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BlackBerry Cylance Cybersecurity vs CrowdStrike Falcon comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
120
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
1st
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
174
Ranking in other categories
Endpoint Detection and Response (EDR) (1st)
 

Mindshare comparison

As of October 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.7%, up from 1.1% compared to the previous year. The mindshare of CrowdStrike Falcon is 5.6%, down from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon5.6%
Cortex XDR by Palo Alto Networks3.8%
BlackBerry Cylance Cybersecurity1.7%
Other88.9%
Endpoint Protection Platform (EPP)
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
JW
Senior Security Engineer at a financial services firm with 10,001+ employees
Centralized endpoint protection has strengthened compliance and accelerated incident response
There are a number of areas that I only touch a handful of times, but when I get in there, I realize why I don't do that. The main area would be within the support area. The support bot is not really as smart as you would expect it, especially in this day and age of LLM and other capabilities that I know CrowdStrike Falcon is already capable of doing. Additionally, I would appreciate a little bit more easy to read insights of some of the dashboards or maybe manipulation of the dashboards. It is still a little cumbersome to build custom dashboards and it's not as intuitive as you would think. Documentation is abysmal and needs to be improved dramatically. I know that there's a big effort to do this, however, even the new effort is honestly worse than it was before. Those are definitely major areas of improvement, just more in the usability of the features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If any application performs suspicious activities, such as changing registries or modifying other applications, Cortex XDR detects and blocks the entire application."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"The scalability of Cortex XDR by Palo Alto Networks is very good."
"It's a perfect solution. It integrates well into the environment."
"I like that the product has behavior-based detection which offers many benefits over signature-based detection."
"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."
"It's very stable. I've never experienced downtime for the ASM console or ASM core."
"It can automatically correlate events and logs, which is very helpful for an IT administrator. It can correlate different kinds of malware activities over a network, agent, or host system. You do not need to do it manually. It is a good feature. It is also a user-friendly solution. We have deployed it on the cloud because our space does not provide any flexibility for on-premises deployment, but Palo Alto has added some flexibility to install it on-premises. It must be like the same Cortex XDR agent for all the VPN services, web filtering services, and everything else."
"It does a good job of protecting us."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"Its setup is simple if you have a Windows device; it is executable."
"You can manage all the threats and everything from a centralized dashboard."
"The stability is perfect, and it is leaps and bounds beyond our previous solution by McAfee."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"I like the AI and mathematical components that they use, and I like the pre-execution method of protection that prevents infection."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"It provides very good protection and the ability to crosscheck environments."
"Using CrowdStrike Falcon has changed the way my security team detects, investigates, and responds to threats by making our response time much quicker and giving me confidence in the alerts and information we receive."
"When something is detected you can log into the GUI and you can get very specific details about what happened."
"The most valuable feature of CrowdStrike Falcon is its accuracy. That's very important for me. False-positive are very bad for everyone. As we are a financial institution, it's even worse. I like Falcon because it's very accurate."
"The most valuable feature is that we don't need to re-image machines as much as we had to."
"It has definitely minimized resources. When everything was on-prem, there was a lot more work maintaining it. One of the big value tickets: I don't have lists of hundreds of exceptions for certain applications that I have to maintain, add, delete, and move. The very nature of the product has lessened my workload considerably."
"The malware protection is the most valuable feature of CrowdStrike Falcon."
"Using CrowdStrike Falcon has provided significantly more visibility than previous tools I used, as well as a more streamlined management of exceptions."
 

Cons

"This is a very costly product."
"The solution lags to the real-time scenarios here and there."
"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."
"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."
"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis."
"Additionally, I think the price is very high, and if it can be adjusted, I believe it will be a very good solution."
"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration."
"It is not stable. The solution has caused six crashes over two years, with one of them requiring us to rebuild all of our Windows 10 devices."
"For advanced security, I wouldn't."
"I would say one thing that they might need to bring in is protection for mobile devices."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"It should provide more details about the events that they have detected."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"CylancePROTECT's technical support is non-existent."
"The biggest issue with Falcon as a standalone product is it doesn't have very much reporting."
"The new interface, the UI, seems a bit messy."
"CrowdStrike Falcon sensor has had an impact on endpoint performance and my ability to deploy security at scale."
"The malware analysis could be improved, as that's what we use the solution for the most and that change would make it a better EDR tool."
"The solution could improve by providing more types of reports because it's in the detection span you cannot re-export anything. If it could be exported to a CSV file directly there it would help a lot. I currently need to do this by API to get what I need."
"In CrowdStrike, with the variety of security tools available, learning the different query languages can be challenging."
"In the future release of CrowdStrike Falcon, they should add a sandbox feature."
"Whenever there is a feature release (upgrade) where we push to all the endpoints, it causes something to be blocked without us knowing."
 

Pricing and Cost Advice

"The price of the product is not very economical."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"The price was fine."
"Its pricing is kind of in line with its competitors and everybody else out there."
"The price of the solution is high for the license and in general."
"It is "expensive" and flexible."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"The product cost is about $5, per user, per month."
"The licensing part of the product is too expensive compared to other solutions in the market."
"The monthly fee is $55 USD per user."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"The solution provides me with competitive pricing."
"It's not so heavily priced; rather, it's average and decent."
"We pay our license on a yearly basis and have just renewed for two years."
"It is an expensive product, but I think it is well worth the investment."
"Purchasing the product through the AWS Marketplace is just a click away. Since we were using the on-premise version of the product, we continued on the cloud by purchasing it through the AWS Marketplace."
"All I can say about the licensing cost is that it's negotiable."
"The pricing on CrowdStrike is per license. It was about $42 per seat yearly."
"The pricing could be reduced. If it was more reasonable that would be great."
"The pricing is not bad. It's on the higher end of the market, but you get what you pay for."
"We bought a very small number of licenses, then ran it for a year. We bought a 100 licenses for a year, so we didn't actually do a proof of concept. We just bought them. Then, the next year, we bought 10,000 licenses."
"The more endpoints an organization adds the cheaper the cost."
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
Jun 27, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing,...
2 out of 3 answers
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Jun 25, 2019
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.
AA
IT Manager with 201-500 employees
Jun 26, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing, you would go with Cylance, but you can always negotiate with both to get the best offers.
 

Top Industries

By visitors reading reviews
Comms Service Provider
13%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Construction Company
12%
Outsourcing Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
Financial Services Firm
10%
Outsourcing Company
10%
Manufacturing Company
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise21
Large Enterprise56
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise47
Large Enterprise84
 

Questions from the Community

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How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. CrowdStrike Falcon and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.