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BlackBerry Cylance Cybersecurity vs SentinelOne Singularity Complete comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
23rd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
216
Ranking in other categories
Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (2nd), AI Observability (4th)
 

Mindshare comparison

As of April 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 4.0% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.4%, up from 1.1% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 4.4%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Complete4.4%
Cortex XDR by Palo Alto Networks3.6%
BlackBerry Cylance Cybersecurity1.4%
Other90.6%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Vaibhav Mahendra Kolhe - PeerSpot reviewer
Soc Analyst at Softcell Technologies Limited
Automation has reduced alerts and freed the soc team to focus on faster incident response
Regarding mean time to respond, the improvements I see with SentinelOne Singularity Complete are that genuine files also get alerts. We are getting false positives, but we are also getting genuine true positive alerts. The improvement will be deep visibility because as I am using Splunk as a SIEM, I compare deep visibility with Splunk, but deep visibility has limited access with only a 14-day policy to retain logs. The improvement will be in overall policy management. The third point will be the complexity of policies. If we want some endpoints to use only USB or if we need to block USB on some points, the policy management is very complex. The fourth point will be that Mac OS and Linux don't have the rollback policy; that policy is only for Windows. These four points are improvements if SentinelOne Singularity Complete can address them. Data privacy and security when utilizing Purple AI is crucial for SentinelOne Singularity Complete, and SentinelOne Singularity Complete lacks in data security. Data security is very important in this world. In my organization, if we deploy SentinelOne Singularity Complete and we have integrated all the firewalls, all devices, and AWS devices to SentinelOne Singularity Complete, logs will be forwarded to SentinelOne Singularity Complete through SentinelOne Singularity Complete. However, SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution. From the data security point of view, SentinelOne Singularity Complete is not good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Palo Alto is constantly adding new features."
"I can highlight that we have not faced any security incidents with Cortex XDR by Palo Alto Networks, and even though our environment is quite dynamic, we have not faced any security incident with Cortex XDR by Palo Alto Networks until now."
"The stability of this product is very good."
"The user interface of the solution is sophisticated and straightforward."
"We think that this product will help us grow, as it meets our needs currently and we can grow with it over time."
"Based on my experience, I would recommend Cortex XDR by Palo Alto Networks to other people."
"It detected stuff that other things wouldn't detect."
"If you are looking for security, mainly for advanced threat prevention from ransomware and malware attacks, I would recommend Cortex."
"The solution runs in the background, and I do not need to care about it."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"It secures different entry points into the network."
"The deployment of updates is easy."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.​"
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"On the management side, we liked the way it displays things."
"The product works pretty well; it does a good job catching viruses, and while we haven't had a chance to test against any kind of ransomware attack, I know it works great and I'm not worried about its capabilities in that respect."
"It identifies what applications are vulnerable. If I go to the applications, such as Adobe Photoshop or Adobe Reader, I can see our current list of vulnerabilities: How many are vulnerable and how many need to be updated with patching. One of the most valuable aspects is the ease of finding specific vulnerabilities."
"I like the centralized management with the web dashboard."
"For me, the experience has been very good."
"The fact that this runs using AI instead of heuristics provides the best protection I've seen."
"It is a good endpoint solution. That's the reason we chose it. We looked at other solutions, such as CrowdStrike, and based on the cost and the services it delivers, it was the better choice."
"The deep visibility and the ability to perform security investigations and assess our endpoint security posture are the most valuable features."
"The solution is overall very good in terms of protecting endpoints and servers from malicious activities, malware, cyber attacks, viruses, worms, and so on."
"The most valuable features of SentinelOne are the endpoint detection of threats, and it does not only rely on signatures for detection."
 

Cons

"We would also like to have advanced tech protection and email scanning."
"It'll help if customization was easier."
"It is an enterprise-level solution. Its price could be less expensive."
"Additionally, I think the price is very high, and if it can be adjusted, I believe it will be a very good solution."
"Managing the product should be easier."
"A little bit more automation would be nice."
"To jump from the partner to Palo Alto directly was challenging."
"The server sometimes stops continuously to check things so it would be helpful to receive access updates or technical reasons."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"There are a lot of false positives and it takes up a lot of time."
"The initial setup was quite complicated, it took us a month or two with the reseller doing a good job assisting us with the initial configuration."
"The solution’s technical support could be improved."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"The price for this EPP platform is expensive and could be improved."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"The solution can use up a lot of resources when scanning. It would be ideal if it was lighter."
"SentinelOne could improve by reducing the price."
"There is not much flexibility in terms of policy fine-tuning. We can turn it off or turn it on, but there's nothing much else to do."
"While our current remote access to SentinelOne Singularity Complete is achieved through publishing, having a direct GUI interface would be a significant advantage for our user and administrator team."
"They can just continue adding more integrations with these big brands and software security products."
"It would help if they could get all the relevant threat information, the related events, in one place. Currently, we need to go to a number of places and do research. If they could have it all in one place, that would help investigations."
"The management console."
"Periodically we have an application that does not work correctly when SentinelOne is installed, yet performs as expected when SentinelOne is removed."
 

Pricing and Cost Advice

"The pricing is a little bit on the expensive side."
"It's about $55 per license on a yearly basis."
"I don't like that they have different types of licenses."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"The tool's price is moderate."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"The price of the solution is high for the license and in general."
"Very costly product."
"I think that the price we are paying is good for what it is."
"The tool is not that expensive."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"We pay our license on a yearly basis and have just renewed for two years."
"CylancePROTECT is an affordable solution."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"Our licensing fees are about $5 USD per endpoint, per month."
"Its cost is similar to Trend Micro, but the protection is much better."
"It is not sold as a consumer product. It is only sold based on the number of licenses. So, as an MSP, you're probably going to pay about three and a half dollars per license, per month to have SentinelOne."
"The pricing is on the higher end, making it less suitable for small or medium-sized businesses and perhaps not the ideal fit for the public sector where budget constraints may be more pronounced."
"USD$6 per end point which decreases as end points increase."
"When we were checking out different platforms, we did get a price from Microsoft, and it was unreasonable. SentinelOne was definitely reasonable and worth the money."
"I did not notice a significant increase in cost after adding SentinelOne."
"My understanding is that we did a pretty good deal on SentinelOne. A part of that is because we were their customers very early on, and we also use their products a lot. We are interested in the new products that come out. We go to their demos, and we go to their events. We do save a lot of money. It is not cheap, but it is worth it. We spend a lot of money on a lot of things, and most of them do not do as much as SentinelOne."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
13%
Manufacturing Company
7%
Comms Service Provider
7%
Construction Company
10%
Manufacturing Company
8%
Computer Software Company
8%
University
6%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise48
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business96
Midsize Enterprise49
Large Enterprise78
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What is your experience regarding pricing and costs for SentinelOne Singularity?
It is neither too costly, but definitely, it is one of the advantages that SentinelOne is quite adapted towards the p...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete and other solutions. Updated: March 2026.
886,077 professionals have used our research since 2012.