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BlackBerry Cylance Cybersecurity vs CrowdStrike Falcon comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
204
Ranking in other categories
Endpoint Detection and Response (EDR) (1st)
 

Mindshare comparison

As of November 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.6% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.8%, up from 1.2% compared to the previous year. The mindshare of CrowdStrike Falcon is 5.5%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon5.5%
Cortex XDR by Palo Alto Networks3.8%
BlackBerry Cylance Cybersecurity1.8%
Other88.9%
Endpoint Protection Platform (EPP)
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
JW
Senior Security Engineer at a financial services firm with 10,001+ employees
Centralized endpoint protection has strengthened compliance and accelerated incident response
There are a number of areas that I only touch a handful of times, but when I get in there, I realize why I don't do that. The main area would be within the support area. The support bot is not really as smart as you would expect it, especially in this day and age of LLM and other capabilities that I know CrowdStrike Falcon is already capable of doing. Additionally, I would appreciate a little bit more easy to read insights of some of the dashboards or maybe manipulation of the dashboards. It is still a little cumbersome to build custom dashboards and it's not as intuitive as you would think. Documentation is abysmal and needs to be improved dramatically. I know that there's a big effort to do this, however, even the new effort is honestly worse than it was before. Those are definitely major areas of improvement, just more in the usability of the features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The protection offered by this product is good, as is the endpoint reporting."
"The most valuable features of this product are the management capabilities, which allow an IT organization to get quite a good picture of attempted cyber attacks, and its out-of-the-box investigation capabilities."
"The initial setup isn't too bad."
"The tool is designed to scale for large enterprises and handle large volumes of data."
"The most valuable feature is that you can select remote access of any machine for sandboxing."
"I've found the solution to be highly scalable for enterprises."
"It's a perfect solution. It integrates well into the environment."
"Cortex XDR alerts us on the dashboard when there's a threat, which allows us to restrict that user and helps secure our infrastructure."
"The initial setup of CylancePROTECT is very easy."
"The quick installation would be the most valuable aspect of this solution."
"Blackberry Protect offers endpoint protection, it's easy to deploy, and it's scalable and stable."
"It does a good job of protecting us."
"CylancePROTECT works really well with the way we work."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"A user can continue to add endpoints and the solution will continue to perform well."
"The solution is stable; it was no problem and all went quite well, with no bugs or freezes."
"At this point what is most valuable is the interface, which is easy to navigate."
"The best features CrowdStrike Falcon offers are the speed that it detects anomalies at and allows me to respond quickly."
"The main feature we rely on is the product's intelligence. We appreciate the advice from the team during implementation. One of the main reasons we chose this product is its compatibility with Office 365."
"CrowdStrike Falcon has done an excellent job at detecting breaches; it has allowed us to stay in business and kept our systems up while multiple partners and service providers have been taken down by ransomware and other cyberattacks."
"Having CrowdStrike take that responsibility is a load off our backs."
"The solution's reporting console is phenomenal, and I can get a lot of data out of it."
"We have seen a reduction to the performance hit to our operating systems."
"The solution offers great stability."
 

Cons

"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."
"Cortex XDR could be improved with more GUI features."
"I don't like that they have different types of licenses. For example, if users select a license, they think they will have all the platforms they need to improve their network or security. But after some time, Palo Alto Networks changed their licensing, and some of the features that, for example, were free at the beginning now have a cost. I think the integration can be improved. For example, a lot of tools are just integrated through APIs."
"The playbooks could be improved to include more functionalities or actions."
"It's not an ideal choice for smaller businesses, as you need a minimum of 200 endpoints to even use the solution at all."
"It is a complex solution to implement."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"While using Cortex, I noticed some aspects that could be improved, such as increasing the synchronization speed between XDR and Xnor."
"The product must make the interface a little more user-friendly."
"The user interface could be improved, it's very outdated."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"Technical support is bad. I am not happy with the level of support they offer."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"If they can add more features on top of their Persona feature that would be ideal."
"CrowdStrike Falcon can be improved by continuing to adapt to everything that is going on with AI and other developments in the world."
"The customer support for CrowdStrike Falcon on the commercial side is great, but the government side is not as strong."
"If CrowdStrike can further expand its support for XDR compatibility, that would give it an edge over all the other competing new products."
"CrowdStrike Falcon can be improved by strengthening the focus on AI and keeping up with responding to AI as it constantly evolves."
"In my opinion, CrowdStrike Falcon could be further improved with better clarity of the dashboard."
"CrowdStrike Falcon can be improved by integrating with other platforms I utilize like InTune, ScreenConnect, and TeamViewer."
"The pricing structure should allow for some flexibility."
"The performance could be better. It's a bit slow."
 

Pricing and Cost Advice

"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"The price of the product is not very economical."
"This is an expensive solution."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"Our customers have expressed that the price is high."
"The price is on the higher side, but it's okay."
"The pricing is a little high. It is per user per year."
"The licensing part of the product is too expensive compared to other solutions in the market."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"The product cost is about $5, per user, per month."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"I think that the price we are paying is good for what it is."
"We would just add more if there are new users, but right now you just need one license for per user."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"Our company pays approximately US$ 65,000 annually for 900 machines."
"When it comes to licensing, customers can choose a bundle or select licences based on the specific features they would like access to. This solution comes with premium pricing. It is approximately 20 to 30% more expensive than competing solutions."
"The pricing is not bad. It's on the higher end of the market, but you get what you pay for."
"The price is too high."
"CrowdStrike Falcon is more expensive than other EDR solutions with similar features."
"The price of CrowdStrike Falcon is expensive."
"Our licensing fees were between $50,000 and $60,000 per year, which was pretty expensive for a small business."
"It has an annual license, and it is not that expensive."
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
Jun 27, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing,...
2 out of 3 answers
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Jun 25, 2019
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.
AA
IT Manager with 201-500 employees
Jun 26, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing, you would go with Cylance, but you can always negotiate with both to get the best offers.
 

Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
8%
Financial Services Firm
6%
Financial Services Firm
10%
Outsourcing Company
10%
Manufacturing Company
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise54
Large Enterprise103
 

Questions from the Community

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
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How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. CrowdStrike Falcon and other solutions. Updated: September 2026.
920,574 professionals have used our research since 2012.