing is ever completely foolproof. So, besides relying on technology, we also focus on increasing our staff's awareness of security issues. Feedback from my colleagues suggests that the reporting and dashboarding of incidents could be improved."
"CrowdStrike Falcon could be enhanced by extending its security capabilities to include NDR and XDR."
"The solution could improve the policies themselves. It would be helpful if there were cost-cutting measures."
"I recommend that some deep-dive trainings are required for the NG SIEM, specifically for their next-generation SIEM module, as they need some basic trainings for that."
"One thing that is not yet available is attack simulation."
"In the six months that I have been using CrowdStrike, it has not been able to detect anything."
"CrowdStrike Falcon could improve by adding manual scanning or serverless scanning. It is not available at this time."
 

Pricing and Cost Advice

"Our customers have expressed that the price is high."
"The solution is expensive. It's pricing is on a yearly-basis."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"The cost depends on your chosen license type, like Pro or other licenses."
"It has a yearly renewal."
"I don't have any issues with the pricing. We are satisfied with the price."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"It is expensive, but not unreasonable."
"The solution provides me with competitive pricing."
"The licensing part of the product is too expensive compared to other solutions in the market."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"I think that the price we are paying is good for what it is."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"The tool is not that expensive."
"Pricing and licensing seem to be in line with what they offer. We are a smaller organization, so pricing is important. Obviously, we would make a business case if it is something we really needed or felt that we needed. So, the pricing is in line with what we are getting from a product standpoint."
"CrowdStrike Falcon is one of the more expensive endpoint solutions on the market."
"The pricing of CrowdStrike Falcon is competitive."
"CrowdStrike Falcon can be more expensive than some competitors, and its base price doesn't cover every feature."
"Crowdstrike Falcon is relatively cheap."
"The pricing on CrowdStrike is per license. It was about $42 per seat yearly."
"This solution has a very competitive price."
"The cost of CrowdStrike Falcon could be reduced. It is quite expensive if you compare it to other solutions, such as Blue Coat, Symantec, McAfee, or Kaspersky."
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
Jun 27, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing,...
2 out of 3 answers
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Jun 25, 2019
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.
AA
IT Manager with 201-500 employees
Jun 26, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing, you would go with Cylance, but you can always negotiate with both to get the best offers.
 

Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
11%
Comms Service Provider
9%
Construction Company
11%
Manufacturing Company
8%
Comms Service Provider
7%
Financial Services Firm
7%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise20
Large Enterprise51
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise33
Large Enterprise63
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. CrowdStrike Falcon and other solutions. Updated: April 2026.
899,204 professionals have used our research since 2012.