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BlackBerry Cylance Cybersecurity vs CrowdStrike Falcon comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
1st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
138
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Threat Intelligence Platforms (TIP) (1st), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (1st)
 

Mindshare comparison

As of April 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of CrowdStrike Falcon is 6.6%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon6.6%
Cortex XDR by Palo Alto Networks3.5%
BlackBerry Cylance Cybersecurity1.3%
Other88.6%
Endpoint Protection Platform (EPP)
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Waleed Omar - PeerSpot reviewer
Information Security Specialist at Arab Open University
Provides effective real-time threat detection with potential for cost optimization
Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability of the solution is very good. We have about 100 users on it right now, and we use it twice a week."
"We have a complete overview of all our PCs and it's very easy to handle and to use the interface. It has a lot of benefits for us."
"They did what they said, and this solution could apply to any scenario."
"One of the main benefits of the solution is its intelligence to correlate the events into an incident."
"The positive impacts I see from Cortex XDR by Palo Alto Networks include a complete 360-degree view of our security posture altogether, being a uniform platform where we are ingesting logs from multiple resources."
"I like that the product has behavior-based detection which offers many benefits over signature-based detection."
"My advice for anybody who is considering Cortex XDR is that it is a complete solution, and has very good features."
"The solution is a new generation XDR that has a lot of artificial intelligence modules."
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"With Cylance AI and Machine Learning, it's ensuring that all types of malware, PUP (Potential Unwanted Programs) and Memory Protection your endpoint devices are fully protected, even with day zero threats."
"CylancePROTECT is going to tell you if there are any issues and you are going to be able to see everything from one single dashboard."
"The solution is easy to deploy."
"The deployment of updates is easy."
"The stability of the solution is awesome."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"There are two things which customers really like about CrowdStrike. If they buy managed services from CrowdStrike, it offers them detection of security issues in one minute. If you buy their professional services, they offer insurance where you can claim up to $5 million if there's a breach. This is a huge upsell for customers."
"Since we deployed CrowdStrike, the network has become much calmer, and we now understand the sources of infections, which helps us prevent them from spreading."
"In general, we feel more secure knowing that we are not relying on multiple different technologies to provide a different kind of protection."
"From what we have seen, it is very scalable. We have recently acquired a company where someone had a ransomware attack when we joined networks. Within the course of just a few days, we were able to easily get CrowdStrike rolled out to about 300 machines. That also included the removal of that company's legacy anti-malware tool."
"The most valuable feature is the machine learning that they use to check certain patterns in the endpoint devices. It checks the whole ecosystem or entire environment."
"CrowdStrike Falcon has done an excellent job at detecting breaches. It has allowed us to stay in business and keep our systems up."
"This solution has made the lives of the IT staff much easier, compared to the previous one."
"We feel we are using a product that is at the top of the industry."
 

Cons

"There are some false positives."
"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."
"If he is using a smaller company, he can depend on some other tools because Cortex XDR by Palo Alto Networks is a bit expensive."
"If Palo Alto reduces the pricing slightly for their products, it would make them more scalable in markets such as India and globally for cybersecurity."
"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"The downside to the solution is that there are a large number of false positives."
"It should provide more details about the events that they have detected."
"It just doesn't make you feel like you're getting covered or have the best protection, which you should have."
"The initial setup was quite complicated, it took us a month or two with the reseller doing a good job assisting us with the initial configuration."
"There are a lot of false positives and it takes up a lot of time."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"I would not rate this solution in the top five for things like presenting information, or ease of use."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"The product needs to continue to offer better alerts, in particular around false positives, and it needs to reduce them from happening."
"We have had to open a case with the technical support to get some issues and bugs resolved."
"I would love to see more investment in Insight because CrowdStrike have an opportunity to potentially displace some of the vulnerability management vendors with the visibility they can see over time."
"The solution could improve by providing more types of reports because it's in the detection span you cannot re-export anything. If it could be exported to a CSV file directly there it would help a lot. I currently need to do this by API to get what I need."
"Although all the preventive controls were enabled in the CS falcon dashboard, CS falcon had raised a red flag regarding fileless execution, however, the moment it let us know our system got encrypted."
"The GUI can use improvement, it's cloud-based so sometimes the interface can be a bit slow."
"CrowdStrike should add support for ransomware protection."
"The tool is more expensive than other products in the market."
"The technical support team often just replies to an issue with a link to an article rather than actually calling back and talking to someone and making sure the problem is solved."
 

Pricing and Cost Advice

"I don't like that they have different types of licenses."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"This is an expensive solution."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"The solution is expensive. It's pricing is on a yearly-basis."
"I feel it is fairly priced."
"The product cost is about $5, per user, per month."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"CylancePROTECT is an affordable solution."
"The monthly fee is $55 USD per user."
"The licensing part of the product is too expensive compared to other solutions in the market."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"The cost of CrowdStrike Falcon in Latin America seems high relative to the economic conditions in the region."
"The more endpoints an organization adds the cheaper the cost."
"We have a yearly subscription and find the price to be good. I'd give it a rating of four out of five for price, we got a good discount."
"It has an annual license, and it is not that expensive."
"The licensing model is straightforward. We choose the features we want and we then can download the package we want."
"The price of CrowdStrike Falcon is expensive."
"We are at about $60,000 per year."
"The other administrator and I can log in to check the exact details of what happened, what was running, and what caused the detection. We know exactly what was happening on the end users PC and we can tell if it's something that we actually need or something that's malicious."
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
Jun 27, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing,...
2 out of 3 answers
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Jun 25, 2019
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.
AA
IT Manager with 201-500 employees
Jun 26, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing, you would go with Cylance, but you can always negotiate with both to get the best offers.
 

Top Industries

By visitors reading reviews
Construction Company
15%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
7%
Construction Company
10%
Computer Software Company
8%
Manufacturing Company
8%
Comms Service Provider
6%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise48
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise33
Large Enterprise62
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. CrowdStrike Falcon and other solutions. Updated: March 2026.
885,667 professionals have used our research since 2012.