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BlackBerry Cylance Cybersecurity vs HP Wolf Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
2.3
BlackBerry Cylance's customer service is praised, but technical support experiences vary, with some requiring improved responsiveness and expertise.
Sentiment score
3.4
Users commend HP Wolf Security for its efficient, professional customer service, quick responses, knowledgeable assistance, and prompt issue resolution.
 

Room For Improvement

Sentiment score
2.4
BlackBerry Cylance Cybersecurity needs enhancements in user interface, reporting, threat detection, integration, support, pricing, and training.
No sentiment score available
HP Wolf Security requires frequent updates, better hardware compatibility, improved performance, intuitive setup, faster support, and enhanced documentation.
 

Scalability Issues

No sentiment score available
BlackBerry Cylance is scalable for various deployments, supports many users, but may require additional dashboard licenses for extensive use.
No sentiment score available
HP Wolf Security is praised for scalability, efficient workload handling, user-friendly features, and seamless integration with existing systems.
 

Setup Cost

Sentiment score
3.8
BlackBerry Cylance's pricing is competitive and flexible, typically $55-$60 per device, often compared to SentinelOne, Kaspersky, Symantec.
No sentiment score available
 

Stability Issues

Sentiment score
3.5
BlackBerry Cylance Cybersecurity is stable, resource-efficient, and reliable, with minor issues reported by a small number of users.
No sentiment score available
HP Wolf Security is praised for its stability, reliability, and seamless performance, efficiently protecting digital environments and enhancing user confidence.
 

Valuable Features

Sentiment score
8.5
BlackBerry Cylance Cybersecurity provides AI-driven threat detection with minimal resources, user-friendly management, and seamless integration for comprehensive defense.
No sentiment score available
HP Wolf Security offers seamless threat containment, strong malware protection, smooth integration, real-time monitoring, and minimal system performance impact.
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
27th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
HP Wolf Security
Ranking in Endpoint Protection Platform (EPP)
42nd
Average Rating
7.8
Reviews Sentiment
3.4
Number of Reviews
8
Ranking in other categories
Endpoint Detection and Response (EDR) (43rd)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, down from 1.6% compared to the previous year. The mindshare of HP Wolf Security is 5.2%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
reviewer2344002 - PeerSpot reviewer
Adds a layer of safety, especially for laptops operating in various environments
The tool's deployment is easy. HP Wolf Security's deployment was a swift process since it was initially compatible with Windows 10, the operating system on both machines. However, when I transitioned to Windows 11, I encountered minor issues that prompted me to delve deeper into Wolf Security to fine-tune security settings according to my preferences. While I mostly used default settings, there was an initial adjustment where I disabled the AI function related to malware. Currently, the system is running smoothly with no reported issues. Adjusting some settings raised concerns about compatibility between HP Wolf Security and Norton 360. Specifically, aspects of HP Wolf Security, such as the virtual machine component, intrigued me, but I hesitated due to potential conflicts. During my investigation, Windows 11 raised a flag, questioning the system's security settings with Norton 360 and HP Wolf Security. However, it seems that they coexist well without causing issues.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
Computer Software Company
16%
Government
9%
Comms Service Provider
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What needs improvement with HP Wolf Security?
The tool behaves differently when I ported to Windows 11.
What is your primary use case for HP Wolf Security?
I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments.
 

Also Known As

Blackberry Protect
Bromium vSentry
 

Learn More

Video not available
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Valspar
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. HP Wolf Security and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.