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CylancePROTECT vs Intercept X Endpoint (Sophos) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
12th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
106
Ranking in other categories
Endpoint Detection and Response (EDR) (11th), ZTNA (10th), Managed Detection and Response (MDR) (7th), Extended Detection and Response (XDR) (12th), Ransomware Protection (3rd)
 

Mindshare comparison

As of September 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.4% compared to the previous year. The mindshare of Intercept X Endpoint is 1.6%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Intercept X Endpoint1.6%
BlackBerry Cylance Cybersecurity1.1%
Other97.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Suwandhi Suraweera - PeerSpot reviewer
Offers advanced filtering features and benefits from improved licensing and performance
There is a licensing issue with Intercept X Endpoint. Their licenses are user-based. Most of our customers use per device licenses, and they need per device licenses because they use one PC for multiple accounts. This creates a problem. There was one customer who complained about the slowness of PCs using Intercept X Endpoint. They use minor performance PCs, which causes their PCs to become slow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"I like the AI and mathematical components that they use."
"On the management side, we liked the way it displays things."
"Has good RAM capacity for the power I need"
"Its setup is simple if you have a Windows device; it is executable."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"The solution is stable."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"The most valuable feature of Sophos Intercept X is a web filtering and URL sanity checks. Overall the solution is well balanced with all its features."
"The Managed Detection and Response service provided by Intercept X Endpoint is highly valuable. With a team of 600-700 individuals monitoring systems, they swiftly respond to attacks, either informing us to isolate or directly removing threats. This full MDR service is especially recommended for sectors like finance, where data security is critical. The deep learning technology within Intercept X Endpoint enhances our security posture by analyzing behaviors and algorithms to differentiate between legitimate users and threats, effectively preventing attacks on our network infrastructure."
"We find the app control and its threat protection to be the best features."
"There are additional security features in Sophos Intercept X as well as proxy rules and settings that help us in minimizing the sites that our agents can go to, even after their work hours."
"Malware protection and application blocking are absolutely great. The DLP and malware features are very helpful. It is also very user-friendly, reliable, and scalable. It is easy to set up. We are also happy with its price and support."
"There do not seem to be any limitations to the scalability of this product."
"The most valuable feature is the supervisory side of it where we can watch the throughputs, and even the loading of the device, to see how much traffic is happening."
"Anti-virus captures malicious threats and an aggressive next generation firewall."
 

Cons

"The initial deployment was quite complicated."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"CylancePROTECT's dashboard could be more user-friendly."
"If they can add more features on top of their Persona feature that would be ideal."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"The solution’s user interface could be improved."
"The product’s DDoS and AI features must be improved."
"As for improvement, more notifications or emails about what to watch out for globally would be nice. For instance, information about the spread of a current phishing campaign or ransomware would be very helpful. I find that I have to dig in the back to find out what is happening on the global scene for things to be aware of."
"Integration with firewall solutions could be better."
"Technical support can be improved. There could be shared support, i.e. where someone in Egypt can respond."
"It could be a bit easier to implement."
"They should work on the logs and events. Sophos Intercept X needs to increase the interface test so that it can export to a live event."
"The choices offered for the on-premises and cloud-based platforms are the reverse of each other."
"The integration has room for improvement, especially with Mac OS."
 

Pricing and Cost Advice

"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"It's not so heavily priced; rather, it's average and decent."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"The solution provides me with competitive pricing."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"I think that the price we are paying is good for what it is."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"The licensing part of the product is too expensive compared to other solutions in the market."
"I would rate the price 7 out of 10, where 1 is most expensive and 10 is cheapest. Also, a little reduction in price can be a great move for Intercept X Endpoint."
"The solution is not expensive."
"The solution offers both a three-year license and an annual license. I would rate the product's pricing a one out of ten."
"When you start going to the EDR technologies and the MTR, it is a little bit expensive. It's a very good technology, and obviously, you're going to pay for it, but the pricing could do a little bit of work."
"I find the pricing to be a little bit expensive, although it is acceptable, for now."
"Licensing fees are paid monthly."
"The product is moderately priced."
"We renew the license for one year at $10,000."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
11%
Government
7%
Comms Service Provider
6%
Computer Software Company
16%
Comms Service Provider
7%
Manufacturing Company
7%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business72
Midsize Enterprise22
Large Enterprise21
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
 

Also Known As

Blackberry Protect
Sophos Intercept X
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Flexible Systems
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Intercept X Endpoint and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.