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CylancePROTECT vs Intercept X Endpoint (Sophos) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
27th
Average Rating
8.0
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
6th
Average Rating
8.4
Number of Reviews
102
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), ZTNA (9th), Managed Detection and Response (MDR) (9th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
 

Mindshare comparison

As of October 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, down from 1.6% compared to the previous year. The mindshare of Intercept X Endpoint is 2.4%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Sep 10, 2024
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Khandokar Rabbi - PeerSpot reviewer
Mar 26, 2024
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A user can continue to add endpoints and the solution will continue to perform well."
"I like the AI and mathematical components that they use."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."
"The most valuable feature of CylancePROTECT is the support."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"The forensics within the solution are quite good. The ransomware mitigation is also impressive."
"It's a good antivirus software and has a lot of features. It now integrates with their on-premises firewall, which is perfect."
"It is stable."
"It is very easy to set up and easy to use. It is also not resource-intensive."
"The threat analysis center is nice."
"Machine learning is used to detect the threat and it does so by prioritizing the suspicious activities."
"This product integrates well with Sophos firewalls and should be seriously considered by Sophos Firewall clients."
"The solution is overall quite good, the services are performing well. It is very good for those who are using standard PC configurations. It does not block their system up by taking up a lot of resources."
 

Cons

"It should have better support for Windows and Mac."
"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"It's a good solution but some features just need to be updated."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"The price for this EPP platform is expensive and could be improved."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The initial setup can be a bit challenging."
"The customer service and support could be improved in regards to response time. It could be faster."
"The choices offered for the on-premises and cloud-based platforms are the reverse of each other."
"The deployment part needs to be improved."
"We've had difficulty with uninstalling the solution. When we try to uninstall an old version of the basic Sophos Antivirus, it doesn't seem to uninstall completely."
"Sophos needs to create a YouTube channel with educational material for technicians or engineers."
"The cloud management console could be a little more user-friendly."
"The main real-time scanning takes most of the processing power of my notebook."
 

Pricing and Cost Advice

"The monthly fee is $55 USD per user."
"The product cost is about $5, per user, per month."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"The license price for this solution could be better. It's on the expensive side."
"The solution provides me with competitive pricing."
"This cost of the license is approximately $5 USD monthly per user."
"The price is pretty good."
"On a per-user basis, my company has to pay a certain amount of money."
"Customers need to pay for a license for Intercept X Endpoint based on the number of users and servers they have. The pricing is considered normal and not overly expensive."
"There is a yearly payment to be made. For each client, it costs around 15 dollars. There are no additional costs besides the licensing price we pay to use the solution."
"Intercept X for endpoints is around $35 per user per year. The server version is $95 per server per year."
"It is not very expensive but I don't have specific pricing details. The licensing is usually done on yearly basis."
"As I am not responsible for paying the bills I cannot comment on the pricing."
"Compared to other solutions, such as CrowdStrike, we are most certainly happy with its pricing. We did a three year-business deal."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
Computer Software Company
20%
Educational Organization
6%
Manufacturing Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
The pricing is a little bit higher than that of other solutions.
 

Also Known As

Blackberry Protect
Sophos Intercept X
 

Learn More

 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Flexible Systems
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Intercept X Endpoint and other solutions. Updated: October 2024.
813,418 professionals have used our research since 2012.