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BlackBerry Cylance Cybersecurity vs CrowdStrike Falcon comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
1st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
141
Ranking in other categories
Security Information and Event Management (SIEM) (5th), Threat Intelligence Platforms (TIP) (1st), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (2nd)
 

Mindshare comparison

As of April 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 4.0% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.4%, up from 1.1% compared to the previous year. The mindshare of CrowdStrike Falcon is 6.3%, down from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon6.3%
Cortex XDR by Palo Alto Networks3.6%
BlackBerry Cylance Cybersecurity1.4%
Other88.7%
Endpoint Protection Platform (EPP)
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Dotan Sadka - PeerSpot reviewer
AI And Automation Engineer at PeerSpot
Centralized threat visibility has improved detection speed and strengthened endpoint protection
CrowdStrike Falcon is a very powerful tool, but at times the high initial adoption cost can be burdensome. To get the maximum benefit, as in our case where we integrate it with other security systems, a certain level of expertise is required, which is somewhat disappointing. Sometimes updates can cause unexpected issues in the system, so rigorous pre-testing is essential, and that is another point of concern. In the future, I would like to see even smoother integration with other security tools. If more flexible pricing models or SMB-focused packages were introduced so that small and medium-sized businesses can adopt it without too much burden, I think many more organizations could benefit.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."
"Palo Alto is the core of the security infrastructure in the environment."
"The solution allows us to gain remote access without the user's knowledge and take the necessary actions on the device."
"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."
"But overall, when we speak about security and protection, they are one of the top providers."
"We use it for malicious connections from malicious websites, to identify payloads that might be inside the traffic, to identify malicious processes or bugs that are running on the network, and any activities that tend to lead to data infiltration."
"Monitoring is most valuable."
"They have a new GUI which is just fantastic."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"The deployment of updates is easy."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"The most valuable feature of CylancePROTECT is the support."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"The solution offers great stability."
"It has definitely minimized resources. When everything was on-prem, there was a lot more work maintaining it. One of the big value tickets: I don't have lists of hundreds of exceptions for certain applications that I have to maintain, add, delete, and move. The very nature of the product has lessened my workload considerably."
"I am very happy with CrowdStrike Falcon because it does not use a lot of resources in the endpoint, it's a lightweight solution."
"CrowdStrike is very easy to set up."
"I like the overall reports of this solution. They are crisp, and to the point."
"In general, we feel more secure knowing that we are not relying on multiple different technologies to provide a different kind of protection."
"It is very useful for endpoint protection and stopping data breaches, and that's its real strength."
"It's really good because it can detect anything."
 

Cons

"Dashboards do not allow everyone to see what's happening."
"I would like to see better protection, specifically to protect email applications."
"The solution needs better reports. I think they should let the customer go in and customize the reports."
"We would also like to have advanced tech protection and email scanning."
"It's not an ideal choice for smaller businesses, as you need a minimum of 200 endpoints to even use the solution at all."
"Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms."
"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"The solution lacks real-time, on-demand antivirus."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"Making the dashboards a bit modern to make them easier to search would also be helpful."
"The solution needs better dashboards that are easier to use."
"For advanced security, I wouldn't."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The detection time has room for improvement."
"The product is quite expensive."
"We have had to go back to CrowdStrike, and say, "Our search are taking far too long for even one host.""
"The console is a little cluttered and at times, finding what you're looking for is not intuitive."
"CrowdStrike Falcon could improve by having an easier way to search and use the interface for extracting queries from the data. The interface could improve."
"There is room for improvement in managing multiple customer IDs."
"The management of log aggregation is in need of improvement."
"It would be nice if the dashboard had some more information upfront, and looked a little better."
 

Pricing and Cost Advice

"The price was fine."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"Cortex XDR is a costly solution."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"It has reasonable pricing for the use cases it provides to the company."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"It has a yearly renewal."
"We would just add more if there are new users, but right now you just need one license for per user."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"The license price for this solution could be better. It's on the expensive side."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"We pay our license on a yearly basis and have just renewed for two years."
"The product cost is about $5, per user, per month."
"I think that the price we are paying is good for what it is."
"CrowdStrike Falcon is one of the more expensive endpoint solutions on the market."
"The product is expensive."
"We pay 40,000 dirhams per 100 users."
"There are approximately a hundred different modules you have to purchase, depending on what you want to do. I have most of the modules. How it works is you buy the portfolio, you have to decide all the components you want in it, and then they price out a bundle for you. I have almost all of the package features in my bundle. You only need to pay for the modules you want."
"CrowdStrike is a reasonably priced tool."
"I am not aware of the price, but I believe that it is among the most expensive XDRs out there. Of course, this is dependent on the features you choose. Depending on the features, the price might increase."
"It has an annual license, and it is not that expensive."
"The pricing and licensing are fairly good. It is definitely not a cheap product, but I have felt that it is worth the money that we spent. So, we have discussed it in the past, and were like, "Yes, it is probably pricier than some other solutions, but we also feel they really are the leader. We are very comfortable with their level of expertise. So, it's kind of worth the price that we pay.""
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
Jun 27, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing,...
2 out of 3 answers
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Jun 25, 2019
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.
AA
IT Manager with 201-500 employees
Jun 26, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing, you would go with Cylance, but you can always negotiate with both to get the best offers.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
8%
Manufacturing Company
7%
Construction Company
10%
Manufacturing Company
8%
Computer Software Company
7%
Comms Service Provider
6%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise20
Large Enterprise48
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise33
Large Enterprise63
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. CrowdStrike Falcon and other solutions. Updated: April 2026.
890,124 professionals have used our research since 2012.