BlackBerry Cylance Cybersecurity vs SentinelOne Singularity Complete comparison

BlackBerry and SentinelOne are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #19 with an average rating of 8.4, while SentinelOne is ranked #3 with an average rating of 8.6. BlackBerry holds a 1.1% mindshare in EPP, compared to SentinelOne’s 4.3% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 97% of SentinelOne users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

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2,603 Comparison Views

85% willing to recommend

SentinelOne Singularity Com...

Read 198 SentinelOne Singularity Complete reviews

19,819 Views
10,649 Comparison Views

97% willing to recommend

BlackBerry Cylance Cybersec...

SentinelOne Singularity Com...

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Executive SummaryUpdated on Apr 20, 2025

SentinelOne Singularity Complete and BlackBerry Cylance are prominent competitors in the cybersecurity space. Based on data comparisons, SentinelOne appears to have the upper hand due to its comprehensive feature set and superior integration options.

Features: SentinelOne Singularity Complete offers advanced AI capabilities, machine learning, and a proprietary rollback feature for ransomware protection. It provides visibility across threats and employs threat-hunting functions. BlackBerry Cylance is praised for its lightweight nature and proactive AI-driven threat prevention, emphasizing minimal resource usage for effective virus detection.

Room for Improvement: SentinelOne users suggest enhancing policy nesting, reducing false positives, and improving integration and reporting capabilities. BlackBerry Cylance could improve its user interface, enhance reporting features, and address its false positive rate, while introducing a rollback feature similar to SentinelOne.

Ease of Deployment and Customer Service: SentinelOne is adaptable to various cloud environments, supporting hybrid and multi-tenancy deployments with highly responsive customer service. BlackBerry Cylance offers flexible deployment options with a focus on public cloud and on-premises environments, though users note potential delays in responses.

Pricing and ROI: SentinelOne is perceived as slightly more expensive but validates its price through a comprehensive feature set and high ROI, reducing incident response time and increasing analyst productivity. BlackBerry Cylance has a competitive pricing model but offers fewer features, impacting its perceived return on investment.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete Report (Updated: April 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

19th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

SentinelOne Singularity Com...

Ranking in Endpoint Protection Platform (EPP)

3rd

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

198

Ranking in other categories

Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (2nd)

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 4.3%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Asim Naeem

Principal IT Security & Compliance at IBEX Holdings Ltd

It integrates well with other platforms, is user-friendly, and is stable

SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"CylancePROTECT is a fairly decent antivirus."

"The deployment of updates is easy."

"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."

"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."

"It is extremely simple to manage and deploy."

"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."

"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."

"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."

More BlackBerry Cylance Cybersecurity pros

"SentinelOne's managed detection response service Vigilance Respond is convenient for companies like ours with small IT teams. If something happens on the weekend, SentinelOne steps in and resolves the issue. It's a false positive 97% of the time, but at least they're resolved instead of hanging around for us to find on Monday."

"The most valuable features of SentinelOne are the endpoint detection of threats, and it does not only rely on signatures for detection."

"The best thing SentinelOne has done for us is that it gives us insight into the endpoints. We never had insight into lateral movement threats before. Once a threat known as Qbot gets on the network, it actually spreads throughout sub-networks quickly. SentinelOne has detected that and saved our bacon. We were able to get in there and stop the threat, lock it down, and prevent it from actually spreading through. It would have been 50 or 60 computers. It had spread through in a few minutes. We have a lot of HIPAA data and FERPA data that we need to keep protected."

"Offers good protection against ransomware."

"I am particularly interested in the new app vulnerability module that is included with the Singularity Complete edition."

"SentinelOne's auto-rollback feature is the most valuable."

"The most useful feature of all is deep visibility."

"Deep Visibility is a valuable feature."

More SentinelOne Singularity Complete pros

Cons

"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."

"The OPTICS component could be made more user-friendly with respect to giving people more information."

"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."

"The price for this EPP platform is expensive and could be improved."

"The company that sells us the licenses sometimes doesn't know how to do certain things."

"It needs real analysis of quarantined files. The EDR product isn't showing much right now."

"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."

"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."

More BlackBerry Cylance Cybersecurity cons

"The basic functionalities should be up and running even during maintenance windows. I understand that it is a software-as-a-service model, but it becomes a problem if I cannot do anything when issues occur during maintenance."

"One of the areas which would benefit from being improved is the policies. There are still software programs where we need to manually program in the policies to tell the system, "This program is legitimate." Some level of AI-based automation in creating those policies would go a long way in improving the amount of time it takes to deploy the system."

"Using the filters takes a little bit of time to get to used to."

"The ability to integrate this product with an antivirus solution would be welcome. Even consolidation with more security products, like Umbrella networking abilities etc. to provide more on this platform, that would be great."

"Their documentation could afford to be a little bit better communicated. A lot of times we have to look at things in the knowledge base, and much of that could be communicated better, but that would probably be the only thing that needs to be improved."

