BlackBerry Cylance Cybersecurity vs Microsoft Defender for Business comparison

BlackBerry and Microsoft are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #30 with an average rating of 8.3, while Microsoft is ranked #18 with an average rating of 7.6. BlackBerry holds a 1.1% mindshare in EPP, compared to Microsoft’s 2.1% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 88% of Microsoft users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

2,759 Views
2,511 Comparison Views

85% willing to recommend

Microsoft Defender for Busi...

Read 19 Microsoft Defender for Business reviews

4,566 Views
3,379 Comparison Views

88% willing to recommend

BlackBerry Cylance Cybersec...

Microsoft Defender for Busi...

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 27, 2025

BlackBerry Cylance and Microsoft Defender for Business both compete in the cybersecurity field, focusing on endpoint protection. Microsoft Defender seems to have an advantage due to its strong integration within the Microsoft ecosystem and cost-effectiveness.

Features: BlackBerry Cylance offers a lightweight agent, machine learning for zero-day threat protection, and centralized management for robust endpoint protection. Microsoft Defender provides comprehensive threat detection, excellent integration with Microsoft tools, and strong vulnerability management capabilities.

Room for Improvement: BlackBerry Cylance requires better reporting, improved false positive management, and a more user-friendly interface. Microsoft Defender needs to address false positives, enhance integration and reporting features, and improve ease of remote actions.

Ease of Deployment and Customer Service: BlackBerry Cylance is deployable across various environments but receives mixed reviews on support due to slow responses. Microsoft Defender is also versatile in deployment with generally praised support, although it is sometimes noted for complexity without proper pre-warning on changes.

Pricing and ROI: BlackBerry Cylance's pricing is perceived as high, though users appreciate its security effectiveness. Microsoft Defender is commended for its cost-effectiveness and competitive pricing within its integration-friendly ecosystem. Both products enhance labor efficiency and security but Microsoft's pricing is seen as more flexible and affordable.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Business Report (Updated: September 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Business

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

30th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Defender for Busi...

Ranking in Endpoint Protection Platform (EPP)

18th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Microsoft Security Suite (15th)

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.3% compared to the previous year. The mindshare of Microsoft Defender for Business is 2.1%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
Microsoft Defender for Business	2.1%
BlackBerry Cylance Cybersecurity	1.1%
Other	96.8%

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Takayuki-Umehara

Public Cloud Engineer at Prudential

Product deployment protects assets but needs improvement in system support

I am doing maintenance for Microsoft Defender for Business, and I'm currently working with it. We don't need to use the latest version of Microsoft Defender for Business. We still use the latest virus definition file that Microsoft Defender for Business has automatically updated. We implement a basic update mechanism. Our compliance division manages how many servers and PCs we have and whether those servers have antivirus solutions. I am not certain about how Microsoft Defender for Business helps with AI-driven security strategies. I just use it normally and don't know if it uses AI technology. I rate Microsoft Defender for Business a six out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."

"The Application Guard and ByteGuard are useful features."

"The platform's most valuable features are the malware detection capabilities."

"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."

"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."

"It provides good insight into the programs, applications, or websites that may need attention."

"The solution’s AI is its most valuable feature."

"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."

More BlackBerry Cylance Cybersecurity pros

"Everything is stable. There have been no technical errors or stability issues."

"The most valuable feature of the solution is its central console."

"The solution includes attack-savvy service and risk protection, part of data center management, and offers an effective single-dashboard view with Microsoft 365."

"Defender's main strength is its integration with Microsoft Sentinel, offering valuable insights."

"I rate Microsoft Defender for Business a 10 out of 10."

"If you're an Intune user, you can bring in certain capabilities like system-hardening policies, which further enhances the security."

"The most effective features of Microsoft Defender for Business include its threat detection and response capabilities in managing vulnerabilities and ransomware attacks."

"A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is going on. We have a footprint across all of North America, Canada, and Mexico, so we want to make sure that all our endpoints are protected and we are able to look for any anomalous activity."

More Microsoft Defender for Business pros

Cons

"CylancePROTECT could be improved in its technical support and communication."

"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."

"It is hard to manage."

"Making the dashboards a bit modern to make them easier to search would also be helpful."

"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."

"I would say one thing that they might need to bring in is protection for mobile devices."

"The solution’s user interface could be improved."

"The user interface is outdated."

More BlackBerry Cylance Cybersecurity cons

"The biggest one is that Defender needs to be more proactive to the emerging threats. There can be tighter integration with email, especially how it integrates with our email system, which is the Microsoft Outlook suite. There should be the ability to react a lot quicker to emerging threats because sometimes, it takes a few days before some of these new threats are fully identified, and we need that to be a few hours."

"Additionally, the pricing policy poses a challenge, particularly in multi-year contracts, where other solutions like Trend Micro offer more affordable options."

