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BlackBerry Cylance Cybersecurity vs CrowdStrike Falcon comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
138
Ranking in other categories
Endpoint Detection and Response (EDR) (2nd)
 

Mindshare comparison

As of August 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.9%, up from 3.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.6%, up from 1.0% compared to the previous year. The mindshare of CrowdStrike Falcon is 5.8%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon5.8%
Cortex XDR by Palo Alto Networks3.9%
BlackBerry Cylance Cybersecurity1.6%
Other88.7%
Endpoint Protection Platform (EPP)
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Dipak M Gohil - PeerSpot reviewer
IT Manager at Jord International Pty Ltd
Efficient threat detection and seamless deployment improve overall security
The single panel console of CrowdStrike Falcon is very user-friendly, which is what we are looking for. Having multiple administrators between various offices with this single console gives us the ability to see all offices, branch offices, and partners, making it very useful to detect machines, identify machines, and check security risks. Everything in the single console is very useful. CrowdStrike Falcon has positively impacted our organization in terms of efficiency because it's very lightweight, easy to deploy, easy to manage, and works very efficiently. It quickly detects issues and doesn't have a signature-based system, so it works fast and takes immediate action.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a perfect solution. It integrates well into the environment."
"The product is very good, it has caught a lot of exploits that most products would not."
"I like the centralized console and the predictive analysis it does of malware. It is very stable and also scalable."
"Palo Alto is one of the tech vendors that always provides top-of-the-line products."
"Based on my experience, I would recommend Cortex XDR by Palo Alto Networks to other people."
"I have found the solution to be very easy in respect of the integration and configurable."
"It blocks malicious files, prevents attacks, and doesn't require many updates because it is a very light application."
"When the pandemic started, Palo Alto came up with many solutions, which helped with the quick shift from on-premises to the cloud."
"Has good RAM capacity for the power I need"
"The solution’s AI is its most valuable feature."
"This technology is very good, very stable, and we have great trust in it and what it delivers."
"The Application Guard and ByteGuard are useful features."
"The initial setup of CylancePROTECT is very easy."
"The stability is perfect, and it is leaps and bounds beyond our previous solution by McAfee."
"One of the best features of the solution is that it's easy to deploy."
"On the management side, we liked the way it displays things."
"CrowdStrike Falcon's most valuable feature is the fact that it's not getting in the way of our workforce and their workflow."
"The most valuable feature is that we don't need to re-image machines as much as we had to."
"The most valuable features in CrowdStrike Falcon are the full EDR with antivirus, hunting, reporting, and RTR remote control."
"The key aspect of CrowdStrike Falcon is its behavioral detection approach."
"The solution has improved my organization by automating the detection and reporting of unwanted applications so we're aware of them and can respond appropriately."
"The most valuable feature is the activity dashboard because it gives you a holistic view of your environment from a security standpoint."
"Using this solution has reduced my need for imaging. We can mitigate the issue and address it immediately, for people both on and off of the network."
"We receive good ROI when using this solution."
 

Cons

"Cortex XDR by Palo Alto Networks could improve its user interface, which is more complicated compared to competitors such as SentinelOne."
"A potential area of improvement for Cortex XDR by Palo Alto Networks is the cost."
"The downsides of Cortex XDR by Palo Alto Networks are that in many incidents, when I enter the causality chain, there are numerous logs."
"Dashboards do not allow everyone to see what's happening."
"For working with the solution, you only really need a web browser, however, we've found that working on Chrome, for example, is horrible."
"Whenever the tool releases a new version when deploying the product across the organization, I feel like there are some disturbances in the CPU usage after upgrading the tool to the latest version."
"One thing that was missing was the integration part. Currently, they don't have out-of-box integration with IBM QRadar, or if they have the integration, the integration doesn't work well."
"Cortex XDR by Palo Alto Networks is not only pricey; it is extremely expensive."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"Making the dashboards a bit modern to make them easier to search would also be helpful."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"CylancePROTECT's technical support is non-existent."
"The initial deployment was quite complicated."
"The GUI can use improvement, it's cloud-based so sometimes the interface can be a bit slow. The interface could use a little bit more speed."
"The UI is not efficient."
"Crowdstrike Falcon XDR can improve the integration. There are some locks on the cloud to on-premise integrations."
"Although all the preventive controls were enabled in the CS falcon dashboard, CS falcon had raised a red flag regarding fileless execution, however, the moment it let us know our system got encrypted."
"This solution lacks basic functionality, such as being able to perform on-demand scanning."
"I would like CrowdStrike to provide some correlation in the threat analysis, so we can visualize things better."
"I would like to see a little bit more in the offline scanning ability. This just comes from my background in what I have done in other positions. They only scan on demand, so I always have this fear that we sometimes maybe email out a dormant virus and can be held liable for that. That is something where I would like to see a little bit more robustness to the tool."
"Not being able to complete the deployment in an efficient manner is one of the huge weaknesses."
 

Pricing and Cost Advice

"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"The pricing is a little high. It is per user per year."
"This is an expensive solution."
"I am using the Community edition."
"It has reasonable pricing for the use cases it provides to the company."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"Very costly product."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"CylancePROTECT is an affordable solution."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"The product cost is about $5, per user, per month."
"CrowdStrike Falcon is more expensive than other EDR solutions with similar features."
"CrowdStrike is a reasonably priced tool."
"Our licensing fees were between $50,000 and $60,000 per year, which was pretty expensive for a small business."
"The pricing and licensing are reasonable. I don't think we are getting charged more than what it is worth. It is fair, but I do not like how it is a la carte. I realize they do that so other organizations can buy and get the agent, getting it cheaper than you could otherwise. However, if you want the main core package, which has all the main features with the exception of maybe the multi-cloud protections, that can get pricier for an organization. So, you have to pick and choose what you want. I do not care for a la carte pricing."
"I would like them to further reduce the price, because it is quite pricey at the moment."
"I am not aware of the price, but I believe that it is among the most expensive XDRs out there. Of course, this is dependent on the features you choose. Depending on the features, the price might increase."
"The cost of CrowdStrike Falcon in Latin America seems high relative to the economic conditions in the region."
"While CrowdStrike Falcon offers significant security benefits, its high price point might make it prohibitively expensive for many small and medium-sized businesses, including companies like ours."
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
Jun 27, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing,...
2 out of 3 answers
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Jun 25, 2019
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.
AA
IT Manager with 201-500 employees
Jun 26, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing, you would go with Cylance, but you can always negotiate with both to get the best offers.
 

Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
10%
Financial Services Firm
10%
Construction Company
12%
Outsourcing Company
8%
Comms Service Provider
7%
Manufacturing Company
7%
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
9%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise34
Large Enterprise63
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. CrowdStrike Falcon and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.