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BlackBerry Cylance Cybersecurity vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
64
Ranking in other categories
Security Incident Response (8th), Endpoint Detection and Response (EDR) (39th), Ransomware Protection (8th)
 

Mindshare comparison

As of April 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 4.0% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.4%, up from 1.1% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.9%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
BlackBerry Cylance Cybersecurity1.4%
VMware Carbon Black Endpoint1.9%
Other93.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
reviewer2689206 - PeerSpot reviewer
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
Behavior analytics has strengthened threat prediction yet still needs to improve overall standing
Regarding the real-time monitoring feature with VMware Carbon Black Endpoint, it is helpful in addressing unseen threats. I find the behavior analysis feature beneficial. I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic. The behavior and analytics feature employs machine learning, and these are features which make the product and give that distinguishing, differentiating factor. The intelligent threat hunting capabilities have impacted my customers' cybersecurity efforts by giving them the edge to be prepared well in advance. Whenever this feature provides prediction, you know what action to take. You are aware of a possible attack and what kind of attack it may be, so you are much better prepared.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The anti-exploit is impenetrable."
"The information the dashboard provides is very clear."
"The initial setup isn't too bad."
"Cortex XDR can integrate the firewalls and determine the tendencies of the attacks. It's a new generation antivirus, with protection endpoints and detection response. It is very easy to use and everybody can operate the solution."
"Monitoring is most valuable."
"Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised."
"The positive impacts I see from Cortex XDR by Palo Alto Networks include a complete 360-degree view of our security posture altogether, being a uniform platform where we are ingesting logs from multiple resources."
"From a single pane of glass, you can easily manage all of your endpoints."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"We have been trained to learn how to use the product and now we have a very good experience with it."
"The ROI is immense, particularly in less dedicated labor hours, and much more in terms of security, particularly when new security flaws have recently appeared."
"Has good RAM capacity for the power I need"
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"It provides good insight into the programs, applications, or websites that may need attention."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"The product is pretty strong in terms of security and their features are very good in that respect."
"It has intelligent learning behind it and we have been very successful in preventing attacks."
"I feel that the initial setup was straightforward and not complex."
"It is a very complete platform."
"During the company’s transition, we had a memory scraper infiltrate our network, and with the help of Carbon Black, we isolated the outbreak to a few point of sale machines."
"The visibility provided has been great."
"The initial setup is pretty straightforward."
"We are an MSP, and we deployed this solution for a banking client; we use it to help us defend against advanced persistent threats."
 

Cons

"I would like to see improvement in the tool's user interface, particularly in the area of managing alerts and providing more reporting capabilities."
"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."
"There are some default policies which sometimes affect our applications and cause them to run around."
"It is not easy to sell Cortex XDR, not because it isn't a good tool."
"It is not a suitable solution if you are looking for a single product with multiple features such as DLP, encryption, rollback, etc."
"Managing the product should be easier."
"This product has not improved my organization - in fact, we are in the process of moving back to another product as a result of Cortex's horrible impact on system performance."
"Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"The product needs to continue to offer better alerts, in particular around false positives, and it needs to reduce them from happening."
"CylancePROTECT's technical support is non-existent."
"For advanced security, I wouldn't."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"I would say one thing that they might need to bring in is protection for mobile devices."
"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."
"The solution should implement AI in the product."
"It is difficult to extract reports for ongoing scans"
"Technical support needs some improvement. They don't seem to respond so well to technical help."
"The GUI and reporting should be addressed and the product's administration features need fine tuning."
"This solution could have greater granular control on how certain applications work."
"The product cannot perform an on-demand scan. They could add this particular feature."
"I'm not sure as to the logic of how we've decided to customize it. We've only really used it since February and therefore there may be more to do on that front. That's why it's hard to say if something is missing or if we just aren't utilizing it."
"Certain settings have limitations. For example, I cannot manually block some malware activities."
"As far as I know, Carbon Defense has nothing that can be installed on mobile devices. It lacks a defense solution for mobile devices, especially mobile tablets. I would like to see support for mobile devices and the pricing should be less than the pricing for a normal workstation."
 

Pricing and Cost Advice

"The cost depends on your chosen license type, like Pro or other licenses."
"The pricing is okay, although direct support can be expensive."
"I feel it is fairly priced."
"The tool's price is moderate."
"It has a yearly renewal."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"The price of the solution is high for the license and in general."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"We would just add more if there are new users, but right now you just need one license for per user."
"The tool is not that expensive."
"It's not so heavily priced; rather, it's average and decent."
"The product cost is about $5, per user, per month."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"It is more expensive, but it's worth it. There are no additional costs beyond the standard licensing fee."
"The licensing cost is on the more expensive side, but I thought it was worth it because they did a good job. It was one of the vendors I truly didn't have to worry about too much until this latest upgrade."
"In terms of licensing costs, Carbon Black CB Defense was all associated with CROW and the services my company is using with them, so it came all-inclusive."
"It's reasonable in price"
"The pricing is very high."
"The solution has almost the same price as other different kinds of infrastructures, but it offers a lot of different features."
"CB Defense is available on a yearly subscription and is priced by the number of endpoints."
"The pricing [is] more or less the same as other similar solutions."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
8%
Manufacturing Company
7%
Construction Company
10%
Manufacturing Company
7%
Computer Software Company
7%
Comms Service Provider
6%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise20
Large Enterprise48
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise31
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. VMware Carbon Black Endpoint and other solutions. Updated: April 2026.
887,041 professionals have used our research since 2012.