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BlackBerry Cylance Cybersecurity vs Microsoft Defender for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Microsoft Defender for Busi...
Ranking in Endpoint Protection Platform (EPP)
16th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
Microsoft Security Suite (16th)
 

Mindshare comparison

As of February 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of Microsoft Defender for Business is 2.0%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Microsoft Defender for Business2.0%
BlackBerry Cylance Cybersecurity1.3%
Other96.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Takayuki-Umehara - PeerSpot reviewer
Public Cloud Engineer at Prudential
Product deployment protects assets but needs improvement in system support
I am doing maintenance for Microsoft Defender for Business, and I'm currently working with it. We don't need to use the latest version of Microsoft Defender for Business. We still use the latest virus definition file that Microsoft Defender for Business has automatically updated. We implement a basic update mechanism. Our compliance division manages how many servers and PCs we have and whether those servers have antivirus solutions. I am not certain about how Microsoft Defender for Business helps with AI-driven security strategies. I just use it normally and don't know if it uses AI technology. I rate Microsoft Defender for Business a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"​Centralized dashboard online which can be used for managing a huge product."
"The deployment of updates is easy."
"One of the best features of the solution is that it's easy to deploy."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"Its setup is simple if you have a Windows device; it is executable."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"Endpoints are protected in real-time without the need of a centralized server."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"Microsoft Defender for Business is good for small and medium-sized businesses. It offers solid security flexibility and integration with tools like Microsoft Lighthouse and some other software. It takes some of the features of Defender for Endpoint EDR and provides those services for small and medium-sized business environments."
"Microsoft Defender for Business stands out due to its ease of use, particularly due to the fact that many of my customers already use Microsoft and Azure."
"I would recommend Microsoft Defender for Business to others, rating it as ten out of ten."
"The most valuable feature of the solution is its central console."
"Microsoft Defender for Business offers the best pricing option in the market and is very cost-effective."
"Microsoft Defender for Business stands out due to its ease of use, particularly due to the fact that many of my customers already use Microsoft and Azure."
"The most effective features of Microsoft Defender for Business include its threat detection and response capabilities in managing vulnerabilities and ransomware attacks."
"The interface is quite user-friendly."
 

Cons

"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"The price for this EPP platform is expensive and could be improved."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"They could improve on the false positives, reporting and whitelisting features."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"The solution should implement AI in the product."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"Defender's reporting is rather scattered, and its URL filtering mechanism doesn't really work."
"The user interface has a lot of features which can make it complex and hard to adapt to for some users."
"The threat detection capabilities require significant customization for multistage threat detection."
"The user interface has a lot of features which can make it complex and hard to adapt to for some users."
"The technical support from Microsoft is very poor. I would rate it a one, as their technical staff are very junior and take a long time to respond to simple questions."
"Pricing could be lowered as it is expensive and not suitable for low-budget organizations."
"Additionally, the pricing policy poses a challenge, particularly in multi-year contracts, where other solutions like Trend Micro offer more affordable options."
"Threat protection could be improved even though it is already a built-in feature."
 

Pricing and Cost Advice

"It's not so heavily priced; rather, it's average and decent."
"CylancePROTECT is an affordable solution."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"We would just add more if there are new users, but right now you just need one license for per user."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"The license price for this solution could be better. It's on the expensive side."
"Defender for Business is included by default with an Office 365 premium subscription."
"It has to get more competitive because we are starting to see some of the competitors providing better pricing, and some of it, of course, is to gain market share. The Defender product pricing is probably a little higher than the competitors."
"The tool is cheap, while some other solutions are more expensive. I remember the tool cost about five euros for a workstation or for a user on a monthly basis."
"Since we're a nonprofit, we get pretty good discounts on the tool."
"The tool's cost has been a little high, but I do not think it was terrible."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Government
6%
Computer Software Company
16%
Comms Service Provider
8%
Government
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
Our thoughts on the pricing for Microsoft Defender for Business are that we wish it could be better. If the pricing was a little better, we would definitely increase what we currently have.
What needs improvement with Microsoft Defender for Business?
I see room for improvement in Microsoft Defender for Business, particularly regarding the consolidation of all security solutions in one place and the integration of AI and data security into the s...
 

Also Known As

Blackberry Protect
No data available
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Business and other solutions. Updated: December 2025.
881,455 professionals have used our research since 2012.