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BlackBerry Cylance Cybersecurity vs Cynet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
20th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Cynet
Ranking in Endpoint Protection Platform (EPP)
17th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
Security Information and Event Management (SIEM) (11th), User Entity Behavior Analytics (UEBA) (5th), Endpoint Detection and Response (EDR) (14th), Threat Deception Platforms (4th), Network Detection and Response (NDR) (4th), Extended Detection and Response (XDR) (10th), Ransomware Protection (6th)
 

Mindshare comparison

As of March 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.5% compared to the previous year. The mindshare of Cynet is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Zubair Ahmad - PeerSpot reviewer
Managed threat detection efficiently with minimal resource usage
We used the solution as a Managed Detection and Response (MDR) service. It detected threats, and the team managing our services took care of it. We did not face any major challenges or attacks, and memory utilization was minimal. It functioned very well Cynet was valuable since it efficiently…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution runs in the background, and I do not need to care about it."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"Endpoints are protected in real-time without the need of a centralized server."
"It secures different entry points into the network."
"You can manage all the threats and everything from a centralized dashboard."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"The initial setup of CylancePROTECT is very easy."
"The feature that I have found most valuable is that the configuration and the usage of the product are not so complicated. For people responsible for using this infrastructure for the first line of workstation monitoring, it's quite easy to use."
"For overall satisfaction, I rate Cynet between nine to ten out of ten, and I wholeheartedly recommend it to other users."
"The product did not utilize much memory or resources from the background, which was a significant advantage."
"The most valuable aspect of this solution is that it is a complete solution, which makes cyber security very free and almost perfect. There is no such thing as perfect cyber security, but as far as it can go, sign it comes close to being perfect and holistic. Cynet is always comprehensive from the perspective of functionality, as well as from the standpoint that it encompasses not only technology but also processes and people. The triad of people, processes, and technology is crucial and should always be in place. To my knowledge, no other product or platform combines all three components into one, but Cynet does."
"The dashboard is beautiful, overall easy of use, and the UBA and NBA features are valued."
"It provides good protection from ransomware and malware attacks. It is very good as compared to other products. If any threat is there, their support is very good. They immediately respond to the users and do a follow-up. They call us and also provide email support."
"The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point."
"A good feature is how the solution packages varied information into a single dashboard that's readable and meets our needs."
 

Cons

"The solution should implement AI in the product."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"I would say one thing that they might need to bring in is protection for mobile devices."
"The initial deployment was quite complicated."
"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"They could improve on the false positives, reporting and whitelisting features."
"It's a good solution but some features just need to be updated."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The solution lacks URL filtering."
"There is room for improvement in terms of support. The support should be faster to respond."
"Their deployment needs some work, especially with integration with remote monitoring management systems like Datto AutoTask or ConnectWise Automate."
"I cannot provide more details about Cynet's automation features. While Cynet claims to be automated, the specifics of this automation are unclear. They claim to have a high capability to detect and block attacks, but I am cautious about companies that claim to solve every problem without limitations. It does help in identifying malware on the network but doesn't specifically identify vulnerabilities."
"Compliance reports need to improve."
"Having a DLP feature would add value"
"It is an endpoint agent, but they don't have a probe for checking the network traffic. They could improve from this point of view."
"Cynet fails to deploy the same technology in mobile devices."
 

Pricing and Cost Advice

"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"The product cost is about $5, per user, per month."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"The licensing part of the product is too expensive compared to other solutions in the market."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"We would just add more if there are new users, but right now you just need one license for per user."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"We purchase the product’s yearly license."
"Everything is included in this one solution and the pricing is pretty competitive."
"My company's customers have to make yearly payments towards the licensing costs of the solution. Cynet is not expensive."
"The price should not be less than $100 which is quite reasonable for this solution because you are getting multiple components."
"Cynet has a pay-as-you-go pricing model."
"Our billing is on a quarterly basis, but they have monthly or annual billing availability."
"it's not cheap, but I would rate it a three out of ten. If one is cheap and ten is expensive."
"It gives you a high level of protection at a very good price."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
13%
Government
8%
Financial Services Firm
7%
Computer Software Company
17%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What is your experience regarding pricing and costs for Cynet?
I think the pricing of Cynet is fair and one of the better options in the market. It's right in the middle compared to other solutions.
 

Also Known As

Blackberry Protect
No data available
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Meuhedet, East Boston Neighborhood Health Center
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Cynet and other solutions. Updated: January 2025.
839,319 professionals have used our research since 2012.