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BlackBerry Cylance Cybersecurity vs CrowdStrike Falcon comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
204
Ranking in other categories
Endpoint Detection and Response (EDR) (1st)
 

Mindshare comparison

As of November 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.6% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.8%, up from 1.2% compared to the previous year. The mindshare of CrowdStrike Falcon is 5.5%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon5.5%
Cortex XDR by Palo Alto Networks3.8%
BlackBerry Cylance Cybersecurity1.8%
Other88.9%
Endpoint Protection Platform (EPP)
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
JW
Senior Security Engineer at a financial services firm with 10,001+ employees
Centralized endpoint protection has strengthened compliance and accelerated incident response
There are a number of areas that I only touch a handful of times, but when I get in there, I realize why I don't do that. The main area would be within the support area. The support bot is not really as smart as you would expect it, especially in this day and age of LLM and other capabilities that I know CrowdStrike Falcon is already capable of doing. Additionally, I would appreciate a little bit more easy to read insights of some of the dashboards or maybe manipulation of the dashboards. It is still a little cumbersome to build custom dashboards and it's not as intuitive as you would think. Documentation is abysmal and needs to be improved dramatically. I know that there's a big effort to do this, however, even the new effort is honestly worse than it was before. Those are definitely major areas of improvement, just more in the usability of the features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have found in our test Cortex XDR by Palo Alto Networks to be a very good tool."
"The scalability of Cortex XDR by Palo Alto Networks is very good."
"The good thing about the product is that it's always scanning."
"The initial setup isn't too bad."
"These days it's machine-learning technology and behavior-based analytics features that make us more secure."
"My advice for anybody who is considering Cortex XDR is that it is a complete solution, and has very good features."
"The policy configuration is great, the granularity of policies that are available is very helpful, it is straightforward to set up, and it has pretty much everything we need and works well within the Palo Alto ecosystem."
"They did what they said, and this solution could apply to any scenario."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"You can manage all the threats and everything from a centralized dashboard."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"CylancePROTECT is going to tell you if there are any issues and you are going to be able to see everything from one single dashboard."
"This technology is very good, very stable, and we have great trust in it and what it delivers."
"The stability is perfect, and it is leaps and bounds beyond our previous solution by McAfee."
"We have been trained to learn how to use the product and now we have a very good experience with it."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"CrowdStrike Falcon serves as a next-gen AV, which basically does AI-based behavioral analysis to detect and act on malware or ransomware."
"We rely on our environmental security and we haven't had any infections so that's valuable for us."
"It has an extremely low footprint, so it has got minimum impact on the user end points in terms of CPU and memory usage."
"CrowdStrike Falcon has changed the way my security team detects, investigates, and responds to threats by providing more advanced telemetry, faster response times, and better intelligence to identify anomalies in the ever-evolving cybersecurity landscape."
"CrowdStrike Falcon has done an excellent job at detecting breaches; it has allowed us to stay in business and kept our systems up while multiple partners and service providers have been taken down by ransomware and other cyberattacks."
"We are now able to find the root cause analysis on any threat. We can figure out where the issue came in versus just dealing with where it is at the moment."
"The advice I would give to others looking into using CrowdStrike Falcon is that they have great capabilities and good pricing options."
"The solution fits well in the organization and took out valuable output as expected from Endpoint Detection and Response solution."
 

Cons

"There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration."
"Being able to filter the events to see those that are related to the actual alert would save time spent by the engineer."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"The product's pricing needs improvement. They could provide more discounts. Additionally, the dashboard and control panel could be enhanced."
"Managing the product should be easier."
"The downsides of Cortex XDR by Palo Alto Networks are that in many incidents, when I enter the causality chain, there are numerous logs."
"We would also like to have advanced tech protection and email scanning."
"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"I find the price for Blackberry Protect expensive, so that's an area for improvement."
"CylancePROTECT's dashboard could be more user-friendly."
"The stability could be improved."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"It should have better support for Windows and Mac."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"The initial deployment was quite complicated."
"It is not stable. The solution has caused six crashes over two years, with one of them requiring us to rebuild all of our Windows 10 devices."
"The malware analysis could be improved, as that's what we use the solution for the most and that change would make it a better EDR tool."
"Although after the CrowdStrike outage and blue screens, we have had to put in place additional controls to ensure that we have phased rollouts."
"One way CrowdStrike Falcon can be improved is that I find it challenging when I make a search and get timestamps that are not in real time."
"We can't do scanning audits or device blocking or application control."
"I think there's an opportunity to enhance the AI or at least the traps to say, if something changes from this baseline, let us know and flag it."
"The price is too high. When we are reaching a new renewal, management always asks what's going on in the market."
"I would rate it an eight out of ten. It does what it needs to do but there's always room for improvement."
"I would like to see a little bit more in the offline scanning ability."
 

Pricing and Cost Advice

"The pricing is a little bit on the expensive side."
"Very costly product."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"The price was fine."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"I don't recall what the cost was, but it wasn't really that expensive."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"It is expensive, but not unreasonable."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"It's not so heavily priced; rather, it's average and decent."
"CylancePROTECT is an affordable solution."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"We would just add more if there are new users, but right now you just need one license for per user."
"I think that the price we are paying is good for what it is."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"Annual licensing."
"The pricing is definitely high but you get what you pay for, and it's not so high that it prices itself out of the market."
"The product is expensive."
"Our company pays approximately US$ 65,000 annually for 900 machines."
"This solution offers annual subscriptions. The pricing for this solution could be reduced."
"Crowdstrike Falcon is relatively cheap."
"Pricing and licensing seem to be in line with what they offer. We are a smaller organization, so pricing is important. Obviously, we would make a business case if it is something we really needed or felt that we needed. So, the pricing is in line with what we are getting from a product standpoint."
"With respect to pricing, my suggestion to others is to evaluate the environment and purchase what you need."
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
Jun 27, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pric...
2 out of 3 answers
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Jun 25, 2019
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.
AA
IT Manager with 201-500 employees
Jun 26, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing, you would go with Cylance, but you can always negotiate with both to get the best offers.
 

Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
9%
Financial Services Firm
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise53
Large Enterprise104
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. CrowdStrike Falcon and other solutions. Updated: November 2026.
921,665 professionals have used our research since 2012.