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BlackBerry Cylance Cybersecurity vs SentinelOne Singularity Complete comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
106
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
210
Ranking in other categories
Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (2nd), AI Observability (4th)
 

Mindshare comparison

As of March 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 4.4%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Complete4.4%
Cortex XDR by Palo Alto Networks3.5%
BlackBerry Cylance Cybersecurity1.3%
Other90.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Daniel Giacomelli - PeerSpot reviewer
Security and Compliance at a outsourcing company with 1,001-5,000 employees
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."
"Threat identification and detection are the most valuable features of this solution."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"The normal protection was really effective, and we detected situations that if we didn't have Cortex XDR by Palo Alto Networks, it's highly likely that we would have been affected, but it protected the infrastructure."
"What I like about Cortex XDR by Palo Alto Networks is that it is a comprehensive solution that contains everything the organization may need when using endpoints."
"I generally believe that Cortex XDR by Palo Alto Networks is probably the best in the market right now."
"Best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"The stability of this product is very good."
"The most functional item that we use is the process to turn off the false flags that it causes."
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"​Centralized dashboard online which can be used for managing a huge product."
"I like the AI and mathematical components that they use."
"The solution’s AI is its most valuable feature."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"It is extremely simple to manage and deploy."
"We opted for SentinelOne because it gives you visibility and control over all the devices on which you have the agent deployed. That is very valuable because, in the end, all the attacks enter only through one gateway, which is usually a user's computer."
"It is easy to manage and install. It has a very nice graphical interface that is very intuitive when end users are using it. You don't have to follow or read a book about 600 pages to have knowledge on how to use it. When SentinelOne is up and running, you can easily find your way."
"SentinelOne is preferred because of its great features and nominal cost."
"The solution is both stable and scalable."
"Overall, I would rate SentinelOne Singularity Complete a nine out of ten because nothing is perfect, but it is close."
"I am particularly interested in the new app vulnerability module that is included with the Singularity Complete edition."
"It is priced by endpoint device, making it one of the well-priced solutions, as it is not too expensive and is a very good enterprise solution."
"The tool's most valuable feature is EDR."
 

Cons

"While using Cortex, I noticed some aspects that could be improved, such as increasing the synchronization speed between XDR and Xnor."
"It is not very strong in terms of endpoint management. It should have additional features like DLP, encryption, or advanced device control. Currently, Cortex is good in terms of the security of the endpoints, but it is not as good as other vendors in terms of the management of the endpoint."
"Product might have some bugs."
"The solution lacks real-time, on-demand antivirus."
"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"There's room for improvement with Mac device installations, which can be challenging."
"I would like to see some additional features related to email protection included."
"We would also like to have advanced tech protection and email scanning."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"The product must make the interface a little more user-friendly."
"The solution’s user interface could be improved."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"It should provide more details about the events that they have detected."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"It is hard to manage."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"Also, it didn't have much incident management built in."
"We'd like to have a network map or scan to cover network security."
"The ease of use can be better in Deep Visibility. It is not always the easiest. If I have not been in there in the Deep Visibility module for a long time, I do not always find it that easy to use. I tend to go and have to consult the help quite often if I have not been in there a long time."
"Writing the parsers for data ingestion can be a bit annoying in SentinelOne Singularity Complete."
"Sometimes I get a response from them, but at times they may not have answers and defer to the engineering team, which can prolong the resolution time beyond expectations for customer satisfaction."
"In the beginning, we had some issues with their product on some of the Windows 32-bit operating systems."
"The solution’s distributed intelligence at the endpoint is pretty effective, but from time to time I see that the agent is not getting the full execution history or command-line parameters. I would estimate the visibility into an endpoint is around 80 percent. There is 20 percent you don't see because, for some reason, the agents don't get all of the information."
"I think they should consider enhancing complete visibility."
 

Pricing and Cost Advice

"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"The solution is expensive. It's pricing is on a yearly-basis."
"I don't recall what the cost was, but it wasn't really that expensive."
"The price is on the higher side, but it's okay."
"The licensing part of the product is too expensive compared to other solutions in the market."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"It is expensive, but not unreasonable."
"The product cost is about $5, per user, per month."
"I think that the price we are paying is good for what it is."
"It's not so heavily priced; rather, it's average and decent."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"We pay our license on a yearly basis and have just renewed for two years."
"The pricing of the solution seems reasonable, we got a discount but it still seems reasonable. The licensing cost is $3 to $4 per endpoint and can be paid monthly or yearly, with the price changing according to commitment."
"I found the pricing for SentinelOne Singularity Complete reasonable."
"While the cost of SentinelOne Singularity Complete might seem high at first glance, it's important to consider the value it offers."
"It was cheaper than McAfee, which was a way to convince management to go with the solution."
"Its cost is yearly. It is not much costlier than other leading products available in the market. I would rate it a four out of five in terms of pricing."
"SentinelOne is more affordable than some competing products, and it's not overly expensive for what you're getting."
"Its price can be lower because I'm seeing competition from another vendor who beats it on commercials."
"SentinelOne Singularity Complete can be expensive for the SMB market but is suitable for enterprise-level organizations."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
7%
Computer Software Company
9%
Manufacturing Company
8%
Government
6%
Comms Service Provider
6%
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business92
Midsize Enterprise45
Large Enterprise78
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What is your experience regarding pricing and costs for SentinelOne Singularity?
It is neither too costly, but definitely, it is one of the advantages that SentinelOne is quite adapted towards the p...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete and other solutions. Updated: February 2026.
883,692 professionals have used our research since 2012.