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BlackBerry Cylance Cybersecurity vs Cynet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
2.3
BlackBerry Cylance's customer service is praised, but technical support experiences vary, with some requiring improved responsiveness and expertise.
Sentiment score
8.1
Cynet provides highly rated 24/7 responsive support, with excellent SOC integration, though portal and feature support needs improvement.
Their SOC side support, when a threat is detected, is excellent.
 

Room For Improvement

Sentiment score
2.4
BlackBerry Cylance Cybersecurity needs enhancements in user interface, reporting, threat detection, integration, support, pricing, and training.
Sentiment score
5.5
Cynet needs improvements in mobile support, reporting, integrations, incident visibility, and support infrastructure, especially in Asia.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
 

Scalability Issues

No sentiment score available
BlackBerry Cylance is scalable for various deployments, supports many users, but may require additional dashboard licenses for extensive use.
Sentiment score
8.5
Cynet offers scalable security solutions across industries, supporting diverse environments with ease of expansion and seamless onboarding.
Cynet is very scalable.
 

Setup Cost

Sentiment score
3.8
BlackBerry Cylance's pricing is competitive and flexible, typically $55-$60 per device, often compared to SentinelOne, Kaspersky, Symantec.
Sentiment score
6.6
Cynet offers budget-friendly pricing with comprehensive security components, costing between $18,000 and $28,000 annually, plus per license fees.
I think the pricing of Cynet is fair and one of the better options in the market.
 

Stability Issues

Sentiment score
3.5
BlackBerry Cylance Cybersecurity is stable, resource-efficient, and reliable, with minor issues reported by a small number of users.
Sentiment score
8.6
Cynet is highly reliable and stable, with consistent high ratings for efficiency and minimal resource usage compared to alternatives.
 

Valuable Features

Sentiment score
8.5
BlackBerry Cylance Cybersecurity provides AI-driven threat detection with minimal resources, user-friendly management, and seamless integration for comprehensive defense.
Sentiment score
8.4
Cynet offers user-friendly, scalable security with automated features, 24/7 support, and comprehensive ransomware and malware protection for all teams.
The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
27th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Cynet
Ranking in Endpoint Protection Platform (EPP)
16th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
37
Ranking in other categories
Security Information and Event Management (SIEM) (10th), User Entity Behavior Analytics (UEBA) (4th), Endpoint Detection and Response (EDR) (14th), Threat Deception Platforms (3rd), Network Detection and Response (NDR) (4th), Extended Detection and Response (XDR) (10th), Ransomware Protection (5th)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, down from 1.6% compared to the previous year. The mindshare of Cynet is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Ch342 - PeerSpot reviewer
Continuously improving and comes with automated response and SIEM/SOC
This is the third company I've worked with, and I've brought them in as a provider. For me, it's as good as it gets. Nobody likes to talk about tens, but they have a better record of detection than CrowdStrike, and they didn't shut down the world like CrowdStrike. If you really dig down into it, who are the founders of the companies? On the one hand, you have a guy who used to be a consultant, I believe, and we know they're full of it. On the other hand, you got a guy who hacked into an Israeli bank, I think, when he was about 15 years old. They eventually hired him, and now this is his third startup. So, when you look at it that way, there's no comparison.
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816,636 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
Computer Software Company
18%
Financial Services Firm
7%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What is your experience regarding pricing and costs for Cynet?
I don't have specific information about integration capabilities or licensing costs.
 

Also Known As

Blackberry Protect
No data available
 

Learn More

 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Meuhedet, East Boston Neighborhood Health Center
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Cynet and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.