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BlackBerry Cylance Cybersecurity vs CrowdStrike Falcon comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
106
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
1st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
137
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Threat Intelligence Platforms (TIP) (1st), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (1st)
 

Mindshare comparison

As of March 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of CrowdStrike Falcon is 6.6%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon6.6%
Cortex XDR by Palo Alto Networks3.5%
BlackBerry Cylance Cybersecurity1.3%
Other88.6%
Endpoint Protection Platform (EPP)
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Waleed Omar - PeerSpot reviewer
Information Security Specialist at Arab Open University
Provides effective real-time threat detection with potential for cost optimization
Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's use cases are relevant to security."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."
"One of the things that I enjoy the most is using policy extensions. It's like having host firewalls to control USB connections. I think it's a wonderful tool to restrict use when connecting to our computers. Another important tool is Home Insights. That is an add-on to the Cortex solution. I like that because we can see all the vulnerabilities in the environment and control what assets are connected to our network."
"Has great threat detection capabilities."
"The stability of this product is very good."
"The initial setup isn't too bad."
"I've found the solution to be highly scalable for enterprises."
"It secures different entry points into the network."
"Endpoints are protected in real-time without the need of a centralized server."
"​Centralized dashboard online which can be used for managing a huge product."
"You can manage all the threats and everything from a centralized dashboard."
"A user can continue to add endpoints and the solution will continue to perform well."
"It provides good insight into the programs, applications, or websites that may need attention."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"The endpoint and server management are the most valuable features of CrowdStrike Falcon."
"The most valuable feature of CrowdStrike Falcon is crowdsourcing intelligence."
"I like the detection rates of mobile threats."
"The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately."
"The managed services are distinguished, responsive, dynamic, flexible, and assertive when taking action."
"It's really good because it can detect anything."
"The feature that I find to be the most valuable, is being able to look at the system analysis and being able to baseline what is installed on the system."
"The pay-as-you-go model enabled me to deploy quickly from the AWS Marketplace management account, scaled protection for workloads without upfront commitments, and reduced the initial operational overhead."
 

Cons

"We would also like to have advanced tech protection and email scanning."
"We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do."
"The solution lacks real-time, on-demand antivirus."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"The GUI could be improved."
"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."
"Cortex XDR by Palo Alto Networks could improve by offering remote management. It would be useful to look at the client's issue to fix it."
"In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"The product must make the interface a little more user-friendly."
"The solution’s technical support could be improved."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"The user interface is outdated."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"I believe nothing can be done to make CrowdStrike Falcon a ten out of ten, as I think it's one of the best solutions in the market. However, rating it a ten overall would imply there's no scope for improvement, but to survive in the market, changes must be made every day."
"Too many false positives."
"Whenever there is a feature release (upgrade) where we push to all the endpoints, it causes something to be blocked without us knowing."
"I have worked with their technical support on several problems that were never fully resolved."
"The installation process for this software needs to be simplified."
"CrowdStrike Falcon could improve the logs by making them free to the API."
"I don't think anything is missing in CrowdStrike Falcon, but if they can manage their SOC solution instead of users or the end users or customers doing that, it will be very useful, just as Sophos does."
"The support for different OS versions needs improvement because sometimes due to business conditions, updating our OS is impossible."
 

Pricing and Cost Advice

"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"It is "expensive" and flexible."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"I don't have any issues with the pricing. We are satisfied with the price."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"The solution provides me with competitive pricing."
"We would just add more if there are new users, but right now you just need one license for per user."
"The tool is not that expensive."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"We pay our license on a yearly basis and have just renewed for two years."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"Different components are additional price points. We got the components that were right for us, but other organizations may require more (or less) components to suit their needs."
"The other administrator and I can log in to check the exact details of what happened, what was running, and what caused the detection. We know exactly what was happening on the end users PC and we can tell if it's something that we actually need or something that's malicious."
"I do not have experience with the cost or licensing of the product."
"We pay 40,000 dirhams per 100 users."
"The price of CrowdStrike Falcon could be better. It is very expensive, we pay approximately $900 per month for the licenses. There are not any additional fees."
"CrowdStrike Falcon offers excellent value for the money for our organization, particularly given our lean IT team."
"We are at about $60,000 per year."
"Purchasing the product through the AWS Marketplace is just a click away. Since we were using the on-premise version of the product, we continued on the cloud by purchasing it through the AWS Marketplace."
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
Jun 27, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing,...
2 out of 3 answers
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Jun 25, 2019
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.
AA
IT Manager with 201-500 employees
Jun 26, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing, you would go with Cylance, but you can always negotiate with both to get the best offers.
 

Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
7%
Computer Software Company
9%
Manufacturing Company
8%
University
6%
Government
6%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise33
Large Enterprise62
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. CrowdStrike Falcon and other solutions. Updated: March 2026.
883,824 professionals have used our research since 2012.