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BlackBerry Cylance Cybersecurity vs CrowdStrike Falcon comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
121
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
1st
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
174
Ranking in other categories
Endpoint Detection and Response (EDR) (1st)
 

Mindshare comparison

As of October 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.7%, up from 1.1% compared to the previous year. The mindshare of CrowdStrike Falcon is 5.6%, down from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon5.6%
Cortex XDR by Palo Alto Networks3.8%
BlackBerry Cylance Cybersecurity1.7%
Other88.9%
Endpoint Protection Platform (EPP)
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
JW
Senior Security Engineer at a financial services firm with 10,001+ employees
Centralized endpoint protection has strengthened compliance and accelerated incident response
There are a number of areas that I only touch a handful of times, but when I get in there, I realize why I don't do that. The main area would be within the support area. The support bot is not really as smart as you would expect it, especially in this day and age of LLM and other capabilities that I know CrowdStrike Falcon is already capable of doing. Additionally, I would appreciate a little bit more easy to read insights of some of the dashboards or maybe manipulation of the dashboards. It is still a little cumbersome to build custom dashboards and it's not as intuitive as you would think. Documentation is abysmal and needs to be improved dramatically. I know that there's a big effort to do this, however, even the new effort is honestly worse than it was before. Those are definitely major areas of improvement, just more in the usability of the features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable feature is the user interface."
"It is an easy-to-use tool."
"It has absolutely improved the way our organization functions, we are more secure, it is giving us more peace of mind, and it has found malicious activity happening on our endpoints that probably would not have been detected if we didn't have it."
"I generally believe that Cortex XDR by Palo Alto Networks is probably the best in the market right now."
"The most valuable feature of Cortex XDR by Palo Alto Networks is the low consumption of system resources. The solution uses a lot of AI and machine learning."
"Monitoring is most valuable."
"The level of security I get for my endpoints and servers is extremely valuable."
"Cortex XDR can integrate the firewalls and determine the tendencies of the attacks. It's a new generation antivirus, with protection endpoints and detection response. It is very easy to use and everybody can operate the solution."
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"CylancePROTECT works really well with the way we work."
"The deployment of updates is easy."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"Its setup is simple if you have a Windows device; it is executable."
"With Cylance AI and Machine Learning, it's ensuring that all types of malware, PUP (Potential Unwanted Programs) and Memory Protection your endpoint devices are fully protected, even with day zero threats."
"The initial setup of CylancePROTECT is very easy."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"Using this solution has reduced my need for imaging. We can mitigate the issue and address it immediately, for people both on and off of the network."
"As an EDR tool, we can integrate log management and event management, and the solution deals with threats automatically, that's the advantage."
"Having CrowdStrike take that responsibility is a load off our backs."
"Positively, we have been able to successfully maintain compliance within all of our security obligations within our industry, have had next to zero downtime outside of larger widespread problems, which has allowed us to remain secure on all of our endpoints and be able to conduct business with a lot less worry, and we have also been able to improve our response speed to potential threats and infiltrations into the firm, as well as hardening those areas and offering faster and more effective remediation methods based on the data found from CrowdStrike Falcon."
"Regarding features, I appreciate its integration capabilities with identity providers...Stability-wise, I rate the solution a ten out of ten."
"CrowdStrike Falcon has positively impacted my organization by providing good protection, logs, and reports, which I find very good."
"CrowdStrike Falcon's most valuable feature is the fact that it's not getting in the way of our workforce and their workflow."
"Because it is security product and acts like an AIML smart product, not merely based on daily/weekly updates and signatures."
 

Cons

"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."
"Whenever the tool releases a new version when deploying the product across the organization, I feel like there are some disturbances in the CPU usage after upgrading the tool to the latest version."
"The main issue I could point out is the offline agents and the way that it is missing."
"When it comes to malware files, it should be a little quick because, at times, it would give a wrong result in the sense of what it might be on malware, even if it still might be a normal one."
"Limited remote connection."
"One thing that was missing was the integration part. Currently, they don't have out-of-box integration with IBM QRadar, or if they have the integration, the integration doesn't work well."
"The solution lacks real-time, on-demand antivirus."
"The downside to the solution is that there are a large number of false positives."
"The solution’s technical support could be improved."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"CylancePROTECT could be improved in its technical support and communication."
"The solution should implement AI in the product."
"It is not stable. The solution has caused six crashes over two years, with one of them requiring us to rebuild all of our Windows 10 devices."
"The initial deployment was quite complicated."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"In the six months that I have been using CrowdStrike, it has not been able to detect anything."
"The only downside is trying to figure out all the agents or all of the machines that do not have CrowdStrike Falcon on them, unlike SentinelOne which has a feature for that, along with a feature where you can roll back to detect ransomware if you ever get ransomware."
"CrowdStrike Falcon can be improved by integrating with other platforms I utilize like InTune, ScreenConnect, and TeamViewer."
"The tool is more expensive than other products in the market."
"The price of CrowdStrike Falcon is expensive."
"Currently, I do not see any tangible benefits from CrowdStrike regarding incident improvement time, response time, or cost saving."
"Deployment in cloud environments is challenging. Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options."
"CrowdStrike Falcon can be improved by continuing to keep everything on the cutting edge."
 

Pricing and Cost Advice

"Very costly product."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"The pricing is okay, although direct support can be expensive."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"The price of the product is not very economical."
"The pricing is a little high. It is per user per year."
"I don't like that they have different types of licenses."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"It's not so heavily priced; rather, it's average and decent."
"This cost of the license is approximately $5 USD monthly per user."
"The solution provides me with competitive pricing."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"Pricing and licensing seem to be in line with what they offer. We are a smaller organization, so pricing is important. Obviously, we would make a business case if it is something we really needed or felt that we needed. So, the pricing is in line with what we are getting from a product standpoint."
"CrowdStrike is well priced. On a yearly basis, it costs between $60 and $100 per user."
"Crowdstrike Falcon is relatively cheap."
"The pricing will depend upon your volume of usage."
"The more endpoints an organization adds the cheaper the cost."
"CrowdStrike Falcon is more expensive than other EDR solutions with similar features."
"There are approximately a hundred different modules you have to purchase, depending on what you want to do. I have most of the modules. How it works is you buy the portfolio, you have to decide all the components you want in it, and then they price out a bundle for you. I have almost all of the package features in my bundle. You only need to pay for the modules you want."
"The pricing and licensing are fairly good. It is definitely not a cheap product, but I have felt that it is worth the money that we spent. So, we have discussed it in the past, and were like, "Yes, it is probably pricier than some other solutions, but we also feel they really are the leader. We are very comfortable with their level of expertise. So, it's kind of worth the price that we pay.""
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
Jun 27, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing,...
2 out of 3 answers
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Jun 25, 2019
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.
AA
IT Manager with 201-500 employees
Jun 26, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing, you would go with Cylance, but you can always negotiate with both to get the best offers.
 

Top Industries

By visitors reading reviews
Comms Service Provider
13%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Construction Company
11%
Outsourcing Company
11%
Manufacturing Company
8%
Financial Services Firm
7%
Financial Services Firm
10%
Outsourcing Company
10%
Manufacturing Company
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise21
Large Enterprise56
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise47
Large Enterprise84
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
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How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. CrowdStrike Falcon and other solutions. Updated: September 2026.
919,341 professionals have used our research since 2012.