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BlackBerry Cylance Cybersecurity vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
25th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
64
Ranking in other categories
Security Incident Response (8th), Endpoint Detection and Response (EDR) (37th), Ransomware Protection (8th)
 

Mindshare comparison

As of May 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.5%, up from 1.1% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 2.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
BlackBerry Cylance Cybersecurity1.5%
VMware Carbon Black Endpoint2.0%
Other92.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
reviewer2689206 - PeerSpot reviewer
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
Behavior analytics has strengthened threat prediction yet still needs to improve overall standing
Regarding the real-time monitoring feature with VMware Carbon Black Endpoint, it is helpful in addressing unseen threats. I find the behavior analysis feature beneficial. I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic. The behavior and analytics feature employs machine learning, and these are features which make the product and give that distinguishing, differentiating factor. The intelligent threat hunting capabilities have impacted my customers' cybersecurity efforts by giving them the edge to be prepared well in advance. Whenever this feature provides prediction, you know what action to take. You are aware of a possible attack and what kind of attack it may be, so you are much better prepared.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integrations are out-of-the-box, as are the playbooks."
"The solution allows control over the user and his machine through Cortex XDR security policies."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud, it makes it better to use for everybody, it allows for quick learning and updates and can, therefore, offer zero-day malware security, and this sharing of metadata helps make the solution very safe."
"It can automatically correlate events and logs, which is very helpful for an IT administrator. It can correlate different kinds of malware activities over a network, agent, or host system. You do not need to do it manually. It is a good feature. It is also a user-friendly solution. We have deployed it on the cloud because our space does not provide any flexibility for on-premises deployment, but Palo Alto has added some flexibility to install it on-premises. It must be like the same Cortex XDR agent for all the VPN services, web filtering services, and everything else."
"It blocks malicious files. It prevents attacks. It doesn't require many updates, it's a very light application."
"Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus."
"WildFire AI is the best option for this product."
"The solution's stability is generally good."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"We have been trained to learn how to use the product and now we have a very good experience with it."
"The solution is easy to deploy."
"Blackberry Protect offers endpoint protection, it's easy to deploy, and it's scalable and stable."
"The most valuable feature of CylancePROTECT is the support."
"It provides good insight into the programs, applications, or websites that may need attention."
"The platform's most valuable features are the malware detection capabilities."
"It has improved our protection to have less false-positives, we have a greater ability to find malware notifications, and it has improved between 30-35% more than prior to our use of the solution."
"What I like the most about it is the dynamic grouping, where you get to group endpoints based on setup criteria. That's pretty cool. I like the simplified policy management and simplified white-listing process."
"The data analysis is the most valuable because of the whitelist database. It is different than standard IDS solutions."
"For Carbon Black Endpoint, the possibility of integration with different other software's log servers is the important thing. Having just one point of view is more interesting so you don't need to go to different places to see all the information."
"Technical support is excellent."
"The triage feature that shows you the whole chain of the malware is useful."
"What I find most interesting is the performance of the end-point client, as well as the capability of detecting any activity on the end-user while using their browsers to navigate the internet."
"The most valuable feature is that it detects and stops malicious executables."
 

Cons

"Dashboards do not allow everyone to see what's happening."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"As an improvement, I would like to see enhanced connection speeds."
"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files."
"It'll help if customization was easier."
"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"Based on our experience so far, its implementation is quite complex."
"The GUI could be improved. It's a little bit cumbersome. It could be more user-friendly."
"The solution needs better dashboards that are easier to use."
"CylancePROTECT's technical support is non-existent."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"It should have better support for Windows and Mac."
"The initial deployment was quite complicated."
"CylancePROTECT's dashboard could be more user-friendly."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."
"This solution works well but needs lots of tuning and optimization."
"We did have a bug that was persistent for it's now going on two months and it hasn't been fixed."
"Based on all the security roles and the release privilege, it could take time for an application to be whitelisted and approved for use."
"Report generation can be improved."
"The GUI and reporting should be addressed and the product's administration features need fine tuning."
"The solution needs better overall compatibility with other products."
"The product cannot perform an on-demand scan. They could add this particular feature."
"The feature set for the firewall needs improvement."
 

Pricing and Cost Advice

"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"Cortex XDR’s pricing is very reasonable."
"It has reasonable pricing for the use cases it provides to the company."
"It's about $55 per license on a yearly basis."
"The price is on the higher side, but it's okay."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"Cortex XDR's pricing is ok."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"The solution provides me with competitive pricing."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"I think that the price we are paying is good for what it is."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"CylancePROTECT is an affordable solution."
"This cost of the license is approximately $5 USD monthly per user."
"Its pricing was very good, which is one of the reasons I went to it as an alternative. It is on a yearly basis. There are no additional fees."
"Price-wise, VMware Carbon Black Endpoint is a highly-priced solution. Regarding the licensing cost of the solution, one needs to opt for an annual subscription."
"I am not really involved in the pricing of this product. But, from my understanding, it is OK for us."
"The license is annual. It's a standard license."
"It's reasonable in price"
"The pricing is very high."
"It is more expensive, but it's worth it. There are no additional costs beyond the standard licensing fee."
"​The cost/benefit factor has great relevance in Cb Defense implementations​."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Construction Company
10%
Manufacturing Company
8%
Computer Software Company
7%
Comms Service Provider
7%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise48
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise31
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. VMware Carbon Black Endpoint and other solutions. Updated: April 2026.
893,164 professionals have used our research since 2012.