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CylancePROTECT vs Intercept X Endpoint (Sophos) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
20th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Detection and Response (EDR) (8th), ZTNA (9th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
 

Mindshare comparison

As of March 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.5% compared to the previous year. The mindshare of Intercept X Endpoint is 1.8%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Khandokar Rabbi - PeerSpot reviewer
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"On the management side, we liked the way it displays things."
"Endpoints are protected in real-time without the need of a centralized server."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"The most functional item that we use is the process to turn off the false flags that it causes."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"Sophos Intercept X is a very effective solution and its being cloud-based is a benefit. Wherever my users are, I can apply policies to them. In the era of mobility, when users are out of the office or they're in different locations, it doesn't matter."
"The pricing is fair. It's not too costly for our small organization."
"It is stable."
"The product is user-friendly."
"The client isolation feature is a very effective feature."
"One of the best features of Sophos Intercept is that it repairs without slowing down the system."
"Synchronization with the firewall is most valuable."
"It is very easy to set up and easy to use. It is also not resource-intensive."
 

Cons

"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."
"It's a good solution but some features just need to be updated."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"It is hard to manage."
"CylancePROTECT's dashboard could be more user-friendly."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"The tool is not stable on Linux systems."
"The after sales service and support could be improved."
"They should work on the logs and events. Sophos Intercept X needs to increase the interface test so that it can export to a live event."
"The customer service and support could be improved in regards to response time. It could be faster."
"I would like the solution to have more functions and to be more user-friendly."
"In terms of the site-to-site VPN elements, they tend to concentrate. It's quite simple when there are Meraki devices at both ends of the VPN but if there is another user at one end, on another device, it can be a bit tricky. So they could really simplify that process a bit."
"There is some issue with the reporting and refreshing information on resources that have been eliminated."
"We tried to set up Sophos Zero Trust within my Sophos central cloud. It only works with Microsoft and I use Google. I'd like to see Google added."
 

Pricing and Cost Advice

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"The monthly fee is $55 USD per user."
"It is expensive, but not unreasonable."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"It's not so heavily priced; rather, it's average and decent."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"It is not very expensive but I don't have specific pricing details. The licensing is usually done on yearly basis."
"While I do not have much experience dealing with the price, we have been entitled to a substantial discount on the solution in our use of it as an educational tool."
"You are able to purchase more licenses for the number of devices or servers that you require. There are many other features available but our license does not include them, such as XDR, which is endpoint detection and response. We have not explored the new features as of yet but plan to in the coming future."
"There is a license required to use this solution."
"It is a high-cost solution."
"On a per-user basis, my company has to pay a certain amount of money."
"It was fairly and reasonably priced."
"It's not bad, but compared to competitors, it's a little bit on the high side. The price could be more competitive."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
13%
Government
8%
Financial Services Firm
7%
Computer Software Company
20%
Manufacturing Company
7%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
 

Also Known As

Blackberry Protect
Sophos Intercept X
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Flexible Systems
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Intercept X Endpoint and other solutions. Updated: March 2025.
842,388 professionals have used our research since 2012.