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BlackBerry Cylance Cybersecurity vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
64
Ranking in other categories
Security Incident Response (8th), Endpoint Detection and Response (EDR) (39th), Ransomware Protection (8th)
 

Mindshare comparison

As of April 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 4.0% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.4%, up from 1.1% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.9%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
BlackBerry Cylance Cybersecurity1.4%
VMware Carbon Black Endpoint1.9%
Other93.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
reviewer2689206 - PeerSpot reviewer
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
Behavior analytics has strengthened threat prediction yet still needs to improve overall standing
Regarding the real-time monitoring feature with VMware Carbon Black Endpoint, it is helpful in addressing unseen threats. I find the behavior analysis feature beneficial. I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic. The behavior and analytics feature employs machine learning, and these are features which make the product and give that distinguishing, differentiating factor. The intelligent threat hunting capabilities have impacted my customers' cybersecurity efforts by giving them the edge to be prepared well in advance. Whenever this feature provides prediction, you know what action to take. You are aware of a possible attack and what kind of attack it may be, so you are much better prepared.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability is a primary factor, and then there's the ease of distribution and policy management."
"The anti-exploit is impenetrable."
"Cortex is the best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"It is easy to use."
"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"Traps pays for itself within the first 16 months of a three-year subscription."
"It is an easy-to-use tool."
"I like the AI and mathematical components that they use."
"​Centralized dashboard online which can be used for managing a huge product."
"The deployment of updates is easy."
"The most functional item that we use is the process to turn off the false flags that it causes."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"On the management side, we liked the way it displays things."
"This technology is very good, very stable, and we have great trust in it and what it delivers."
"The most functional item that we use is the process to turn off the false flags that it causes."
"I like its protection very much; it protects and allows us to lock the environment pretty tightly, where nothing that is not approved through Carbon Black can run because everything goes through Carbon Black Protect and has to be first approved, with every software considered to be guilty before proven innocent."
"The most valuable feature is that it detects and stops malicious executables."
"The best feature of this solution is that we have a live response, which is really tailored to our needs."
"What I find most interesting is the performance of the end-point client, as well as the capability of detecting any activity on the end-user while using their browsers to navigate the internet."
"​Provides visibility into the chain of attack and threats that use valid operating system processes to execute attacks.​"
"Carbon Black Cb Defense has a nice component called Alert Triage. It contains full details of the process execution "kill chain" and "go live" for immediate remediation."
"We've actually been really happy with them because they do a good job, have been pretty easy to manage, and have had good support."
"Carbon Black has very good market strategies."
 

Cons

"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."
"It is an enterprise-level solution. Its price could be less expensive."
"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files."
"I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products."
"Cortex XDR by Palo Alto Networks is a very good product, but financially, it is very expensive, so the company should look into that area."
"It is not easy to sell Cortex XDR, not because it isn't a good tool."
"Cortex XDR by Palo Alto Networks could improve by adding a sandbox feature to better compete with their competitors which have it."
"The product's pricing could be better."
"It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"It should provide more details about the events that they have detected."
"If they can improve the technical support SLA, that aspect of the product will be much appreciated."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"It just doesn't make you feel like you're getting covered or have the best protection, which you should have."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"Integration is difficult, but CB Defense is more powerful than others."
"The local technical support is very poor, but the support from headquarters is very nice."
"The solution has to mature on container security and a lot of cloud environment security."
"A search bar in the investigation page and some AI-related tasks like outgoing alerts, or recent tactics that are being used in the market, must be embedded in the tool so that it's easier to find alerts."
"The pricing could always be a bit better. They could work to make it less expensive."
"Needs improvement in the area of infrastructure for on-premise installation.​"
"What was rolled out to my company are mixed versions of Carbon Black CB Defense, so what I'd like to see in the next release is more synchronization, where it can detect the endpoint that's running an old version and suggest updates."
"Right now, I get a lot of what I call noise email alerts. All I hear from them is, "Well, we're working on it. We're working on it." Well, they've been working on it for four years now, and nothing has changed."
 

Pricing and Cost Advice

"The price of the solution is high for the license and in general."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The pricing is a little bit on the expensive side."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"Cortex XDR's pricing is ok."
"Cortex XDR’s pricing is very reasonable."
"It's about $55 per license on a yearly basis."
"The tool is not that expensive."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"We pay our license on a yearly basis and have just renewed for two years."
"CylancePROTECT is an affordable solution."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"Carbon Black provides competitive pricing."
"VMware Carbon Black Endpoint is an expensive product."
"It is more expensive, but it's worth it. There are no additional costs beyond the standard licensing fee."
"The licensing cost is on the more expensive side, but I thought it was worth it because they did a good job. It was one of the vendors I truly didn't have to worry about too much until this latest upgrade."
"​The cost/benefit factor has great relevance in Cb Defense implementations​."
"We have branches, we have different companies, but we cannot buy less than 100 licenses. This does not make sense to me... It should be more flexible. I can understand their saying, "Okay, to be a customer you need 100," but to add on to that number it should be something very straightforward. If I need to add five, for example, I shouldn't need to add 100."
"The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price."
"The pricing [is] more or less the same as other similar solutions."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
8%
Manufacturing Company
7%
Construction Company
10%
Manufacturing Company
8%
Computer Software Company
7%
Comms Service Provider
6%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise20
Large Enterprise48
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise31
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. VMware Carbon Black Endpoint and other solutions. Updated: April 2026.
886,719 professionals have used our research since 2012.