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BlackBerry Cylance Cybersecurity vs CrowdStrike Falcon comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
30th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
173
Ranking in other categories
Endpoint Detection and Response (EDR) (2nd)
 

Mindshare comparison

As of September 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.8% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.6%, up from 1.1% compared to the previous year. The mindshare of CrowdStrike Falcon is 5.7%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon5.7%
Cortex XDR by Palo Alto Networks3.8%
BlackBerry Cylance Cybersecurity1.6%
Other88.9%
Endpoint Protection Platform (EPP)
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
JW
Senior Security Engineer at a financial services firm with 10,001+ employees
Centralized endpoint protection has strengthened compliance and accelerated incident response
There are a number of areas that I only touch a handful of times, but when I get in there, I realize why I don't do that. The main area would be within the support area. The support bot is not really as smart as you would expect it, especially in this day and age of LLM and other capabilities that I know CrowdStrike Falcon is already capable of doing. Additionally, I would appreciate a little bit more easy to read insights of some of the dashboards or maybe manipulation of the dashboards. It is still a little cumbersome to build custom dashboards and it's not as intuitive as you would think. Documentation is abysmal and needs to be improved dramatically. I know that there's a big effort to do this, however, even the new effort is honestly worse than it was before. Those are definitely major areas of improvement, just more in the usability of the features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR by Palo Alto Networks saves time in various ways, although the user interface is fairly standard."
"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."
"After installing this solution, it identified, blocked, and provided the complete attack chain, which was very helpful."
"If you are looking for security, mainly for advanced threat prevention from ransomware and malware attacks, I would recommend Cortex."
"I have found the solution to be very easy in respect of the integration and configurable."
"The anti-exploit is impenetrable. We chose Traps because it is the only product that we were not able to get anything past."
"From a single pane of glass, you can easily manage all of your endpoints."
"The most valuable features are incident creation, policy-based protection, IP whitelisting, and device encryption. These are beneficial for endpoint and server security."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"It provides good insight into the programs, applications, or websites that may need attention."
"Endpoints are protected in real-time without the need of a centralized server, whitelist, or the ability to connect to a central host in the cloud."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"​Centralized dashboard online which can be used for managing a huge product."
"The stability is perfect, and it is leaps and bounds beyond our previous solution by McAfee."
"The initial endpoint cost may seem a little high (~$55/device/year), but when you look at the total peace of mind that the solution of Cylance endpoint protection provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"I like Falcon's threat detection and endpoint investigation features. It's a user-friendly solution."
"The OverWatch is the most valuable feature to me. It's a 24x7 monitoring service, and when they see anything suspicious in my environment, they will investigate."
"We compared multiple solutions in EDR and out of them, CrowdStrike gave the most features and value for money."
"It's very easy to set up."
"The most valuable feature is its threat analysis."
"The most beneficial features of CrowdStrike Falcon are that it is easy to install, easy to manage, lightweight, and it can stop breaches."
"We receive good ROI when using this solution."
"Using this solution has reduced my need for imaging. We can mitigate the issue and address it immediately, for people both on and off of the network."
 

Cons

"The product's pricing could be better."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis."
"The playbooks could be improved to include more functionalities or actions."
"For Cortex XDR by Palo Alto Networks, if I had to point out improvements, I would say the UI is still somewhat difficult for beginners."
"I have faced some issues with Cortex XDR by Palo Alto Networks; there is room for improvement in the sense that certain options prevent us from seeing and segregating data."
"This product has not improved my organization - in fact, we are in the process of moving back to another product as a result of Cortex's horrible impact on system performance."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The security scripting needs improvement. It needs deeper security for scripting."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"The stability could be improved."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"Forensic controls have room for improvement."
"Improvement is always possible. It's challenging to gauge how much future mitigation is provided, especially since we've only been using the product for about one and a half years. Every product faces this challenge because nothing is ever completely foolproof. So, besides relying on technology, we also focus on increasing our staff's awareness of security issues. Feedback from my colleagues suggests that the reporting and dashboarding of incidents could be improved."
"The solution could improve the policies themselves. It would be helpful if there were cost-cutting measures."
"In the six months that I have been using CrowdStrike, it has not been able to detect anything."
"I would like them to improve the correlation of data in the search algorithms. When we run an investigation, malware, phishing, etc., I want to look at multiple endpoints at once to correlate that data to see the likenesses, e.g., how are they not alike or what systems and processes are running across those systems? I don't want to have to run the same search in their Spotlight module five, 10, 15, or 100 times to get 100 different results, copy that data out, and then correlate it on my own. In a very simple way, I want to be able to load up a comma-delimited list giving me the spotlight data on these X amount of hosts, letting me search for it quickly. We have had to go back to CrowdStrike, and say, "Our search are taking far too long for even one host." They did bump up the cores and that did improve performance, but it is still kind of slow to get that Spotlight data. That is probably our biggest pain point. I think that needs some help. I understand this kind of information access is probably not the easiest thing to do. It is probably a big ask depending on how their back-end is setup."
"CrowdStrike Falcon is pretty accurate and reliable, but the only part where we lack visibility is whether the endpoint has started reporting or is not reporting."
"I would rate it an eight out of ten. It does what it needs to do but there's always room for improvement."
"It is cloud-based, and this does make some weary of the data being held on the cloud. Privacy requirements must be taken into account."
 

Pricing and Cost Advice

"The price was fine."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"It has a yearly renewal."
"The solution is expensive. It's pricing is on a yearly-basis."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"The cost depends on your chosen license type, like Pro or other licenses."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"It's about $55 per license on a yearly basis."
"The tool is not that expensive."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"The licensing part of the product is too expensive compared to other solutions in the market."
"Different components are additional price points. We got the components that were right for us, but other organizations may require more (or less) components to suit their needs."
"I'm not directly involved in sales, so I can't comment on the exact price, but I know the price decreases the higher the quantity we purchase."
"The licensing model is straightforward. We choose the features we want and we then can download the package we want."
"Crowdstrike Falcon is relatively cheap."
"The solution's pricing is great for us."
"Our company pays approximately US$ 65,000 annually for 900 machines."
"When comparing to Microsoft, CrowdStrike Falcon is more expensive."
"Our licensing fees were between $50,000 and $60,000 per year, which was pretty expensive for a small business."
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
Jun 27, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing,...
2 out of 3 answers
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Jun 25, 2019
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.
AA
IT Manager with 201-500 employees
Jun 26, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing, you would go with Cylance, but you can always negotiate with both to get the best offers.
 

Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
9%
Construction Company
12%
Outsourcing Company
11%
Comms Service Provider
7%
Financial Services Firm
7%
Financial Services Firm
10%
Manufacturing Company
10%
Outsourcing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise46
Large Enterprise83
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. CrowdStrike Falcon and other solutions. Updated: September 2026.
914,351 professionals have used our research since 2012.