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CylancePROTECT vs Intercept X Endpoint (Sophos) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
18th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
6th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
103
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), ZTNA (9th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
 

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, down from 1.5% compared to the previous year. The mindshare of Intercept X Endpoint is 2.0%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Khandokar Rabbi - PeerSpot reviewer
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"A user can continue to add endpoints and the solution will continue to perform well."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"The solution is stable."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"We use Sophos Intercept X for Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS) in our organization."
"Machine learning is used to detect the threat and it does so by prioritizing the suspicious activities."
"Technical support from Sophos is rated as nine out of ten, which represents high quality."
"The solution is easy to install."
"After that, the client switched to Sophos to get the protection they lacked. It either works or it doesn’t and Sophos works."
"The most valuable features are the cloud administration and the strength of the ransomware protection."
"One reason why I have stuck with Sophos is because it grabs it and deals with it, and if it's known malware, it can quarantine it or delete it."
"Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature."
 

Cons

"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"It should have better support for Windows and Mac."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."
"CylancePROTECT's dashboard could be more user-friendly."
"The solution’s technical support could be improved."
"I would like to have a built-in firewall, rather than having to integrate one."
"Features that should be improved in the upgrade involve the excessive consumption of the the solution's processor, RAM and resources."
"I would like to see better support for virtual and desktop infrastructures."
"I'm not clear on what features need improvement. Everything is mostly fine."
"In my opinion, there have been significant developments in the product. In my opinion, I don’t have any suggestions as of now, however I can suggest a cost deduction which will be beneficial for all the parties. It will also relieve our budget and benefit our team."
"Deployment on cloud needs to be carried out manually."
"The tool should be made compatible with Linux and Microsoft operating systems."
"It could be a bit easier to implement."
 

Pricing and Cost Advice

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"It's not so heavily priced; rather, it's average and decent."
"This cost of the license is approximately $5 USD monthly per user."
"The license price for this solution could be better. It's on the expensive side."
"The monthly fee is $55 USD per user."
"The licensing part of the product is too expensive compared to other solutions in the market."
"The tool is not that expensive."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing ten out of ten."
"We have an annual subscription."
"Licensing is based on the number of users. They give a discount for editors who are considered as important members. From what I know, Sophos products are not expensive. If you have a license extension, you just need to contact the editor or partner to change the mode of licensing or extend the license to cover more people."
"The cost of Sophos Intercept X is reasonable."
"The product is moderately priced."
"The price of Sophos Intercept X is expensive. The license is paid on an annual basis. There are extra features that can be added depending on the endpoints. The solution is priced twice as much as the Comodo solution."
"It is not very expensive but I don't have specific pricing details. The licensing is usually done on yearly basis."
"I would rate the price 7 out of 10, where 1 is most expensive and 10 is cheapest. Also, a little reduction in price can be a great move for Intercept X Endpoint."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
Computer Software Company
20%
Manufacturing Company
6%
Government
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
 

Also Known As

Blackberry Protect
Sophos Intercept X
 

Learn More

 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Flexible Systems
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Intercept X Endpoint and other solutions. Updated: December 2024.
829,541 professionals have used our research since 2012.