BlackBerry Cylance Cybersecurity vs VMware Carbon Black Endpoint comparison

BlackBerry and VMware are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #29 with an average rating of 8.2, while VMware is ranked #27 with an average rating of 7.9. BlackBerry holds a 1.1% mindshare in EPP, compared to VMware’s 1.6% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 88% of VMware users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

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2,930 Comparison Views

85% willing to recommend

VMware Carbon Black Endpoint

Read 63 VMware Carbon Black Endpoint reviews

6,614 Views
4,762 Comparison Views

88% willing to recommend

BlackBerry Cylance Cybersec...

VMware Carbon Black Endpoint

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Executive SummaryUpdated on Apr 20, 2025

BlackBerry Cylance Cybersecurity and VMware Carbon Black Endpoint are key competitors in the endpoint protection market. VMware Carbon Black appears to have the upper hand due to its advanced threat analysis and comprehensive feature set, appealing to users needing in-depth security insights.

Features: BlackBerry Cylance Cybersecurity is noted for its lightweight impact on system resources, effective machine learning algorithms, and AI-driven security that blocks threats without frequent updates. VMware Carbon Black Endpoint is recognized for its detailed process monitoring, integrated cloud capabilities, and superior threat hunting through intricate behavioral analysis.

Room for Improvement: BlackBerry Cylance needs improvements in false positive reporting, UI enhancements, and better configurability with industrial systems. VMware Carbon Black users seek more responsive support, better pricing flexibility, and improvements in writing custom rules and endpoint control capabilities.

Ease of Deployment and Customer Service: Both products support various deployment models including cloud and on-premises environments. BlackBerry Cylance users report delays in technical support and direct communication, while VMware Carbon Black is praised for responsive customer support, although some users find it challenging to access the right technical support.

Pricing and ROI: BlackBerry Cylance is seen as slightly more expensive but offers value in robust security and minimal system impact. VMware Carbon Black is considered high-priced but justified by its feature set, favored by users needing detailed threat management. Both offer ROI through enhanced security and reduced labor hours.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. VMware Carbon Black Endpoint Report (Updated: July 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. VMware Carbon Black Endpoint

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

29th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

VMware Carbon Black Endpoint

Ranking in Endpoint Protection Platform (EPP)

27th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Security Incident Response (2nd), Endpoint Detection and Response (EDR) (20th), Ransomware Protection (6th)

Mindshare comparison

As of July 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.6%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Nikunj Kamboj

Cybersecurity Analyst at OnX Canada

Integrates well with our existing SIEM tool and helps in identifying suspicious activities

The solution's integration with our existing security infrastructure is good. Whenever we have any alert in VMware Carbon Black Endpoint, we can easily that alert in our SIEM tool and check logs from the SIEM tool itself. VMware Carbon Black Endpoint is just a secondary security tool for us, and we are just monitoring the alerts from it. The solution's behavioral analytics feature helps in identifying suspicious activities pretty well. Whenever we have even a small thing, we get an alert. The solution is deployed on the cloud in our organization. Performance-wise, the solution is doing great in terms of connecting to the host directly. Performing a malware scan usually takes a lot of time, more than 24 hours. A malware scan is something that we do only on Carbon Black for the old endpoint devices and servers. It used to take sometimes three days to perform. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The platform's most valuable features are the malware detection capabilities."

"You can manage all the threats and everything from a centralized dashboard."

"It is extremely simple to manage and deploy."

"A user can continue to add endpoints and the solution will continue to perform well."

"The initial setup of CylancePROTECT is very easy."

"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."

"The deployment of updates is easy."

"It secures different entry points into the network."

More BlackBerry Cylance Cybersecurity pros

"We can access computers remotely if we need to."

"CB Defense is more powerful, and you can take more actions than others. Its security features and signatures are constantly updated, so it is more effective than other security solutions."

"The software uses very few resources; it is almost invisible to the end user."

"The biggest feature out of CarbonBlack is its ability to dive in with more depth. You can look at the entire kill chain and understand, not only if an alarm or identified incident is truly a true security issue versus a false positive, and it allows us to backtrack and figure out why it actually happened and how it got into the environment."

"The solution has a library where we can have multiple threat intels onboarded. We just have to subscribe to a particular site intel and they'll provide us with all of the truncated details so that we can create IOCs and alerts on the basis of those IOCs."

"Provides visibility into the chain of attack and threats that use valid operating system processes to execute attacks."

"Once the solution is installed and configured correctly it does not require a lot of hands-on attention until you need upgrading."

"It uses machine learning and behavioral analytics for advanced threat detection and response."

More VMware Carbon Black Endpoint pros

Cons

"The solution’s user interface could be improved."

"The solution should implement AI in the product."

"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."

"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."

"I would say one thing that they might need to bring in is protection for mobile devices."

"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."

"It should provide more details about the events that they have detected."

"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."

More BlackBerry Cylance Cybersecurity cons

"I'm not sure as to the logic of how we've decided to customize it. We've only really used it since February and therefore there may be more to do on that front. That's why it's hard to say if something is missing or if we just aren't utilizing it."

