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BigFix vs BlackBerry Cylance Cybersecurity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Configuration Management (5th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.0%, up from 0.8% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Hadar Eshel - PeerSpot reviewer
Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance
We integrate it into our comprehensive cybersecurity strategy, specifically for antivirus and antiviral purposes. CylancePROTECT provides comprehensive endpoint security, including EDR capabilities. Additionally, BlackBerry now offers XDR, similar to other companies like CrowdStrike and SentinelOne. The AI-driven threat detection of CylancePROTECT has significantly enhanced our organization's security posture. This company has pioneered an AI-based engine that doesn't rely on signatures, thus offering protection for every computer, server, and endpoint without requiring specific signatures for malware or other attacks. Cylance stands out for pioneering the delivery of a complete AI-driven antivirus engine that relies primarily, if not solely, on AI and machine learning for threat identification. Remarkably, it identifies over 99.7% of global threats.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very straightforward."
"The tool's most valuable features are patching and integration with vulnerability scanners."
"It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"The use of fast query has been extremely valuable providing insight in real time of the endpoints."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"The solution’s AI is its most valuable feature."
"CylancePROTECT is a fairly decent antivirus."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"One of the best features of the solution is that it's easy to deploy."
"It secures different entry points into the network."
"The initial setup of CylancePROTECT is very easy."
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
 

Cons

"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"BigFix could improve its asset management capabilities to discover assets, including hardware."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many."
"The deployment has room for improvement and can be more streamlined."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"The security scripting needs improvement. It needs deeper security for scripting."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"It should provide more details about the events that they have detected."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"It's a good solution but some features just need to be updated."
"CylancePROTECT's dashboard could be more user-friendly."
 

Pricing and Cost Advice

"The price of the solution is high. There are not any additional fees from the standard license."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"The cost is slightly high."
"We have a subscription-based contract with BigFix."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"I think that the price we are paying is good for what it is."
"This cost of the license is approximately $5 USD monthly per user."
"It's not so heavily priced; rather, it's average and decent."
"The tool is not that expensive."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
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Top Industries

By visitors reading reviews
Educational Organization
52%
Financial Services Firm
7%
Government
6%
Computer Software Company
6%
Computer Software Company
15%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and si...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
 

Also Known As

Tivoli Endpoint Manager
Blackberry Protect
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Find out what your peers are saying about BigFix vs. BlackBerry Cylance Cybersecurity and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.