"The endpoint firewall capability is fairly primitive and basic."

"Security could always be better."

"SentinelOne Singularity Complete needs more connectors for integration with more solutions."

More SentinelOne Singularity Complete cons

Pricing and Cost Advice

"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."

"It's not so heavily priced; rather, it's average and decent."

"The license price for this solution could be better. It's on the expensive side."

"We pay our license on a yearly basis and have just renewed for two years."

"Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."

"The tool is not that expensive."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"Pricing seemed reasonable at first. However, the way SentinelOne handles its licensing did not work for our environments and led to secondary discussions around cost. They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating."

"Overall, it was a good experience. It is pretty easy for us to increase the number."

"SentinelOne makes licensing easy by reducing the number of modules or packages that they have to offer. A lot of other vendors make licensing very complicated with separate modules or separate costs. By bundling necessary features, SentinelOne ensures that security leaders are not left confused by options. This bundling of necessities has served our needs well."

"We pay $30,000 a year for 275 endpoints. We're growing, so I plan to buy another 75 endpoints. There is still a year and a half left in my three-year subscription, so I'm going to increase my endpoint count by 30 percent."

"We buy the licensing in bulk. From a pricing standpoint, because we buy in bulk, we get very good pricing. Based on its functionality and capabilities, it is well worth the price. I do not think it is at all expensive based on what you get in the solution. We use the complete up to the core. Our pricing is probably a little bit more than somebody who is on the core. In general, it is well worth what you get for the price you pay."

"Its pricing is competitive."

"We are on a subscription model by choice. Therefore, we are paying a premium for the flexibility. We would have huge cost savings if we committed to a three-year buy-in. So, it's more expensive than the other solutions that we were looking at, but we have the flexibility of a subscription model. I think the pricing is fair. For example, if we had a three-year tie-in SentinelOne versus Cylance or one of the others, there is not that much difference in pricing. There might be a few euro or dollars here and there, but it's negligible."

"The price is competitive, if you compare it with other solutions on the market."

More SentinelOne Singularity Complete pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

12%

Government

Financial Services Firm

Computer Software Company

20%

Manufacturing Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

Cortex XDR by Palo Alto vs. Sentinel One

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Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...

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What do you like most about SentinelOne Singularity?

The Ranger feature is valuable.

See all answers

Comparisons

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 21% of the time

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 14% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

Kaspersky Endpoint Security for Business vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

More BlackBerry Cylance Cybersecurity Competitors

Datto Endpoint Detection and Response (EDR) vs SentinelOne Singularity Complete

Compared 6% of the time

Microsoft Defender for Endpoint vs SentinelOne Singularity Complete

Compared 6% of the time

Darktrace vs SentinelOne Singularity Complete

Compared 6% of the time

CrowdStrike Falcon vs SentinelOne Singularity Complete

Compared 5% of the time

Bitdefender GravityZone EDR vs SentinelOne Singularity Complete

Compared 4% of the time

More SentinelOne Singularity Complete Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

April 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

SentinelOne Singularity Complete

March 2025

Download SentinelOne Singularity Complete product report

Also Known As

Blackberry Protect

Sentinel Labs, SentinelOne Singularity

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

SentinelOne Singularity Complete provides AI-driven threat detection and response with features like ransomware protection and rollback, offering endpoint protection with minimal system impact and deep forensic analysis.

SentinelOne Singularity Complete combines machine learning and artificial intelligence to offer robust endpoint protection. It delivers real-time insights and advanced threat detection through seamless integration with third-party tools, allowing for efficient endpoint management. With an emphasis on user-friendliness, it ensures reduced false positives. Room for improvement includes better integration options, enhanced reporting, and more precise analytics to tackle false positives. Users seek improved interoperability with systems and comprehensive support for legacy systems.

What are the key features of SentinelOne Singularity Complete?

Rollback Feature: Enables restoration of affected systems to a healthy state after an attack.
Ransomware Protection: Advanced mechanisms to prevent and mitigate ransomware threats.
Machine Learning and AI: Utilizes cutting-edge technology for precise threat detection and response.
Seamless Integration: Works well with third-party tools for enhanced endpoint protection.
Real-Time Protection: Proactively defends against advanced threats with minimal delays.

What benefits and ROI should users consider?

Reduced False Positives: Accurate threat detection limits operational disruptions.
Efficient Endpoint Protection: Ensures security with low system impact.
User-Friendly Experience: Simplified management and ease of use aid productivity.
Deep Forensic Analysis: Assists in effective threat investigation and response.
Cost-Effective Security: Positions as a worthwhile alternative to traditional antivirus solutions.

Organizations from industries like finance, healthcare, and technology deploy SentinelOne Singularity Complete to safeguard endpoints such as PCs, servers, and virtual machines. Equipped with EDR, it effectively replaces traditional antivirus systems and integrates with cloud technology for real-time security insights.

SentinelOne

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete

April 2025

Free Report: BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete

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