BlackBerry Cylance Cybersecurity vs Microsoft Defender for Business comparison

BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Business

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

20th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Defender for Busi...

Ranking in Endpoint Protection Platform (EPP)

28th

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Microsoft Security Suite (15th)

Mindshare comparison

As of March 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.5% compared to the previous year. The mindshare of Microsoft Defender for Business is 1.9%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

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Syed Abid

Snr. Infrastructure Architect at LogicEra

Advanced threat protection secures diverse workloads with cost-effective deployment

If I need logs and don't have local storage bundled with Defender, I need to add workspace and log analytics, which is costly for storing logs of 2 GB, 5 GB, 10 GB. A default storage of 5 GB for logs should be included with Defender. There are limitations in whitelisting folders and files, and the whitelisting feature for Defender threat protection was deprecated. A straightforward feature for this should be added.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The deployment of updates is easy."

"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."

"A user can continue to add endpoints and the solution will continue to perform well."

"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."

"The initial setup of CylancePROTECT is very easy."

"It provides good insight into the programs, applications, or websites that may need attention."

"The platform's most valuable features are the malware detection capabilities."

"It secures different entry points into the network."

More BlackBerry Cylance Cybersecurity pros

"The most valuable feature of the solution is its central console."

"Everything is stable. There have been no technical errors or stability issues."

"The security features are valuable because they come with more capabilities that other licenses do not have, including the enterprise license like E3."

"It is scalable."

"I would recommend Microsoft Defender for Business to others, rating it as ten out of ten."

"The interface is quite user-friendly."

"The solution is effective, continuously improving, and highly regarded, especially with Microsoft's leadership in the industry."

"I rate Microsoft Defender for Business a 10 out of 10."

More Microsoft Defender for Business pros

Cons

"It should have better support for Windows and Mac."

"The solution needs better dashboards that are easier to use."

"They could improve on the false positives, reporting and whitelisting features."

"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."

"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."

"The OPTICS component could be made more user-friendly with respect to giving people more information."

"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."

"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."

More BlackBerry Cylance Cybersecurity cons

"The user interface has a lot of features which can make it complex and hard to adapt to for some users."

"Customer service is not bad, yet not great either, and I would rate it maybe five or six out of ten."

"The areas where Microsoft Defender for Business could improve include the support, installation process, and wiki. I should be able to find solutions to issues quickly without having to delve too deep."

"Pricing could be lowered as it is expensive and not suitable for low-budget organizations."

"Technical support could be faster to respond."

"Pricing could be lowered as it is expensive and not suitable for low-budget organizations."

"Talking with the tool's technician about any problem is very complicated."

"The threat detection capabilities require significant customization for multistage threat detection."

More Microsoft Defender for Business cons

Pricing and Cost Advice

"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."

"It's not so heavily priced; rather, it's average and decent."

"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."

"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."

"I think that the price we are paying is good for what it is."

"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."

"The product cost is about $5, per user, per month."

"CylancePROTECT is an affordable solution."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"Since we're a nonprofit, we get pretty good discounts on the tool."

"Defender for Business is included by default with an Office 365 premium subscription."

"It has to get more competitive because we are starting to see some of the competitors providing better pricing, and some of it, of course, is to gain market share. The Defender product pricing is probably a little higher than the competitors."

"The tool is cheap, while some other solutions are more expensive. I remember the tool cost about five euros for a workstation or for a user on a monthly basis."

"The tool's cost has been a little high, but I do not think it was terrible."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

13%

Government

Financial Services Firm

Computer Software Company

19%

Comms Service Provider

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

What needs improvement with Blackberry Protect?

What do you like most about Microsoft Defender for Business?

A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...

What is your experience regarding pricing and costs for Microsoft Defender for Business?

The pricing is very expensive and not for low-budget organizations. The full suite is quite pricey.

What needs improvement with Microsoft Defender for Business?

Pricing could be lowered as it is expensive and not suitable for low-budget organizations. The full suite is on the pricier side. Additionally, the completion of the integration within Microsoft Se...

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

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Product Reports

BlackBerry Cylance Cybersecurity

Download BlackBerry Cylance Cybersecurity product report

Microsoft Defender for Business

Download Microsoft Defender for Business product report

Also Known As

Blackberry Protect

No data available

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Microsoft Defender for Business is a new endpoint security solution that was designed especially for the small and medium-sized business (up to 300 employees). With this endpoint security solution, your company's devices are better protected from ransomware, malware, phishing, and other threats.

Microsoft

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Information Not Available

BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Business