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BlackBerry Cylance Cybersecurity vs CrowdStrike Falcon comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
1st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
141
Ranking in other categories
Security Information and Event Management (SIEM) (5th), Threat Intelligence Platforms (TIP) (1st), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (2nd)
 

Mindshare comparison

As of April 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 4.0% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.4%, up from 1.1% compared to the previous year. The mindshare of CrowdStrike Falcon is 6.3%, down from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon6.3%
Cortex XDR by Palo Alto Networks3.6%
BlackBerry Cylance Cybersecurity1.4%
Other88.7%
Endpoint Protection Platform (EPP)
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Dotan Sadka - PeerSpot reviewer
AI And Automation Engineer at PeerSpot
Centralized threat visibility has improved detection speed and strengthened endpoint protection
CrowdStrike Falcon is a very powerful tool, but at times the high initial adoption cost can be burdensome. To get the maximum benefit, as in our case where we integrate it with other security systems, a certain level of expertise is required, which is somewhat disappointing. Sometimes updates can cause unexpected issues in the system, so rigorous pre-testing is essential, and that is another point of concern. In the future, I would like to see even smoother integration with other security tools. If more flexible pricing models or SMB-focused packages were introduced so that small and medium-sized businesses can adopt it without too much burden, I think many more organizations could benefit.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The information the dashboard provides is very clear."
"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."
"Cortex XDR by Palo Alto Networks has helped lighten the load of our security analysts because it was the major tool that we were using and the one we utilized most."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"This software helps us understand any issues that may arise when someone is not at work."
"They have a new GUI which is just fantastic."
"Best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"The product has an intuitive dashboard."
"The most functional item that we use is the process to turn off the false flags that it causes."
"It works well and covers a good number of the bases you need covered for general cybersecurity and vulnerability management."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"The product works pretty well; it does a good job catching viruses, and while we haven't had a chance to test against any kind of ransomware attack, I know it works great and I'm not worried about its capabilities in that respect."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"CylancePROTECT is going to tell you if there are any issues and you are going to be able to see everything from one single dashboard."
"Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"With Cylance AI and Machine Learning, it's ensuring that all types of malware, PUP (Potential Unwanted Programs) and Memory Protection your endpoint devices are fully protected, even with day zero threats."
"The most valuable features are the complete IPS and IDS."
"This solution consistently releases improvements. They have communicated their next two years of development which is powerful and covers all of our needs."
"The most useful feature is that we do not need to install or keep signature files. Regular scanning that consumes a lot of computer resources is not needed."
"CrowdStrike enables the infrastructure managers to visualize all the events and get information about the network."
"It's very easy to set up."
"The automatic alert feature is the most important feature of the solution."
"I am very happy with CrowdStrike Falcon because it does not use a lot of resources in the endpoint, it's a lightweight solution."
"CrowdStrike Falcon has done an excellent job at detecting breaches. It has allowed us to stay in business and keep our systems up."
 

Cons

"There's an overall lack of features."
"A little bit more automation would be nice."
"Traps doesn't work with McAfee. You need to remove McAfee to install Traps. This is very common, and its nothing that should be an issue. Some antivirus engines recognize Traps as an threat component, so maybe they need to shake hands somewhere."
"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"Cortex XDR could improve its sales support team, including better commission structures and referral programs."
"The encryption is not up to the mark."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"Whenever the tool releases a new version when deploying the product across the organization, I feel like there are some disturbances in the CPU usage after upgrading the tool to the latest version."
"Making the dashboards a bit modern to make them easier to search would also be helpful."
"The initial deployment was quite complicated."
"The user interface is outdated."
"The stability could be improved."
"It is hard to manage."
"I find the price for Blackberry Protect expensive, so that's an area for improvement."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The initial setup was quite complicated, it took us a month or two with the reseller doing a good job assisting us with the initial configuration."
"The technical support could improve because I am in India and the support I receive is from the UK or Australia. It is difficult to manage the time difference. The service could be faster. However, when we do have the support they are knowledgeable."
"This solution could be improved with greater scope for admins to make changes to the solution."
"I would also like to see the endpoint firewall component produce some level of logging and feedback."
"We have had to open a case with the technical support to get some issues and bugs resolved, but they were resolved relatively quickly."
"In CrowdStrike, with the variety of security tools available, learning the different query languages can be challenging."
"CrowdStrike should add support for ransomware protection."
"In a future release, I would like to see more integrations for data breaches and security features."
"Although all the preventive controls were enabled in the CS falcon dashboard, CS falcon had raised a red flag regarding fileless execution, however, the moment it let us know our system got encrypted."
 

Pricing and Cost Advice

"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"I don't like that they have different types of licenses."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"It has reasonable pricing for the use cases it provides to the company."
"Cortex XDR's pricing is ok."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"I feel it is fairly priced."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"It is expensive, but not unreasonable."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"I think that the price we are paying is good for what it is."
"The product cost is about $5, per user, per month."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"It's not so heavily priced; rather, it's average and decent."
"There is no license required to use this solution."
"The cost of CrowdStrike Falcon could be reduced. It is quite expensive if you compare it to other solutions, such as Blue Coat, Symantec, McAfee, or Kaspersky."
"Different components are additional price points. We got the components that were right for us, but other organizations may require more (or less) components to suit their needs."
"I do not have experience with the cost or licensing of the product."
"There are approximately a hundred different modules you have to purchase, depending on what you want to do. I have most of the modules. How it works is you buy the portfolio, you have to decide all the components you want in it, and then they price out a bundle for you. I have almost all of the package features in my bundle. You only need to pay for the modules you want."
"It is expensive compared to SentinelOne, but as the market leader, it is worth it."
"CrowdStrike Falcon offers excellent value for the money for our organization, particularly given our lean IT team."
"The tool is a little bit expensive compared to other products, but I think it's okay owing to its quality."
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
Jun 27, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing,...
2 out of 3 answers
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Jun 25, 2019
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.
AA
IT Manager with 201-500 employees
Jun 26, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing, you would go with Cylance, but you can always negotiate with both to get the best offers.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
8%
Manufacturing Company
7%
Construction Company
10%
Manufacturing Company
8%
Computer Software Company
7%
Comms Service Provider
6%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise20
Large Enterprise48
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business53
Midsize Enterprise33
Large Enterprise63
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. CrowdStrike Falcon and other solutions. Updated: April 2026.
890,088 professionals have used our research since 2012.