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BlackBerry Cylance Cybersecurity vs Microsoft Defender for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Microsoft Defender for Busi...
Ranking in Endpoint Protection Platform (EPP)
16th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
Microsoft Security Suite (16th)
 

Mindshare comparison

As of February 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of Microsoft Defender for Business is 2.0%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Microsoft Defender for Business2.0%
BlackBerry Cylance Cybersecurity1.3%
Other96.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Takayuki-Umehara - PeerSpot reviewer
Public Cloud Engineer at Prudential
Product deployment protects assets but needs improvement in system support
I am doing maintenance for Microsoft Defender for Business, and I'm currently working with it. We don't need to use the latest version of Microsoft Defender for Business. We still use the latest virus definition file that Microsoft Defender for Business has automatically updated. We implement a basic update mechanism. Our compliance division manages how many servers and PCs we have and whether those servers have antivirus solutions. I am not certain about how Microsoft Defender for Business helps with AI-driven security strategies. I just use it normally and don't know if it uses AI technology. I rate Microsoft Defender for Business a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Has good RAM capacity for the power I need"
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"The solution is easy to deploy."
"The solution is stable."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"The solution runs in the background, and I do not need to care about it."
"Microsoft Defender for Business is good for small and medium-sized businesses. It offers solid security flexibility and integration with tools like Microsoft Lighthouse and some other software. It takes some of the features of Defender for Endpoint EDR and provides those services for small and medium-sized business environments."
"Microsoft Defender for Business works well with the Microsoft Azure Security ecosystem, including Defender for Endpoint and Office 365 Cloud."
"The solution is effective, continuously improving, and highly regarded, especially with Microsoft's leadership in the industry."
"The most effective features of Microsoft Defender for Business include its threat detection and response capabilities in managing vulnerabilities and ransomware attacks."
"Everything is stable. There have been no technical errors or stability issues."
"Because Microsoft Defender for Business is a native solution to Microsoft 365, it has contributed to my organization's proactive defense strategies by saving time on integration."
"The most valuable feature of the solution is its central console."
"Microsoft Defender for Business stands out due to its ease of use, particularly due to the fact that many of my customers already use Microsoft and Azure."
 

Cons

"The security scripting needs improvement. It needs deeper security for scripting."
"Making the dashboards a bit modern to make them easier to search would also be helpful."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"The initial deployment was quite complicated."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"The solution’s technical support could be improved."
"CylancePROTECT's dashboard could be more user-friendly."
"The pricing of Microsoft Defender for Business has a long way to go since people are still preferring solutions such as CrowdStrike and Palo Alto."
"The solution's AI is notorious for false positives, and the time you have to spend training it is ridiculous."
"Pricing could be lowered as it is expensive and not suitable for low-budget organizations."
"The tool's support is an area of concern where improvements are needed."
"Additionally, the pricing policy poses a challenge, particularly in multi-year contracts, where other solutions like Trend Micro offer more affordable options."
"Talking with the tool's technician about any problem is very complicated."
"If I need logs and don't have local storage bundled with Defender, I need to add workspace and log analytics, which is costly for storing logs of 2 GB, 5 GB, 10 GB."
"The user interface has a lot of features which can make it complex and hard to adapt to for some users."
 

Pricing and Cost Advice

"The solution provides me with competitive pricing."
"The license price for this solution could be better. It's on the expensive side."
"This cost of the license is approximately $5 USD monthly per user."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"The product cost is about $5, per user, per month."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"Since we're a nonprofit, we get pretty good discounts on the tool."
"Defender for Business is included by default with an Office 365 premium subscription."
"The tool is cheap, while some other solutions are more expensive. I remember the tool cost about five euros for a workstation or for a user on a monthly basis."
"It has to get more competitive because we are starting to see some of the competitors providing better pricing, and some of it, of course, is to gain market share. The Defender product pricing is probably a little higher than the competitors."
"The tool's cost has been a little high, but I do not think it was terrible."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Government
6%
Computer Software Company
16%
Comms Service Provider
8%
Government
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
Our thoughts on the pricing for Microsoft Defender for Business are that we wish it could be better. If the pricing was a little better, we would definitely increase what we currently have.
What needs improvement with Microsoft Defender for Business?
I see room for improvement in Microsoft Defender for Business, particularly regarding the consolidation of all security solutions in one place and the integration of AI and data security into the s...
 

Also Known As

Blackberry Protect
No data available
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Business and other solutions. Updated: February 2026.
881,821 professionals have used our research since 2012.