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BlackBerry Cylance Cybersecurity vs Microsoft Defender for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Microsoft Defender for Busi...
Ranking in Endpoint Protection Platform (EPP)
18th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
Microsoft Security Suite (16th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.3% compared to the previous year. The mindshare of Microsoft Defender for Business is 2.0%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Microsoft Defender for Business2.0%
BlackBerry Cylance Cybersecurity1.2%
Other96.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Takayuki-Umehara - PeerSpot reviewer
Public Cloud Engineer at Prudential
Product deployment protects assets but needs improvement in system support
I am doing maintenance for Microsoft Defender for Business, and I'm currently working with it. We don't need to use the latest version of Microsoft Defender for Business. We still use the latest virus definition file that Microsoft Defender for Business has automatically updated. We implement a basic update mechanism. Our compliance division manages how many servers and PCs we have and whether those servers have antivirus solutions. I am not certain about how Microsoft Defender for Business helps with AI-driven security strategies. I just use it normally and don't know if it uses AI technology. I rate Microsoft Defender for Business a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"​Centralized dashboard online which can be used for managing a huge product."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"The solution runs in the background, and I do not need to care about it."
"It provides good insight into the programs, applications, or websites that may need attention."
"If you're an Intune user, you can bring in certain capabilities like system-hardening policies, which further enhances the security."
"Microsoft Defender for Business stands out due to its ease of use, particularly due to the fact that many of my customers already use Microsoft and Azure."
"Because Microsoft Defender for Business is a native solution to Microsoft 365, it has contributed to my organization's proactive defense strategies by saving time on integration."
"The solution provides good scalability."
"Microsoft Defender for Business works well with the Microsoft Azure Security ecosystem, including Defender for Endpoint and Office 365 Cloud."
"Defender's main strength is its integration with Microsoft Sentinel, offering valuable insights."
"The security features in Microsoft Defender for Business that have been most effective for our company include the way it's built-in and intertwined into all the operating systems, giving us a good opportunity to holistically block things for the organization using that tenant."
"Everything is stable. There have been no technical errors or stability issues."
 

Cons

"It should provide more details about the events that they have detected."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"It's a good solution but some features just need to be updated."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"The technical support from Microsoft is very poor. I would rate it a one, as their technical staff are very junior and take a long time to respond to simple questions."
"The pricing of Microsoft Defender for Business has a long way to go since people are still preferring solutions such as CrowdStrike and Palo Alto."
"The user interface has a lot of features which can make it complex and hard to adapt to for some users."
"Threat protection could be improved even though it is already a built-in feature."
"Pricing could be lowered as it is expensive and not suitable for low-budget organizations."
"We faced some issues while running some applications on Mac."
"Additionally, the pricing policy poses a challenge, particularly in multi-year contracts, where other solutions like Trend Micro offer more affordable options."
"Defender's reporting is rather scattered, and its URL filtering mechanism doesn't really work."
 

Pricing and Cost Advice

"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"The product cost is about $5, per user, per month."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"We would just add more if there are new users, but right now you just need one license for per user."
"CylancePROTECT is an affordable solution."
"The monthly fee is $55 USD per user."
"This cost of the license is approximately $5 USD monthly per user."
"Defender for Business is included by default with an Office 365 premium subscription."
"It has to get more competitive because we are starting to see some of the competitors providing better pricing, and some of it, of course, is to gain market share. The Defender product pricing is probably a little higher than the competitors."
"Since we're a nonprofit, we get pretty good discounts on the tool."
"The tool is cheap, while some other solutions are more expensive. I remember the tool cost about five euros for a workstation or for a user on a monthly basis."
"The tool's cost has been a little high, but I do not think it was terrible."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
9%
Government
8%
Comms Service Provider
6%
Computer Software Company
18%
Comms Service Provider
8%
Government
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
Our thoughts on the pricing for Microsoft Defender for Business are that we wish it could be better. If the pricing was a little better, we would definitely increase what we currently have.
What needs improvement with Microsoft Defender for Business?
Microsoft Defender for Business could be improved by making the advanced threat hunting available to all plans, as currently, it is only available to one of their plans which is not encouraging. It...
What advice do you have for others considering Microsoft Defender for Business?
The pricing of Microsoft Defender for Business has a long way to go since people are still preferring solutions such as CrowdStrike and Palo Alto. The price is obviously on the higher side compared...
 

Also Known As

Blackberry Protect
No data available
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Business and other solutions. Updated: December 2025.
879,853 professionals have used our research since 2012.