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BlackBerry Cylance Cybersecurity vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
205
Ranking in other categories
Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (3rd), AI Observability (3rd)
 

Mindshare comparison

As of February 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 4.4%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete4.4%
BlackBerry Cylance Cybersecurity1.3%
Other94.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Daniel Giacomelli - PeerSpot reviewer
Security and Compliance at a outsourcing company with 1,001-5,000 employees
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"You can manage all the threats and everything from a centralized dashboard."
"On the management side, we liked the way it displays things."
"The deployment of updates is easy."
"The solution runs in the background, and I do not need to care about it."
"The offline protection offered by SentinelOne Singularity Complete for my devices is valuable."
"The most valuable feature is that it does what it says it will do. It fulfills its claims. It’s not really common for products to do that today."
"The most valuable features of SentinelOne are the endpoint detection of threats, and it does not only rely on signatures for detection."
"When there is an incident, the solution's Storyline feature gives you a timeline, the whole story, what it began with, what it opened, et cetera. You have the whole picture in one minute. You don't need someone to analyze the system, to go into the logs. You get the entire picture in the dashboard. The Storyline feature has made our response time very fast because we don't need to rely on outside help."
"Offers good protection against ransomware."
"SentinelOne Singularity Complete has positively impacted my organization by helping with trust amongst the organization, and with USB exclusions and other features, it has helped with data loss prevention and allowed me to measure DLP attacks."
"We find the solution to be scalable."
"The ability to get queries by pressing the "tab" button is a plus for SentinelOne."
 

Cons

"The company that sells us the licenses sometimes doesn't know how to do certain things."
"The initial deployment was quite complicated."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"One area for improvement is automated deployment. I use it through a group policy. I put in the PC name, and when the user logs in, if the PC is in that group, it attempts an MSI install through Active Directory via GPO. That seems to play a little havoc and can conflict with manual installs, causing issues where it wants to delete and reinstall the client."
"With respect to product patches, it should have the ability to patch directly from SentinelOne, rather than be presented with a list and have to do it separately."
"Singularity Complete's process stream has room for improvement."
"The improvement could be in terms of reducing more noise and continuing to cut that down. AI seems to be the big thing with Purple. We are excited to get our hands on that."
"Sometimes, SentinelOne Singularity Complete takes time to reflect on some machines, which could be due to poor network connectivity."
"I would like to have the same features such as ransomware that are available on the cloud version of SentinelOne also made available for the on-prem version because a lot of people in our region are not ready for cloud solutions."
"The filtering features of the application management console could be improved."
"It is not so much on the Singularity platform itself, but they have their own built-in SIEM that is included with it. That needs to evolve a little bit. It is relatively basic in its capabilities. They have potential there for a great product and a needed product too. Having some kind of SIEM capability with the endpoint solution will save me from buying a bigger SIEM or buying another one. I could just use the one that comes with my endpoint solution."
 

Pricing and Cost Advice

"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"The license price for this solution could be better. It's on the expensive side."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"This cost of the license is approximately $5 USD monthly per user."
"SentinelOne makes licensing easy by reducing the number of modules or packages that they have to offer. A lot of other vendors make licensing very complicated with separate modules or separate costs. By bundling necessary features, SentinelOne ensures that security leaders are not left confused by options. This bundling of necessities has served our needs well."
"The larger count you have, the deeper discount you will receive in your contract."
"We are on a subscription model by choice. Therefore, we are paying a premium for the flexibility. We would have huge cost savings if we committed to a three-year buy-in. So, it's more expensive than the other solutions that we were looking at, but we have the flexibility of a subscription model. I think the pricing is fair. For example, if we had a three-year tie-in SentinelOne versus Cylance or one of the others, there is not that much difference in pricing. There might be a few euro or dollars here and there, but it's negligible."
"My understanding is that we did a pretty good deal on SentinelOne. A part of that is because we were their customers very early on, and we also use their products a lot. We are interested in the new products that come out. We go to their demos, and we go to their events. We do save a lot of money. It is not cheap, but it is worth it. We spend a lot of money on a lot of things, and most of them do not do as much as SentinelOne."
"It's around $8 per client per month."
"The product's pricing is at par with what you see among major competitors. It's higher than McAfee, yet cheaper than CrowdStrike."
"It was cheaper than McAfee, which was a way to convince management to go with the solution."
"The pricing for SentinelOne Singularity Complete is competitive."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Government
6%
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business87
Midsize Enterprise45
Large Enterprise77
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
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Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
 

Also Known As

Blackberry Protect
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete and other solutions. Updated: February 2026.
882,260 professionals have used our research since 2012.