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BlackBerry Cylance Cybersecurity vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
203
Ranking in other categories
Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (3rd), Extended Detection and Response (XDR) (3rd), AI Observability (4th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.3% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 4.3%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete4.3%
BlackBerry Cylance Cybersecurity1.2%
Other94.5%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Daniel Giacomelli - PeerSpot reviewer
Security and Compliance at a outsourcing company with 1,001-5,000 employees
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"The solution is pretty easy to scale."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"Has good RAM capacity for the power I need"
"The solution runs in the background, and I do not need to care about it."
"I like the AI and mathematical components that they use."
"The solution is stable."
"SentinelOne Singularity Complete has positively impacted my organization by helping with trust amongst the organization, and with USB exclusions and other features, it has helped with data loss prevention and allowed me to measure DLP attacks."
"It is easy to manage and install. It has a very nice graphical interface that is very intuitive when end users are using it. You don't have to follow or read a book about 600 pages to have knowledge on how to use it. When SentinelOne is up and running, you can easily find your way."
"SentinelOne Singularity Complete, together with SentinelOne Vigilance, is an EDR tool with capabilities such as these, which I found valuable: the dashboard that shows you all the information and the power to either manually or automatically quarantine issues or threats in the environment."
"Having the capability to gain insights across our network, observe all our machines, and have a centralized view of what's protected and where things are is incredibly advantageous."
"SentinelOne's auto-rollback feature is the most valuable."
"SentinelOne has improved the overall security posture of the firm without creating a lot of hassle for our end users. Everything is a bit more secure. We think Singularity Complete has helped us reduce our organizational risks."
"Overall, I would rate SentinelOne Singularity Complete a nine out of ten because nothing is perfect, but it is close."
"The 365 management and analytics from the cloud is another great feature."
 

Cons

"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"The solution needs better dashboards that are easier to use."
"The solution should implement AI in the product."
"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"Making the dashboards a bit modern to make them easier to search would also be helpful."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"It is an expensive product."
"SentinelOne can improve by having better integration with Active Directory."
"Also, it didn't have much incident management built in."
"SentinelOne needs to provide more documentation for administrators and analytics."
"One way to improve and get additional benefits would be for SentinelOne to host the updated installer files for us, rather than us having to download and host them ourselves."
"In terms of improvement, I would like to see better alerting to let us know if there is anything wrong with SentinelOne working on the endpoint of the computer."
"The only concern we have is that there are a few features that were not readily available."
"The main issue with SentinelOne Singularity Complete was the process memory used for Linux servers, which generated a lot of tickets and incidents due to the high load of disk consumption and memory."
 

Pricing and Cost Advice

"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"We pay our license on a yearly basis and have just renewed for two years."
"The monthly fee is $55 USD per user."
"I think that the price we are paying is good for what it is."
"CylancePROTECT is an affordable solution."
"SentinelOne Singularity Complete is reasonably priced."
"The pricing is reasonable."
"SentinelOne Singularity Complete's price point is excessive compared to the functionality it provides."
"The licensing is comparable to other solutions in the market. The pricing is competitive."
"The solution's pricing is not too bad for what it's offering, like the documentation that comes with it."
"The cost of endpoint protection is fairly reasonable."
"SentinelOne's pricing could be lower."
"Their pricing was extremely competitive. That is why we stayed with them so long. We are renewing at the end of next month. We have already put in the approval. It is all set to go. We are renewing for another year or so year over year. It has been a very effective product, and it has been priced very competitively."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
9%
Government
7%
Comms Service Provider
6%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business87
Midsize Enterprise44
Large Enterprise76
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
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Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
 

Also Known As

Blackberry Protect
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete and other solutions. Updated: December 2025.
880,901 professionals have used our research since 2012.