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BlackBerry Cylance Cybersecurity vs Microsoft Defender for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Microsoft Defender for Busi...
Ranking in Endpoint Protection Platform (EPP)
25th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Microsoft Security Suite (15th)
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Microsoft Defender for Business is 1.9%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Syed Abid  - PeerSpot reviewer
Advanced threat protection secures diverse workloads with cost-effective deployment
If I need logs and don't have local storage bundled with Defender, I need to add workspace and log analytics, which is costly for storing logs of 2 GB, 5 GB, 10 GB. A default storage of 5 GB for logs should be included with Defender. There are limitations in whitelisting folders and files, and the whitelisting feature for Defender threat protection was deprecated. A straightforward feature for this should be added.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"The solution is easy to deploy."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"The solution runs in the background, and I do not need to care about it."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"I like the AI and mathematical components that they use."
"It provides good insight into the programs, applications, or websites that may need attention."
"I rate Microsoft Defender for Business a 10 out of 10."
"Defender's main strength is its integration with Microsoft Sentinel, offering valuable insights."
"I haven't had any problems with the tool's stability."
"Microsoft Defender for Business stands out due to its ease of use, particularly due to the fact that many of my customers already use Microsoft and Azure."
"Everything is stable. There have been no technical errors or stability issues."
"If you're an Intune user, you can bring in certain capabilities like system-hardening policies, which further enhances the security."
"The most valuable feature of the solution is its central console."
"A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is going on. We have a footprint across all of North America, Canada, and Mexico, so we want to make sure that all our endpoints are protected and we are able to look for any anomalous activity."
 

Cons

"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"The solution’s technical support could be improved."
"It should provide more details about the events that they have detected."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"The solution needs better dashboards that are easier to use."
"We faced some issues while running some applications on Mac."
"Customer service is not bad, yet not great either, and I would rate it maybe five or six out of ten."
"The tool's support is an area of concern where improvements are needed."
"The threat detection capabilities require significant customization for multistage threat detection."
"The security could always be improved."
"Defender's reporting is rather scattered, and its URL filtering mechanism doesn't really work."
"Threat protection could be improved even though it is already a built-in feature."
"We face a licensing issue with Windows 11 Enterprise not reflecting in our portal, which affects activation. Microsoft's support did not resolve this issue, even after sharing remote desktop and screen details."
 

Pricing and Cost Advice

"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"The monthly fee is $55 USD per user."
"The licensing part of the product is too expensive compared to other solutions in the market."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"The tool is not that expensive."
"It's not so heavily priced; rather, it's average and decent."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"This cost of the license is approximately $5 USD monthly per user."
"It has to get more competitive because we are starting to see some of the competitors providing better pricing, and some of it, of course, is to gain market share. The Defender product pricing is probably a little higher than the competitors."
"Since we're a nonprofit, we get pretty good discounts on the tool."
"Defender for Business is included by default with an Office 365 premium subscription."
"The tool's cost has been a little high, but I do not think it was terrible."
"The tool is cheap, while some other solutions are more expensive. I remember the tool cost about five euros for a workstation or for a user on a monthly basis."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
Computer Software Company
18%
Comms Service Provider
7%
Retailer
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about Microsoft Defender for Business?
A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
Microsoft Defender for Business offers the best pricing option in the market and is very cost-effective.
What needs improvement with Microsoft Defender for Business?
The areas where Microsoft Defender for Business could improve include the support, installation process, and wiki. I should be able to find solutions to issues quickly without having to delve too d...
 

Also Known As

Blackberry Protect
No data available
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Business and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.