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BlackBerry Cylance Cybersecurity vs Microsoft Defender for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Microsoft Defender for Busi...
Ranking in Endpoint Protection Platform (EPP)
16th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
Microsoft Security Suite (16th)
 

Mindshare comparison

As of February 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of Microsoft Defender for Business is 2.0%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Microsoft Defender for Business2.0%
BlackBerry Cylance Cybersecurity1.3%
Other96.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Takayuki-Umehara - PeerSpot reviewer
Public Cloud Engineer at Prudential
Product deployment protects assets but needs improvement in system support
I am doing maintenance for Microsoft Defender for Business, and I'm currently working with it. We don't need to use the latest version of Microsoft Defender for Business. We still use the latest virus definition file that Microsoft Defender for Business has automatically updated. We implement a basic update mechanism. Our compliance division manages how many servers and PCs we have and whether those servers have antivirus solutions. I am not certain about how Microsoft Defender for Business helps with AI-driven security strategies. I just use it normally and don't know if it uses AI technology. I rate Microsoft Defender for Business a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the AI and mathematical components that they use."
"Has good RAM capacity for the power I need"
"The solution is easy to deploy."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"The solution runs in the background, and I do not need to care about it."
"You can manage all the threats and everything from a centralized dashboard."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"Microsoft Defender for Business stands out due to its ease of use, particularly due to the fact that many of my customers already use Microsoft and Azure."
"I haven't had any problems with the tool's stability."
"It is scalable."
"The solution provides good scalability."
"The most effective features of Microsoft Defender for Business include its threat detection and response capabilities in managing vulnerabilities and ransomware attacks."
"Microsoft Defender for Business works well with the Microsoft Azure Security ecosystem, including Defender for Endpoint and Office 365 Cloud."
"Using Microsoft Defender for Business is beneficial for my company."
"Microsoft Defender for Business stands out due to its ease of use, particularly due to the fact that many of my customers already use Microsoft and Azure."
 

Cons

"The security scripting needs improvement. It needs deeper security for scripting."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"CylancePROTECT could be improved in its technical support and communication."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"Talking with the tool's technician about any problem is very complicated."
"Additionally, the pricing policy poses a challenge, particularly in multi-year contracts, where other solutions like Trend Micro offer more affordable options."
"I see room for improvement in Microsoft Defender for Business, particularly regarding the consolidation of all security solutions in one place and the integration of AI and data security into the same platform."
"The areas where Microsoft Defender for Business could improve include the support, installation process, and wiki. I should be able to find solutions to issues quickly without having to delve too deep."
"Defender's reporting is rather scattered, and its URL filtering mechanism doesn't really work."
"If I need logs and don't have local storage bundled with Defender, I need to add workspace and log analytics, which is costly for storing logs of 2 GB, 5 GB, 10 GB."
"The technical support from Microsoft is very poor. I would rate it a one, as their technical staff are very junior and take a long time to respond to simple questions."
"Pricing could be lowered as it is expensive and not suitable for low-budget organizations."
 

Pricing and Cost Advice

"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"The solution provides me with competitive pricing."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"We would just add more if there are new users, but right now you just need one license for per user."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"The product cost is about $5, per user, per month."
"I think that the price we are paying is good for what it is."
"Since we're a nonprofit, we get pretty good discounts on the tool."
"The tool is cheap, while some other solutions are more expensive. I remember the tool cost about five euros for a workstation or for a user on a monthly basis."
"It has to get more competitive because we are starting to see some of the competitors providing better pricing, and some of it, of course, is to gain market share. The Defender product pricing is probably a little higher than the competitors."
"The tool's cost has been a little high, but I do not think it was terrible."
"Defender for Business is included by default with an Office 365 premium subscription."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Government
6%
Computer Software Company
16%
Comms Service Provider
8%
Government
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
Our thoughts on the pricing for Microsoft Defender for Business are that we wish it could be better. If the pricing was a little better, we would definitely increase what we currently have.
What needs improvement with Microsoft Defender for Business?
I see room for improvement in Microsoft Defender for Business, particularly regarding the consolidation of all security solutions in one place and the integration of AI and data security into the s...
 

Also Known As

Blackberry Protect
No data available
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Business and other solutions. Updated: December 2025.
881,384 professionals have used our research since 2012.