"Technical support could be faster to respond."

"We faced some issues while running some applications on Mac."

"The tool's support is an area of concern where improvements are needed."

"Defender's threat protection should be fine-tuned to reduce false positives. It could be more targeted, reflecting a continuous evolution in detecting. Also, it could be easier to integrate into other environments."

"Defender's reporting is rather scattered, and its URL filtering mechanism doesn't really work."

"Microsoft should provide batch management solutions with the application, integrating pass management with roles."

More Microsoft Defender for Business cons

Pricing and Cost Advice

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."

"The license price for this solution could be better. It's on the expensive side."

"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."

"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

"The licensing part of the product is too expensive compared to other solutions in the market."

"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."

"The tool is not that expensive."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"Since we're a nonprofit, we get pretty good discounts on the tool."

"The tool's cost has been a little high, but I do not think it was terrible."

"The tool is cheap, while some other solutions are more expensive. I remember the tool cost about five euros for a workstation or for a user on a monthly basis."

"It has to get more competitive because we are starting to see some of the competitors providing better pricing, and some of it, of course, is to gain market share. The Defender product pricing is probably a little higher than the competitors."

"Defender for Business is included by default with an Office 365 premium subscription."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

10%

Government

Comms Service Provider

Computer Software Company

19%

Comms Service Provider

Government

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

What do you like most about Microsoft Defender for Business?

A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...

See all answers

What is your experience regarding pricing and costs for Microsoft Defender for Business?

Our thoughts on the pricing for Microsoft Defender for Business are that we wish it could be better. If the pricing was a little better, we would definitely increase what we currently have.

See all answers

What needs improvement with Microsoft Defender for Business?

Microsoft Defender for Business could be improved by making the advanced threat hunting available to all plans, as currently, it is only available to one of their plans which is not encouraging. It...

See all answers

Comparisons

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 14% of the time

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 13% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 8% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 8% of the time

Deep Instinct Prevention Platform vs BlackBerry Cylance Cybersecurity

Compared 3% of the time

More BlackBerry Cylance Cybersecurity Competitors

HP Wolf Security vs Microsoft Defender for Business

Compared 18% of the time

Microsoft Defender for Office 365 vs Microsoft Defender for Business

Compared 14% of the time

Trend Micro Worry-Free Services Suites vs Microsoft Defender for Business

Compared 7% of the time

Microsoft Defender XDR vs Microsoft Defender for Business

Compared 6% of the time

Norton Small Business vs Microsoft Defender for Business

Compared 5% of the time

More Microsoft Defender for Business Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

October 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Microsoft Defender for Business

September 2025

Download Microsoft Defender for Business product report

Also Known As

Blackberry Protect

No data available

Overview

BlackBerry Cylance Cybersecurity leverages AI and machine learning for efficient malware detection and zero-day threat protection, offering robust endpoint security with high detection accuracy and low false positive rates.

BlackBerry Cylance Cybersecurity delivers advanced threat protection with AI-driven algorithms and machine learning. Its lightweight design ensures low system resource usage, making it both efficient and effective. It's recognized for centralized management, easy deployment, and a clean interface, providing comprehensive endpoint protection against diverse threats. The integration of features like CylanceOPTICS and behavioral monitoring enhances security insights. While the system excels in malware detection, enhancements are needed in areas like user interface design, reporting, deeper threat analysis, and integration with third-party systems. Support and pricing improvements could also increase competitiveness.

What are the key features of BlackBerry Cylance Cybersecurity?

AI and Machine Learning: Utilizes cutting-edge technology for malware and threat detection.
Zero-Day Protection: Safeguards against emerging threats without the need for constant updates.
Centralized Management: Simplifies deployment and management across devices.
CylanceOPTICS: Provides advanced security insights and behavioral monitoring.
Low Resource Usage: Ensures efficient operation with minimal system impact.

What benefits should users expect from BlackBerry Cylance Cybersecurity?

High Detection Accuracy: Reduces risk with minimal false positives.
Efficient Resource Management: Enhances performance with its lightweight design.
Proactive Threat Defense: Protects against a wide range of threats with centralized management.
Advanced Insights: Offers unique features for detailed security analysis.

Organizations deploy BlackBerry Cylance Cybersecurity for threat analytics, log management, and endpoint protection. As an antivirus replacement, it protects against zero-day malware, ransomware, and various threats. Its AI algorithms detect anomalies, minimizing risks in both internet-connected and isolated environments. Many businesses incorporate it into wider security strategies, appreciating its centralized management and proactive defense capabilities.

BlackBerry

Microsoft Defender for Business is a new endpoint security solution that was designed especially for the small and medium-sized business (up to 300 employees). With this endpoint security solution, your company's devices are better protected from ransomware, malware, phishing, and other threats.

Microsoft

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Information Not Available

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Business

September 2025

Free Report: BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Business

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