"It would be a better solution if Carbon Black Cb Defense had an on-promise solution and a virus auto delete or quarantine."

"What was rolled out to my company are mixed versions of Carbon Black CB Defense, so what I'd like to see in the next release is more synchronization, where it can detect the endpoint that's running an old version and suggest updates."

"The product's stability could be improved."

"When you view the triage, it will show you everything within a given time frame, and not only the attack that caused the alert, which is what I want to see. It shows you all the events during that time, and that can be quite confusing."

"Integration is difficult, but CB Defense is more powerful than others. It is difficult to implement but easy to pick up many detections."

"The feature set for the firewall needs improvement."

"The device control feature could also be compatible with the user’s profile as well."

More VMware Carbon Black Endpoint cons

Pricing and Cost Advice

"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."

"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."

"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."

"We pay our license on a yearly basis and have just renewed for two years."

"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"The pricing [is] more or less the same as other similar solutions."

"The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price."

"The pricing is very high."

"The cost/benefit factor has great relevance in Cb Defense implementations."

"The pricing is annually based and operates through another department than mine."

"We have branches, we have different companies, but we cannot buy less than 100 licenses. This does not make sense to me... It should be more flexible. I can understand their saying, "Okay, to be a customer you need 100," but to add on to that number it should be something very straightforward. If I need to add five, for example, I shouldn't need to add 100."

"CB Defense is available on a yearly subscription and is priced by the number of endpoints."

"It is more expensive, but it's worth it. There are no additional costs beyond the standard licensing fee."

More VMware Carbon Black Endpoint pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

12%

Government

Financial Services Firm

Computer Software Company

14%

Financial Services Firm

12%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

What to choose: an endpoint antivirus, an EDR solution or both?

I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...

See all answers

What's the difference between Carbon Black CB Response and Carbon Black CB Defense?

Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...

See all answers

What do you like most about Carbon Black CB Defense?

VMware Carbon Black Endpoint is a highly stable solution.

See all answers

Comparisons

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 17% of the time

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 12% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

Microsoft Defender for Business vs BlackBerry Cylance Cybersecurity

Compared 3% of the time

More BlackBerry Cylance Cybersecurity Competitors

CrowdStrike Falcon vs VMware Carbon Black Endpoint

Compared 17% of the time

Microsoft Defender for Endpoint vs VMware Carbon Black Endpoint

Compared 13% of the time

Trellix Endpoint Security Platform vs VMware Carbon Black Endpoint

Compared 9% of the time

SentinelOne Singularity Complete vs VMware Carbon Black Endpoint

Compared 9% of the time

Trend Micro Deep Security vs VMware Carbon Black Endpoint

Compared 7% of the time

More VMware Carbon Black Endpoint Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

July 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

VMware Carbon Black Endpoint

June 2025

Download VMware Carbon Black Endpoint product report

Also Known As

Blackberry Protect

Carbon Black CB Defense, Bit9, Confer

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

VMware Carbon Black Endpoint provides comprehensive endpoint security against ransomware, spyware, malware, and viruses, catering to both cloud and on-premise environments.

VMware Carbon Black Endpoint facilitates endpoint detection and response, threat hunting, application control, antivirus support, and protection for virtual and physical machines. Features include intelligent learning, whitelisting, and integration with other security tools, making it suitable for distributors, MSPs, and enterprises seeking advanced threat defense and real-time monitoring. With its capability to detect and stop malicious executables, it supports both offline and online environments and offers tools like command shell access for deeper investigation.

What are the key features of VMware Carbon Black Endpoint?

Intelligent learning: Improves detection capabilities over time.
Whitelisting: Allows only approved applications to run.
Integration with other security tools: Enhances overall security posture.
Centralized cloud control: Manages endpoints from a single interface.
Command shell access: Offers deeper investigation capabilities.
Dynamic grouping: Facilitates organized endpoint management.
Simplified policy management: Streamlines security policy implementation.
API for system remoting: Allows remote system access and management.
Twenty-four-seven support: Provides continuous assistance and response.

What are the benefits of VMware Carbon Black Endpoint?

Real-time monitoring: Offers constant vigilance against threats.
Threat hunting: Identifies and mitigates threats proactively.
Historical data analysis: Assists in understanding past incidents and patterns.
Improved endpoint protection: Enhances overall endpoint security.
Enhanced threat detection: Reduces exposure to advanced threats.

VMware Carbon Black Endpoint is implemented across various industries including technology, healthcare, and finance. Organizations utilize it in cloud and hybrid environments, enhancing their security frameworks with real-time monitoring, intelligent learning, and robust threat detection capabilities tailored to their specific industry needs.

VMware

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. VMware Carbon Black Endpoint

July 2025

Free Report: BlackBerry Cylance Cybersecurity vs. VMware Carbon Black Endpoint

Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. VMware Carbon Black Endpoint and other solutions. Updated: July 2025.

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