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BlackBerry Cylance Cybersecurity vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
25th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
64
Ranking in other categories
Security Incident Response (8th), Endpoint Detection and Response (EDR) (37th), Ransomware Protection (8th)
 

Mindshare comparison

As of May 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.5%, up from 1.1% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 2.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
BlackBerry Cylance Cybersecurity1.5%
VMware Carbon Black Endpoint2.0%
Other92.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
reviewer2689206 - PeerSpot reviewer
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
Behavior analytics has strengthened threat prediction yet still needs to improve overall standing
Regarding the real-time monitoring feature with VMware Carbon Black Endpoint, it is helpful in addressing unseen threats. I find the behavior analysis feature beneficial. I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic. The behavior and analytics feature employs machine learning, and these are features which make the product and give that distinguishing, differentiating factor. The intelligent threat hunting capabilities have impacted my customers' cybersecurity efforts by giving them the edge to be prepared well in advance. Whenever this feature provides prediction, you know what action to take. You are aware of a possible attack and what kind of attack it may be, so you are much better prepared.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its interface and pricing are most valuable. It is better than other vendors in terms of security."
"The most valuable features of this product are the management capabilities, which allow an IT organization to get quite a good picture of attempted cyber attacks, and its out-of-the-box investigation capabilities."
"The live terminal is probably the best thing ever. It gives you the access to get straight onto any machine."
"After deploying Traps, we saw the performance of the network improve by 65 to 70 percent."
"Cortex XDR by Palo Alto Networks's ability to block sophisticated threats in real time is quite good and is on par with SentinelOne's."
"The stability of the solution is very good, we have about 100 users on it right now, and we use it twice a week."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"Cortex is the best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"I like the AI and mathematical components that they use, and I like the pre-execution method of protection that prevents infection."
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"CylancePROTECT is going to tell you if there are any issues and you are going to be able to see everything from one single dashboard."
"From an administrative overhead point of view, there is a 75% reduction in administrating the solution."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"The stability is perfect, and it is leaps and bounds beyond our previous solution by McAfee."
"The solution is easy to deploy."
"The Application Guard and ByteGuard are useful features."
"It significantly speeds up incident response times by alerting analysts immediately upon detecting potential issues."
"The biggest feature out of CarbonBlack is its ability to dive in with more depth. You can look at the entire kill chain and understand, not only if an alarm or identified incident is truly a true security issue versus a false positive, and it allows us to backtrack and figure out why it actually happened and how it got into the environment."
"Since March of 2018, we have not had a malicious intrusion success."
"Some of the valuable features I have found are the online documentation of the solution is well organized and thorough. I like the simplicity of bypass and the visualization of the active components."
"The feature I found most valuable in Carbon Black CB Defense is the ongoing monitoring feature that works by emailing updates about any detections found."
"The product enables device controls, helping us protect the devices and prevent data leakages."
"The cost/benefit factor has great relevance in Cb Defense implementations."
"It actually does some heuristics, and some behavioral analysis."
 

Cons

"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."
"Cortex XDR by Palo Alto Networks could improve its user interface, which is more complicated compared to competitors such as SentinelOne."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"The solution should offer more dashboards and they should be better customized."
"There are some false positives."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"A little bit more automation would be nice."
"Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"The price for this EPP platform is expensive and could be improved."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"I would like to see a little bit of additional reporting or insight as to what it is doing exactly."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"It would be a better solution if Carbon Black Cb Defense had an on-promise solution and a virus auto delete or quarantine."
"Stability is one thing that's not robust. Other products are faster, but as far as the CB Defense, it's slow."
"CB Defense could be more compatible with Linux, and its cloud provision could be improved."
"There are many different controls that are needed to be put into place for upgrading that makes it difficult. Having to re-engineer your IT infrastructure to match their software, as opposed to having it integrate and work independently causes difficulties. When there is an update to any software everyone has to be involved."
"The initial setup is complex."
"In the next release, it would help if we can get better control over containers."
"I would like to see improvements made so that we can better see all of the processes."
"In my company, we face issues sometimes when there is a need to write custom rules or we want to write for some rules that are different from the standard rules provided by the solution."
 

Pricing and Cost Advice

"I don't recall what the cost was, but it wasn't really that expensive."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"The price is on the higher side, but it's okay."
"Our customers have expressed that the price is high."
"The pricing is okay, although direct support can be expensive."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"This cost of the license is approximately $5 USD monthly per user."
"I think that the price we are paying is good for what it is."
"The licensing part of the product is too expensive compared to other solutions in the market."
"The product cost is about $5, per user, per month."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price."
"The product’s price is less expensive than other vendors."
"The licensing cost is on the more expensive side, but I thought it was worth it because they did a good job. It was one of the vendors I truly didn't have to worry about too much until this latest upgrade."
"Carbon Black provides competitive pricing."
"This is a really expensive product and we pay licensing fees on a yearly basis."
"The pricing [is] more or less the same as other similar solutions."
"The platform is expensive."
"The price for the solution is completely at government level, meaning one which is very high."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Construction Company
10%
Manufacturing Company
8%
Computer Software Company
7%
Comms Service Provider
7%
Financial Services Firm
10%
Government
9%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise49
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise33
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. VMware Carbon Black Endpoint and other solutions. Updated: April 2026.
894,830 professionals have used our research since 2012.