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BlackBerry Cylance Cybersecurity vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
203
Ranking in other categories
Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (3rd), Extended Detection and Response (XDR) (3rd), AI Observability (3rd)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.3% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 4.3%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete4.3%
BlackBerry Cylance Cybersecurity1.2%
Other94.5%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Daniel Giacomelli - PeerSpot reviewer
Security and Compliance at a outsourcing company with 1,001-5,000 employees
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"The Application Guard and ByteGuard are useful features."
"The most valuable feature of CylancePROTECT is the support."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"I like the AI and mathematical components that they use."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"When we first looked at SentinelOne, we had a very distributed legacy antivirus environment. Through SentinelOne's platform, we were able to consolidate about eight different antiviruses globally, thus saving money and time."
"It seamlessly integrates with other solutions, providing a high level of compatibility and effectiveness."
"The visibility feature is crucial for effective detection analysis."
"The solution is powerful because we just have to update the agent by using the console, which is simple to do. I just select the endpoints and click "Update" on the console. That is it, because it is very easy to use."
"I find the product very easy to maintain and troubleshoot. Their engineers are very helpful if you need additional assistance. It's one of the best products I've used. It's easy to use from my standpoint, both for troubleshooting and with the support we get from their team if necessary."
"The solution's in-place upgrades have been very helpful."
"We moved from ESET, and we find that the licensing scheme, particularly how the licenses are attributed to clients, is pretty nice compared to what ESET offers."
"The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."
 

Cons

"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"The initial deployment was quite complicated."
"The user interface is outdated."
"Making the dashboards a bit modern to make them easier to search would also be helpful."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"The stability could be improved."
"The delay in updating inventory is ten minutes. If it can be improved, it will help a lot."
"The performance could be better. Singularity lags a bit, and it's a resource-hungry application, so it takes a while to load."
"Deployment strategy for large organizations that do not use active directory (AD)."
"There is room for improvement with the management interface. It could be more user friendly."
"It's fine. It's correcting all the EFC files with a virus. All the achievements, maximum EFC files. Many EFC files will be flagged as a virus. Some virus databases need to be updated. The model is good at finding many EFC files. The trouble is it needs to be updated."
"They could add “right click>scan” where most users were trained to do so in handling flash drives."
"SentinelOne Singularity Complete needs to improve the integration capabilities with SIEM."
"It is complicated to do certain tasks."
 

Pricing and Cost Advice

"CylancePROTECT is an affordable solution."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"We would just add more if there are new users, but right now you just need one license for per user."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"The license price for this solution could be better. It's on the expensive side."
"The solution provides me with competitive pricing."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"The pricing and licensing make sense."
"When we were checking out different platforms, we did get a price from Microsoft, and it was unreasonable. SentinelOne was definitely reasonable and worth the money."
"The pricing is reasonable. It may be a little high, but it's on par with everything out there."
"The pricing model is simple."
"The price is competitive, if you compare it with other solutions on the market."
"The solution's pricing is not too bad for what it's offering, like the documentation that comes with it."
"SentinelOne makes licensing easy by reducing the number of modules or packages that they have to offer. A lot of other vendors make licensing very complicated with separate modules or separate costs. By bundling necessary features, SentinelOne ensures that security leaders are not left confused by options. This bundling of necessities has served our needs well."
"From what I understand, it is pricey, but it works. It is a very good product."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
10%
Government
8%
Comms Service Provider
6%
Computer Software Company
17%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business87
Midsize Enterprise44
Large Enterprise77
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
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Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
 

Also Known As

Blackberry Protect
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete and other solutions. Updated: December 2025.
879,425 professionals have used our research since 2012.