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BlackBerry Cylance Cybersecurity vs SentinelOne Singularity Complete comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
23rd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
216
Ranking in other categories
Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (2nd), AI Observability (4th)
 

Mindshare comparison

As of April 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 4.0% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.4%, up from 1.1% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 4.4%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Complete4.4%
Cortex XDR by Palo Alto Networks3.6%
BlackBerry Cylance Cybersecurity1.4%
Other90.6%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Vaibhav Mahendra Kolhe - PeerSpot reviewer
Soc Analyst at Softcell Technologies Limited
Automation has reduced alerts and freed the soc team to focus on faster incident response
Regarding mean time to respond, the improvements I see with SentinelOne Singularity Complete are that genuine files also get alerts. We are getting false positives, but we are also getting genuine true positive alerts. The improvement will be deep visibility because as I am using Splunk as a SIEM, I compare deep visibility with Splunk, but deep visibility has limited access with only a 14-day policy to retain logs. The improvement will be in overall policy management. The third point will be the complexity of policies. If we want some endpoints to use only USB or if we need to block USB on some points, the policy management is very complex. The fourth point will be that Mac OS and Linux don't have the rollback policy; that policy is only for Windows. These four points are improvements if SentinelOne Singularity Complete can address them. Data privacy and security when utilizing Purple AI is crucial for SentinelOne Singularity Complete, and SentinelOne Singularity Complete lacks in data security. Data security is very important in this world. In my organization, if we deploy SentinelOne Singularity Complete and we have integrated all the firewalls, all devices, and AWS devices to SentinelOne Singularity Complete, logs will be forwarded to SentinelOne Singularity Complete through SentinelOne Singularity Complete. However, SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution. From the data security point of view, SentinelOne Singularity Complete is not good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Traps pays for itself within the first 16 months of a three-year subscription."
"The tool is designed to scale for large enterprises and handle large volumes of data."
"These days it's machine-learning technology and behavior-based analytics features that make us more secure."
"The user interface of the solution is sophisticated and straightforward."
"The solution's stability is generally good."
"The product's initial setup phase is very easy."
"I have found the solution to be very easy in respect of the integration and configurable."
"We have a complete overview of all our PCs and it's very easy to handle and to use the interface. It has a lot of benefits for us."
"Endpoints are protected in real-time without the need of a centralized server, whitelist, or the ability to connect to a central host in the cloud."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"The solution is easy to deploy."
"My advice to someone considering this solution is that it's a popular product and you should really go for it."
"The stability of the solution is awesome."
"The solution is easy to deploy."
"It provides good insight into the programs, applications, or websites that may need attention."
"Its setup is simple if you have a Windows device; it is executable."
"We moved from ESET, and we find that the licensing scheme, particularly how the licenses are attributed to clients, is pretty nice compared to what ESET offers."
"We opted for SentinelOne because it gives you visibility and control over all the devices on which you have the agent deployed. That is very valuable because, in the end, all the attacks enter only through one gateway, which is usually a user's computer."
"The solution's in-place upgrades have been very helpful."
"Malware detection is valuable."
"The most valuable feature of this solution is the user-friendly interface."
"The Storyline feature has significantly affected our incident response time. Originally, what would take us hours, now it takes us several minutes."
"At this point, SentinelOne Singularity Complete delivers everything it promises to do."
"The user interface, ease of maintenance, and the efficient way to identify the root cause of an incident to see all the factors that contributed to it are the most valuable features."
 

Cons

"When it comes to core analysis and security analysis, Cortex needs to provide more information."
"Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."
"Based on our experience so far, its implementation is quite complex."
"The onboarding process could be better."
"We had a problem with getting our older endpoints up to date, but their newest updates have been really good."
"A better pricing plan would make this product more competitive."
"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"It's more focused on network communication. If a customer wants to increase the level of protection and start working with documents, it's impossible to integrate these features into the system. It's more of a communication-oriented system than a content security-oriented system."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"For example, the interface and the Cylance Optics need to be improved a fair bit."
"It just doesn't make you feel like you're getting covered or have the best protection, which you should have."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"It should provide more details about the events that they have detected."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"It would be nice if the console stored data daily, so that you could look at a timeline of events on a machine over a period of time, and currently this is not possible."
"We'd like SentinelOne to upgrade automatically. It doesn't automatically update the agent if some system has an older version of the SentinelOne. It has to be triggered from the console."
"The false positive rate has room for improvement."
"SentinelOne could improve by reducing the price."
"If it had a little bit more granularity in the roles and responsibilities matrix, that would help."
"The most difficult part of using Singularity Complete is logging in, as they often update the management console."
"In terms of improvement, the documentation could be better. I would also like to see SingularityOne compatibility with Huntress, and the tighter integration between them would bring more to the table."
"The volume of shadow copies becomes too large and we have to manage that."
 

Pricing and Cost Advice

"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"The pricing is a little high. It is per user per year."
"This is an expensive solution."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"I don't like that they have different types of licenses."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"The monthly fee is $55 USD per user."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"I think that the price we are paying is good for what it is."
"It's not so heavily priced; rather, it's average and decent."
"CylancePROTECT is an affordable solution."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"Its cost is yearly. It is not much costlier than other leading products available in the market. I would rate it a four out of five in terms of pricing."
"Its price can be lower because I'm seeing competition from another vendor who beats it on commercials."
"SentinelOne Singularity Complete meets all enterprise requirements and is priced accordingly."
"SentinelOne Singularity Complete is reasonably priced."
"The cost of endpoint protection is fairly reasonable."
"The pricing is reasonable."
"SentinelOne's pricing could be lower."
"From what I understand, it is pricey, but it works. It is a very good product."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
13%
Manufacturing Company
7%
Comms Service Provider
7%
Construction Company
10%
Manufacturing Company
8%
Computer Software Company
7%
University
6%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise48
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business96
Midsize Enterprise49
Large Enterprise78
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What is your experience regarding pricing and costs for SentinelOne Singularity?
It is neither too costly, but definitely, it is one of the advantages that SentinelOne is quite adapted towards the p...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete and other solutions. Updated: March 2026.
886,077 professionals have used our research since 2012.