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BlackBerry Cylance Cybersecurity pros and cons

Vendor: BlackBerry

4.0 out of 5

44 reviews
85% willing to recommend

4,173 followers

Pros & Cons summary

BlackBerry Cylance Cybersecurity offers low CPU usage for malware analysis and threat blocking, featuring advanced AI and machine learning. It simplifies deployment through various methods and provides real-time endpoint protection. Challenges include false positives and complex initial setup, requiring tech expertise and competitive pricing. Integration with industrial HMIS and enhanced reporting are needed for better alert communication and data management. Improved math models aid in addressing deployment issues.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

BlackBerry Cylance Cybersecurity provides effective malware protection and has successfully blocked major threats like WannaCry.

The application operates with low CPU usage, ensuring minimal impact on server and desktop performance.

Deployment is straightforward, whether on individual systems or through Group Policy for Windows domains.

It features robust offline protection, guarding endpoints against 99.99% of threats even without internet connectivity.

BlackBerry Cylance Cybersecurity scales easily and remains highly stable under varying operational demands.

CONS

BlackBerry Cylance Cybersecurity needs real analysis of quarantined files and must improve its alerting system to reduce false positives.

Reporting and whitelisting features of BlackBerry Cylance Cybersecurity could be enhanced for effectiveness.

Integration with industrial base HMIS or Human Machine Interfaces would benefit BlackBerry Cylance Cybersecurity in autonomous environments.

BlackBerry Cylance Cybersecurity should add features similar to SentinelOne's rollback functionality for better threat management.

BlackBerry Cylance Cybersecurity must improve channel management, focusing more on small and medium-sized businesses alongside large enterprises and MSPs.

BlackBerry Cylance Cybersecurity Pros review quotes

MA

Mairajuddin Ahmed

Division Manager, Information Technology at Lonestar

Apr 10, 2024

I rate the tool a ten out of ten when it comes to the ease of use or management part.

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GP

OT Cyber Security Principal Consultant at Jacobs Engineering Group Inc.

Dec 1, 2020

The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it.

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DV

DeAndre Valentine

Senior Network Administrator at a financial services firm with 51-200 employees

Apr 23, 2021

The deployment of updates is easy.

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BlackBerry Cylance Cybersecurity

Free Report: BlackBerry Cylance Cybersecurity Reviews and More

Learn what your peers think about BlackBerry Cylance Cybersecurity. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.

816,562 professionals have used our research since 2012.

Founder at XPose

Jan 26, 2023

What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system.

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Co-Founder and CEO at Cloudway

Jan 24, 2024

I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats.

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SM

IT Security manager at a energy/utilities company with 201-500 employees

Dec 13, 2020

The most functional item that we use is the process to turn off the false flags that it causes.

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DD

Owner at Terra Controls

Mar 16, 2020

Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected.

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reviewer1406976

Vice President Operations at a construction company with 11-50 employees

Oct 6, 2020

You can manage all the threats and everything from a centralized dashboard.

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Patrick Scolyer-Gray

Founder & CEO at Pathbreaker Pty Ltd

May 29, 2023

It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect.

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Network & Security Engineer at a healthcare company with 51-200 employees

Jan 31, 2018

Centralized dashboard online which can be used for managing a huge product.

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Show 10 more reviews (out of 44)

BlackBerry Cylance Cybersecurity Cons review quotes

MA

Mairajuddin Ahmed

Division Manager, Information Technology at Lonestar

Apr 10, 2024

The high price of the product is an area of concern where improvements are required. The product's price should be more competitive.

Read full review

GP

OT Cyber Security Principal Consultant at Jacobs Engineering Group Inc.

Dec 1, 2020

It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus.

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DV

DeAndre Valentine

Senior Network Administrator at a financial services firm with 51-200 employees

Apr 23, 2021

While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating.

Read full review

BlackBerry Cylance Cybersecurity

Free Report: BlackBerry Cylance Cybersecurity Reviews and More

Learn what your peers think about BlackBerry Cylance Cybersecurity. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.

816,562 professionals have used our research since 2012.

Founder at XPose

Jan 26, 2023

The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT.

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Co-Founder and CEO at Cloudway

Jan 24, 2024

Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs.

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SM

IT Security manager at a energy/utilities company with 201-500 employees

Dec 13, 2020

They could improve on the false positives, reporting and whitelisting features.

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DD

Owner at Terra Controls

Mar 16, 2020

I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined.

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reviewer1406976

Vice President Operations at a construction company with 11-50 employees

Oct 6, 2020

The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement.

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Patrick Scolyer-Gray

Founder & CEO at Pathbreaker Pty Ltd

May 29, 2023

rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement.

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Network & Security Engineer at a healthcare company with 51-200 employees

Jan 31, 2018

Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment.

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Show 10 more reviews (out of 44)

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Endpoint Protection Platform (EPP)

Popular Comparisons

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CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

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