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CylancePROTECT vs Intercept X Endpoint (Sophos) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Detection and Response (EDR) (8th), ZTNA (9th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (10th), Ransomware Protection (4th)
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Intercept X Endpoint is 1.7%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Khandokar Rabbi - PeerSpot reviewer
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Application Guard and ByteGuard are useful features."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"I like the AI and mathematical components that they use."
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"​Centralized dashboard online which can be used for managing a huge product."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"Intercept X's smart prevention it's very good as so are its machine learning capabilities for troubleshooting channels and files."
"The malware detection is the key feature."
"The most valuable feature is the supervisory side of it where we can watch the throughputs, and even the loading of the device, to see how much traffic is happening."
"The pricing is fair. It's not too costly for our small organization."
"I find the security heartbeat feature with synchronized security very useful. It's a very nice feature that allows you to basically switch off an endpoint. When an endpoint has got a virus or something like that, or it's infected or compromised, you can isolate it from the network, but only if you've got an XG Firewall as well. It also provides ease of use. It is the only antivirus that can recognize 25 out of the 36 ransomware and virus techniques that have been often used in terms of the behavior base using heuristics. It's beautiful, utterly amazing. No other antivirus can do that."
"It is one of the best in terms of technicality."
"Technical support is responsive and adept."
"The most valuable feature of Intercept X its ability to stay ahead of the infection. By the time the ransomware spreads to the next machine in line, the data has already been encrypted on that workstation. It didn't matter what the ransomware did because could go in and get it back."
 

Cons

"CylancePROTECT's dashboard could be more user-friendly."
"The stability could be improved."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"The solution should implement AI in the product."
"The price for this EPP platform is expensive and could be improved."
"The product must make the interface a little more user-friendly."
"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"I would inquire why it is not sold directly to end users."
"They should keep doing what they're doing. Both of them have entered the EDR/MDR space, and they're keeping up with their competitors. I have a hard time understanding why their capabilities aren't garnering more attention."
"When I use a proxy, I can bypass Sophos, which is an area that needs improvement."
"Stability-wise, we had issues with some clients which had to be dealt with manually. The issue was with that installation part."
"I have not done it, but integrating it with authenticating the users on the Windows system looks a bit complicated to me. It could be because I don't understand it."
"The deployment part needs to be improved."
"Intercept X Endpoint is a very heavy solution that consumes a lot of RAM and should be made lighter."
"If Sophos Intercept allows users to restrict website access based on specific needs, such as streaming new videos for business purposes, we would prefer to use that."
 

Pricing and Cost Advice

"The licensing part of the product is too expensive compared to other solutions in the market."
"The product cost is about $5, per user, per month."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"The license price for this solution could be better. It's on the expensive side."
"It is expensive, but not unreasonable."
"We pay our license on a yearly basis and have just renewed for two years."
"CylancePROTECT is an affordable solution."
"The price of this product should be reduced because it is a little high."
"It is not very expensive but I don't have specific pricing details. The licensing is usually done on yearly basis."
"The price of this solution is a little high compared to competitors because they do not have a proper pricing structure."
"The product is moderately priced."
"While I do not have much experience dealing with the price, we have been entitled to a substantial discount on the solution in our use of it as an educational tool."
"It's not bad, but compared to competitors, it's a little bit on the high side. The price could be more competitive."
"There is a license required to use this solution."
"The cost of Sophos Intercept X is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
Computer Software Company
20%
Manufacturing Company
7%
Financial Services Firm
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
 

Also Known As

Blackberry Protect
Sophos Intercept X
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Flexible Systems
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Intercept X Endpoint and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.