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BlackBerry Cylance Cybersecurity vs Microsoft Defender for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Microsoft Defender for Busi...
Ranking in Endpoint Protection Platform (EPP)
18th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
Microsoft Security Suite (16th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.3% compared to the previous year. The mindshare of Microsoft Defender for Business is 2.0%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Microsoft Defender for Business2.0%
BlackBerry Cylance Cybersecurity1.2%
Other96.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Takayuki-Umehara - PeerSpot reviewer
Public Cloud Engineer at Prudential
Product deployment protects assets but needs improvement in system support
I am doing maintenance for Microsoft Defender for Business, and I'm currently working with it. We don't need to use the latest version of Microsoft Defender for Business. We still use the latest virus definition file that Microsoft Defender for Business has automatically updated. We implement a basic update mechanism. Our compliance division manages how many servers and PCs we have and whether those servers have antivirus solutions. I am not certain about how Microsoft Defender for Business helps with AI-driven security strategies. I just use it normally and don't know if it uses AI technology. I rate Microsoft Defender for Business a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The platform's most valuable features are the malware detection capabilities."
"The solution is pretty easy to scale."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"Its setup is simple if you have a Windows device; it is executable."
"Has good RAM capacity for the power I need"
"Endpoints are protected in real-time without the need of a centralized server."
"The solution is easy to deploy."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"The best features of Microsoft Defender for Business include it coming as an XDR solution which provides automated investigations, remediations, and endpoint detection and response."
"The most valuable feature of the solution is its central console."
"Microsoft Defender for Business is good for small and medium-sized businesses. It offers solid security flexibility and integration with tools like Microsoft Lighthouse and some other software. It takes some of the features of Defender for Endpoint EDR and provides those services for small and medium-sized business environments."
"A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is going on. We have a footprint across all of North America, Canada, and Mexico, so we want to make sure that all our endpoints are protected and we are able to look for any anomalous activity."
"The most effective features of Microsoft Defender for Business include its threat detection and response capabilities in managing vulnerabilities and ransomware attacks."
"Using Microsoft Defender for Business is beneficial for my company."
"Everything is stable. There have been no technical errors or stability issues."
"I rate Microsoft Defender for Business a 10 out of 10."
 

Cons

"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The user interface is outdated."
"The solution needs better dashboards that are easier to use."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The biggest one is that Defender needs to be more proactive to the emerging threats. There can be tighter integration with email, especially how it integrates with our email system, which is the Microsoft Outlook suite. There should be the ability to react a lot quicker to emerging threats because sometimes, it takes a few days before some of these new threats are fully identified, and we need that to be a few hours."
"I see room for improvement in Microsoft Defender for Business, particularly regarding the consolidation of all security solutions in one place and the integration of AI and data security into the same platform."
"Pricing could be lowered as it is expensive and not suitable for low-budget organizations."
"Technical support could be faster to respond."
"I am not satisfied with Microsoft's technical support. There are challenges with the knowledge and experience of the support staff, frequent redirection between departments, and slow response times."
"The technical support from Microsoft is very poor. I would rate it a one, as their technical staff are very junior and take a long time to respond to simple questions."
"Defender's threat protection should be fine-tuned to reduce false positives. It could be more targeted, reflecting a continuous evolution in detecting. Also, it could be easier to integrate into other environments."
"Talking with the tool's technician about any problem is very complicated."
 

Pricing and Cost Advice

"The license price for this solution could be better. It's on the expensive side."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"The tool is not that expensive."
"It is expensive, but not unreasonable."
"We pay our license on a yearly basis and have just renewed for two years."
"It has to get more competitive because we are starting to see some of the competitors providing better pricing, and some of it, of course, is to gain market share. The Defender product pricing is probably a little higher than the competitors."
"Since we're a nonprofit, we get pretty good discounts on the tool."
"The tool's cost has been a little high, but I do not think it was terrible."
"Defender for Business is included by default with an Office 365 premium subscription."
"The tool is cheap, while some other solutions are more expensive. I remember the tool cost about five euros for a workstation or for a user on a monthly basis."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
9%
Government
7%
Comms Service Provider
6%
Computer Software Company
17%
Comms Service Provider
8%
Government
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
Our thoughts on the pricing for Microsoft Defender for Business are that we wish it could be better. If the pricing was a little better, we would definitely increase what we currently have.
What needs improvement with Microsoft Defender for Business?
I see room for improvement in Microsoft Defender for Business, particularly regarding the consolidation of all security solutions in one place and the integration of AI and data security into the s...
 

Also Known As

Blackberry Protect
No data available
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Business and other solutions. Updated: December 2025.
880,901 professionals have used our research since 2012.