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BlackBerry Cylance Cybersecurity vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
25th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
64
Ranking in other categories
Security Incident Response (8th), Endpoint Detection and Response (EDR) (37th), Ransomware Protection (8th)
 

Mindshare comparison

As of May 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.5%, up from 1.1% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 2.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
BlackBerry Cylance Cybersecurity1.5%
VMware Carbon Black Endpoint2.0%
Other92.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
reviewer2689206 - PeerSpot reviewer
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
Behavior analytics has strengthened threat prediction yet still needs to improve overall standing
Regarding the real-time monitoring feature with VMware Carbon Black Endpoint, it is helpful in addressing unseen threats. I find the behavior analysis feature beneficial. I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic. The behavior and analytics feature employs machine learning, and these are features which make the product and give that distinguishing, differentiating factor. The intelligent threat hunting capabilities have impacted my customers' cybersecurity efforts by giving them the edge to be prepared well in advance. Whenever this feature provides prediction, you know what action to take. You are aware of a possible attack and what kind of attack it may be, so you are much better prepared.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's initial setup phase is very easy."
"The main benefit of using Cortex XDR by Palo Alto Networks while employing Palo Alto Firewall at the internet edge is that it improves security on our endpoint devices, integrating seamlessly with Palo Alto Firewalls to deliver comprehensive network, analyst, and security details all in a single dashboard, which allows us to manage everything from our network devices."
"The anti-exploit is impenetrable. We chose Traps because it is the only product that we were not able to get anything past."
"The most valuable feature of Cortex XDR by Palo Alto Networks is the low consumption of system resources. The solution uses a lot of AI and machine learning."
"They did what they said. This solution could apply to any scenario."
"The stability is pretty good except for one or two cases, and based on the performance, it's been okay with pretty high performance, no bugs or glitches, and it doesn't crash or freeze."
"Based on my experience, I would recommend Cortex XDR by Palo Alto Networks to other people."
"It has pretty much everything we need and works well within the Palo Alto ecosystem."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"One of the best features of the solution is that it's easy to deploy."
"The solution is easy to deploy."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"I like the AI and mathematical components that they use."
"The platform's most valuable features are the malware detection capabilities."
"The Application Guard and ByteGuard are useful features."
"The new feature that we're deploying, the new offering from Carbon Black, is MDR, which stands for manage, detect, and response. It's the most valuable feature because Carbon Black will be continuously checking the logs, and they will be advising us on how to improve some of the policies as well as review the logs. If there are any nefarious agents or things happening on the end points, they will know."
"The feature I found most valuable in Carbon Black CB Defense is the ongoing monitoring feature that works by emailing updates about any detections found."
"The EDR and reports were helpful in improving our organization."
"In our POC, we had 200 samples including ones that were available but not as popular and we received a 100% efficacy."
"The security, specifically the endpoint security that the solution provides, is its most valuable aspect."
"It has improved the number of alerts or the number of threat events that we are able to recognize in our environment, and it also highlights the usage of potentially unwanted programs, so these are the ways in which it highlighted the possible vectors through which we can have an incident happening in our environment."
"It is a scalable solution...The initial setup was straightforward."
"The Intel fit was very extensive and comprehensive enough."
 

Cons

"The price could be a little lower."
"There's an overall lack of features."
"It would be good to have a better way to search for a file within the UI."
"As an improvement, I would like to see enhanced connection speeds."
"A little bit more automation would be nice."
"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved."
"For example, the interface and the Cylance Optics need to be improved a fair bit."
"If they can improve the technical support SLA, that aspect of the product will be much appreciated."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"The solution should implement AI in the product."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"There is room for improvement in the support and service team."
"I'm not happy with the way they are treating existing customers for adding licenses."
"With the on-prem one, the bug has been reported by the community in early January or February, something like that, at the beginning of the year, and it's still not addressed."
"The node management could be much better. The one thing that they cannot do very easily is change the tenant from a backend."
"The local technical support is very poor, but the support from headquarters is very nice."
"It would be nice to have additional forensic tools that you can build into the back end."
"In the next release, it would help if we can get better control over containers."
"Enterprise capabilities are probably a hindrance for a large organization to take up such a product."
 

Pricing and Cost Advice

"Our customers have expressed that the price is high."
"I feel it is fairly priced."
"This is an expensive solution."
"It is "expensive" and flexible."
"The price of the product is not very economical."
"Its pricing is kind of in line with its competitors and everybody else out there."
"The solution is expensive. It's pricing is on a yearly-basis."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"CylancePROTECT is an affordable solution."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"The monthly fee is $55 USD per user."
"We would just add more if there are new users, but right now you just need one license for per user."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"The tool is not that expensive."
"I think that the price we are paying is good for what it is."
"The pricing [is] more or less the same as other similar solutions."
"Carbon Black might be a touch more expensive than Symantec. They tend to get a premium for their capabilities. They're sort of an industry leader in a lot of areas with the functionality that they provide."
"​The cost/benefit factor has great relevance in Cb Defense implementations​."
"This is a really expensive product and we pay licensing fees on a yearly basis."
"The license is annual. It's a standard license."
"The price for the solution is completely at government level, meaning one which is very high."
"The product’s price is less expensive than other vendors."
"The licensing cost is on the more expensive side, but I thought it was worth it because they did a good job. It was one of the vendors I truly didn't have to worry about too much until this latest upgrade."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
8%
Manufacturing Company
8%
Construction Company
10%
Manufacturing Company
8%
Computer Software Company
7%
Comms Service Provider
6%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise48
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise31
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. VMware Carbon Black Endpoint and other solutions. Updated: April 2026.
892,776 professionals have used our research since 2012.