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BlackBerry Cylance Cybersecurity vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
35th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
64
Ranking in other categories
Security Incident Response (6th), Endpoint Detection and Response (EDR) (36th), Ransomware Protection (8th)
 

Mindshare comparison

As of March 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.8%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.5%
BlackBerry Cylance Cybersecurity1.3%
VMware Carbon Black Endpoint1.8%
Other93.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
reviewer2689206 - PeerSpot reviewer
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
Behavior analytics has strengthened threat prediction yet still needs to improve overall standing
Regarding the real-time monitoring feature with VMware Carbon Black Endpoint, it is helpful in addressing unseen threats. I find the behavior analysis feature beneficial. I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic. The behavior and analytics feature employs machine learning, and these are features which make the product and give that distinguishing, differentiating factor. The intelligent threat hunting capabilities have impacted my customers' cybersecurity efforts by giving them the edge to be prepared well in advance. Whenever this feature provides prediction, you know what action to take. You are aware of a possible attack and what kind of attack it may be, so you are much better prepared.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I generally believe that Cortex XDR by Palo Alto Networks is probably the best in the market right now."
"The tool is easy to use."
"From a single pane of glass, you can easily manage all of your endpoints."
"We have a complete overview of all our PCs and it's very easy to handle and to use the interface."
"My advice for anybody who is considering Cortex XDR is that it is a complete solution, and has very good features."
"The solution allows control over the user and his machine through Cortex XDR security policies."
"If you are looking to deploy a security solution as a whole, this is a good option."
"The anti-exploit is impenetrable. We chose Traps because it is the only product that we were not able to get anything past."
"Has good RAM capacity for the power I need"
"This technology is very good, very stable, and we have great trust in it and what it delivers."
"The solution is easy to deploy."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.​"
"On the management side, we liked the way it displays things."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"The initial setup is pretty straightforward."
"The offline networking is the most important feature. Some of our users are engineers that work offsite, and they can still be on the solution, which is also great."
"The product is very smooth and pretty simple."
"In our POC, we had 200 samples including ones that were available but not as popular and we received a 100% efficacy."
"One of the most valuable features is that it will block vulnerable sites. If there was a connection between one of our devices to a known malware site, it will block it."
"The feature I found most valuable in Carbon Black CB Defense is the ongoing monitoring feature that works by emailing updates about any detections found."
"We can access computers remotely if we need to."
"The product allows us to focus on endpoint and antivirus protection."
 

Cons

"It's more focused on network communication. If a customer wants to increase the level of protection and start working with documents, it's impossible to integrate these features into the system. It's more of a communication-oriented system than a content security-oriented system."
"I think sometimes Cortex XDR agent automatically stops event capturing from the device, and then even the dashboard does not get any notifications from the agent."
"The complexity and confusion regarding product variants, such as XDR, Forexiant, and Forexon, must be addressed."
"The solution lacks real-time, on-demand antivirus."
"The GUI could be improved. It's a little bit cumbersome. It could be more user-friendly."
"Managing the product should be easier."
"The price could be a little lower."
"The solution could improve by providing better integration with their own products and others."
"It should provide more details about the events that they have detected."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"There are a lot of false positives and it takes up a lot of time."
"The solution needs better dashboards that are easier to use."
"The user interface is outdated."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The initial setup is complex."
"Right now, Carbon Black CB Defense doesn't support cloud computing and Kubernetes."
"The solution needs expanded endpoint query tools."
"The local technical support is very poor, but the support from headquarters is very nice."
"This product should be cheaper."
"The solution would be more effective if there was a way to block automatically based on behavior."
"Integration is difficult, but CB Defense is more powerful than others. It is difficult to implement but easy to pick up many detections."
"When you view the triage, it will show you everything within a given time frame, and not only the attack that caused the alert, which is what I want to see. It shows you all the events during that time, and that can be quite confusing."
 

Pricing and Cost Advice

"The tool's price is moderate."
"It is "expensive" and flexible."
"I don't have any issues with the pricing. We are satisfied with the price."
"I don't like that they have different types of licenses."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"The solution provides me with competitive pricing."
"The product cost is about $5, per user, per month."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"We would just add more if there are new users, but right now you just need one license for per user."
"The license price for this solution could be better. It's on the expensive side."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"We pay our license on a yearly basis and have just renewed for two years."
"The product is expensive. There are some additional costs apart from the standard licensing charges attached to the solution."
"Its pricing was very good, which is one of the reasons I went to it as an alternative. It is on a yearly basis. There are no additional fees."
"The product is quite reasonable."
"The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price."
"The pricing [is] more or less the same as other similar solutions."
"​The cost/benefit factor has great relevance in Cb Defense implementations​."
"The platform is expensive."
"Price-wise, VMware Carbon Black Endpoint is a highly-priced solution. Regarding the licensing cost of the solution, one needs to opt for an annual subscription."
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Top Industries

By visitors reading reviews
Construction Company
11%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
8%
Computer Software Company
8%
Manufacturing Company
8%
Construction Company
7%
University
6%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise31
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. VMware Carbon Black Endpoint and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.