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CylancePROTECT vs Intercept X Endpoint (Sophos) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Detection and Response (EDR) (8th), ZTNA (9th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (10th), Ransomware Protection (4th)
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Intercept X Endpoint is 1.7%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Khandokar Rabbi - PeerSpot reviewer
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"You can manage all the threats and everything from a centralized dashboard."
"It secures different entry points into the network."
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"It is extremely simple to manage and deploy."
"​Centralized dashboard online which can be used for managing a huge product."
"There do not seem to be any limitations to the scalability of this product."
"The initial setup is pretty straightforward."
"The pricing is fair. It's not too costly for our small organization."
"We find all features valuable. It has zero-day protection, which is the most valuable feature of Intercept X. We have Intercept X with EDR. EDR is a very important feature. It gives an idea about the source of a particular attack. An administrator gets to know everything, which helps in understanding the things that need to be done or protected in the organization. Based on this information, an administrator can decide what needs to open or allowed in the network. Without EDR, Intercept X is like an antivirus, and the administrator won't get to know the things going on at the organizational level. I recommend purchasing an EDR solution for every organization."
"Solution for endpoint detection and response, with good stability and scalability. Users also benefit from email protection and data loss prevention."
"I appreciate the ability to use the latest endpoint protection features in case of an infection or cyber threat. This is especially true when using the product with a Sophos firewall solution, like the XG series. They collaborate effectively in the event of a cyber threat."
"It provides a feature for scanning and analyzing endpoints, which is a value-add for our infrastructure. With the advancements in the Advanced Persistent Threats (APTs), Sophos Intercept X analyzes an APT and the behavior of the endpoints. It then gives us a detailed dashboard with more information about the endpoints and their security and risk level. While deploying Sophos Intercept X, we identified a lot of vulnerability and risky endpoints that our previous solution didn't cover, which proved that this solution is the best."
"The most valuable features of Sophos Intercept X are the ease of use and the policy options that are simple to understand. Overall, the protection is good."
 

Cons

"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"The solution should implement AI in the product."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"The initial deployment was quite complicated."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"The price for this EPP platform is expensive and could be improved."
"We've had difficulty with uninstalling the solution. When we try to uninstall an old version of the basic Sophos Antivirus, it doesn't seem to uninstall completely."
"It would be beneficial if you could expand support for Windows 7 and Windows Server 2008 without charging an additional fee."
"We are considering switching from this solution as a result of the closer integration needed between the firewall systems and the EDR."
"The solution is expensive, and it could be made cheaper."
"When there is an event generated by either the firewall or Intercept X, and the originating IP address is the same, these should be merged into a single event rather than two."
"If we can lower the price, it will be fantastic because it will generate more revenue for us."
"Stability-wise, we had issues with some clients which had to be dealt with manually. The issue was with that installation part."
"In my opinion, there have been significant developments in the product. In my opinion, I don’t have any suggestions as of now, however I can suggest a cost deduction which will be beneficial for all the parties. It will also relieve our budget and benefit our team."
 

Pricing and Cost Advice

"The tool is not that expensive."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"I think that the price we are paying is good for what it is."
"The solution provides me with competitive pricing."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"The product cost is about $5, per user, per month."
"You can purchase a license for one to three years."
"While I do not have much experience dealing with the price, we have been entitled to a substantial discount on the solution in our use of it as an educational tool."
"The pricing is actually quite reasonable."
"One can pay for the license annually, or at two and five year intervals."
"I have found the price of Sophos Intercept X to be reasonable."
"Intercept X for endpoints is around $35 per user per year. The server version is $95 per server per year."
"The pricing is quite expensive compared to the rest. I would rate the pricing a four out of ten; one is expensive, and ten is cheap."
"It was fairly and reasonably priced."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
11%
Government
8%
Financial Services Firm
7%
Computer Software Company
20%
Manufacturing Company
7%
Financial Services Firm
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
 

Also Known As

Blackberry Protect
Sophos Intercept X
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Flexible Systems
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Intercept X Endpoint and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.