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BlackBerry Cylance Cybersecurity vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
64
Ranking in other categories
Security Incident Response (8th), Endpoint Detection and Response (EDR) (39th), Ransomware Protection (8th)
 

Mindshare comparison

As of April 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 4.0% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.4%, up from 1.1% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.9%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
BlackBerry Cylance Cybersecurity1.4%
VMware Carbon Black Endpoint1.9%
Other93.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
reviewer2689206 - PeerSpot reviewer
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
Behavior analytics has strengthened threat prediction yet still needs to improve overall standing
Regarding the real-time monitoring feature with VMware Carbon Black Endpoint, it is helpful in addressing unseen threats. I find the behavior analysis feature beneficial. I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic. The behavior and analytics feature employs machine learning, and these are features which make the product and give that distinguishing, differentiating factor. The intelligent threat hunting capabilities have impacted my customers' cybersecurity efforts by giving them the edge to be prepared well in advance. Whenever this feature provides prediction, you know what action to take. You are aware of a possible attack and what kind of attack it may be, so you are much better prepared.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use Cortex XDR by Palo Alto Networks for its ability to detect based on behavior rather than simple virus scan to prevent malicious activities."
"We've had a significant increase in blocking with a decrease in false positives, because it's looking at how the files work, not just a list of files that it's been told to look for."
"Previously, we had to install endpoint protection per machine and then scan and update, but Cortex XDR basically does that centrally and predictably, so we have more time to do day-to-day work rather than spend time chasing those endpoints."
"One thing that I like about Cortex XDR is its ability to detect all the suspicious or malicious binaries, and it can integrate with Palo Alto Firewall."
"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."
"What I like about Cortex XDR by Palo Alto Networks is that it is a comprehensive solution that contains everything the organization may need when using endpoints."
"They did what they said, and this solution could apply to any scenario."
"If you are looking for security, mainly for advanced threat prevention from ransomware and malware attacks, I would recommend Cortex."
"The initial setup of CylancePROTECT is very easy."
"It secures different entry points into the network."
"The quick installation would be the most valuable aspect of this solution."
"Blackberry Protect offers endpoint protection, it's easy to deploy, and it's scalable and stable."
"The solution is pretty easy to scale."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"One of the best features of the solution is that it's easy to deploy."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"The product's most valuable feature is its ability to be fully integrated with the VMware environment."
"Technical support is excellent."
"The solution is extremely scalable."
"The most valuable feature of the solution stems from the fact that it is one of the best EDR tools in the market."
"There's lots of very useful documentation online to help troubleshoot and learn about the product."
"The data analysis is the most valuable because of the whitelist database. It is different than standard IDS solutions."
"I rate Carbon Black CB Defense an eight out of ten for the ease of its initial setup."
"Carbon Black Cb Defense has a nice component called Alert Triage; it has helped to detect threats across the data and contains full details of the process execution kill chain and go live for immediate remediation."
 

Cons

"There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration."
"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"I have run into some detection issues with Cortex XDR. It needs to be better at detection of internal attacks."
"Basically, they don't provide customer support tools just to investigate the logs."
"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"We had a problem with getting our older endpoints up to date, but their newest updates have been really good."
"It'll help if customization was easier."
"The solution should offer more dashboards and they should be better customized."
"The user interface could be improved, it's very outdated."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"CylancePROTECT's dashboard could be more user-friendly."
"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"The price for this EPP platform is expensive and could be improved."
"Occasionally, we'll have issues with the latest version and they'll basically tell us that they will improve it in the next iteration. They need to work on their version release quality."
"But here, we hardly can take any kind of a report out of Carbon Black, so I think that should be something that should be more user-friendly."
"We did have a bug that was persistent for it's now going on two months and it hasn't been fixed."
"The feature set for the firewall needs improvement."
"The solution needs expanded endpoint query tools."
"The node management could be much better. The one thing that they cannot do very easily is change the tenant from a backend."
"I would like to see the user credentials feature improved. I would also like to see more reporting features and better ways to roll the reports out."
"This product should be cheaper."
 

Pricing and Cost Advice

"Cortex XDR’s pricing is very reasonable."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"The pricing is okay, although direct support can be expensive."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"Cortex XDR is a costly solution."
"This is an expensive solution."
"We would just add more if there are new users, but right now you just need one license for per user."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"The monthly fee is $55 USD per user."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"This cost of the license is approximately $5 USD monthly per user."
"The solution provides me with competitive pricing."
"CylancePROTECT is an affordable solution."
"The pricing is very high."
"The product’s price is less expensive than other vendors."
"VMware Carbon Black Endpoint is an expensive product."
"Carbon Black might be a touch more expensive than Symantec. They tend to get a premium for their capabilities. They're sort of an industry leader in a lot of areas with the functionality that they provide."
"The price for the solution is completely at government level, meaning one which is very high."
"CB Defense is available on a yearly subscription and is priced by the number of endpoints."
"​The cost/benefit factor has great relevance in Cb Defense implementations​."
"The license is annual. It's a standard license."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
13%
Comms Service Provider
8%
Manufacturing Company
7%
Construction Company
10%
Manufacturing Company
8%
Computer Software Company
7%
Comms Service Provider
6%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise20
Large Enterprise48
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise31
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. VMware Carbon Black Endpoint and other solutions. Updated: April 2026.
886,576 professionals have used our research since 2012.