BigFix and BlackBerry Cylance compete in the cybersecurity space, with BigFix focusing on patch management and compliance while Cylance emphasizes AI-driven endpoint protection. Based on user reviews, BigFix excels in comprehensive patch management, while Cylance stands out for its lightweight design and efficient AI protection.
Features: BigFix offers extensive endpoint management capabilities, automating patch management across platforms, providing customization through APIs, and featuring real-time recording. Its scalability and consistent endpoint management are major benefits. BlackBerry Cylance, in contrast, is praised for its lightweight design and AI-driven malware protection, efficiently handling zero-day threats with minimal impact on system resources.
Room for Improvement: BigFix could enhance its user experience by modernizing the web console and expanding automation. Users also want improved third-party integration and better web interface reporting. BlackBerry Cylance needs to enrich post-incident information and reduce false positives. Improved integration with industrial systems and usability refinements to the user interface are also desired.
Ease of Deployment and Customer Service: BigFix is mainly deployed on-premises with some cloud considerations. Its technical support is generally responsive and helpful. BlackBerry Cylance, offering public, private, and hybrid cloud deployments, is appreciated for its quick and effective customer service during setup and troubleshooting.
Pricing and ROI: BigFix is considered cost-effective, especially when bundled with IBM tools, although it can be pricier than some alternatives. It offers quick ROI through standardization and automation, reducing manual workloads. BlackBerry Cylance's pricing is deemed competitive, with users justifying its cost through the significant security benefits provided.
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.
BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.
What are the main features of BlackBerry Cylance?In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.
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