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BlackBerry Cylance Cybersecurity vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
194
Ranking in other categories
Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (3rd), Extended Detection and Response (XDR) (2nd)
 

Mindshare comparison

As of February 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.5% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 4.3%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Hadar Eshel - PeerSpot reviewer
Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance
We integrate it into our comprehensive cybersecurity strategy, specifically for antivirus and antiviral purposes. CylancePROTECT provides comprehensive endpoint security, including EDR capabilities. Additionally, BlackBerry now offers XDR, similar to other companies like CrowdStrike and SentinelOne. The AI-driven threat detection of CylancePROTECT has significantly enhanced our organization's security posture. This company has pioneered an AI-based engine that doesn't rely on signatures, thus offering protection for every computer, server, and endpoint without requiring specific signatures for malware or other attacks. Cylance stands out for pioneering the delivery of a complete AI-driven antivirus engine that relies primarily, if not solely, on AI and machine learning for threat identification. Remarkably, it identifies over 99.7% of global threats.
Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is extremely simple to manage and deploy."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"A user can continue to add endpoints and the solution will continue to perform well."
"​Centralized dashboard online which can be used for managing a huge product."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"It secures different entry points into the network."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"The solution runs in the background, and I do not need to care about it."
"Its capacity to prevent new threats."
"Singularity's rollback feature is one of the primary reasons we bought the product. If there's an attack on the machine, the system can automatically roll back the data and the hard drive of the machine that was attacked."
"SentinelOne has many capabilities out of the box. The setup process is smooth. It's easy to install on various systems and keep track of them. It did not cause any major instability."
"The solution has helped reduce our alerts."
"The XDR is a valuable feature."
"The best thing SentinelOne has done for us is that it gives us insight into the endpoints. We never had insight into lateral movement threats before. Once a threat known as Qbot gets on the network, it actually spreads throughout sub-networks quickly. SentinelOne has detected that and saved our bacon. We were able to get in there and stop the threat, lock it down, and prevent it from actually spreading through. It would have been 50 or 60 computers. It had spread through in a few minutes. We have a lot of HIPAA data and FERPA data that we need to keep protected."
"The strength of SentinelOne is that it has an automated, active EDR. It does that first level of what a SOC analyst would do, automatically, using artificial intelligence, so we can focus on other things. Active EDR not only notifies you, but it actually fixes that first level. That is unheard of. Very few, if any, companies do that."
"Our impressions of the solution's ability to ingest and correlate across our security solutions is perfect."
 

Cons

"It's a good solution but some features just need to be updated."
"The solution should implement AI in the product."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"It should have better support for Windows and Mac."
"The security scripting needs improvement. It needs deeper security for scripting."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"We did use the Ranger functionality. However, there was some scanning going on and it caused a lot of noise, so we had to disable it."
"The mobile agents need improvement, especially in their integration with the dashboard of the normal Windows Image-based agents."
"As a cloud-based product, there is a minimum number of licenses that need to be purchased, which is unfortunate."
"I would like to see a better control panel for the managed service side of it."
"There is not much focus on the on-premise solution as the license cap is so huge for small and medium-sized institutions."
"Although the SentinelOne firewall seems to offer potential benefits, in reality, it hasn't proven to be very helpful."
"I would like to see the reports from SentinelOne more customizable, as there are very few options."
"I would appreciate seeing the browser extension react more effectively to events, going beyond mere detection."
 

Pricing and Cost Advice

"This cost of the license is approximately $5 USD monthly per user."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"The license price for this solution could be better. It's on the expensive side."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"We pay our license on a yearly basis and have just renewed for two years."
"For our use case, the solution is affordable. There are not any hidden fees."
"The license is paid annually and is competitive."
"It is very affordable and easy to license, and it allows us to onboard new analysts quickly, with a turnaround time of one day at most."
"It is not sold as a consumer product. It is only sold based on the number of licenses. So, as an MSP, you're probably going to pay about three and a half dollars per license, per month to have SentinelOne."
"It's around $8 per client per month."
"We buy the licensing in bulk. From a pricing standpoint, because we buy in bulk, we get very good pricing. Based on its functionality and capabilities, it is well worth the price. I do not think it is at all expensive based on what you get in the solution. We use the complete up to the core. Our pricing is probably a little bit more than somebody who is on the core. In general, it is well worth what you get for the price you pay."
"The pricing is reasonable. It may be a little high, but it's on par with everything out there."
"The pricing for SentinelOne Singularity Complete is competitive."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
Computer Software Company
19%
Manufacturing Company
7%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
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Also Known As

Blackberry Protect
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.