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BlackBerry Cylance Cybersecurity vs ESET Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
18th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
100
Ranking in other categories
Advanced Threat Protection (ATP) (6th), Anti-Malware Tools (4th)
 

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, down from 1.5% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 2.9%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Hadar Eshel - PeerSpot reviewer
Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance
We integrate it into our comprehensive cybersecurity strategy, specifically for antivirus and antiviral purposes. CylancePROTECT provides comprehensive endpoint security, including EDR capabilities. Additionally, BlackBerry now offers XDR, similar to other companies like CrowdStrike and SentinelOne. The AI-driven threat detection of CylancePROTECT has significantly enhanced our organization's security posture. This company has pioneered an AI-based engine that doesn't rely on signatures, thus offering protection for every computer, server, and endpoint without requiring specific signatures for malware or other attacks. Cylance stands out for pioneering the delivery of a complete AI-driven antivirus engine that relies primarily, if not solely, on AI and machine learning for threat identification. Remarkably, it identifies over 99.7% of global threats.
ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It does a good job of protecting us."
"A user can continue to add endpoints and the solution will continue to perform well."
"It provides good insight into the programs, applications, or websites that may need attention."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"The platform's most valuable features are the malware detection capabilities."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.​"
"The solution provides good accessibility and is not heavy on resources when there are updates or when it is in operation."
"The most valuable feature of ESET Endpoint Security is that it is light on resources. It has a very low impact on the system. It uses low memory and the setup size is very low."
"The product is quite affordable."
"The tool protects everything."
"ESET has regular updates, and it gives me good feedback. It's not too onerous like some of the products I've used in the past."
"It's easy to set up and quick to deploy."
"The most valuable feature of this solution is the protection itself, which works well for us."
"This solution blocks the brand new malware threats."
 

Cons

"Making the dashboards a bit modern to make them easier to search would also be helpful."
"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."
"The initial deployment was quite complicated."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"The price for this EPP platform is expensive and could be improved."
"iOS compatibility for mobile security and parental control."
"If I were in an environment that required a large-scale deployment then I would choose another solution over ESET."
"They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet."
"The initial setup of ESET Endpoint Security was not complex because we have five years of experience. However, it is not as easy if we did not have the experience."
"We are looking to move towards an EDR solution rather than EPP. EDR is a solution that can dynamically detect threats based on the process behavior. It would be better if this solution was an EDR and an EPP solution, this would increase security protection."
"It would be great to have VIP functions added to the solution in a future release."
"The product should provide a one-click option to renew the licenses."
"It's not a huge thing, because it doesn't happen very often, but I'll notice sometimes, when there's a startup scan, the computer does bog down a little bit. However, this happens rarely."
 

Pricing and Cost Advice

"It is expensive, but not unreasonable."
"The product cost is about $5, per user, per month."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"The tool is not that expensive."
"I think that the price we are paying is good for what it is."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"I pay about $100 a year, so it's really cheap. I'm sure that if I need something else beyond more technical support, I'll need to pay more."
"I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients."
"As is the general rule with anything, the solution could be cheaper."
"The price of ESET Endpoint Antivirus is fair compared to the performance of other solutions."
"Its price is reasonable."
"The price of ESET Endpoint Security is in the middle range of price compared to other solutions. For example, BitDefender can be more expensive."
"Pricing per month, for security services as apps in CEE pricing: up to €2 monthly is OK."
"I do a two or three-year license for less than $100."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
Computer Software Company
16%
Comms Service Provider
10%
Financial Services Firm
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
 

Also Known As

Blackberry Protect
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
 

Learn More

 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. ESET Endpoint Protection Platform and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.