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BlackBerry Cylance Cybersecurity vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
204
Ranking in other categories
Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (3rd), AI Observability (3rd)
 

Mindshare comparison

As of February 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 4.4%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete4.4%
BlackBerry Cylance Cybersecurity1.3%
Other94.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Daniel Giacomelli - PeerSpot reviewer
Security and Compliance at a outsourcing company with 1,001-5,000 employees
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"The solution is easy to deploy."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.​"
"I like the AI and mathematical components that they use."
"The setup is very straightforward."
"The strength of SentinelOne is that it has an automated, active EDR. It does that first level of what a SOC analyst would do, automatically, using artificial intelligence, so we can focus on other things. Active EDR not only notifies you, but it actually fixes that first level. That is unheard of. Very few, if any, companies do that."
"We moved from ESET, and we find that the licensing scheme, particularly how the licenses are attributed to clients, is pretty nice compared to what ESET offers."
"SentinelOne is very lightweight. It doesn’t consume much memory of endpoints. Endpoints don't hang, and machine performance doesn’t get impacted. Their technical support is also very nice."
"SentinelOne Singularity Complete has a valuable feature that allows us to install the agent on every endpoint and extract all asset information for reporting purposes in our live inventory."
"The most valuable features are threat hunting, the ability to disconnect or disable a machine's network connection in real time, and the ability to restore the connection once the issue is resolved quickly."
"The single pane of glass is probably the most valuable. That is a big one. We could see everything from one view."
"The offline protection offered by SentinelOne Singularity Complete for my devices is valuable."
 

Cons

"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"Making the dashboards a bit modern to make them easier to search would also be helpful."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"It's a good solution but some features just need to be updated."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"The user interface is outdated."
"The solution’s technical support could be improved."
"SentinelOne can improve by having better integration with Active Directory."
"One area of SentinelOne that definitely has room for improvement is the reporting. The canned reports are clunky and we haven't been able to pull a lot of good information directly from them."
"The anti-ransomware technology takes up a lot of disc space."
"It would be nice to be able to adjust the canned reports manually and choose the specific data we want to report on instead of being limited to their pre-set reports."
"The update process can be better. It is very easy to deploy, but over a long period, the updating process can be a little messy. In some EDR solutions, you end up with a very good mechanism to push new versions. It could do with a little work in that area. It is not particularly difficult, but it could do with a little work."
"They can improve the administrative interface. They can make it more user-friendly."
"I would like to see category-based web filtering."
"Their documentation could afford to be a little bit better communicated. A lot of times we have to look at things in the knowledge base, and much of that could be communicated better, but that would probably be the only thing that needs to be improved."
 

Pricing and Cost Advice

"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"The solution provides me with competitive pricing."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"It's not so heavily priced; rather, it's average and decent."
"This cost of the license is approximately $5 USD monthly per user."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"While the cost of SentinelOne Singularity Complete might seem high at first glance, it's important to consider the value it offers."
"The cost of endpoint protection is fairly reasonable."
"The pricing is reasonable. It may be a little high, but it's on par with everything out there."
"SentinelOne is significantly less expensive than CrowdStrike. I recently did a price comparison between CrowdStrike and SentinelOne to determine where we are going for the next three years. CrowdStrike is 200% to 300% the cost."
"It is expensive. There is no doubt about it. If one of the functions does not work, it becomes very difficult for any CIO to justify the cost."
"The solution is a bit cheaper than CrowdStrike Falcon Pro and more expensive than smaller solutions. Still, it has a pretty reasonable price point, as I appreciate the flexibility SentinelOne Singularity Complete offers."
"The pricing was very similar in terms of its competitors, but I believe SentinelOne's capability and willingness to attract new business allowed us to save some extra money."
"SentinelOne is more affordable than some competing products, and it's not overly expensive for what you're getting."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Government
6%
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business87
Midsize Enterprise44
Large Enterprise77
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
 

Also Known As

Blackberry Protect
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete and other solutions. Updated: February 2026.
881,928 professionals have used our research since 2012.