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BlackBerry Cylance Cybersecurity vs Cynet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Cynet
Ranking in Endpoint Protection Platform (EPP)
17th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
38
Ranking in other categories
Security Information and Event Management (SIEM) (10th), User Entity Behavior Analytics (UEBA) (5th), Endpoint Detection and Response (EDR) (14th), Threat Deception Platforms (3rd), Network Detection and Response (NDR) (4th), Extended Detection and Response (XDR) (10th), Ransomware Protection (5th)
 

Mindshare comparison

As of December 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, down from 1.5% compared to the previous year. The mindshare of Cynet is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Ch342 - PeerSpot reviewer
Continuously improving and comes with automated response and SIEM/SOC
This is the third company I've worked with, and I've brought them in as a provider. For me, it's as good as it gets. Nobody likes to talk about tens, but they have a better record of detection than CrowdStrike, and they didn't shut down the world like CrowdStrike. If you really dig down into it, who are the founders of the companies? On the one hand, you have a guy who used to be a consultant, I believe, and we know they're full of it. On the other hand, you got a guy who hacked into an Israeli bank, I think, when he was about 15 years old. They eventually hired him, and now this is his third startup. So, when you look at it that way, there's no comparison.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"The most valuable feature of CylancePROTECT is the support."
"The platform's most valuable features are the malware detection capabilities."
"The solution’s AI is its most valuable feature."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"The solution is easy to deploy."
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"It secures different entry points into the network."
"The customer service and support get back to you real quick."
"The most effective features of Cynet are its ransomware protection and lateral movement deception."
"It is quite stable. I would rate the stability of the solution a nine out of ten."
"We are very satisfied with the level of performance we get."
"It's transparent, so it's not something where every user has to press a button to download or do the thing. It is centralized, in fact. Personally, I use Malwarebytes and other tools, which are fine for home use. Cynet is also relatively silent in terms of operation, except when it's required to act."
"I like that you can implement it in the managed service portfolio."
"The product is very easy to use. Customers really appreciate that."
"It is a very stable solution...It is a very scalable solution...The initial setup of Cynet was easy."
 

Cons

"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"It should provide more details about the events that they have detected."
"The security scripting needs improvement. It needs deeper security for scripting."
"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"The initial deployment was quite complicated."
"Its dashboard is not so good. On the dashboard, they don't show the count for client endpoints, which is a failure of this product. This count should be shown on the dashboard. I have 1,000 clients, but I can't see it anywhere on the dashboard."
"I think the technical support could be better."
"Most of their times are in Greenwich Mean Time. I would like to see more local time zones."
"I would like to see support for mobile protection and some additional reports included."
"The solution just needs to keep maturing and they need to keep up with the threat landscape to ensure they're protecting clients well as time passes."
"Having a DLP feature would add value"
"They have automated response capability, and they're moving more and more into SOAR capability. They have built-in deception technology with host-file users, phantoms, etc. We used to call them honeypots. So, they're on target. They're doing a really good job, and they should continue to improve with SOAR."
"Sometimes, it is necessary for me to make important changes to a hard drive of a computer, and because Cynet does not allow me to do that, I have to go to the console and remove the computer from the security group just for Cynet. After that, I have to wait for 10 or 15 minutes for that to take effect. I would like to be able to disable Cynet locally. I shouldn’t have to go to the console to find the PC and then take it out of the group and then add it again to the group. I should locally be able to disable Cynet on a computer with a password or something like that, but it is currently not possible."
 

Pricing and Cost Advice

"It's not so heavily priced; rather, it's average and decent."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"The product cost is about $5, per user, per month."
"I think that the price we are paying is good for what it is."
"CylancePROTECT is an affordable solution."
"This cost of the license is approximately $5 USD monthly per user."
"The license price for this solution could be better. It's on the expensive side."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"Our billing is on a quarterly basis, but they have monthly or annual billing availability."
"My company's customers have to make yearly payments towards the licensing costs of the solution. Cynet is not expensive."
"It costs us 20,000 to 28,000 per year."
"We purchase the product’s yearly license."
"The price should not be less than $100 which is quite reasonable for this solution because you are getting multiple components."
"I don't have specific information about integration capabilities or licensing costs."
"Everything is included in this one solution and the pricing is pretty competitive."
"There is an extra cost if you want the support of Cynet."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
Computer Software Company
17%
Financial Services Firm
8%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What is your experience regarding pricing and costs for Cynet?
I think the pricing of Cynet is fair and one of the better options in the market. It's right in the middle compared to other solutions.
 

Also Known As

Blackberry Protect
No data available
 

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Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Meuhedet, East Boston Neighborhood Health Center
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Cynet and other solutions. Updated: December 2024.
824,052 professionals have used our research since 2012.