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BlackBerry Cylance Cybersecurity vs Fortinet FortiClient comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
2.3
BlackBerry Cylance's customer service is praised, but technical support experiences vary, with some requiring improved responsiveness and expertise.
Sentiment score
7.9
Fortinet FortiClient support receives mixed reviews, praised for helpful service but criticized for delays and competence issues.
Technical support can be logged on Fortinet's support portal.
 

Room For Improvement

Sentiment score
2.4
BlackBerry Cylance Cybersecurity needs enhancements in user interface, reporting, threat detection, integration, support, pricing, and training.
Sentiment score
3.9
Fortinet FortiClient needs better management, UI, integration, VPN stability, pricing, reporting, AI features, support, and endpoint security.
 

Scalability Issues

No sentiment score available
BlackBerry Cylance is scalable for various deployments, supports many users, but may require additional dashboard licenses for extensive use.
Sentiment score
7.9
Fortinet FortiClient is scalable and adaptable for varying company sizes, with straightforward licensing and generally smooth implementation experiences.
We can add more licenses and Fortinet tokens, demonstrating excellent scalability.
 

Setup Cost

Sentiment score
3.8
BlackBerry Cylance's pricing is competitive and flexible, typically $55-$60 per device, often compared to SentinelOne, Kaspersky, Symantec.
No sentiment score available
Fortinet FortiClient offers competitive pricing and value, with costs ranging from $1,500 to $3,000 for comprehensive features.
FortiClient is cost-effective since the client itself is free with the purchase of Fortinet.
 

Stability Issues

Sentiment score
3.5
BlackBerry Cylance Cybersecurity is stable, resource-efficient, and reliable, with minor issues reported by a small number of users.
Sentiment score
7.7
Fortinet FortiClient is highly stable and reliable, with minor bugs and connectivity issues rarely reported and often resolved.
 

Valuable Features

Sentiment score
8.5
BlackBerry Cylance Cybersecurity provides AI-driven threat detection with minimal resources, user-friendly management, and seamless integration for comprehensive defense.
Sentiment score
7.2
Fortinet FortiClient provides affordable, user-friendly security with VPN, antivirus, and seamless FortiGate integration, ideal for endpoint management.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
27th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Fortinet FortiClient
Ranking in Endpoint Protection Platform (EPP)
17th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
91
Ranking in other categories
Endpoint Compliance (1st), Enterprise Infrastructure VPN (2nd)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, down from 1.6% compared to the previous year. The mindshare of Fortinet FortiClient is 2.4%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Ayman Said - PeerSpot reviewer
Enhance secure remote access with feature-rich VPN and content filtering
We mainly use FortiClient as a VPN client. Additionally, we use it for anti-malware, anti-spam, and as a content filter. When a user is outside the company, we can use FortiClient as a content filter to control the sites the user can access FortiClient has improved our security posture by…
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
Educational Organization
41%
Computer Software Company
10%
Government
5%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
 

Also Known As

Blackberry Protect
FortiClient
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Fortinet FortiClient and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.