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BlackBerry Cylance Cybersecurity vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
25th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
64
Ranking in other categories
Security Incident Response (8th), Endpoint Detection and Response (EDR) (37th), Ransomware Protection (8th)
 

Mindshare comparison

As of May 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.5%, up from 1.1% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 2.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
BlackBerry Cylance Cybersecurity1.5%
VMware Carbon Black Endpoint2.0%
Other92.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
reviewer2689206 - PeerSpot reviewer
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
Behavior analytics has strengthened threat prediction yet still needs to improve overall standing
Regarding the real-time monitoring feature with VMware Carbon Black Endpoint, it is helpful in addressing unseen threats. I find the behavior analysis feature beneficial. I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic. The behavior and analytics feature employs machine learning, and these are features which make the product and give that distinguishing, differentiating factor. The intelligent threat hunting capabilities have impacted my customers' cybersecurity efforts by giving them the edge to be prepared well in advance. Whenever this feature provides prediction, you know what action to take. You are aware of a possible attack and what kind of attack it may be, so you are much better prepared.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have a complete overview of all our PCs and it's very easy to handle and to use the interface. It has a lot of benefits for us."
"The positive impacts I see from Cortex XDR by Palo Alto Networks include a complete 360-degree view of our security posture altogether, being a uniform platform where we are ingesting logs from multiple resources."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"We have a complete overview of all our PCs and it's very easy to handle and to use the interface."
"But overall, when we speak about security and protection, they are one of the top providers."
"Monitoring is most valuable."
"It can automatically correlate events and logs, which is very helpful for an IT administrator. It can correlate different kinds of malware activities over a network, agent, or host system. You do not need to do it manually. It is a good feature. It is also a user-friendly solution. We have deployed it on the cloud because our space does not provide any flexibility for on-premises deployment, but Palo Alto has added some flexibility to install it on-premises. It must be like the same Cortex XDR agent for all the VPN services, web filtering services, and everything else."
"Cortex XDR is a simple platform that's easy for administrators and users. You have a lot of flexibility to change or customize the features."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"With Cylance AI and Machine Learning, it's ensuring that all types of malware, PUP (Potential Unwanted Programs) and Memory Protection your endpoint devices are fully protected, even with day zero threats."
"The initial endpoint cost may seem a little high (~$55/device/year), but when you look at the total peace of mind that the solution of Cylance endpoint protection provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"It provides good insight into the programs, applications, or websites that may need attention."
"Its setup is simple if you have a Windows device; it is executable."
"The solution does a good job of blocking whatever it thinks needs to be blocked and it doesn't require a lot of performance from the computer."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"This technology is very good, very stable, and we have great trust in it and what it delivers."
"The product is pretty strong in terms of security and their features are very good in that respect."
"The best feature of this solution is that we have a live response, which is really tailored to our needs."
"It is more expensive, but it's worth it."
"The most valuable feature is that it detects and stops malicious executables."
"It is a stable solution...The initial setup of VMware Carbon Black Endpoint was easy."
"What I like the most about it is the dynamic grouping, where you get to group endpoints based on setup criteria. That's pretty cool. I like the simplified policy management and simplified white-listing process."
"We've actually been really happy with them because they do a good job, have been pretty easy to manage, and have had good support."
"CB Defense is more powerful, and you can take more actions than others, and its security features and signatures are constantly updated, so it is more effective than other security solutions."
 

Cons

"The connection to the internet has not performed as expected."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files."
"The tool needs to be improved in terms of integration and interface."
"The solution should enhance the ADR and reporting."
"It would be good to have a better way to search for a file within the UI."
"Cortex XDR by Palo Alto Networks is a very good product, but financially, it is very expensive, so the company should look into that area."
"There is also no recovery feature; if some endpoint is under attack there must be the possibility of recovering it or restoring it to a normal state."
"I would say one thing that they might need to bring in is protection for mobile devices."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The user interface is outdated."
"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"It is not stable. The solution has caused six crashes over two years, with one of them requiring us to rebuild all of our Windows 10 devices."
"The product must make the interface a little more user-friendly."
"The initial setup was quite complicated, it took us a month or two with the reseller doing a good job assisting us with the initial configuration."
"Stability is one thing that's not robust. Other products are faster, but as far as the CB Defense, it's slow."
"The solution needs better overall compatibility with other products."
"I'm not sure as to the logic of how we've decided to customize it. We've only really used it since February and therefore there may be more to do on that front. That's why it's hard to say if something is missing or if we just aren't utilizing it."
"The solution needs expanded endpoint query tools."
"The application control can be improved. It should also have an automatic update of the agents."
"Sometimes the solution blocks items that were previously approved and we don't know why."
"In our company, we also wanted to have network detection, like a host-based IDS on VMware Carbon Black Endpoint, but we did not get it."
"In the next release, it would help if we can get better control over containers."
 

Pricing and Cost Advice

"I don't like that they have different types of licenses."
"The price of the product is not very economical."
"The tool's price is moderate."
"This is an expensive solution."
"The price is on the higher side, but it's okay."
"The cost depends on your chosen license type, like Pro or other licenses."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"The tool is not that expensive."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"The license price for this solution could be better. It's on the expensive side."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"We would just add more if there are new users, but right now you just need one license for per user."
"This is a really expensive product and we pay licensing fees on a yearly basis."
"The product is expensive. There are some additional costs apart from the standard licensing charges attached to the solution."
"Overall, it was cost-effective too."
"CB Defense is available on a yearly subscription and is priced by the number of endpoints."
"The platform is expensive."
"Price-wise, VMware Carbon Black Endpoint is a highly-priced solution. Regarding the licensing cost of the solution, one needs to opt for an annual subscription."
"The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price."
"VMware Carbon Black Endpoint is an expensive product."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Construction Company
10%
Manufacturing Company
8%
Comms Service Provider
7%
Computer Software Company
7%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise49
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise33
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. VMware Carbon Black Endpoint and other solutions. Updated: April 2026.
894,668 professionals have used our research since 2012.